Tikona Digital Networks Complaints & Reviews

The internet services is not working when ever we try to login in in does not accept. Since last one year the problem continues. Had to change password at regular interval to get excess to internet. Now the company as his representative reliquary calling up on phone to make payment Complain lodge
ref 1-[protected] 1-[protected] 1-[protected] but never solved. Just want to get rid of them....

I have got enough calls from Tikona now, they people harass and threaten on call.

I am getting bills even after the company has taken away the instruments.
How is it possible in this world ?

It is getting irritating and humiliating to attend these calls in the middle of the office meetings and doing something important.

pls help.

Ayushi Jain
[protected]...

A collection agent is calling as a lawyer and threatening customers to make payment, otherwise he is gonna drag us to Delhi court is seems....

I used the service for approx 2years. Suddenly the network stated disconnecting frequently. I lodged 15-20 complains in 2months. The engineer visited himself said that there are some issues in this area and recommended me to change the service provider.
So, I surrendered the service on 6th Nov and stopped using the service completely.
Again in dec they generated the bill and charged for upto the date until I mailed them again...

Is recently shifted from 6mbps to 3mbps whose charge is Rs550/- but I received an email to pay outstanding amount of 385.00 for no reasons while I was on my secondary usage plan.
Why should I pay this amount. If you cannot take this b you can cut off my connection permanently. I will not pay any extra money that I didn't sign up for.
CHETNA KUMARI
ID- [protected]...

I had taken a tikona connection by paying them a three month advance. The engineer ( with a road side mechanic looks). He came to install the services and demanded Rs. 400/- extra in case we need his service for installation. When we refused to pay, he just thrown a wire inside premises and handed over a box ( modem) and asked us to call Mumbai office to learn about the installation.
When called at customer care number, there was no...

Actually I need internet so I call tikona agent for the connection after getting connection I got no internet no speed no solution for my problem and after 2 months internet start working fine but they start messaging me about bill and start calling me for the Same but I told them the money I have already paid ?What's about that because I haven't got my service as mentioned me before getting connection then they told me there is some Network...

Sir,
My customer id is [protected] and i am not using your service for the past 4 months. But still paid all the bills. My last payment was rs.438 on 3 april 2017.
I requested for my service termination on 4th april 2017 but still i received a bill. On your selfcare portal it showing bill of rs.574 and a reminder email received showing bill of rs.344.
This is really causing headache to me. I am not at all using your...

Team,

Please provide the details of above 429.49 rs. (Billing cylce march 6 to april 6) my plan was 500 monthly rental and i haven't used this connection last month because of technical issue and finally requested the termination on march 15. If you charging for unused data also means i will include media and consumer court and i have all complaint number and and call records with customer care. Please give the exact bill...

Tikona id:[protected]
Respected sir,
Even after asking tikona customer care to remove connection they r still sending bill, i have stopped using their network from October 23rd 2016 because of error in connection, i complained them many times, they said that signal strength is less in my area so we will with draw our connection but they are still sending bill and adding it month by month without using data provided by them,...

I am looking to disconnect Tikona internet connection as I am moving out of country next week. I had called Tikona on 3rd April 2017 and explained my situation to their customer care executives. None of them confirmed by request. They keep on asking the reason and provide alternate offers like transfer of connection to somebody else or conversion of my account into prepaid. I have also dropped email to [protected]@tikona.in on 6th April from...

Dear All Friends
I am a frustrated customer of so called Tikona Broadband, I am complaining about the speed, Connectivity issues from last 2 months and engineers from Tikona are not able to solve my issue. Now I have taken a decision that I will not going to pay any rent and throw this Tikona box into the Gutter and also like to beware people who like to think to install this connection, your BP will get on higher side after that....

Horrible experience with Tikona, just used for 10days after connection without any issues, from 11 day started disconnecting.Almost everyday i use to complaint for not connecting internet and there was frequent disconnection of internet.Finally just after 1.5 month o[censored]sing with lot of issues March 28 I requested for disconnection but it is not yet disconnected and almost everyday tikona customer care people call and ask me to take low rental...

I have initiated my disconnect request on Monday 10th April 2017 morning around 11 Am but still now[protected] I have not received a email or sms saying the disconnect has been initiated. If I am trying to call them directly through the toll free number they are simply disconnecting the call after I started talking. If you have to get them in call you have to wait for 15 min to get the call connected.

I strongly suggest go...

My Tikona Id : [protected]

I am using Tikona broadband for the last one and half years. For the last two months I am getting frequent disconnection and speed is very slow. I made many complaints to Tikona Customer care. But they are not resolving this problem permanently. I have 10mbps plan but I am getting 3 to 5mbps speed only then why should I pay for 10mbps plan. They are cheating me. So I have decided to close my Tikona...

I have been using Tikona Broadband for last 1.5 months and I have not used it for a single complete day because its in availability all the time. I have see wait time for 2 hrs on customer care.
I have even lost counts of Customer complaints raised. The worst company ever. I think the Dialup company's will be ashamed of what they are providing. My user number is [protected]...

I have been receiving threatening calls from Tikona digital services's so called fake lawyers. I got a call from +91 [protected] today (11th April 2017) at 4:53 pm and again on 5:22 pm again. The lady told me she is a lawyer from Delhi high court and when I asked her name and bar council number she did not respond. The lawyers use very abusive language and make threatening remarks.

My user id for Tikona is [protected]
br...

I have disconnected your service on 1st Feb 2016 in writing email due to pathetic connection & your inability to send me original paper bill.

Your customer service department are not interested in solving customer queries. Please go through previous mails. I understand your department must be flooded with customer complaints given your pathetic services hence the delay.

Your department is harassing us by calling...

Tikona digital networks has not provided the proper connectivity because of that we have disconnected the connection. After sending a long e-mail also these people have not disconnected my internet and now they are asking me to pay the money for that day. Some people keep on calling me and harassing me saying that we are calling from delhi court and going to file a case against this. So i am registering a complaint against tikona digital...

My tikona i'd-[protected].

This the copy of my mail which i have sent to tikona for dis-connection of service but still find no response. They are fraud and cheater and will tell after wards that you have to pay this much amount on your usage

20th feb 2017, i have taken tikona connection and there after i have faced plenty of issue regrading connectivity. Almost 10days in month login page not used to open and...