Yatra Online / YatraTrip.in Complaints & Reviews

Hi, my name is madhu nair muraleedharan.
I tried to book a flight ticket on 1st of july for a journey on August 18 from Cochin-Stockholm( transaction ID is O3Y978Z ). I dealt with MR. Prashant Kumar.
Before booking i clearly informed him that I am going in student visa and I dont have it with me as it was still on processing. He said, he need only my passport copy to book the ticket. So I paid 25% of the amount then through...

I booked 2 tickets from Mumbai to Coimbatore (20th Aug 09) Flight No. SpiceJet SG-109 at a total cost of Re. 5, 259.70 the money was deducted by yatra.com through net transfer (Payment Id :[protected] however the tickets were not issued.

When I emailed them they replied the booking might have failed and that they will get the matter investigated. If their account department finds that they have done a mistake than the amount...

I booked one ticket by calling their office in Gurgaon in july first week. I was told 32000/- airfare for USA. I paid the airfare and next day when I asked them about the ticket then they said the fare has been incresed and I have to pay 41800/-. Can you imagine the fraud done with me by yatra.com. Actually I was booking this ticket with other agent in 35400/- and I told them that I am getting this fare from other agent, Then he told me lesser...

I booked an air ticket today, 25july, 2009 on line with yatra, from ahmedabad to bhbaneshwar for 3rd august, 2009.yatra site showed price as Rs5508, (one way). under refundable class. After getting the confirmation from yatra, ref no M3R8EC, I took a printout of the ticket.Surprising the ticket shows, issued as NON REFUNDABLE. I sent three sms requesting to make neccesary correction but no use till23.45hrs. I contacted customer service twice...

On 21 July, 09 I booked air ticket for 33852/- via yatra.com (Gurgaon office). I called their office and then they book this ticket(Delhi to El Paso for 14 Aug). They have deducted 8463/- (1/4 th of total) from my credit card. After the payment the person (Manish Goyal[protected] extn 2160) didnot send me the ticket and yesterday when I again called him then he said that the ticket was not issued due to system problem and suggeted me for...

Hello Yatra

Its a bad experience for me to make a online booking with your company.I wanted a ticket from bangalore to Jaipur and the cost showed was 6692.00 for 2 passengers and I made the payment but finally I got a message saying the airline is full and now I want a complete refund.

The complaint number that I got from Mr Gary of yatra customer service is- 2999912.

Please send me a confirmation...

Hi,

On 06 July 2009, I tried to get a ticket on Yatra.com for my son from Delhi to Brisbane on the 11th of July. I was told that the best fare was Rs 27283.46/- to which I said OK. I was given a confirmation code & was told that the other details would be coming in the mail that would follow in about half an hours time. Since it was late that day, I did not check my email that night & checked it next day only to find...

Dear sir,
On 16 jun 2009, I tried to book a flight from Guwahati to Pune from the yatra.com website and at the final stages when they have used my credit card details the seat in the flight was not confirmed because o[censored]navailability of seat on that day.
The yatra.com website replied on the site that if the money is debited from my credit card it will be credited again.
I got the shock of my life when I saw the credit...

Dear All,

I made a hotel booking through YATRA.com for my guests and to my surprise the hotel said that YATRA.com is not paying them the money hence the booking is not confirmed. This is absolutely ridiculous. Now what about my guests? Where do I ask them to stay? I trusted YATRA.com, made the payment and now the booking is cancelled. All my money is lost. I will now be taking up this matter with Consumer court if my money...

two messages were received from icici bank on 29.06.09 between 11.30 and 11.45 pm that card no. xxxx4012, one at 23.07 hrs. and the other one at 04.40 that two transactions took place of rs. 9206 and rs. 7092 at yatra.com online.
i tried to contact yatra.com several times but to no avail.
however, i have to to intimate that i have not executed any such transactions and therefore i am not liable to make any payment in this matter.br...

Respected Sir,

I tried to book bus ticket from Hyderabad to Pune on 2nd june 2009. The money was debited and yatra.com unable to book the ticket and said that the money would be refunded. After some time again i tried and same thing happened. 1580/- was debited from my credit card. I reported to Yatra.com customer care person Mr. Gopal Gurung and i also mailed my credit card statement keeping Cc to Dhruv Shiringi, Manish Amin,...

RESPECTED SIR,

WITH AN INTENTION TO TAKE THE SUPERSPECIALITY ENTRANCE EXAM OF BHU-VARANASI ON[protected] AT VARANASI, MY BROTHER, DR PRAMOD HEGGERI, HAD BOOKED INDIAN AIRLINES FLIGHTS FROM BANGALORE TO VARANASI ON 04-07-09.THROUGH YATRA.COM ON LINE FLIGHT TICKET BOOKING COMPANY—QUITE A LONG BACK-IE ON 21-07-09. [[YATRA REF NO—2ARROC, ICICI CREDIT CARD REF NO-75105179173000015663544 DATED[protected].] [REF 1 AND...

I have booked online a flight ticket on 13th june by yatra.com., my booking Ref .is EKV5YA, after payment made by me I could not found my PNR number neither my booked ticket status, my complain/request ID is 3908032...

dear sir/madam
this is in reference to a ticket that was booked online by me through yatra online booking service.later my travelling plans changed and i got the ticket rebooked for 9th of june at the airport by paying an additional amount of rs 750.the ticket for 9th june was also cancelled. now the flight company's staff are telling me that this money will be refunded by yatra.and the yatra customer is telling that they cant...

Dear Sir/Ma'am

This is to complaint to you about the fraud made by Yatra S.C.O. 16-17, Sector 9 D, Madhya Marg, Chandigarh, for not refunding my money as promised by them after not taking its services.
They have been telling me to refund my money through cheque with in few days but later they kept posponding the dates and its been two months now they didnt refunded it yet.whenever i call them they give me another...

Please refer to the correspondence below and please dont believe in the words of yatra representatives for refund amounts.while booking the hotel they will be after you with a phone call every minute interval and after that they will disapear and your will be listening to music for hours together when you call to theier customer service with any issues...so that the cusotmer will fed up with the music and with the never ending call..
br...

I have booked the Hotel Lakeview, Ooty on May 19th for May 22 and May 23rd through yatra.com
I have made the payment through my credit card and I's told the booking is confirmed.
On May 20th I called up the Lakeview Hotel and they told they didnt get any booking from yatra.com
On May 21st I got a call from Yatra that they couldnot book in Lakeview and did a alternate booking in Hotel Garden city, Ooty for thebr...

Hi. I have called Yatra regarding refund pending from Yatra for my Paramount Flight no I7 463 from Hyderabad to Bangalore on 10 Mar 2009. I have called once in April and gave a follow up call on 09 Jun 2009. My money is not yet refunded. I would also like bring to your notice rude behavior of one ythe customer care representatives, Mr Praful Kumar . He told me I never called before as there was no record of my first call. I tried to explian...

We had talked to Yatra Agent on 29 May 2009, at 11 pm for the booking of tickets from Goa to Delhi of 4 Adults and 1 Child Dated 28 June 2009. Yatra Agent Ms. Ankita confirmed the Availability of the Seats. The total cost of 5 seats was Rs 17140. She processed the case by confirming our details and we paid the reqired amount through Credit Card. We got confirmation through E mail in which we found that tickets were booked from Delhi to Goa...

Dear Sir,

I had booked a hotel via Yatra.com after paying full amount in advance at a hotel in Shillong one month in advance.I had received a confirmed booking for the same.


NOW TODAY 1 WEEK PRIOR TO THE STAY THEY ARE CALLING ME TO CANCEL THE SAME.

I would like to bring the Yatra people to book by lodging a complaint at all the available fora.

The booking no is 5 SXO2A.br...