Yatra Online / YatraTrip.in Complaints & Reviews

Booking reference no. =yh3782816
Correct our names as sahil, alka instead of sahil sharma, alka sharma in flight tickets. Otherwise cancel our bookings and refund the whole amount we have paid to you. It's your responsibility to confirm our data before booking flight tickets. We have called the agent sana khan so many times to correct this error, till now we have not received the tickets with correct names. Make sure you correct this...

I have booked the package with yatra.com to andaman. After giving the quotation, i paid the initial money to book the flights. As soon as they received the money they have firstly they change my flight which is direct flight to connecting flight that increase my travel time to 4 hours. Also, the person who is talking to many times before the payment and stop taking my calls and not responding to the emails. Luckily, i haven't given the full...

I am nikhileswarreddy, i have booked 2 rooms in yatra.com. I have mail with confirmation "booking reference number[protected]. Kindly note, your booking is now confirmed. You are not required to contact yatra to confirm further". So by believing on yatra hotel bookings i have booked my train tickets, after 5 days of my booking i have received a call from customer care, hotel rooms are unavailable so please accept cancellation of your...

Dear consumer complaint,

I book tickets with yatra.com on the regular basis and my email is [protected]@gmail.com. It's like i book about 20 tickets and hotels a year or more.

I have just booked a ticket for my brother in law - rahul kumar for some emergency in my family. However, since i was in hurry i booked using yatra app on mobile. After booking ticket i found instead of rahul kumar i wrote rahil kumar...

I have booked a train ticket... Mayiladurai to madurai 2 seats fare amounts are 406.. Travel date : 14/11/2017. Booking date : 13/11/2017. Yatra send to me a message that's... Refund for yatra refference number is[protected] has been processed. Your bank transaction id for the refund of 406 is[protected]. Kindly note that the private sector banks may take 2-3 working days and public sector banks may take upto 7 working days to refund...

Transaction got failed from yatra mobile app while booking bus ticket and amount got transferred from upi app. The yatra app crashed after i authorised payment from upi app. Neither the booking was confirmed nor the money was refunded. Many time contacted to yatra only got message that "our concern team is working on this" and share details of transaction that i did three times already but no response.
Details are
Date of transaction:...

Booking reference number[protected].. The refund process as said by yatra.com was initiated on 7th november and they said that the refund should be in my account on or before 14th november. But the amount of rs 35, 816 is still not refunded in my account.. The flight was from port blair to kolkata.. Please help me out regarding this matter i want the money desperately.....

I have made an international flight booking through yatra agent harsharan singh on 4th nov. From bangalore to toronto. At the time of payment, the agent offered two options : get straight discount of 2800 or get ecash worth 7500 by applying a special promotion code. I opted for ecash and he confirmed having applied the same and will reflect in my profile in 24 hours.

Even after 2 weeks, it is not showing up. I called customer...

I paid amout rs 2882 for my flight on[protected], yatra reference number is[protected] go air flight [protected]@21:55 on sun 03 dec 17 from mumbai to goa is pnr byyz2k... Just after booking i tried to cancel my ticked as i mistakely booked for 3rd dec rather than 10 dec... Now i need to cancel my ticket but there is 0 refund... As airline cancellation charges alone are 2950 plus 400 as yatra cancellation charges.. Im trying to cancel my booking...

I have booked chennai to hyderabad flight on 02 nov 2017 and return on 06 nov 2017 in spicejet flight via yatra. The total fare was rs. 2988.
And according to spicejet policy for seat booking seperately rs.200 each up and down i have paid for seat booking. The total fare including seat was for rs. 3388. Since it is an official trip i was supposed to claim for refund for the total amount of rs. 3388.
But to my surprise the ticket...

I m bhupinder singh, i was book hotel revoli room on date 9-11-17 on yatra.com.
But when i was arrived, the rooms were not in reals as shown on web site. The hotel was very poor quality. Hotel staff's behave very rude. They didnt pic the phones. Rooms were not clean. When i compaint that on yatra costumer care they said we clear you issue in just half an hour. But they did call backl till date.
I m very dis-pointed. I have...

Booking reference numbers
[protected]
[protected]
Two bookings i made got a confirmation through email and while i was waiting for my eticket they sent me a mail that tkt is not confirmed send consent to get refund
Who needs refund when we really get good fare and want to travel to our home. All the excitement and happiness is taken away by yatra not once but twice now the fares are very high and i cannot...

I have booked flight from delhi to pune on www. Yatra.com online app travel dated 14.10.2017. Booking reference number is[protected]. While booking app did not ask my permission to have insurance. So insurance amount is charged to me. After booking immediately i called to yatra customer care and i asked them to cancel my insurance and refund me the amount. They agreed and told me that refund will be paid. However i have not received the...

I had booked a hotel room with yatra.com for december month
At the machan lonavala i had booked for rs.20153/- for 1 room
I. Booked 2 rooms then the site suddenly booked the hogher category room and now as this was non refundable fare, the website people arent answering
They say that this is your mistake and not ours so according to them they never have done any thing and all the fault is of the customers
Now...

This complaint is for our booking with booking id (Yatra reference number[protected]. This booking was done in september 2017 for joe & marietta guest house calangute goa from 23 jan 2018 to 27 jan 2018 and got the confirmation from yatra.com on our email, confirming our booking.
We were informed telephonically on 4th nov 2017 by the owner of the guest house that room is not available on that particular dates.
On calling...

Hi team,

I am really fed up of calling up your team, chasing them, getting false promises of

I am really suprised as well as disappointed for such pathetic customer service offered by yatra in this competitive world

I have been continuously calling and chasing the team and see no response

I feel you guys have a feeling that customers have no other option and are at your mercy...

Date of incident: 1-Oct-17
Client: Yatra.com
Client Number: [protected]
Tracking ID: YAT [protected]

I have made the reservation in one of the resort in pondicherry on 1st Oct 17 through Yatra.com. The reservation was confirmed by Yatra.com. But due to some technical problem in yatra.com, they have rejected the booking that I made through online portral through yatra.com.

Due to this they...

I have booked a ticket from hyd to latur on 3/11/17 which initially i. E before the booking showed that there were 9 tickets available but after the booking i had a pqwl status so i waited till the date of journey in hopes of getting confirmation of the ticket but cancelled it on the date of journey i. E 7/11/17 before chart preparation - pnr:[protected] and got a confirmation message from irctc stating that my ticket was cancelled but didn't...

My booking reference number[protected]. While booking my refundable tickets on 3 segments beginning 5th november 2017, your site showed a cancellation charge of rs. 300, 400 and 300 respectively, and if done 6 hrs before, it mentioned a partial refund. I have today cancelled all 3 segments and find that i have lost the entire amount plus plus. I want an urgent explanation. I will never ever use the services of yatra.com. Many thanks...

Your bus booking for[protected] from nellore to bangalore is successful. Your bus pnr is ts[protected]erkx and operator pnr is 477719. Yatra booking ref is [protected]. Your booked seat/seats are l8. Please contact the bus operator @ 520002, [protected], [protected] at least a day before to confirm the boarding point and timing. Thank you for choosing yatra services....