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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 710

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M
mudaraddisantosh
from Bhopal, Madhya Pradesh
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recharge amount taken but recharge not done

Address:Dharwad, Karnataka, 581209

I have recharged my airtel mobile number on 26th june 2018. The amount have been deducted from my account on behalf of airtelbharti but the recharge was not done. When incuired from the customer service they clearly ignore the call and start giving the excuses. They are not even registering my complaint. My mobile number is :- [protected].
Recharge amount is : 558/-
Till date their is no information about the status of the recharge.br...
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P
pratyush mayank
from Chennai, Tamil Nadu
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scam from airtel for handset protection plan

Address:560077

Hi,

I have taken handset accident protection claim service from airtel. I pay premium every month more than a year. And on 4th august my handset was in my upper pocket i bend down to pick up my remote and it slip from my pocket and got broken.

Now airtel guys are saying we cannot address your claim because your handset is broken because of not proper care. I am just wondring if these guys are not considering...
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D
Deepali Patial
from Bengaluru, Karnataka
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outgoing and incoming of sms service is not working

I recently got a 4g sim replacement for my mobile number [protected] and since then i am unable to send or receive sms. I tried calling their customer care however it seemed there is nobody to attend my call as i was made to listen to recorded advertisements for 5 minutes after which i hung up. Now that i can't receive any messages i am unable to complete any online transactions that require otp through sms as this is my primary number....
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M
Mayur Elbhar
from Pune, Maharashtra
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automatic money deduction for icon service.

Address:Pune, Maharashtra

Airtel is deducting rupees 35 whenever i recharge my prepaid. I have no idea what icon service is and they have been deducting my balance for it for last three months.

I have tried contacting customer support however a
It is a pathetic support line as usual. You spend hours and end up with no help. All i could hear is press 1 press 2 press 3.

I have found a best way to get rid of all this is nothing but...
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N
Naveen_strange1234
from Bengaluru, Karnataka
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recharge twice for the same plan rs.199 from 2 websites.

Address:560048
Website:Recharge issue with Airtel

I have airtel prepaid mobile number [protected] for which i was given special offer of rs. 199 (1gb 4g data and unlimited calls). On 9th august i tried to recharge the same from tapzo and payment option i selected as debit card but i got error message saying something like - transaction failed due to server connectivity issue. As i needed data urgently that time, i tried to recharge the same from paytm option. Now that time the recharge was...
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S
ShK4
from Delhi, Delhi
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a$-tfarot money deduction from prepaid account.

Money is getting deducted from my airtel prepaid account at night time while i am sleeping due to the above stated spam messages. I want it to be stopped. This has been going on since last two nights. And i'm pretty sure i have not started any service or done anything else to get money from my mobile account to reduce. Kindly look into this matter and resolve it....
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S
som7975
from Guwahati, Assam
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wrongly debit

Address:Howrah, West Bengal, 711202
Website:[email protected]

Dear sir

I have a airtel number ([protected]) since 2010 & i have a faith with airtel but i really disappointed to carry on with airtel, because on 6th august i recharge rs 399 through my axis bank debit card but airtel wrongly debit twice.

Rs 399 extra deduct from my account. Account.

Please refund at early at possible to continuing a good relation....
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J
Jain.nishant
from Ludhiana, Punjab
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network and service related issue

Address:Mohali, Punjab, 140603

From last many months I had given multiple complaints about network issue but nothing happen.
Now from two days new mess was started by Airtel I.e. push message for charged service which got pop up every 5 min. Want to Request and intimate Airtel that if any charges were made I will go for legal case against them....
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V
Vikasgarg0385
from Noida, Uttar Pradesh
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unfair charges on my bill

Address:New Delhi, Delhi, 110085

This is related to my airtel number [protected]. I have been charged unfairly by airtel for 400/- rs for a service which i have not subscribed for.

Despite of having multiple calls to customer care and nails sent to [protected]@in. Airtel.com, the problem has not yet resolved.

- have been charged 399/- for airtel secure service for which i made continuous calls on each days to customer care and was assured that no charges...
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A
Abhishek Dashora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel secure one assist device security insurance

Address:560102
Website:airtel.in

I am airtel user and have been using airtel gsm prepaid, postpaid, broadband as well as dth. I subscribed to airtel secure service after seeing much hyped advertisements on tv. The mere fact that my phone is already under warranty, i had an extra out cover and tampered glass on my phone, and i still decided to invest in it's insurance clearly shows how much i am concerned about my phone and take care of it.
On 01/aug/2018 i was going...
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C
consumar
from Puducherry, Puducherry
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prepaid recharge of airtel pack

I have recharged to rs.558/- pack for 82 days on 22 july and the credit of same should happen on 6th august 18, but it was not happened and i could not use the internet facility since the previous pack was expired on 5th august. Even i try to recharge with another pack it was not possible. Response from airtel is very slow and they won't even bother about customers. I wasted money on consuming internet directly without a package. I emailed...
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N
npsb Singh
from Dirba, Punjab
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sim not showing network

Address:Sangrur, Punjab, 148026

I am using my airtel sim. But from two days it does not showing network. Or not incoming calls. It may deactivated. But why i dont know. Because i am using my airtel number. I never off it. My airtel number [protected] beant singh & avtar singh. I want my sim activated soon. If company will not activate it i will complaint about it to consumer court...
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M
Maureen Prince Lazarus
from Bengaluru, Karnataka
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regarding online broadband connection

Address:560046

Hi,
This is regarding the broadband connection . I applied for a broadband connection online and one of your staff (Mr. Bijo, no: [protected]) sent a link asking to pay for it and I did it a month ago. And there is no response after I sent the payment details. Please look into it, down below I will provide the details of the payment and the messages.
Thank you....
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N
Neepco
from Aizawl, Mizoram
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disconnection of 3g network for the last 9 days

Dear airtel team
It is to inform that the airtel tower system situated at khuppi, west kameng district of arunachal pradesh is failed to provide 3g network sevice for the last 9 days and before that also, although mobile network shows 3g, network speed was not up to the mark. Hence, it is requested to kindly restore the service at the earliest.

Khuppi people
West kameng district
Arunachal pradesh
Date:...
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R
rajeevsharda
from Chandigarh, Chandigarh
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bonus data

Address:Jalandhar, Punjab, 144003

It was promised 2 months back that extra bonus data shall be given. But till date it's not implemented despite our numerous complaints.
If today it's not done, we shall be forced to close our account with airtel.

We are getting only 40 gb and despite your promises it's heavy loss to our business. So we are left with no option rather to close our 10 years more connection in a sad way....
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M
Mahipal Kambhampati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signal issues 9700728278

Address:Hyderabad, Andhra Pradesh, 500004

Hi airtel team,
This is mahipal kambhampati and bearing airtel connection since 28-mar-2013. On monthly basis i am facing recharge issues in prepaid which was escalated to airtel several times. During that time i had a discussion with your airtel executive team they have said about convert to postpaid and they are ready to provide rs 499 plan. But from the day one i am facing signal issues and call drops in the network and i am unable...
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S
shankar guggari
from Bengaluru, Karnataka
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mobile number portability request rejected

Address:560068
Website:WWW.Airtel.com

I have requested for moblile number porting due to poor signal strength in my area. I have completed more than 90 days on the aietel network.
And my mobile no activeted with airtel on 27-dec 2017.
Airtel rejected my mnp request by saying not completed 90 days on their network. So please help us to resolve this
The other deatils like customer care response mail and sms received by them are attached.

Please...
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Address:Lucknow, Uttar Pradesh, 226006

While working a glass of water accidentally spilled over my phone and other documents. The phone kept working but somehow after few days the screen started shaking/rolling. I was told by service centre that this is due to slight ingress of moisture and the screen needs replacement. Inspite of speaking and providing all documents i was told that this accidental spillage of water is not covered. Whereas in the supporting video on my airtel...
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A
asit jha
from Mumbai, Maharashtra
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service request no 3406317

Address:New Delhi, Delhi, 110045

Can any one from airtel secure understand me what is "accidental damage".
My phone drops from the hand and screen got damaged. Isn't it "accidental damage"?

Why the dropping of phone is not covered under "accidental damage".

Pls don't make fool to your customer by false promise & advertisement.

No one drop phone intentionally its an accident only....
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R
Ram Palanati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit adjustment of rs. 500

Address:Hyderabad, Andhra Pradesh, 500047
Website:[email protected]

Hi officer,

Yet again airtel has cheated us with wrong promise - for credit adjustment of rs-500/.

Today i have received call from cc team from airtel.

Regarding credit adjustment - he has told that credit adjustment can not been done.

Being an no.1 telecom company in india, cheating customers with wrong promises

I have written proof for your promise & recording...
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