Yatra Online / YatraTrip.in Complaints & Reviews

Hello yaatra,
I had booking from yaatra.com on january 02/2018 from indore to new delhi with indigo airlines. Due to technical problem with aircraft flight was cancelled on that day. My ticket was cancelled automatically. As i talked with airlines they said we have refund 2756 inr on 8 january to yaatra.com.
After communicate with yaatra.com they refund 145 inr to my credit card.
Now when airlines refund you 2756 rs...

I have mede booking to through yatra for holidays of 3 nights four days for 1st march to 4 march and initially wrongly guided and thereafter on contacting there response is very poor/unsatisfactory & irresponsive and trying to deal as partial payment is mad and if i cancel they will make education as per their rules.

Finally i have cancelled my plan of travel and informed the concerned and i should get the full refund as its...

Yatra deducted inr 3824 for a transaction which was not completed by yatra and refund was initiated with ref. Id[protected] for the refund amount rs. 3824 with bank id[protected]. Actual amount credited is rs. 3772.10. May i know for the amount is deducted, and if this is way to looting people or making money for yatra, let me tell you its going to be tough for you yatra. I will go to consumer court for this cheating....

I was making a booking for blr to mumbai where the fare showed me rs 1304, i went ahead and made the booking but post the payment got a call saying that the fare is updated. How can the fare be updated while making the payment?

Spoke to one of their executives who claims if i called on the same day (Which i actually did) they could have done something about the difference amount. After speaking to him for close to 30 minutes...

Yatra is biggest fraud company. I booked international flight ticket and i have such a bad experience with yatra company. Flight timing got changed 2 days ago and yatra didn’t care to inform. I asked for full refund because of misconnection but no response.

One yatra representative mentioned it’s refundable and another mentioned it’s not. Such a big mess in the company.

Every time i talk to them, they...

I had booked a service apartment through yatra.com and paid 100% advance money what they demanded from me and they confirmed my booking with reference number[protected]. But when i travelled to that destination and reached the service apartment, i was shocked to know that i don't have any booking in that service apartment... The owner of that property told me that he had informed yatra that there are no rooms available on the same day...

My name is pradeep kumar, [protected], [protected]@gmail.com

Yesterday i redeemed a voucher of rs 1000 from my account

After that my account was rs.2205 but how did it get lost, i dont know

I had a call 2-3 days ago he wanted a otp from me, i had refused them,

I got a trip pdf ticket confirmation today on mail (Number is yh3923856)

Please tell me, who has got...

I have booked a bus ticket in YATRA website [booking ref:[protected]] for total ticket fare of Rs1943. Total amount paid from my bank account was Rs1626 [[protected]discount)-181(E-wallet amount)]. But due to some reason i cancellated the ticket before 24hrs of journey. If cancellation done before 24hrs of travel, refund amount will be 85% of ticket amount (as per my YATRA ticket copy) which is coming around Rs1651 (85% of Rs 1943). Hence...

Dear sir, this is to inform you that i sanjeev kumar indian citizen had booked our combined confirmed return international air e-tickets by yatra on 22nd sept. 2017 vide yatra reference no. Yt24605179. Our onward journey was on 17th dec. 2017 from new delhi to san juan argentina and return journey was 4th jan. 2018 from san juan argentina to new delhi. We were three persons traveling under the same pnr nos. Cyfqkn and owyvix. My wife carina...

The website showed a fair of approx 18k while i was checking the prices. I initiated the booking process and paid 18k from my credit card. The payment was successful but the booking was not confirmed saying the fair has been revised and to confirm the booking please pay additional 19k. Completely unethical and unprofessional. They cannot change the fair after payment is processed. All this has to be accounted before initiating the payment...

This is the level of professionalism of this site yatra.com..
I booked a package to dubai 3 months ago.. Yesterday they told me hotel was not booked.. So they shifted to a lower standard hotel.. 12 hours prior till now no confirmation of the hotel is there.. My flight flies tomorrow morning.. We have paid them full payment 2 lakhs.. This is yatra.com.. Never ever use this company.. Not trustworthy...

I was enquiring about a package for Puri and was given a cost of 50500 for the same (without flight - 3 nights hotel and taxi).

I tried to book the same on my own online and with hotel travel agency, this was coming to 23500, when i tried to explain this to Yatra representative - Vishal, he replied really rudely and said why do you waste our time.

when I told him next time i will not call Yatra then his arrogant...

Hello team,

I have cancelled my destination flight, reference #[protected]. The flight has been cancelled on 3rd january, 2018 but i did not receive any refund for the same.

Whenever i am calling the customer care, they are asking to log on to their website.

Please help.

Best regards,
Sharmili sent
Ph no [protected]...

Dear team,

Iam constrained to bring to your notice that i have booked a domestic holiday trip with yatra and they confirmed me that i can check in to a hotel earliest by 5am on the morning of travel ie.20th jan 18. But now they are denying on the same. It's totally very cumbersome and inconvenient for someone travelling during night and had to stay till 7:30 am in the morning.
Please address the issue asap. My details...

Due to medical emergency had cancelled flight through airline because yatra straight up said cannot be cancelled. Airlines after verifying documentation have refunded money in form of check to yatra (Travel agency) since i had used yatra to book tickets. Now yatra is not refunding the same. Every single time i call yatra, representatives make different reasons. I am fed up with the service and never would recommend using them. I am almost...

Hi all,
My name is shripad shinde and it is regarding my trip to europe. It is a painful experience with yatra travel company that to with my wife. Yatra team did big mess with my europe travel booking.
They take all money 3, 64, 000/- in advance and after that no one care to helped me in my europe travel. Yatra customer service is pathetic. They don’t care about customer’s, once they receive all money.

Let...

I booked flight on 13 jan 2018 from hyderabad to delhi & vice versa using yatra, but upon payment of fare i got a message that my booking status is unconfirmed. When i immediately enquired with yatra's customer care representative, she started lying to me that it takes time for the system to capture details, whereas clearly i got the message that my flight status is unconfirmed. When i requested multiple times to refund my money, so that...

Hi team

This is regarding complain posted against yatra. Yatra team has not test provided any vouchers and again their agent is not responding. I am sorry that i have to use this medium to contact yatra team as the response is really slow from their end. Uptill know the vouchers and travel plan should have been shared, but there is no response.

I request you to please provide me the requested details asapbr...

This is regarding my worst experience with yatra.com for my my booking ref.[protected]. I booked a hotel on 9-dec-2017 in pondicherry for 24-27th dec, 2017 for rs. 14, 494 and got confirmation mail. But 4 days before start of journey (18-dec-2017), i received call from yatra, that hotel has denied to confirm and you will have to cancel the said booking.
After some discussion, cce assured me for a call back from the feedback deptt...

This is with reference to booking id no yh3749170 and yh3777877. I have made two booking for srilanka which is already completed on 21st december 2017. At the time of booking it was confirmed by rashidji and diwakarji that if the payment is made through sbi card then we will receive cash back of rs 3000 on each booking but i haven’t received it yet.
Yatra is very reputed company but it is very disappointing that despite of calling...