Yatra Online / YatraTrip.in Complaints & Reviews

I have booked trip to bali from 4 may to 9 may 2018. Sales team person manish has booked it wrongly from 4 april to 9 april. Also i have the mail confirmation of the package from 4 may to 9 may 2018.
On the top of it, when i am trying to contact yatra team, associates like sonu kumar, pawan, divya chauhan are saying that the server is down & it is happening since last 3 days. How the server is down since last 3 days? Is that a joke...

I booked for himachal package from yatra dated 08.03.2018 to 15.03.2018 they alloted a driver from their tie-up cab agency (Harsh rawat).in our policy they told it will be an ac car for which we had paid package of rs.43, 500/- but the driver was not ready to switch-on the ac at all & was arguing with us in the entire trip.in every destinations he suppose to take commissions on our rides which was excluding of our package cost. We also confirmed...

I booked hotel on 14th march on yatra.com then my plan is change so i cancelled booking, after cancellation process i received mail, in that mail they said "kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund the amount in your account." now it's 22nd march, 8 days from cancellation of booking i didn't receive refund. Yatra is worst hotels booking website....

I booked a hotel room and the property owner says it is invalid.
We book online and this is the thing you do to a costumer by providing false booking. What ever it is we need this to be resolved and conform it as you promised. Hope you will keep it up.

Reference number : [protected]

Hotel conformation no : yat[protected]

Doma palace, gangtok, 91-[protected]...

Hello
This is Yomesh Patel

I cancelled my 2 bookings for Haytt Amritsar on the 17 th of January and got an sms confirmation from yatra also
Till date it’s above one month I have not received my refund amount
I am copying and pasting both the sms I got from yatra & it has both the reference no also

I have called mANY TIMEs regarding the same but every time they say that they have...

I am a regular customer of yatra.com.in past had gone to dubai and singapur.
Both trips were nicely planned. This time i booked my trip to europe and had a very bad experience.

Id yh 4034260... I had paid advance but after couple of days got information that as tickets are not available trip could not be materialised. I was informed that i will get refund but even after 15 days i had not received refund inspite of so...

I have paid inr 70k for europe trip in month of jan 2018, i have cancell my trip due to family issue (Family member needs to be operated due to medical conditions and same documents is shared to the yatra) and yatra online is not refunding me money. I have initiated cancellation request before 45 days of travel and as per the document and cancellation policy i should get only 30k deducted from my advance amount and i should get 40k refund.br...

Hi
I want to give a very poor feed back to the yarta online. This is for the 2nd time they canceled the booking for the hotel and every time they cannot reach me over phone and they regret by sending an email. My first reference was ref number no.[protected] which was canceled on 13/03/2018 and the 2nd ref no is :[protected] which was canceled 18th march, 2018. And the worst part was there is no cancellation policy as well.br...

Booking reference: yh3884228

Booked honeymoon starting from 10th march.

Worst thing is start was hell... Goair flight of 4.05 am was cancelled and no information was provided from yatra.
Along with other two couple, all we six persons were forced to wait from 2.00am to next flight, which we afterwards get info from airport authorities and not from yatra, till 6.00 am.
Expense of 6 persons for snacks...

#yatra.com... Very unahppy#falsepromise#patheticcustomerservice

I am constantly in touch with yatra.com for my going issue. My booking ref no : yh3985537. Below is my package details, wherein i was suggested by the executive (Mr. Amit kumar) the flower bed decoration to be removed as i was unhappy with the flower type used for decoration (Marigold). However, without any intimation the below highlighted inclusions were remove...

Hi sir/madam,

I have never seen such a worst customer service provide to customer. I have called 4-5 times first they make you wait saying sir we will be back in 2min with information but they take more then 10 min or disconnect your call and when you can next time again process start from beginning and now when i opted out for chat service because i m fed up with call, here also in middle of chat the person goes offline....

Payment for package done well in advance, but when the holiday started nothing was booked or paid to the hotels or service providers. Customer suffered with full family in a location without proper bookings, guidance and arrangements that too for a package which was confirmed and payment done fully well in advance more than 3 months.
Travel walk is an agent from yatra supposed to manage the holiday has done nothing from their end and...

Hello,
I m very much dissatisfied
From your service
I regret why i took package from yatra
It was my worst trip ever
It was an embarrasing moment for me
Last time also i faced a problm during
My dubai trip
Bt this time it was not acceptable
I faced many issues during my trip
Very much dissatisfied from your service
Ill make sure your company doesnt get...

I have booked ticket on 07.03.2018 at 20:51 hrs. From mumbai to chennai in spice jet and the booked date was 05.04.2018 at 23:35 hrs. The amount of rs.1810.0 transferred from my sbi bank account through netbanking to yatra.com. But the yatra.com message notification found that the booking is failed and no ticket send my mail i'd. I wish to know what was happened. Where my money rs.1810.0 gone.

Kindly convey your status of...

We had a terrible experience with accommodation at gangtok - at hotel alaya. We had specifically requested a room with 3 cots, but were given a small room and no extra cot the first night. After contacting the hotel and our travel agent, we were given a tiny couch the second night. Also the hotel was of poor quality - single light, defective flush....

Sir
I have booked on line a room hotel rama palace at dist hardoi up
On dated[protected].
But no booking massage received me. And deducted rs 706 from my hdfc bank account through net banking. Received massage from a/c
Request you refund the amount as soon as possible
I am waiting your response
Thanks
Mohd. Qayum
[protected]
[protected]@gmail.com...

I did my booking from manglore to mumbai on 5th april 2018. However, when i received my ticket after booking the date mentioned was 16th march

Booking reference number[protected]
Airline pnr byrfut

Soon after booking i had called customer care of yatra.com to resolve the issue where i was asked to either reschedule or cancel my ticket whose fare is equivalent to ticket fare.

Please...

Dear sir/madam

Subject :- harassed by yatra online pvt ltd

Booking ids provided by yatra :- ya9522643, yh3943676

I booked a tour to australia & newzealand on 11 jan 2018 for my brother & bhabi through yatra online pvt ltd.

Sucheta chugh & manish anand are the yatra employees those who provided us the tour.

1. First of all my departure date was on[protected] but they...

I am dis satisfied with yatra online services. Thier online flight ticket purchase is very confusion and they making money
From innocent customers. I made 5 tickets domestic purchase. When i verified thru their online a quote was shown and i done
Purchase and at final
Ticket confirmation page they hold tickets mentioned i need extra pay 2000 rs in order complete purchase other wise saying they
Store ticket...

My daughter won yatra gift coupon for Rs.15000/ in her school progtamme conducted by yatra.com-. I am contacting yatra office Mylapore, Chennai for using the coupon for holiday trip. But no body helping me. Mylapore yatra office given help line no. But no use. I am not able to redeem the gift voucher. Yatra.com simply cheated. I request you to take appropriate action for cheating people, that to children by conducting programmes in their...