Yatra Online / YatraTrip.in Complaints & Reviews

Dear Sir,
I have lost full fare cost of my onward journey due to misguiding by your customer care representative, which has been agreed by your senior customer care officer Ms Nadinini. The details of instance is as follows:
1. I have booked on line return ticket ( Yatra reference no. [protected]) onward from New Delhi to Visakhapatnam on 27.03.2011 and return from Visakhapatnam to Delhi on 06.04.11 on SPICEJET
2. Due...

I tried to book my train tickets through the service provided by 'Yatra.Com' and I was unsuccessful in doing so because of some problem occurring in Yatra's server and yet the sum of Rs. 2,871 was transacted from my account.

I re-checked in 'My Bookings' section, and I was presented with the following details:

[1] Ticket Details ( Yatra Reference No: 5S0N8E ) #Payment Failed
Your...

Hi,
I made a booking from yatra.com with buy 1 get1 free ticket. i booked ticket from pune to New delhi(indigo airlines) on 31st March 2010 and return from New Delhi to Pune on 5th April 2010. But the flight from Pune to New Delhi got delayed due to which i got delay in my passport process which I applied in Tactical.Due to that delay i had to cancel my flight New Delhi To Pune.The indigo people have refunded the money Rs 1682 in Yatra...

YATRA BOOKING2 REFERENCE NOS- ARE 6HEOCX and
6FW686


I had booked 2 International Return tickets from Delhi to Sydney in the month of November 2010 from Yatra.com. The tickets were booked in my and my wifes name for two different airlines for two different dates They had an offer for a FREE SPICE MOBILE HANDSET with each...

Again and Again i am shouting to People don't get caught by Yatra.com as well as Shiftthought offers they are running presently.

Few days back i have received phone call from Yatra.com representative and he told me that i am one of the 52 customer selected for offer run by Yatra.com with Shifthought and they are providing me 40000 worth of voucher for 1 Year. This Voucher is transferable to any one.

Also...

This has reference to call from Shift Thoughts few days back and my acceptance of their scheme.

I was told that against the payment of Rs.7000/- or so, I will be getting Vouchers for Domestic and international flights from Yatra.com amounting to Rs.18000/- and Rs.8000/- respectively. In addition I will also get some Hotel Booking Vouchers.

I accepted the deal only for flights booking and not very much interested...

I booked the flight to Yatra.com Ref # [protected]. at time of booking they advertise like you will get free watch . after few days I got form from yatra.com to claim your free gift. within 8 week you will get your free gift .I booked my flight on 14 Dec, 2010 today is 14 march 2011. I talked to customer care they said we don't have idea about your free gift. Yatra.com very fraud company making fool to everyone to attract customer...

This is with refernce to Jet Airways
I have booked Jet Airways Flight through Yatra from Mumbai to Amritsar on 11 January, 2011. The flight timings were as follows:
From Mumbai to Delhi (11:05 AM - 1:05 PM)
From Delhi to Amritsar (1:50 PM- 2:50 PM)
But due to some reasons, the flight got delayed and it arrived at Delhi Airport by 1:50 PM. By the time the flight arrived at Delhi, my flight from delhi to amritsar...

I am Gopal Khemani working as a Senior Divisional Manager in National Insurance Co. Ltd. at Nagpur. In the month of December 2010, we booked a tour for NEPAL through Nagpur Branch of Yatra Online Company.While discussion Local Branch Manager Shri Ritesh Bawangade told undersigned that for Immigration purpose PAN CARD is sufficient and he advised us to carry PAN CARD for all 08 persons,since it was made very clear to him that all 08 members...

I have booked air ticket on December 13, 2010 from port blair
to Delhi via chennai [ Kingfisher airlines-IT 3632 (portblair to chennai)
and Kingfisher airlines IT-233 (chennai to Delhi)] for January, 14, 2011
and ticket amount was Rs. 9800/-. It was cancelled without my knowledge.
Then on the eleventh hour, I booked a ticket with booking reference no. 22BN37 and it was JET LITE-S2 320, it was direct from portblair...

Dear Sir,
I was booked ticket through yatra.com on 06.01.2011.Due to transaction failure through SBI net banking I was paid the booking amount through my credit card.But an amount of Rs20569 was debited from my SBI acount and not retun the same by yatra.com till date.My yatra transaction reference no.is [protected].my Yatra log in id is indrajit.[protected]@eil.co.in.
Regards,
Indrajit Neog
[protected]...

yatra.com is literally taking customers for a ride. I bet their CEO is one of those corrupt ex-bureaucrats with links to the utterly corrupt aviation ministry. Now they are giving a buy 1 get 1 free offer. Consumers naturally expect that if they buy a Rs. 2200 ticket under this offer then they will get a Rs. 2200 or lesser amount ticket free on the next flight booking from their site plus some taxes. But look at the way these [censored]s scam...

My name is Prashant Prasanna, I am a central govt, employee.
I have booked air ticket through Yatra.com, The flight GO AIR, PNR NO, 5CGNZL, dated 31/12/2011 was cancelled due to bad weather. I contacted the airlines & they said to collect refund from travel agent ie Yatra,com, I contacted Yatra they said they will give the refund of Rs. 5959.00 within next 3 working days, but it has been 21 days the refund didn't came.br...

COPY OF REGISTERED LETTER (NO RESPONSE!!).
January 13, 2011

1. Mr. Dhruv Shringi
2. Mr. Manish Amin
3. Ms. Sabrina Chopra
4. Mr. Alok Vaish
5. Mr. Raja Natesan
6. Remaining Board of Directors, Yatra Online
Chairman, Yatra Online Private Limited
B-21 Infocity Sector-34
Gurgaon : 122002
Haryana ,India

c.c....

I booked return flight with yatra.com (ref num - [protected]) and I was eligible for Reebok free watch offer.. i filled the details also.. firstly u said dat the watch will be delivered by 22th November.. i didnt get. so i posted a complaint.. then u said that it will be delivered by 30th november.. still i havent got anything..like me, i have read somebody else also complaining, and the resolution u have provided now is that the watch will...

I booked my International return ticket through YATRA on 14th of Dec 2010 ( Booking Reference No.5837058). I was told about the free mobile offer. I made a partial payment of RS 43000 on 14 dec itself. Did my address verification on 15 dec 2010 for free mobile and made a remaming partial payment of 7872 on 22 dec 2010. I called th customer care 2-3 times to know why havent I recieved the mobile, they simply refuse me by saying that i made...

Yatra Reference Number BMJ5AE.
There was no PNR details with Indian airlines .
We had booked ticket for my colleague Mr Kiran Kamath for Bhubaneswar to Bangalore against Yatra Ref. No. BMJ5AE and Airline PNR RDSB7N.
When he reached Airlines Counter they said that they have not received payment from YATRA and they have cancelled the ticket.
Immediately we had contacted Yatra and gave details to Mr KUNAL KARAN extn....

I had booked two tickets on a flight IC 7806 (Kullu - New Delhi) scheduled on the 28th of November (booking reference no [protected]). The flight was canceled. I had submitted the documents required to get a refund to Yatra on the 29th of November by courier. However, the refund associated with the canceled flight has still not been processed.
I have called Yatra at least five times to inquire about the refund. Each time I...

Yatra reference number [protected].

I had made a return fight Pune-Delhi-Pune on 25th October with the above reference from Yatra.com.
They had an offer running for a Free Gift - Reebok Watch with the return flight booking.
After the booking has been made i was sent an online form to fill in the address details for the dispatch of the watch. I had filled and sent the form on 25th October, 2010 itself.
br...

To
Yatra
B - 21 Infocity Sector-34
Gurgaon 122001

Subject: Booking reference YT5705444 and YT5716714
Dear Sir/Madam,
I had made booking of Hotel Bundhelkhand Riverside in Orchha( booking reference YT 5705444) on 24th November 2010 for 2nights , Through your travel portal , checkin date : 31st dec 2010 and check out 2nd jan 2011. On 26th November I received a mail from your company...