Vodafone India Complaints & Reviews

Hi,

I am an employee off an MNC Kolkata based, currently posted in Singapore since last 3 months.

On 11th night India time, my VODAFONE NUMBER has been provided to someone else replacing the SIM card without any verification to the Hacker. ([protected])
I am in Singapore and my number was a running one.

The number was post paid and Corporate one.

The Vodafone have helped...

My CUG connection (Relationship No: 1.[protected] its plan got changed thrice. This is totally unacceptable, Request Vodafone to please revert to my original plan (VG_Corp_IT_99). Also request to please reevaluate the bills from November as per my original plan and approve the waiver as required. Thank you, Mohiuddin...

I am (Relation No: 1.[protected] using Vodafone corporate connection for past 1 year and suddenly my data plan is changed from: Rs 99 2GB to Rs 155 1GB, So my concern is that if Vodafone is discontinuing the existing plan then before implementing any plan I should be informed before. Also I would like to have similar plan like earlier; definately Vodafone should be having something better for corporate customer. Thank you, Mohiuddin...

Hello, This is Aalap Deshmukh. I am a current vodafone customer. Rather I should say I am a vodafone abused customer. I used reliance for 8 YEARS and then I decided to migrate to vodafone using mobile number portability in January 2014.(executive personally handed over the new sim at the current address) For a month I was happy that I was rid of all the service related problems that I faced with reliance. However after...

I am able to register my vodafone number on my vodafone to make online bill payment. It says that my number is not a valid 10 digit number. I checked it several times. Even customer care executive says that my number is not there in their records...

My 81 Rs. were deducted from my prepaid connection in three steps. Whenever i used to recharge my mobile, the balance was automatically deducted making the final balance zero, this happened twice and As I am on roaming, I am unable to use my phone. Also when i called vodafone helpline [protected], the customer care executive was unable to tell me about the reason for which the balance was deducted. No services were added and no such calls...

On 14.04.2014 I received a call from the number [protected] at 07:15 pm and the executive informed me that Vodafone is offering me a 3G Data Plan based on my usage. I was paying Rs. 250/month for my existing 3G Data Plan and I was getting 1GB usage against. The customer service executive informed me that the plan they are offering give 1GB free usage and after the exhaustion of 1GB usage I will get unlimited usage with a speed of 256KBPS...

Dear Sir / Madam, I was trying to put money on my Mpesa wallet as i entered my SBI debit card details i got error message 1st Time (Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.) 2nd Time (Transaction Failure! Sorry, We are unable to process your m-pesa request at this time. Please try again after some time. To try again, click here) 1st time my money got...

I am very unhappy with the services provided by this 'MOST UNPROFESSIONAL COMPANY', My number was disconnected by Vodafone without notifying me and when I contacted them the very next day they allotted my prepaid number to some other person as a post paid number. I was highly disappointed and called the customer services hoping that there might be someone at Vodafone who are genuinely help their customer, the response was very disheartening!...

I am a loyal customer of vodafone and i am using vodafone sim from last so many years. Two days before i got a call from vodafone customer care and we discussed about postpaid connection. And i asked for a time. Today again i got a call from vodafone and i said that till time i did not decide thati have to change my sim from prepaid to post paid and vodafone customer care executive replied "why you wasted my time?"
br...

I have recharged my vodafone account on[protected] of rs.80 and today they have deactivated my mobile number. After calling on customer care and reaching vodafone store at both the place i got one answer that my recharge amount will not get refunded and your phone will not get activated. Also there are not writing my complaint regarding this. So kindly help me regarding this issue.

Payment details
Payment transaction...

I Visted the Vodafone store 2 weeks back regarding an airtel number that i have and i want to port out and change my provider to vodafone. The staff at the CHENNAI store in Nungambakkam is very ineffiecient, incompetant and has a very carefree attitude towards the customers. Two particular staff members, namely Syed and Stalin. I have been visiting the store every alternate day and have been getting reasons one after the other saying it...

Sir
I have a post paid connection with telephone number [protected] since last 02 yrs.
I have taken rs 100/ monthy 3g plan too but i work mostly in est delhi mayur vihar, ghazipur, noida, indirapuram, crossing republic, noida sec 61-63 and even at rajiv chowk ur net work is not catching i have got intex aqua moder mobile where 3g reliance connection catches every where in same mobile.When i took it last month it worked but with...

I'eve done recharge on my prepaid simcard through credit card of Rs.110 at 11:09 pm on 16-april-2014 but I'eve not recieved Balance & didn't go message on my mobile. My prepaid no.is [protected] So I called customer care but first on. CCE told me it is wrong recharge After that he kept me on hold for 12minutes continuesly and disconnected my call. I just want that CCE out of the company And I also want from you to inform me on call...

On March 14, 2014, I went to the Vodafone outlet in Sector 5 (Kolkata) to pay the monthly bill of my postpaid connection. I paid them through my SBI debit cum VISA card. But due to some technical fault, the cashier had to punch the card twice on the machine. Within 5 minutes, I received 2 SMS in my mobile, where I found that apart from the scheduled bill of Rs. 730, an additional amount of Rs. 750 has also been deducted from my account. Immediately,...

It is intimated that after detecting some secret information of my debit card, some payment has been made to vodafone by an unidentified person as under- Sr. No. Date Description Dr. Amount Cr. Amount Balance 1 16/04/14 PGDR/www.ccavenue.com/charg/[protected], 000.00 - 838.22 2 15/04/14 PGDR/Vodafone_BD/[protected]:55:44/SWT 2, 500.00 - 1, 838.22 3 15/04/14 PGDR/Vodafone_BD/[protected]:53:32/SWT 2, 500.00 - 4, 338.22 ...

I have a Vodafone connection, numbered:[protected]. The number is disabled without any reason. When I spoke with customer care representative, they said this number is disabled and I have to buy a new number. They did not give the reason for disconnection. Please take necessary action on the same. Contact person: Pramod G.Kulkarni Alternate number:[protected]...

Hi, I was moving out of India for sometime so I enquired about international roaming charges and the response I got from vodafone customer care is as below: ===================== On Sat, Mar 22, 2014 at 7:10 AM, <corporatecare.[protected]@vodafone.com> wrote: Dear Mr. Huria, Thank you for your email dated 21/03/2014 regarding the service for your mobile number [protected]. We would like to inform you that as per the process there is...

I am a Vodafone postpaid customer. Postpaid bills are paid from banks using the unique Relationship number for each mobile. Vodafone has changed my relationship number due to which my bills payment gets failed everytime. regarding which I mailed the customer care, they did not seems to take the matter series. I called the customer care where they treated me like fool saying some wrong information.However I pay all my due in time and I hugely...

I had called Vodafone on 30 March 31 and spoke to Nayna Arvind Tiwari to check on charges that will be charged to me after I exhaust my 5GB data limit. I was told by her that your speed will come down, but there will not be any additional charges. Now I have a bill which approx. Rs 3700 as additional data usage charges. I have called them and explained the situation, to which they say they can’t help as they can’t retrieve the call recording. Need...