Tikona Digital Networks Complaints & Reviews

Sir/Madam,
I was having Tikona connection one year before while living in delhi. In feb 2016 I shifted from there and moved to Pune. Before shifting I called tikona people to disconnect my connection, they disconnected it and asked me to leave the device as it is so that their people can collect it later. And I did the same. Even after shifting Pune I contacted them for new connection but they said that they do not have service in...

Hello Sir\Madam,

With reference to above ID, I had issues with tikona and gave complaint many times but no once solved the issue. also sent an email to "[protected]@tikona.in" on Fri, Oct 21, 2016. I have not received any solution till date. But looks like its just name sake. recently I have received the notice.

I had clearly told them, you can solve the issue and I am ready to pay my bill. but instead, they...

Hi,

I am chandan vaishya had tikona broadband User ID [protected] . I have sent several email to [protected]@tikona.in and got no response rather I got several threatening calls and sms and server generated emails. I have wrote them an email dated 27/05/2014 which I am copy paste below. Requesting you to help resolve this issue. Below is the mail thread :

User ID [protected]

Ashish Gupta
5/27/14br...

Tikona has charging me every month even after i asked for disconnection. But they didn't. I have even sent few mails to disconnect. But they didn't.. They even threatened me to pay bills and over dude. I paid even after that they send me mail to pay the bills. Today they sent me a message as as dear christopher pradeep if you can't clear overdue amount 1832 of your tikona account no [protected] then company file legal processing against you...

Sir/Madam,

UsedID: [protected]
Plan: ADBBM4M750

I was user of Bangalore tikona service from July2015 to Jan 2016. Problem started when internet stopped working suddenly and I was no were getting any internet service. In spite of making several calls to customer care they only used to promise to solve the issue but it was never done. I was really frustrated with their Customer service coz I had to keep...

I have complained to tikona customer care as the technical person came here but he did not done completely regarding solution which is relate to installing problem and at that time i got 3.5= 4mbps all was good but the problem is moderm is not placed good as it is floating due to not proper fixing and when i called relate to solve quary after getting all details with out registering my complain they do cut my calls and makes me irritate....

I have requested to disconnect internet services provided by Tikona to me on 10th March, 2017 with immediate effect as i am facing issues with internet connectivity and services. i have raised requests many times to resolve issues with connectivity but i didn't see any improvements.
during my call with executive, they asked me give them a chance to resolve the issues i am facing. i said its up to them whether to resolve or not but...

My current plan is BBM4M700. It should provide me with 4 mbps speed, but provides me with somewhere around 400-500 kbps during the daytime and 1-2 mbps speed at the night. It is very difficult to browse at such a slow speed.

Also, many a times login page doesn't seem to appear at all even after repeated trials of switching on and of the router. Whenever I file a complaint by calling the customer care, the issue is resolved...

The Same Story Happend with me :
(I paid Rs. 853.23 after and given transaction ID and Gateway ID. After taking payment the so called lawyer said I'm going to file the complain! What's this!)
I used the internet services of Tikona for 2yrs. with extremely bad services.But had no choice due to lack of ISP in the area. It was the last 2 months in which I called their customer care for 50+ times but they didn't resolve my issue...

Dear sir / madam

With reference to the above subject my internet connection is gone tooo slow (64kb to 128kb) from past 5 days.

User id : [protected]

I have taken a tariff plan of 6 mbps @ rent 632/- rupees free usage of 30 gb post which 1 mbps speed unlimited. I have used less than 10 gb in the current month.

My id [protected]

I have tried to call customer care but...

I have found mainly 3 grievances against tikona

1. Very poor services.. Poor connectivity and frequent breakdown... Service engineers lack proper knowledge and punctuality and sincerity

2. Even they charge me for 10 mbps speed, they give me only 3-4 mbps speed. More than 30 times i have emailed them about this "cheating tactics", they don't listen to it and neither give any justification for overcharging.....

I am using Tikona internet connection since last year April.
It was intermittent, and I wanted to end it, and finally raised a request for connection on January 26, for the first time. I was immediately asked to keep 7 days monitoring period after which I am free to decide. I was told there will be no charging for this period and that the billing cycle is stopped at that date.
After 7 days there is no correspondence from Tikona,...

I would like to share an instance that happened with me while I opted for Tikona Broadband in Gurgaon. This has turned out to be the most disaster internet service provider that I ever opted for.

At first it started with an excellent follow ups from their end when I was planning to take their services. Soon after the installation, it worked fine for 2 days and then it gave me the most stressful 2 months of time.
br...

I used the internet services of Tikona for 2yrs. with extremely bad services.But had no choice due to lack of ISP in the area. It was the last 2 months in which I called their customer care for 50+ times but they didn't resolve my issue ( even took full payment without providing any service). Then I called the company for disconnection request which they didn't take by making excuses of there server issues and started the next billing cycle....

I have request to disconnect my internet connection on 12th March, 2017. Still it's not disconnected.

Account Id: [protected]
Name: ambati srinivasa rao
Registered email id: [protected]@gmail.com

I filed 4 complains with number as
1-[protected] 12th march, 2017
1-[protected]. 15th March, 2017
1-[protected] 17th march, 2017
1-[protected]. 20th march, 2017 please...

Hi,

I stay in Hyderabad, I took the connection of Broadband (account number [protected]) with Tikona Digital Networks Private Limited (service provider) and have done the recharge for my prepaid account. In the month of February 2017 their team visited my premises and started dismantling the connection by saying that it was company decision . When inquired about my unused balance, they were skeptical and then I warned them...

Tikona connection connected with mobile no. [protected] was terminated 7-8months back with all money being paid. Last amount was paid to executive by cash. They still kept on calling about non payment and finally a lawyer calls me that a civil complaint is being filed against me. I have made my payments. This is some tactic by Tikona to extort money. ? Account was disconnected because of **** service and [censored]ier net speed. Delay tactics were...

My user id is [protected]

And I started using this service from 28th December 2016.
I paid 1750 rs on 28th December 2016.

Later using for 2 days, I started to face many difficulty accessing the login page and using the internet connection from 1st January 2017.
And I have registered so many complaints but it was not fixed.

I asked them to disconnect and recollect their installed...

My user ID = [protected]

First its Internet Service & customer care & appellate authority is very poor.
From 30 Days there connection doesn't work for 15 Days.
They don't Send Proper bill on time.

I took connection from agent name aashish who sold me this connection of tikona. I took connection on condition that i need original paper bill on my address. Since I need to claim that amount from my office.br...

I did a payment for tikona on 17-03-17 via tikona quick pay, which got failed, however my money deducted from my bank account and I didn't get refund from tikona till now.

I called customer care support but didn't get solution from them.

My user Id is : [protected]
My transaction ID is :[protected]

Please refund my amount and give me detailed transaction information.

Thanks,...