Yatra Online / YatraTrip.in Complaints & Reviews

This incident happened today i. E 13 sep 2017. I looking for a deal for flight and hotel booking from delhi to udaipur and choosed a hotel. I called a yatra person to know if there is a discount coupon. He forced to book a hotel. The booking was made for 3 adults and one child for a standard room in the hotel. After payment i just checked the hotel pics, the rooms were way to small to be accommodated by those many people. I called the hotel...

While booking my flight tickets from chennai to bombay on the 16th of september and returning on 18th september from bombay to chennai, my flight fares were not entirely displayed. I wasn't given all the flight options and due to time constraints i had to book my tickets. Later checking the site found that there were other flights giving me better prices which was 10, 000 lesser than what i had paid. My booking reference number:[protected]....

Hi

This is regarding my booking (Booking id[protected] with yatra. I had booked a flight for my mother from delhi to manchester. Since she was travelling first time out of the country (That too alone) i wanted her experience to be comfortable so i had booked an etihad flight (Paying more). However this did not happen. Once she reached the check in counter she was told that her flight was changed to jet airways. Firstly...

Transaction got failed from yatra mobile app while booking train ticket and amount got transferred from upi app but refund is still pending after 12 days. Many time contacted to yatra only got message that "our concern team is working on this"

Details - 1547.00 is debited from *6196 on[protected]:44:54 for upi/[protected]/[protected]@eazypay

Mobile no - [protected]
Email - [protected]@gmail.com...

Hi,

I booked tickets for a round trip from bangalore to hyderabad today. The trip is a clear 2 months away (In the 1st week of nov). But post booking i realised that i have booked for a flight in the evening instead of the morning and wanted to cancel-rebook/reschedule the flight. More so because, all along while i was booking the ticket, i kept getting an icon in bold green stating that the ticket was 'refundable'. But to...

This is to inform you all that i board a ac sleeper bus from goa to bangalore on 27th aug 2017 (Booking reference number[protected]. Some agent present in the bus to fill the vacant seat behaved unruly and abusive and starred my wife in a inappropriate matter when we were late by just 10 min. The same agent took 2000rs from my another friend to catch the bus who missed bus just when he was 15min late. Please take action against the...

We had provided Pozhiyoram Beach Resort in alleppey for reference no YA:5023764 on 18 Aug 2017, the resort was too much lonely and out of area where no guest appart from us on rhat day, which was unsafe. We are two couples (two ladies and a baby girl) The room shown to us had the toilet out of the room having open sky, after paying should we opt this? and which was not told by yatra executive. The alternate room shown to us was too much dirty...

We two senior citizens booked bangaluru to mumbai and back tickets thru yatra.com online. Now they are refusing to book wheel chairs for us which is done by all other similar portals. Secondly they did not disclose about their high convenience charges of rs.400 per person while quoting the total price of the tickets but suddenly collected the same during the payment very smartly. Not clarifying the statutory provisions and backing for the...

Today i booked bus ticket from tirunelveli to trichy at renugambal travels at 8.30pm in tirunelveli old bustand through your site but the bus driver told me your names are not there in the passenger chart my self krishnaraj and my colleague rajesh, i am totally disappointed, as a energy auditor i will take this issue as a simple thing, mentally i got stressed now. So pl refund my ticket charge as soon as possible...

On 28th aug'17 at 9:20 p. M, i was trying to book a air ticket from srinagar to kolkata through yatra.com for mob. No.[protected] and mail id - [protected]@gmail.com, but after successfully payment transaction (Reference no.[protected] of 5268.00 rupees, unfortunately ticket was not generated there. And now, after 6 days from that issue still that amount has not been refunded to my account even do not gate any positive response from...

Hello, it's been a week passed and my queries went unheard. Yatra reference no.[protected] and the said refund was to be made within a week (Booked on 22nd aug.2017), and i find it being sceptical now, though nothing like the third party should get involved here yet i have been complying with their policies so far and yet again nothing gets resolved....

Dear sir,

I was travelling on the morning star travels a/c sleeper (2+1) bus[ py05a-1199 pnr : ts[protected]legg operator pnr : 4625707 booking reference :[protected]] on 11 august 2017 from bangalore to hyderabad to attend my college convocation. The expected arrival time for the bus at hyderabad was 12 august at around 6:30 am.
When i woke up in the morning of 12 aug i noticed that my gps still showed me in karnataka....

Hello,

I did a hotel booking in darjeeling. The details are:
Yatra reference no:[protected]
Amount paid: rs.10, 712
Name: anuj chandra
Phone no.[protected]
Hotel name: hotel fairmont (29th sep17' - 03rd oct17').

After booking the hotel, i cross checked with the hotelier if they received the booking or not and i was told that riots and arson attacks have been going on there...

I am trying to cancel a yatra booking and before 20 days of my flight and i am getting zero refund!! My yatra booking reference number[protected].

Now why should i cancel this ticket? I find no reason to cancel as the cancellation charges is higher than my ticket fare.

This is joke, isn't it?

If yatra can give me some refund, this ticket can be useful for the people who actually needs it....

I recently booked flight from bombay to cincinnati from yatra application with booking reference id:[protected].
The flight from bombay is till newark and i need to catch another flight from newark to lga (New-york). I was expecting that i no need to manage transportation from newark to lga as i have booked single journey from bombay to cincinnati. But the yatra people said you have to manage it yourself.
Why should i pay...

Dear ms. poopathi,
We would like to confirm that the refund due for an amount of rs. 595.00 against yatra reference number [protected]
Was processed on 3, august, 2017 to your account.
Kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days
To refund the amount in your account. br...

We booked trip from u to srilanka.. Booking reference number is yh3545025. It was between 18 th of august to 23 rd.. On 4 the day of our trip we found our one of suitcase missing in travel from our vehicle.. We asked the driver... After reaching home... We complained... But no response...
Valuables & new clothes r in that suitcase... Please take action & reply..
It's already one week over..
The driver name is hemanta.....

Booked ticket for sep-2-2017 for 4 paxs unfortunately my travel plan was postponed. When i tried reaching yatra for rescheduling my tickets they simply added all the unnecessary fees & doubled the amount for rescheduling. So i finally decided to cancel my tickets for which yatra is ready to pay rs.0/- (Zero) against my cancellation. When i asked is this is fair they simply answer saying that those were airline charges. However i reached airlines...

We have booked flight from mumbai - chennai for mr. Dhanush kuttuva on 27th july 2017 in fl-93698, bookg reference no:[protected]. Pnr: #ig144k &. We immediately cancelled the booking due to change in travel plan. But till now we have not refund in our account. Tried yatra customer calls they are confirming that it has been deposited but unable to send the reference number.
We donot know whom to contact...

I along with my wife and kids was visiting my extended family in india and wanted to go for a week long vacation to goa and near by pilgrimage centers (Gokarna, murudeshwar, sringeri, udupi). We made the assumption that this would involve extensive planning and availing the help of a travel agent would be the most pragmatic option. A local travel agent acted as a liaison to yatra.com and helped us craft a package. Little did we know that...