Vodafone India Complaints & Reviews

I got a call from an unknown number but could not pick it up then. After some time I called back in d same number and a male voice answered and we cleared it that it was a wrong number. Since then I was getting calls and messages repeatedly from his number [protected]. I blocked it and den from another number [protected] he started message me. ThiS has been very much irritating. Please help.

i have seen a AD in a newspaper i.e daneek bhaskar that you can earn upto 35000 in a month ..so i called up and then they told me to deposit 1000 and mail the receipt to [protected]@gmail.com and i did the same and then they again told me to deposit 3000 and mail the receipt and when i told them that i cannot deposit the said amount then they said that they will not refund 1000 and so i have to deposit the amount and again they told me to deposit 6000 more and i told them that i do not want to work with you, then they told me to deposit 4000 and mail the receipt with an application that why you do not want to work with the company then only your money will be refunded and now also they are telling me to deposit 7000 more if i want my monry to be refunded . iam mailing you one of the receipts of bank .

My prepaid number is [protected]. There are unauthorised deduction of balace of Rs.35/- in between 28/4/2014 to 30/04/2014. When i complaint in regard of this representative said u have download some pics on the same side i haven't download any thing and when i ask him to refund my balace he is refunding me only rs.5/- and for the balance amount he refused and told me we cann't refund your balance because 24 hours elapsed after deduction and we have to follow some regulations. And when i told her to transfer my call to her senior represntative twice my call rejected. I want my refund.

Sir, I have been mentally tortured by Vodafone. They are billing me for something which I have not asked for and despite of multiple email conversation, they are not ready to take it back. Please see the summary of my issue below - On 12th Mar'14 I have been told from one of Vodafone Customer name Gaurav that there is good 3G plan for me and I have given the following request email to activate it . "I have spoken to vodafone cc Gaurav and he suggested me a very nice plan for my no, that is vodafone special plan 1599. Could you please activate the same on my no ASAP. # [protected] Rajesh Shukla Benefit of the above plans as told by Gaurav are : 5000 local+std minutes 1000 sms 5 GB 3 G data " I have clearly mentioned the benefit of the plan, However I don't think they have read my email properly and activated the 1599 2G plan which I don't need, now I have done multiple back and forth email communication with them to put my previous plan back and reverse the money and charge my with regards to old plan. However, they are neither changing my plan to old plan nor reversing the money back. It has been close to a month now, and I have not got any resolution on the same. Request you to please take some action on the same. If you want I can forward my email communication that I have saved in pdf format. I am not able to attach it here. My mobile Number is [protected].

My Vodafone nunber is rejected for PORT OUT by vodafone 3 times, for no reason, always they are sending reason "Active Order Exists". I want to complaint this to TRAI and DOT. As per the regulation if operator is not doing the porting out DOT/ TRAI can impose a fine on the operator for 5000 Rs. Please look into this ASAP, my number is [protected]

I do the No portability from Idea to Vodafone for my mobile no [protected] in the month of March-2014 and I am using apple I-Phone. During my application, Concern executive has made mistake and right checkbox for Blackberry services for the amount of 899+service tax which I have never used in my life. I come to know during the first bill in the month of Apr-2014 that Blackberry services was activated wrongly. First I had deactivated blackberry service and talk with customer care for wave off my blackberry service charges. I made payment for my bill accept Blackberry service on right time. My conversation with Vodafone customer care service the concern person told me that your complaint is booked and amount will be waved of during next bill which was cancelled without my intimation. Suddenly yesterday my all outgoing call other than Vodafone is blocked. I talked with executive who has taken my application. They accept their mistake and sent mail to Vodafone corporatecare.[protected]@gmail.com. After many mail conversation with corporate care they forward my mail to concern team and my service request no is 63964988 and give time limit for 2-May-2014. In short Vodafone team like mental harassment to customer through stopping of outgoing service for to payment bill for their team member mistake. I have 9000 Rs credit limit although they have blocked my outgoing service.

I have STD Pack of Rs. 49 for [protected]@ .50 per minute, But in Bill( 28-2-14 to 28-3-14 ) no benefits are given, Also in Bill ( 28-3-14 to 28-4-14 ) Vodafone charge Rs.49 Double Time and even dont give STD Benefit Please Solve the issue immediately . and Refund the money Mobile No. [protected] Jitendra Kumar chopra

My family is on vacation at Kerala, South Chittoor (Near Panchayathu Well); Ernakulam which is hardly 5 KM away from heart of Ernakulam City. I am working in Mumbai. Both o[censored]s are having two vodafone connection each. But unfortunately, due to weak signal, I am not able to communicate to them. Most of the time no signals will be there and very rarely poor signal will be shown. I request you take urgent action on it ASAP since it's a big shame for such a huge company like vodafone is not able to cover the Ernakulam metro area. Regards, Sony Peter Mob : [protected]

It was really such a frustrating service from vodafone postpaid.

My due date for paying my vodafone postpaid bill is 23rd of every month. And I have paid my last month bill before the due date..

Today the date is just 27th and my outgoing has been barred without any proper reason.

I have received a message from vodafone before it got barred stating that " I have exceeded my outgoing limit and there may be possibility of interruption in my connection"

So I called the cust care and queried about this. The girl who spoke with me told me that it is message that was wrongly send to me and other customers.

She commited me that my outgoing will not be interrupted.

But withing another couple of hours my outgoing barred.

Again I called to Cust care. An harrasting lady Ms. Famila from Coimbatore picked the call and spoke with me like a bull . She is not even ready to listen what I am telling. Teach her how to handle the customer's and how to beahve with the customers.

She was fully eager in finishing her call within some time limit.

My open questions to vodafone :

> When I am paying my bill every month properly within the due date, what is the reason to interrupt my outgoing call????

> Why the outstanding amount grows like anything and finally after bill generated it comes down to normal amount.
Is this to hurt ur customers ????

> Why the sales man not explained us about this Wrongly calculated Outstanding (Un logic ) amount ?

I am not going to leave this as such.

Regards,
Sathiyamoorthi

Contact details : [protected]
Mai ID : [protected]@gmail.com

To activate international roaming I recharged my mobile no [protected] with INR-1684. The amount INR-1684 deducted but international roaming not activated in my mobile phone.As per Vodafone website, if one need international roaming, then have to recharge with INR-1684. To get international roaming I recharged my mobile through online Internet banking on dated 29/03/14. Instead several request Vodafone neither activated international roaming nor refunded my money.

I am using Vodafone connection for last 9 years. I was a very satisfied and happy customer of Vodafone. Now I am facing problem for network. Call drop is regular feature in my connection, and 3G is not working in everywhere in Kolkata. This is really a big problem for me. Looking for por stability, but no other good company is there with 3G services.

Hi, I am using two vodafone number 72******73 and 72******74. I ported these numbers from Tata docomo. I got message from vodafone that Rs 199 is pending on previous operator please pay this amount and show receipt by April 30th for uninterrupted services. But vodafone barred my services on April 25th Why? I already made the payment Here is the reference number : MSMP[protected]

I have deposited Rs 420/- access payment of last bill of mobile number [protected]. Now i have been port the same number in Idea. So either reimbursed my access payment of Rs 420/- to me or adjust the same against my another mobile bill payment of number [protected]. Thanking you in anticipation. Deepak Sehrawat V&PO Dariyapur Kalan Delhi-110039

Since i was suffering from bad quality of your network, i have applied for MNP starting from Dec12, Dec23, jan24, Mar25, April 25, each of which was unsuccesful.Of this the last application only you have send SMS indication the reason of failure.The rest all you have ignored keeping me in dark.Do you want me to throw away the SIM and take a new Number.When trying to escalate this issue by calling 111, The Agent is hanging on me after telling to wait for 1 minute. My number is [protected]

Dear Sir/ Madam, I would like to draw your attention on following lines. 1. I am customer since 2002 and living in South Delhi and have two post paid nos.[protected] & [protected]. 2. This is a regular complaints of non delivery of bills Hard Copy. The courier people are enjoying the non delivery and I am getting sms from the company that so and so has received the bill. 3. On complaining the matter the people try to call me confirm the address where almost everyday I get the courier from the companies. 4. Recently again I had to write but the same reply, NO delivery of bills.I have requested not to call me for this reason. first make delivery happen then I listen to you. 5. There is no pending of payments of bills, since it is being paid without bill details based on sms or visit to store. No delay of payment since 2002. I hope you will understand the operation of people who are accounted to such queries.

i used Vodafone post paid connection for 3 months; I don't like their un ethical billing so cancelled my connection; They said you have to pay due of Rs. 106; I paid it and i have reciept for that; And i given cancellation letter in vodafone store T.Nagar chennai; They agreed and it will be cancelled in a week But, Now they are saying to pay Rs. 358 an if i failed to pay it will be added interest of 2.50% each day Why should i pay when i have not used And also it has been disconnected where they agreed it will be cancelled in week And the phone number and online login is inactive now Thanks Vellur [protected]

Yesterday On April 22, 2014 at 00:05 AM, I went to Vodafone website for prepaid recharge of Rs 95/- . However your billdesk site continue showing payment in progress and later after 5 minutes showed page cannot be displayed. I selected my Stanc Debit card and RS 95 amount deducted from my Standard chartered account. Please refund the amount on my standard chartered bank as recharge was not done.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Vodafone number was – [protected], Amount Refund Request – RS 95 Below from bank account transaction summary - PURCHASE AT VODAFONE_BD 00:05:52/30489 INR 95.00 Please call me at [protected] for further details if any. Thanks Deepak [protected]

my num [protected] is of vodafone i had alrdy pay d bill nbt aftr day u ppls always stop my outgoing cls bcoz of over usage smthng n i didnt use net on dis num n i want my num shud strt asap as m facng too much prob bcoz of dis .dis happnd vd me 3rd tym in mnths dis z my 3rd num n same prob i faced so plz my humble requst .

Dear Vodaphone,


I have approximately one year Vodaphone post paid connection, and paid bill alternate monthly by monthly. But last months bill did not pay, so vodaphone people close my out going service without any kind of proper information.

My bill has been generated in the months first week, and also define last bill date in 19 days of months. After cross this date number is de active.

And one more things is my mobile bill credit is 1300 Rs.approx..but still my bill is does not cross the limited so why you close my out going service..Please give me a clarification..

Thanks

Jitendra

Sir, i am a vodafone prepaid customer since 3 yrs. My no is [protected]. Reacently i went to Australia and wished to use same no in australia for that i talked to vodafone customer care and they told me that it is pre activated, i confirmed thrice becoz representative seems confused. I also recharged a Rs 673 /- plan to reduce my international roaming charges. But when i reached Australia my iPhone 4s show "SOS" instead of any signal from any service provider. i registered my complain in india through my brother, but nothing happened and it seems no one knows about international roaming and they are treating my problem as there first experience. I recharged my phone with Rs 4000 /- to use. Amount is not as important to me as my number. I must also mention that i also tried to explain my problem to vodafone Australia but shocked by their indifferent attitude, they simply said to me to talk vodafone india from Australia. Whole episode consumed a lot of time but all in vain. I request this consumer forum to help me to get justice and ensure that such problems are not repeated. Akhilesh kanther A 401 Aashirwad Vaibhav Indra Vihar, KOTA -324005 Rajathan, india Mob: [protected]