Yatra Online / YatraTrip.in Complaints & Reviews

Dear sir,
I had booked for a vacation with yatra.com (Kolkata division). During negotiation they agreed to my demands and book the hotel. After payment of advance amount they are demanding more money for each service.
My booking reference number is yh3970983. During conversation yatra.com team members were using abusing language. Kindly suggest what to do now....

Team yatra,,
I wish to register my strongest disappointment upon the way your representatives deal with the clients. My object is related to a recent holiday package inquiry done by me for a trip to dubai. I had inquired about the package from two of your representatives who offered me different rates for the same package. Name of one representative is rashmi thakur and the other executive was a gentleman whose name i dont remember...

Booked hotel through yatra app. Check
In date is 9th and 10th march. Being busy with some others issues i had to cancel my booking
Booking was fully refundable. Amount was 1169.
Booking refrence no is:[protected]
Mobile no:[protected]
Email:[protected]@gmail.com
I want to know when i will get the cash back
Kindly please refund money as soon as possible...

I booked an hotel for check in 8th march 2018 and check out is 9th march.
When i called to the hotel, they denies the booking. They are telling that now they dont take booking from yatra.
At this situation on 24 feb 2018 i finally cancelled my booking
Booking refrence no:[protected]
Email:[protected]@gmail.com
Guest name:krishna chandra
When will i get my rs 1131 back. Its so urgent
With...

Hi team,
I tried booking a ticket from Kolkata to New Delhi on 11th Feb, 2018 for the amount of 6075.The transaction failed at payment page.I did the payment through Paypal.After sometime I checked the paypal statement mentioning the transaction was success but I didnt receive the ticket.Then I booked another ticket and it was successful.I asked for the refund for failed transaction(booking id[protected] from Yatra on 13th Feb.On...

This is regarding my another complain posted to yatra few weeks back. As mentioned earlier as well, the team committed to provide an ecash against the trouble caused during the trip. They did send an email to confirm ecash, but i do not find it after i logged in my yatra account. I conveyed the same to the team on the very same day when i received email from their end, but i did not receive any update after that. Please let me know if any...

I have booked a bus ticket from bangalore to guntur from yatra android app and money is deducted from my bank account but i haven't received any message or mail from yatra side. I have got transaction id that i paid using tez app and ecash of 100 is also deducted from yatra app but i didn't receive any confirmation. I have tried speaking to customer care but i didn't receive the support i should get from them. I am attaching the screenshots...

I am planning a family trip to malaysia/thailand for which 70% of the payment already made. But the service is so bad, the fellows are not responding to my mails. The mobile no. S provided by them are switched off, the guy who transfers the call (Sabyasachi his name) refused to transfer the call just because he could not pronounce my name even after five attempts. And his audacity is that he says there is no issue if i complain. The wrong...

Espected Sir

Recently I have booked a Manali pacakage tour with www.yatra.com and I was completely cheated. What they promised and what they gave is completely different. They offered me 4* hotel but they gave cheap lodge and also very poor service, poor coordination, and completely against the customer interest and worst customer care.

Pls advice how to lodge a complaint against www.yatra.com

So...

As per my last discussion over the call, yatra committed that they will be providing us with ecash for 5000 against the inconvenience caused during our travel. I don't see any updates on that.

Moreover, the photographers who came for photo shoot on the venue have not send the photos yet. So why it was shown as complimentary. Its already been 20 days since we came back.

Why do they give false commitment?...

Dear Sir / Madam

Felt cheated for sure. When I needed it for my booking two days ago it was not there.

What’s the point of offering a glass of water when I have already quenched my thirst. It was deprived when I was thirsty ….will always remember this incident.

Found your policy deceptive and manipulative. It better to pay more and feel better, isn’t it

Hope you spare others...

Sir /madam

I bovas, tried to book train ticket through yatra.com website but it didn't work. The booking confirmation didn't done. But payments is done, but ticket not yet confirmed. And in their website there is no proper way to register a complaint. The portal which is there for that will not work. So please try to help me to refund my amount. I am attaching the reference number along with this.
Reference number :[protected]br...

I booked hotel on yatra.com and was given confirmation and paid payment also. Booking confirmation no is[protected].

Hotel laffaire, karol bagh. Check in 8th feb and check out 10th feb. On reaching hotel i was told from hotel that they did not confirm the room to yatra.com and denied any room to yatra.com
I called yatra support team 3 times from hotel and all the times i was told that i will given call back in 20mins...

We toured with yatra.com from 4th feb to 9th feb ref no, YH3857640.THey charged Rs.50.000.but didn.t provide the service as they promised .It was difficult to contact the agent after giving advan ce .not picking up phone or giving reply to our querries.That time only we decided not to go in their package but our Rs 9000. would not be refunded (agent name Rahul in gurugram office)so we paid rest of the money. They told us their services r...

Hi
I m manpreet from subathu, i booked a flight on 7 jan 2018 (New delhi to bagdogra) pnr number vvjnk3 through yatra schedule time 1:55pm on 12feb 2018 but flight take off on 10:25 with no information giving on my number though any communication
So please help coz i m very haraased with this n the members of airport n vistara agents or bpo agents behaviour very rude against me...

Booking reference number[protected]
I wanted to cancel my return ticket but in the yatra website they are not showing my last 6 months booking details and also not allowing us to cancel tickets.
Also, if i try to contact customer support for domestic and international flight they are not providing phone support as well.
These people are really making customer fool. Also, i had 1000 ecash that too they turned to zero...

Svr travels - bus is worst and is not worth the ticket pricing. I have booked three tickets from hyderabad to belgaum, date of travel: 8-2-2018. Passengers before our seats started drinking and we have informed driver about this. Driver said drinking is not allowed in the bus and kept quiet. We asked him to go and stop it. He says, he is the driver and he can't stop it. Bus no. Is ar01h5212 boarded at 7:20pm at miyapur, hyderabad...

Stop fooling customer by mentioning refundable on flight booking. If you have flight and some other charges why the hell you guys mentioned on website that refundable option for flight booking. Yatra reference number:[protected] I have cancelled and refunded amount 0. Whenever I call customer care they say etc etc charges will be deduct, my Question is if Refundable amount is 0 why the hell yatra mentioned REFUNDABLE. I don't want to hear...

I tried to book a room at sun-n-sand, shirdi, after all the process amount got deducted from my account but not got any confirmation from yatra. I got a text message from bank as shown below:
Dear customer, purchase of inr 4, 154.00 was spent using debit card of account xx3046 on 06-feb-18. Info: vin*yatra onlin
Now i am unable to contact yatra as i don't have any booking id.
Please kindly look into this matter....

On booking a ticket on a bus the transaction failed two time. But the amount is debited both times.
I want a complete refund of that amount
The instance is that. I planned a trip to calicut from attingal, first i choose redbus but after some thinking i decide to go with yatra.com. On downloading the app from play store i satrted to look bus for that time. I choosed kallada ac sleeper which starts from attingal at 10 pm and arrive...