Yatra Online / YatraTrip.in Complaints & Reviews

I had booked a hotel through yatra.com at Subhash Palace. Patni top , however after i contacted them that they have not mailed me the hotel booking voucher, they confirmed that the booking for the said hotel is full and offered me a lower category room. I denied to accept the alternative and asked for the refund. Though they confirmed that they will refund me the complete amount , i did not get any refund. On speaking to their customer care...

I am Dr.Joshua Abraham and I had booked three tickets for my travel from Kolkotta to Kochi in January 2010 for the travel on May 1st 2010.

On the date of travel when me and my family reported for boarding pass, simply it was informed that the flight is cancelled for the Hyderabad-Kochi sector.

Mind it the tickets were insured also for flight delay and cancellation, but not a single paise was compenensated.br...

I have booked a International ticket New Delhi to Abu Dhabi(UAE) journey dated 13th April 2010 yatra reference [protected]. This ticket is canceled on 5th April, 2010. The money was not refund till date, I called several time to customer care the reply "Your money is Refunded on 7 April, 2010 check your A/C". I also asked for Reference No. or Transaction ID of this refund they said "please wait" than transfer my call...

Hi,
I booked three tickets of domestic flights of 11,000 INR on 11 th April, 2010 through online Yatra.com. Immediately the money was debited from my bank account though yatra.com was showing that my booking was unconfirmed and my money will be refunded within 72 hours. I have mailed the customer service of Yatra.com several times since it was not refunded even after 7 days. After several mails , I got one reply that they are trying...

Dated : 13 April,2010
To,
The Manging Director
Yatra Online Pvt. Ltd.
B-21, Info city, Sector-34,
Gurgaon-122002, Haryana, INDIA
SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT

Dear Sir/Madam,
I had booked a 3 return International air tickets through Yatra Ref No. YT4071812 from yatra.com for DELHI India(DEL) to Guanghou China (CAN).On the Time of air tickets booking or on...

There was an advertisement shown on Discovery channel on 10th April 2010 (time around 11:30AM) which showed that customers can buy the ticket for London for amount Rs. 10000. Same is displayed on there website http://www.yatra.com/. When i couldnt find any link that showed the mentioned rates, i called up there customer care[protected] where a girl names Manorama (Chennai Office) picked up the phone and told me that the offer is not...

1. I booked a ticket from yatra.com for Jorhat to Delhi for 01 april 10 ( yatra refrence number 09NPUC).
2. The booking was made on toll free number and while booking I was told that the cancellation charges will be rs 750.00 plus additional 150.00 srevice charges.the eticket printout shows that too.
2. For some personal reasons I had to think of cancelling my flt and the low cost of cancelllation was a factor in deciding...

I had the same bad experience booking a ticket for my mother on yatra.com. I put down her name as primary passenger for a Kingfisher flight from CHD-DEL and paid via my online banking account.

When the e-ticket is displayed for printing it has my name on it instead of my mother as passenger. I contacted yatra.com for a name change but they replied after 1 week that it is *not* possible...

Although it was not...

Hi,

I am a frequent user of Yatra.com. Today (03/31) at 2:50 PM I got a call from [protected] number and a Lady spoke to me and told me that since I am a frequent user of "Yatra.com", am I interested in some platinum credit card. I told her no thank you, I am not interested. She said "[censored] Off" and banged the phone. I tried calling this number again and again and I am getting this error "Number not...

dear sir

the yatra charged me Rs.582 vide ref.no.[protected] excess and even they not intimate or inform for refund. i not received any e-mail . please check and refund the above money to my account....

I TRY TO BOOK A TICKET OF KING FISHER AIRLINES IT 3631 FROM CHENNAI
TO PORTBLAIR FOR 22 JULY2010. I NEVER GET THE TICKET. AND MONEY IS
DEBITED FROM MY ACCOUNT. I CONTACT U BY PHONE , U REPLY ME THAT TO
ATTACH MY BANK STA MENTS FOR RE FUND.


I AM ATTACHING MY BANK STATEMENT TO PROVE THE AMOUNT IS DEBITED FROM
MY ACCOUNT . I REQUEST TO REFUND THE MONEY IMMEDIATELY FOR MY FURTHER
BOOKING...

I got a ticket from BOM to ADL on Yatra.com 3 months ago.

But because o[censored]rgent work, I need to go there 1 week earlier. So I wanted to change the departure date of my ticket since 1 week ago, but stil I haven't got any contact from them.

1. They never let me know their extention number

Whenever I called them and asked their extenstion, they never let me know.
"sorry, we are on...

To,
The Manager
Yatra.com

Sub:- Prayer for money credit.


Sir,
I beg to state that, I am Asit Pramanik a customer in HDFC bank. My Savings Account No.: [protected] , AGARTALA BRANCH . 17th February I had booked one flight ticket online by yatra.com from my debit card. But due to some problem my ticket has rejected but Rs 1886 debit from...

Dear Sir,
How r you?
Sir I have purchased an air ticket from Yatra.com for Mrs Riti Debbarma to travel from Delhi to Bhopal on 22nd January'10.

e-Ticket
Yatra Reference Number : M3F8MC
Delhi to Bhopal
Passenger Details
Name Status Ticket Number Date Of Issue
Mrs Riti Debbarma Confirmed [protected] 22 Jan 2010
Flight Itinerary
Airline 9W-Jet Airways...

This is srinivas from andhrapradesh, account holder in vijayawada branch, account type is prepaid viswaytra card A/C: [protected]. having account from past 5 months. currently I am studying masters in UK, recently my father reloaded money in my account amount of 3520 GBP. I used my card to pay my tuition fees in the university on 28th jan 2010.I paid 3200 GBP in the amount of 3520GBP. but my balance is showing 114 GBP instead of 320...

www.yatra.com is an online travel agent company that cheats online customers. My daughter and I had come to India on a summer vacation. We were supposed to return back to the US but due to family emergencies, we had to cancel our booking and stay back in India. I had booked my tickets through www.yatra.com. I was charged INR 80292 for 2 tickets. I have called several times and also written to them several times on email since I have not received...

Hi! I have booked a ticket from Bhubaneshwar to Mumbai dated 1st Jan 2010 which I cancelled on 20/12/2009 but till date I have not recd the refund though they claim refund within 7 days.

Yatra Ref Number := VDPXBC
Booking Ref Number := 3840122
Airline PNR := RNEPKH
Airline Name := IC
Sector := Bhubaneswar : Mumbai ,
Number of Pax := 1
Airline Cancellation Amount := 750.00
Status...

Yatra.com is very poor in making refunds if you cancel a flight booking with them.
We had 2 passengers booked from New delhi to Kolkata on 16 Dec 2009.One passenger was unable to travel, and we cancelled his booking through the yatra.com customer care number.
They cancelled it and informed us that the refund would definitely be made within 10-15 working days.
Today 1 month has passed by, and after calling up their customer...

I booked a e-ticket for train journey through Yatra.com on 4th Jan 09 for Maharashtra Sampark Kranti Sl. The ticket remained waitlisted. As per terms and conditions the ticket is refunded fully waitlisted train e-ticket. I havent received my refund till date. Please do the needful...

Hi,

It all started when i thought of a trip to Oooty. I have been hearing alot about Yatra from Internet and Television. So, i booked my hotel from Yatra . They told me that i will get coupons within 48 hrs but i never received the coupons from them for more than a week. Despite my numerous calls and emails, i never received the coupons. I was expecting that Yatra would call up or atleast email me with coupons or someone should...