Yatra Online / YatraTrip.in Complaints & Reviews

I have booked the bus in Yatra website using the gift voucher. Then I had to cancel it due to unexpected situation. Cancellation was done on April 24th. After that I have emailed & contacted their customer support almost 20 to 25 times. Whenever, I call they used to say the refund would be processed in 2 to 3 days. But so far nothing has been done. Pathetic service I ever received from a company to their customers. Irresponsible team they...

You are one of the worst company for flight booking, you promises to give the best offers to your customers but even though i booked partially refundable flights from you, you have put so many charges on cancellation that inspite of having booking of Rs27000 you are providing me 0rs refund. Very disappointed from you never ever going to book any flight from this worst agency....

I have booked a chardham Yatra package through Yatra. They have shared the complete package through email. They had showed hotel lemon tree for Dehradoon stay. After which I made the full payment now instead of lemon tree hotel they have given me Hotel madhuban in Dehradoon. When I have asked the reason for not providing me hotel lemon tree reservations, one of their executive, Dharmendra said their tie up with this particular hotel has ended...

Sir
Mera yatra .com k Sath ek pakej hua tha jiska ki Id no Yh4770177 hai jisme ki mujhe Kerala Jana tha for 5 night 6 da ys k liye from 6/6/19 to 12/6/19 tak but in logo me mujhe n meri family ko Harris kar diya hai in logo me galat commitment kiye and ab ye log galat Kam bhi kar rahe hai yatra customer service vale bhi help nahi kar rahe hai mera pura holiday pekej barbad kar diya satyanash kar diya...

Date of Booking: 10 - Jun - 2019

I tried to book a ticket on flight Air India AI - 933, from Delhi to Kochi for 9th of July, departing at 5.10am.
I used netbankng with my federal bank account for payment. An amount of Rs. 5258 got deducted, but my ticket did not get booked.
The page showed session expired after i made payment.

Please let me know the status, and when the amount will be refunded in...

I had booked an holiday package for Bangkok including flights and our jet airways flight got cancelled. We had asked Yatra to raise a refund request with jet on 27/04/19 . They confirmed that they have raised the same with jet airways. However I was shocked to learn from jet airways that they do not have any refund request against our PNR raised by our agent Yatra. When we asked Yatra to give us details of refund request raised by them, not...

I had booked a honeymoon trip from yatra for simple himachal group package. As per customer care they told me no one adjust during journey but when journey started two couples already sitted in innova no space for sit couple and honeymoon inclusion include on extra pay in package provide on 3rd june but hotiler not provide any service and company denied for refund.
Booking id-yh5113061

Tarun meena...

I booked a ticket for my parents to travel from jammu to dehradun.in place of selecting 15 june, i selected 14 june. I want to modify my ticket. Yatra.com is not allowing to modify the date of travel. They told me that you have to cancel the ticket and we will deduct 25%. Since travel date is far ahead, how they can ask for so much high cancellation charges? Why there is no modification facility allowed on yatra.com website? Such a website...

I booked flight ticket from yatra.com on 28/05/2019 eith reference number[protected] from srinagar to raipur... My amount was deducted but ticket was not booked, and they refunded today on 2/06/2019... Then again i booked the ticket from yatra and amount was deducted again and not booked... Again they say that there was some technical issue... What is this annoying thing they are doing... I am a student i dont have so much money to book...

I was trying to book tickets from ranchi to mumbai. However after i going through payment page the website got stuck and the amount got deducted but i didn't receive the tickets. The customer care first said there was no booking. Then said that amount will be refunded but then sends mail saying that payment did not materialize hence no refund with us. Booking id [protected]...

I was trying to book tickets from ranchi to mumbai. However after i going through payment page the website got stuck and the amount got deducted but i didn't receive the tickets. The customer care first said there was no booking. Then said that amount will be refunded but then sends mail saying that payment did not materialize hence no refund with us. Booking id[protected]...

Dear all,
I’m really very much disappointed with the service provided by yatra team. They made my holiday hell.
Yatra ref no: yh5033562
My first complaint is regarding distance and travel duration. The lady who planned my itinerary (Ms malika singh,) said it will take less hours than the time duration mentioned in the schedule. As i have to travel with small kid i asked her again and again she said the same thing....

I had booked a flight via yatra.com from chennai to delhi and return back on 15th may 2019 and return on 17th may
Yatra ref. Number:[protected]

Then i was happened to change my date of return alone to 18th may, which additional cost me about rs. 5549.
The total cost of the ticket is rs. 15390.

I had to cancel my trip itself due to a program cancellation. Hence i cancelled all my tickets as well....

Yatra booking reference number yh5058414
Unsatisfactory holiday of north east – gangtok, pelling & darjeeling from 10 may to 15 may 2019.
I, dinesh patel, had booked a holiday trip to north east through yatra.com for 2 person. I had paid rs.81021/- (Inclusive of air ticket rs.35314/-). So the total package cost me rs.45707 /-. But the trip was most disappointing. As per their itinerary, the hotels were three star, but they...

Booked a flight to srilanka but canceled due to the bombings. Yatra is not processing the refund it is more than a month now.

Yatra reference number yt35999727.

Even after repeated calls and complaints, there seem to be only delays from yatra.

On april 23rd call was made to yatra and refund was initiated.
On the same day, the refund was initiated to the other vendor too (For return tickets)br...

Dear madam /sir
I have booked a package after discussion of your executive sonali singh. Now my tour is completed she is neither response nor pickup my call.

I am waiting for my separate taxi bill as per discussion with sonali singh and his senior. But she is thinking ek murga to kat gya. Kindly advise us this is routinely behaviour of your organisation. If not then send separate my taxi and flight bill.

1-...

Yatra is a fraudulent company who believes in earning money from customers by any means.
Yatra officials have misguided me by malafied intension and cheated ₹310000/- from me on the name of foreign tour. And now not refunding the money.
Even not answering the calls & mails...

The worst company i have seen in my life is yatra.com

Full details are attached herewith in screenshot for your reference.in...

My flight was cancelled by the airlines. But i have been charged online processing fee and discount which comes to a total of close to rs. 1500. When i contacted yatra through chat, i kept getting the same answer that it's per policy.

It's totally unfair. Yatra does not have a proper contact number to talk to. All the numbers displayed on the site do not exist. Why would yatra display that airline option? It is never mentioned...

I booked my ticket to boston and the flight got rescheduled just 8 hours before the departure. I had to cancel the booking the same day on 24th march 2019 and the refund request was made. So many phone calls and emails has been exchanged and i was assured that the the money will be refunded within 3 weeks. It has been more than 8 weeks now that no response from the company. Infact they have stopped replying to my emails and hardly have any...

World association of newspapers — yatra booking failure & refund - booking reference :[protected]

1 review
Wan-ifra south asia pvt ltd, #54, 3rd floor,, siet admin building, kb dassan road,, chennai, chennai district, tamil nadu, india
Prabhu natrajan on may 16, 2019 mark as resolved

Hi

I booked a ticket to chennai to colombo in yatra for 11169/-. Even though transactio0n was...