Yatra Online / YatraTrip.in Complaints & Reviews

Hi there i tried calling yatra but didn't got any answers i book twice the tickets to bagdogra to kolkata for two persons up and down first transaction i did 8000/ is not credited back to be then i did another transaction on same day at night 11:30 near by again 8750/ inr i got debited without getting my tickets very upsetting thing all together 16750/ is pending when will i get my money please revert me back [protected]@gmail.com
Or...

Sir on the date 15/10/17 i had booked train tickets to tirupati but the tickets had not had been booked and they sent the msg to email to my account that amount would be refunded within workindays but it had been already 12to14days had been over when it would refund my ampunt back to my account sir
Yatra reference number
[protected]
Bank transaction id
[protected]
Plz refund my ammount soon...

I requested to update my mobile no, as my mobile no has changed, but yatra.com picked up my 5years old mobile no without asking me or taking my confirmation, now all my flight notification will not reach me, i m not able to get any help from yatra.com, as it's customer care no on website are not working and the support email id's are not responding to my complaint or request.. It is an extremely poor and yak experience from yatra.com,...

We had a flight from kolkata to jaipur on 19 october 2017. Flight number g8 701. Pnr number is a5lv3j. I booked 5kgs extra for each my mother and me. We have paid rs 9534. Out of which 2900 was paid for extra baggage. Goair said there was no payment for extra baggage showing in their system and charged us again. We have paid twice for the same service. I want refund of the extra amount paid by me. I can send you the details. Kindly do the...

I have booked train ticket online thru yatra.com.
Yatra reference number:[protected]
Pnr no.: [protected]
Transaction id: [protected]
And cancelled the ticket online and it was confirmed that the ticket are cancelled. Till date i have not received the refund of amount rs, 625/-. I was asked to call help line no.[protected] which is not working. Hence kindly help in getting the refund.
Regards br...

I tried to book package on yatra application. While booking it was not allowing me to book and always get an pop up window asking my contact details to be submitted. After few days get a reply from advisor from yarta who quoted a price much higher and behaved very rudely on call. Asking for floor supervisor.. The floor supervisor was oversmart and quoted more amount then advisor on same call.. Further tried to escalte this an had not got...

My mom has her return ticket on oct 31st 2017 from us. When i enquired yatra to reschedule to november mid they are quoting 28000. When i look the cost difference for the flight online it is 2000 only. Yatra is giving some excuse to say they can see the cost as per the date booked and it is high. Regret booking through yatra. Felt it is better to book directly through airlines....

Fraud company... (Tagging the penalty charges as airline cancelling charges)

I had worst experience...
Booked ticket from bom to ixe on 20/10/2017 at around 2 pm for rs. 20664 and unfortunately cancelled the plan to travel. Hence proceeded for cancelling the ticket. When i checked the refund money is just rs. 3333.
Then called up the customer support ([protected]) and explained my quires. Then my call was transferred...

We are travel twice in every year this time we tried yatra.com and booked package for kerala for6n7d tour the executive comited for gv me best service and hotel and thn for best executive told me 2500 more for better service... I gv 2500 more now my package cost become 52500/-
Now story begins this package booked for my mom dad very first day thy found 1* category hotel as they committed 3*
Thn the driver thay assigned was worst...

My flight is cancelled by indigo and no alternatives flight given to me by indigo, in this situation i booked another flight and first one is cancelled by indigo agent at airport. I talk to customer care for refund he told me full amount is refunded, but from yatra.com i received a mail for refund of amount only 4437. You please describe me why the charges has been deducted in case where flight is cancelled. And till today i have not received...

Fraud company "yatra.com"

Its a very bad experience with yatra.com,
I have 3 booking in sleeper bus in new shatabdi travels via yatra.com

After giving lots of the call to operator of the bus, i've reached at bus point.
And the owner of bus mr mp singh, simply denied to giving my reserved seat.
Mr mp singh is saying he is not bounded to give the seat, and also saying "jo ukhadna hai ukhad...

Booking a flight through yatra.com, payment was made on the booking however we did not receive booking reference/pnr number. Yatra executives are saying they are not liable and issue rests with airline. They are refusing to pay the amount paid and said if we need to rebook the flight then we need to pay difference of the fare. As a complaint, i want to register yatra.com for fraudulent behavior/cheating and lack of responsibility. I booked...

I try to book a ticket on 19.09.2017 and it is not successfully completed and amount credited to e. Cash and after that also i tried 2 times for various dates but that transaction also get cancelled and the same day i request them to refund my amount to my credit card but i drop mails to your department 5 time even after that mails i didn't received my money till date 13.10.2017

My mail i'd is [protected]@gmail.com...

I booked international trip for which i got 5000rs worth ecash. I booked one internal hotel and tried to use those ecash. Yatra system was not allowing me that. I tried to contact them over phone but no response. Sent email, but no response.

Now my last day when ecash gets expire is 12th oct. I am in loss.

This is the worst company... I never recommend yatra to anyone. Please help me to resolve my issue...

I booked my flight ticket from venice to delhi by aeroflot today 12 october 2017. Booking reference number-[protected]. The price it was showing on screen was 29, 595 inr after ecash redemption it was 29, 301 inr.
I paid the amount and then it showed that my ticket is not confirmed. I wrote several emails and messages and also complained through the online chat. They told me while you were paying the fare increased but i checked after...

I have booked a train ticket on 08th oct but i didn't get a pnr number and so i want to cancel it now. This is the first time i booked a ticket from this site and was very bad experience... Neither i got any pnr number instead amount was debited from my account and still not refunded... I now request to cancel my booking and refund my amount... My reference number is[protected].....

I am wife of an officer serving for indian army. I was booking a hotel with yatra.com and came to know about their "special discounts" for defense personnel. So i tried booking the hotel from my husband's account instead. To my shock - i came to know yatra is charging more as hotel tariff from an armed forces officer than a regular civilian indian citizen. And so i rather chose to book the hotel from my account instead.
I am sure...

Day 1 : delhi.
We had booked for north india package for 10 nites and 11 days. First time we all family travelling to north india.5 adult and 1 child which they charged 2.13 lac. After reaching delhi we got a first shock that the driver assigned by them wasn't told about our trip in detail. He was just asked to take us directly to agra. We told him to take to hotel and we will check in than we will go for agra. Second shock was the...

I, anita hasurkar, had booked tickets for 8 pax from singapore - bali return. It read refundable on the site, am attaching a copy of the tkts.
Now, i want to cancel the booking for 4 pax, and on the site, it said, no information available on cancellation charges. On call, i was told it is a non refundable ticket!!!
This is a clear case of fraud!
Most unethical and unprofessional!
I need to escalate this matter...

Firstly customer service is worst i have ever seen.
Always false commitments.
No customer value!

At the time when we initiated bookings, we were told that in case if we cancel the trip, we are eligible to get refund within a day.

Due to some reasons we had to cancel the trip, and now 2 months over but no refund processed.
Everyday we need to call yatra customer care which itself takes 4-5...