Yatra Online / YatraTrip.in Complaints & Reviews

On 5 october, 2009, I booked two tickets at a time from Yatra.com(Bnagalore to Indore and Indore to Bangalore). But one of the ticket(Bangalore to Indore) is not conformed. Money is already deducted form my credit card account. When i called customer care, they wanted more money for that unconformed ticket. I denied for paying that amount. They cancelled my unconformed ticket and told to refund full amount for unconformed ticket. But till...

I had purchased a return ticket (Mumbai-Copenhagen) for journey dates 31st August 2009 (Mumbai-Copenhagen) and 21st December 2009 (Copenhagen-Mumbai) on Turkish Airlines from Yatra.com office

(Address - YATRA ONLINE PVT LTD
SHOP NO.6/7,GRND FLOOR,KAR
STADIUM CIRCLE,NAVARANGPUR
AHMEDABAD
IATA : 143 63904
TELEPHONE:[protected]/09)

at Ahmedabad...

I had booked a ticket on 20th September 2009 (Yatra Reference Number: NV52LC ) for IT-136 from GAU to BOM for travel on 22nd September 2009. The money (Rs. 7,147.00) was taken out of my account through OnlineSBI (Reference Number : MSBI[protected]IG11152968 TRANSFER TO [protected]). Even my account on yatra.com says that the payment was a SUCCESS.

My repeated emails to yatra.com has not yielded any response. It looks yatra.com...

Hi,

I have not got refund for the following Yatra Bookings till date.

Had talked to Yatra call center agent named Nidhi Bharadwaj (at the toll free number-[protected] at 1058 hours/22nd September) and she refused to:

1. Give me a complaint number
2. Tell me that I am lying and the refund has been given to me
3. Refuse to give me any interaction id of my call to the contact center...

Dear Respected Sir/Madam,

I have been getting constant phone call from this number [protected] on my and my wife's mobile.
The person who was calling us said that he is calling from Yatra services (Agents for airline & other such services) and as i am a frequent flyer with yatra so you would be getting a yarta platinum card and points on all travell which would help me to gain points and bla bla bla...br...

Hi, I have tried booking my air ticket to Mumbai from Bangalore on 4th Sep 2009. I tried booking through my Barclays credit card and it was declined three times. Then I booked my ticked through other customer. But now the money has been taken from my credit card by Yatra.

Their customer care lines are not at all working. I am not able to get in contact with them on this issue.
So I kindly request you to look...

To,
Appropiate Authority
Consumer Grievance Cell

Dear sir,

I have booked an air ticket for pune to Guwahati online through www.yatra.com of kigfisher red for Rs 8167/- on 12.09.09 for 13.09.09 and same is also paid by my credit card immediately through their IVR system and also debited to my credit card A/c.in the morning at 11.13 am. A hour after I make enquiry to toll free No. of yatra.com for...

it was a bad eexperience for me that a week ago i booked a ticket from yatra.com,from chennai to Srinagar Sheduled at 18 Sep 09 of Jet Airways,but at the end of booking it showed transition failed,but at the same time a phone call came to my no. thst ur ticket has been sucessfully booked and a valid PNR was given ,and it was told that ur ticket will be emailed to ur email id.but neither it was emailed nor any other phone call came. plz do...

Hi,

I wished I had checked the reviews of BOOKING through a highly useless and non-trustworthy site known as Yatra.com. Let me put it this way, your number of testimonials is far less than the FRAUD and CHEATING reviews that people have written about you all over the internet.

I boooked my ticket for "hotel issac regency" on Sep 9 @ 11PM. Immediately i got a wonderful mail from Yatra saying "Bookig...

I booked a ticket on yatra.com with the following details:
Mum-HYD : 8/09/09. Fair details: Base:1850 Taxes : 329 Airlines: Indian Airlines
On 7/09/09 i wanted to reschedule this ticket. I called Yatra Office and they said the system is down please ask Indian Airlines to reschedule. Infact the lady asked me to force Indian Airlines people and make them do the necessary.
I called Indian Airlines, they completely refused...

Yatra.com in their site promised 10% cash back on air tickets purcahsed through them by HDFC credit card.On 10 Feb i bought 2 tickets Delhi-Toronto- Delhi (via) London. PNR ref: 2RZAAZ. I fully paid in April by HDFC credit card. They promised 10% cashback within 10 days. Its been over 4 months and they have not paid.
First they gave excuses about "server problems". Then the problem was "gateway" problem. I even...

This is the scenario:
Go air ticket cost - Rs. 3256
Yatra promotional discount - Rs. 251
Net Paid - Rs. 3001

When I requested for cancellation, these were the charges:
Yatra.com discount forfeiture - Rs. 251
Yatra.com cancellation charge - Rs. 300
Go Air cancellation charge - Rs. 750
Amount refunded - Rs. 1700
br...

I got 2 Honeymoon Inn rooms booked in Musoorie for 1st June which i was charged from my CC, from Yatra.com. After reaching the place i realized only 1 room was booked for me and i was convinced by Yatra that i would get my money refunded when back. Its been 3 months i have not recieved any refund and now Yatra has stopped replying back on my emails. I was in direct contact with Mudit Khosla, Deepak Tuli, Sabina Chopra and Rasik Malhotra(Senior...

I booked a ticket from Chennai to Kayankulam on 27/07/2009 and cancelled the same on the same day. Yatra.com informed me through mail that the amount (Rs.700) will be credited to my account within 4 -5 working days, that too after myself sending plenty of emails to them enquiring about the refunds, it seems nobody can contact them over phone for cancellation refunds. Today one full month elapsed nothing beyond assurance mails from yatra.com....

refund of money
I was booked a ticket on12 -8 -09 for 13-08-09 but the tiket was not confirmed thouh money has been deducted from my credit card number, [protected]. . Ytra refrence no. is 87GB9C .I have already complained to yatra .com via phone which is mentoined on site. One of your custemer care exeecutive talked to me and ask for my cedit card statement, which, i m attatching with this complain . I m requesting you to please...

DONT EVER TRY THIS WEBSITE:
I am not here to make any jokes... do you guys think you are too intelligent. i am not doing a normal ticket booking.. it is a tatkal ticket booking. it is something like life or death. i cannot wait for 20 minutes to check the bookings. every minute delay will affect the vacany of seats. when i started i saw 286 tickets in the Sleeper class for the same train. with in this problem 10 minutes of time all...

Dear Sir / madam:

I booked a Domestic Flight Ticket online through Yatra.com on 2nd August, the amount has been debited twice from my account. Please find below the details:

PNR - EOTOKO
Flight No. IT-315 at 22.10 ( KingFisher Airlines)
Yatra reference No. - 98NGGC
Amount : Rs. 3025

I have logged a complaint to [protected]@yatra.com with three reminders but there is not revert...

Sir,
(1)With the change of system I created Net Cash Card with HDFC BANK (around 9AM) (master card) for Rs.6000/-
With that card I tried to book air tickets for Chandigarh -Pune flights at 3400/- on Yatra.com & Clear trip Clear trip .com.Both these sites repeatedly conveyed in the end that they don't accept such card, use another.And I tried for 5 hours but in vain, neither Yatra.com nor Clear Trip ever confirmed that...

Hi,

I was booking domestic Flight with IOB debit card. There was no confirmation message at the end but money was deducted.I have called to them and then ask me to send the scanned copy of the ATM slip which had the transaction information and the reference No. for the transaction. After 1 week they told that there was no transaction happened with that debit card.

How can you help.
Kindly do the needful.br...

I booked a ticket over phone on April 25, 2009 from Ahmedabad to Delhi. The yatra website showed a cash back offer and i confirmed it with the yatra executive who booked my ticket over the phone. Its been 3 months now and i do not see any refunds or emails from yatra.

What are you people upto? Why do you want to earn money by fooling unassuming customers?
Waiting for some clarity on the issues....