Yatra Online / YatraTrip.in Complaints & Reviews

Hi Yatra,

This is to bring to your notice that inspite of my several attempts to know the actual status of my refund for the Yatra Reference 65ZVBC. The ticket was booked for 2 passengers from kolkata to chennai and the travel date was 13th Jan, 2010. The ticket was booked on 14th Dec, 2009 and the amount paid was Rs 5660. On calling Yatra Customer Care they are not informing me the exact status of my refund that actually...

I had booked two rooms at Hotel Payal, Khajuraho on 21 Dec 2009 on your website on 10 Dec 2009. I have yet to receive the confirmation and Hotel vouchers through yatra.com website which promised them within 3 hours.

A call to yatra.com phone number [protected] at 1000h on 12 Dec 09 brought a promise from the person at the other end to e-mail the same by 1200h the same day. I HAVE SPENT AT LEAST RS 100 ON STD Calls to [protected]...

Yatra.com have charged my credit card but have not issued any tickets or refunded me.

They promised to get back to me firstly within 24 hours and after 24 hours, they later changed it to 48 hours. That was a week ago.

I still ahve not heard back from them.

How do I escalate and how do I report this mal-practice.

regards
Avinash Sarapali...

Hello,
I made an hotel reservation with Yatra.com on 10.12.2009 for "The Grand Palace,Yercuad" and made the payment of Rs 10433.00 too, They gave me an reference # yt3815954. They were supposed to send the actual reservation vouchers within 48 hours. But that never happened. The customer care does not respond. They would put on hold for 20-30 mins or disconnect the phone. When I am lucky to speak to one of them...

I had booked 2 tickets on 05.09.09 vide booking reference no. OUJ9KC subsiquently the tickets were cancelled online on 13.10.09 and confirmation was received that Rs. 3608/- is refund amount but till date not received the refund back nor any response from the office of YATRA insipite of calling continously they put the call on hold. Request the intervention in solving the problem and getting the refund immediately....

I had booked domestic airline travel tickets from AHmedabad to mumbai thru YATRA.com which i had to cancel bacuase of some personal changes in the travel plans.

I cancelled the tickets by talking to them over the phone a month ago.

However, they have yet not refunded the money to me. I have tried calling them few no of times and every time i have been told it will be processed in 2-3 days..

I...

I had booked a ticket from portblair to chennai on 9.12,2009 by means of yatra .com. Even after complete transction of money i received unconfirmed tickets....

after charging me an amount of Rs. 7687 the yatra.com people are not even ready to talk properly on the customer care no.they say that the seniors are looking into the matter and they are very busy to talk to you therefore we will get back to you in 2 days and this has been happening for 15 days now. i was charged the amount for my return tickets but the tickets were not given to me.

they are frauds and i want my bank and the...

I HAD BOOKED 2 BUS TICKETS FOR INDORE THROUGH YATRA.COM UNDER
THEIR REF NO. TBB[protected] DATED 12TH OCT.09.FOR JOURNEY ON 31ST OCT.09
THE TICKETS WERE CANCELLED BY YATRA.COM WITHOUT MY INSTRUCTIONS
ON 23TH COT.09 UNDER CANCELLATION REF.NO. 1349154 OF RED BUS.

THERE WERE LOTS OF CORRESPONDENCE THROUGH E MAIL AND THE REFUND FOR CANCELLED TICKETS WERE PROMISED. YET AFTER MANY REMINDERS THE AMOUNT OF REFUND...

Hi,

I made out a payment for yatra bus service from Hyderabd to bangalore on 26 Nov 2009
through my credit card but I ain't received any receipt or confirmation no & the payment got authrized from IVR system & when I contacted with Customer care they said that no booking is done with my credit card. Now the amount is reflecting in my credit card statement. So what can I do???...

While I was booking a round trip from delhi to bangalore (02/12/09 -05/12/09, indigo) on 26/11/09, error occurred during transaction and Rs 11950 had been deducted from my account (sbi netbanking) without successful flight booking.

i've also not received any ticket through mail and no bookings show up in my yatra login.

I contacted Ms. Meera at yatra contact nos., she confirmed that no flight was booked...

I was booking a round trip kolkata-bangalore-bangalore flight ticket, when you search flights, it said 9993/- for three passenger one way all surcharge and taxes included with a base fare of 400/-. And when I finally go to do the booking it does not book kolkata-bangalore and books only Bangalore-kolkata and charges me 18600/- which I felt was for round trip, and when the ticket is mailed to me, it is only for one way. So annoyed when I call...

I have book i airticket using Yatra.com and after someday i ahve cancelled the ticekt. I have contacted them after almost one month about refund money. Please Kindly find details of mail conversation i have did with their representative:
OnlineBookingCancel to me
show details Sep 1


Dear Seema Pandey,

Thank you for contacting Yatra.com!

We have received your inquiry and will...

TODAY ON WWW.YATRA.COM I HAVE BOOKED A TICKET ON INDIGO AIRLINES



WHEN ISTARTED BOOKING MY TICKET AT THAT POINT OF TIME THE FAIR IS NEARLY APPROX 11500 BUT WHEN I OOKED THEY CHARGED ME 16433 FOR THE SAM ETICKETS THEN I HAD RANGED TO CUSTOMER CARE DEPARTMENT THEN I TALKED TO SOME NISHTHA .SETH (CCE) & HIS TEAM LEADER SONAM .GYATSO

WHOM I TOLD MY COMPALINT BUT THEY R NOT WILLING TO UNDERSTAND...

I cancelled my flight ticket 20th Jan 2009 and i have received refund amount.

Airline PNR BZB9AP
Airline Name 6E
Booking ref No. 2382547
Refund amount 2828.94...

Dear Sir,

I have booked a ticket from Mumbai Central to Ahmedabad for 30th Oct 2009 from Yatra.com and yatra.com website shows that transaction is failed. Due to failure of transaction i have booked once again ticket and transaction shown as sucessful. But when later i have check my account of yatra.com, i found that yatra has provided me two ticket for same date. However for ealier failed transaction they have alloted me ticket...

My Credit Card have been charged falsely for an unconfirmed ticket. After contacting yatra they sent an email stating that the money will be credited back within 10-15 working days.It's been 1 month and the money is still not credited back. After contacting Yatra they keep on promising that the money will be credited back. As of Now I don't Know what to do hence I am putting my problem here hoping to get some help....

Dear Sir,

Hi have submitted my PF application in the month of 9-JUN-2009, after completing all formalities of PF why my PF amount is not given till the date its almost 6 months.
No where mentioned it will take long 6 months to process. If you read this mail kindly look this case.
My PF Receipt no.HR/27877/694.

Thanks and Regards,
karunakar.
[protected]...

This is in regards of a complaint of a flight booking. On 16/10/09 i wanted to book flight tickets from mumbai to goa for 3 passengers for 06/02/10. I searched for the cheapest fare with all the travel portals and airline websites. The cheapest fare i got was with go air website (rs.3366) and the same fare was with travelguru.com. As per yatra website i was getting rs.5802 and with ibibo.com it was rs.5214. i called up the yatra customer...

I just booked a flight ticket from Guwahati to Delhi for 02 Nov 2009 on yatra.com. While I was entering information to book the ticket the flight fare showed Rs. 2,829/- & no where on any of the screens during the booking process stated that yatra.com will levy an additional fee of Rs. 55 for the booking. I went ahead & booked the ticket without verifying the amount when my credit card's "verified by VISA" screen appeared.br...