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Central Bank Of India
Central Bank Of India
Customer satisfaction rating: 16%
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1503
COMPLAINTS
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Central Bank Of India Customer Care

Central Bank Of India

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Address
Chander Mukhi, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
477
down
229

Phone:
Phone:
up
350
down
170

Additional info
Zonal Offices

Agra
Block No. 37/2/4, Sanjay Place, Agra – 282 002
Tel:
+91 56 2285 0154
+91 56 2285 3424
Fax:
+91 56 2285 3698
+91 56 2285 1341

Ahmedabad
Central Bank Building, P.O. No. 205, Lal Darwaja, Ahmedabad – 380 001
Tel: +91 79 2550 3586
Fax: +91 79 2550 5995

Bhopal
9, Arera Hills, Jail Road, Bhopal – 462 011
Tel:
+91 75 5267 4037
+91 75 5267 4036
+91 75 5267 4035
+91 75 5267 4034
+91 75 5267 4033
Fax: +91 75 5255 2019

Chandigarh
P.B. No. 13, No. 58 - 59, Bank Square, Sector – 17B, Chandigarh – 160 017
Tel:
+91 17 2270 2994
+91 17 2270 2998
Fax: +91 17 2270 4047

Chennai
48/49, Monteith Road, Egmore, Chennai – 600 008
Tel:
+91 44 2855 4792
+91 44 2855 4692
+91 44 2855 4620
Fax: +91 44 2855 1260

Hyderabad
P. B. No. 522, 710-712, Mahapathram Road, Bank Street, Hyderabad – 500 195
Tel:
+91 40 2474 0361
+91 40 2474 0364
+91 40 2461 1402
+91 40 2461 1405
Fax: +91 40 2474 2841

Kolkata
Central Bank Building, 33, Netaji Subhash Road, Kolkata – 700 001
Tel:
+91 33 2230 1270
+91 33 2230 1275
+91 33 2230 7007
Fax: +91 33 2230 9864

Lucknow
P.B. No. 10, Akash Deep, 23, Vidhan Sabha Road, Lucknow – 226 001
Tel:
+91 52 2261 1301
+91 52 2261 1304
Fax: +91 52 2262 1213

Mumbai Metro Zonal Office
Standard Building, 1st Floor, D.N. Road, Mumbai – 400 023
Tel:
+91 22 2204 7229
+91 22 2204 7301
+91 22 2204 7304
Fax: +91 22 2204 4720

Nagpur
Oriental Building, 2nd Floor, Kamptee Road, Nagpur – 440 001
Tel:
+91 71 2252 0361
+91 71 2252 0363
Fax: +91 71 2252 0365

New Delhi
P.B. No. 7007, Link House, Press Area, 3 Bahadurshah Jafar Road, New Delhi – 110 002
Tel:
+91 11 2331 8964
+91 11 2331 9268
+91 11 2331 9269
Fax:
+91 11 2331 1332
+91 11 2331 1237

Patna
2nd Floor, Block B, Maurya Lok Complex, Dak Banglow Road, Patna – 800 001
Tel: +91 61 2222 6607
Fax: +91 61 2222 1898

Pune
P.B. No. 98, 317, M.G. Road, Pune – 411 001
Tel:
+91 20 2613 1611
+91 20 2613 1617
Fax: +91 20 2613 1618

Raipur
1st Floor, Block ‘C’, Bombay Market, G.E. Road, Raipur – 492 001
Tel:
+91 77 1222 6756
+91 77 1222 5171
Fax: +91 77 1223 4895

View More Information...

Customer satisfaction rating
16%
Complaints
1503
Pending
0
Resolved
244
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Central Bank Of India Complaints & Reviews

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[Resolved]

 arundevaab
Hi,

This is Arundevaa B from Chennai. I have pledged a jewellery in Central Bank of India, Kilpauk Branch, Chennai Last year and got we cleared the loan amount and got back our jewellery from the bank. 7 months after that we got a call from the bank stating that they have wrongly credited other party loan in our account and they have released the jewellery. We are not maintianing the Challan since we have got the jewellery back. The bank Manager is now saying that he will provide us any further loan (or) he will release the remaining jewellery which we pledged with the Central Bank of India till we pay back the sum 12,0000 which they have wrongly credited but till now they are not maintaining any proof of the money which we paid. What should we do now? Is this how Bank employees work? The mangaer has insulted us infront of other customers. Because of this i faced big problem and i borwed money from the outsider for high rate of interest. PLEASE HELP ME IN THIS ISSUE.


PLEDGING
Complaint marked as Resolved Aug 13, 2020
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    [Resolved]

     mohammad riyaz khan
    Dear sir,
    namaskar
    Meri (mp) jabalpur mein music shop hai jiske liye mujhe payment bhejne ke liye aapki branch jo Yash vhicals ke opp. mein hai jaana padta hai but wahan aapka staff mujhse cash lene se inkaar kar deta hai aur keh deta hai ki yahan se transferr nahin hoga net problem hai kisi other branch se transaction kar lo.
    lekin sir ye baat hamesha woh kehte hain, mujhe phir doosri branch mein jaana padta hai jo ki wahan se bahut durr hai. yeh branch meri shopp se paas hai.
    Dear sir plz. bataiye main kya karoon.
    your faithfully
    Complaint marked as Resolved Aug 13, 2020
    Sir,
    I have deposited Rs.200, 000 into my savings bank account being maintained by the Central Bank of India, Anna Nagar Branch, chennai.600040, A/c No:[protected]. I deposited the amount at their Vijayawada Branch on 5th Dec 2009. On 8th Dec, the amount got transferred, but LESS RS.300. I approached the Chennai office for an explanation and they simply told this is their counter part's mistake and I have to lodge a complaint at BZA branch. The circular No: 404 dtd 3rd Nov 2008 point number 4 says, it is free and no collection charges are chargeable for these type of deposits/transactions.
    Will the management return back the amount with interest to me now? and an explanation why the concerned officer made such a mistake which demoralizes the entire banking community due to his ignorance or negligence.
    I am willing to lodge a complaint with RBI and Banking Ombudsman shortly on this lapse.
    P.J.RaoRamesh
    [protected]
    [protected]
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      Central Bank Of India — Deny to give interest waiver on education loan [Resolved]

       Sourav Jain
      Respected Sir,

      I have taken a education loan from Central bank of india khuskibagh...
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      Central Bank Of India — About net banking [Resolved]

       Narendra Nath Pandey
      Sir,
      I have a saving account No.[protected] with central bank of India branch Shahdol (Br.No.CBINH 0280787) .I...
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      [Resolved]

       R Saravanan
      Sir,
      On 27 January 2010, I lodged a complaint regarding Public Urinating on road and making the place very bad for the past several years and emanates very bad smell after 3.00 pm, which locates at Pondy Bazaar, which is very near to Rohini Lodge and Central Bank of India. This place was used as a public lavatory by the working and people coming for wine shop, in and around pondy bazaar.

      For that, I thank the Hon'ble Chennai Mayor for visiting the place and took necessary action for the same. After his speedy action, i thought, the place will be kept clean. But, the rubbish were removed and now the place is very comfortable for the people to urinate in that place. In spite of our repeated shouting, the people asking me to construct a pay and use toilet, so that they can use the toilet and not on the road. So, my humble request is to you sir to PLEASE CONSTRUCT A PAY AND USE TOILET OR LAVATORY for the people working in and around Pondy Bazaar, so that the place can be kept neat and without any bad smell. For your reference, Previous photo and recent photos have been attached.

      And, for the past 3 weeks i was very affected by this place and got in bed due to fever, calf & cold etc. and still i am suffering from the same.

      Your necessary action in this matter will keep everyone's health good and can see a happy face.

      Thanks and regards
      R Saravanan


      Public Nuisance
      Public Nuisance
      Public Nuisance
      Complaint marked as Resolved Aug 14, 2020
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         Kuttikadan Jackson Jose
        I must say the service given by Central Bank of India Nasik Satpur branch is the worst customer service providing bank in todays date. The staff is continiousy busy talking on phone about there personel matter making the customers wait. The staff in the bank can never been seen on there desk because they hardly want to work but they are very puntual about there lunch breaks. Whenever asked a dout or a question they reply as if we have give some bad word to them and they are very angry about it. They are never happy to help you, according to them we are suppose to know everything in there bank and must have no douts and last but not the least its a bank who wont serve with a smile but ya ofcourse with a grunt face being angry on working for us. Please if anyone ever reads this and takes action on these matters please try being a customer of this bank and try facing all these matters. Thank you
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          [Resolved]

           manish ramdas chavan
          sir,

          i was sanction seed money load from dic and send the santion in central bank of india. and the manager was give me no dues form and i complete it but after that the manager can't give me positive response.and tell me i have no time you come tomorrow. so sir please i request you please give a action against branch manager
          Complaint marked as Resolved Aug 14, 2020
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            [Resolved]

             Rakesh Kumar
            I have opened a saving account in your branch on dated: 30.12.2009, Branch Name, Slum & JJ wing, Vikas Kuteer, New Delhi-110002. Brach Manager has not formed a similar policy for all the costomer. He is issuing cheque book & ATM card directly to some customer and saying some customer to I send a letter to your residence and after receiving the letter we are issue the cheque book/ATM card. He does not very well know about the computer programming. Banking division has formed a policy for all the costomer & the mangager not entertain the policy of the bank. The mangager has not been reply to the costmer satisfactory. He says you write a letter I will E-mail the same letter & the reply will be given after 10 to 15 days.
            Thanking you,

            (Rakesh Kumar)
            Shop No.11, Anaj Mandi,
            Bahadurgarh-124507
            Complaint marked as Resolved Aug 14, 2020
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              [Resolved]

               shikhar tripathi
              Sir my self shikhar tripathi s/o Shri Dinesh Narayan Tripathi Vill. Mishrauliya Dheesh Post Shringinari Dist.Basti UP Pin 272001 Lodge a complaint in september month & a reminder in 1st week of october against BRANCH MANAGER CENTRAL BANK OF INDIA LALPUR PANDIT DIST. BASTI 272001 (U.P} in case of education loan which was not given by bank. sir i am got any information about my complaint from your corner . so u please take some step as soon as possible i need justice.
              Complaint marked as Resolved Aug 14, 2020
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                [Resolved]

                 tryambak kulkarni
                To

                Honble Chairman, Central bank of india


                Sir,
                i wish you happy and prosperous new year 2010 and your staff members.

                i have saving a/c in central bank of india, j b nagar br, mumbai-59, tel no of the br is[protected]. my a/c no is [protected]. Every time their is always overprinting in passbook, sometimes ink of cartridge is dark, sometimes very faint so that entry on next page of passbook in not readble, every time there is one or half page of passbook is left blank by making mistakes. While asking for rectification staff at the counters, their officers AND MANAGER OFTHE BR ALSO reply arrogantly. Surprising thing is that the Branch manger is arrogant and she do not want to understand the customers' problem and argue which is not acceptable.

                if this is the behaviors of staffs, officers and manager then how your are going to "build a better life around us". why the ethics of good customer service is not imbibed on the staff mind?

                higher-up of the bank take note of this and i will be thankful if they contact on [protected].

                i thank you for sparing some time for reading this.

                vasanti kulkarni
                Complaint marked as Resolved Aug 14, 2020
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                  [Resolved]

                   monushame
                  SIR,
                  I am reputed customer of Central bank Of india and presently residing at Saharanpur.
                  On contacting branch manager in respect of the New Year Calender, he replied that few calenders were supplied by higher offices hence shown unability.
                  Now I would like to know that what quantity bank provides to a branch and why Branch Manager has shown his unability in giving one calender to his customer.
                  Waiting for your reply.
                  Yours
                  Monu
                  Complaint marked as Resolved Aug 14, 2020
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                    [Resolved]

                     Yogesh Kiran Shah
                    Dear Sir/Madam,
                    This is our third complaint with you,i would like to know the status of of our previous complaints regarding the refund order of Rs 6120/-.The details are as follows

                    Duplicate refund order no 364790
                    As per our earlier letter dated 16/4/2008 Reg No-264790/364790/CBI.With reference to this I request You to send me the duplicate refund order of Rs 6120/-.The details for issuing refund order-
                    Application no 24278045
                    DP ID-[protected]..
                    Bank Details:-Palus sahakari bank ltd,Sangli-416416
                    Address:- Yogesh Kiran Shah
                    Priya Computers,Chafalkar Complex
                    E Wing, Maruti Road
                    Sangli-416416
                    Complaint marked as Resolved Aug 14, 2020

                    Central Bank Of India — Duplicate refund order no 364790

                    As per our earlier letter dated 16/4/2008 Reg No-264790/364790/CBI.With reference to this I request You to send me the duplicate refund order of Rs 6120/-.The details for issuing refund order-
                    Application no 24278045
                    DP ID-[protected]..
                    Bank Details:-Palus sahakari bank ltd,Sangli-416416
                    Address:- Yogesh Kiran Shah
                    Priya Computers,Chafalkar Complex
                    E Wing, Maruti Road
                    Sangli-416416
                    Shri Basab Mondal, General Manager is the nodal officer for complaints. Write to him on the following address.

                    [protected]@centralbank.co.in

                    interner banking

                    Sir my internet banking is not working my, id no:[protected] contact branch no response
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                      [Resolved]

                       Narendra Kumar Pankaj
                      Sir/Ma'm,
                      I have a Education loan A/C in Central Bank of India, Arera Hills, Bhopal branch, pursuing PGP + MBA degree and taken loan for the same. Every transactions were going fine till my 4th installment of fee i.e. issuance of 4th DD.
                      When we applied for 4th DD then we came to know that our loan A/C is empty and it shows a wrong transaction of huge amt of 50K which was wrongly debited to our loan A/C at the time of 3rd issuance of installment but then according to statement 50K was credited back to their A/C. This catastrophic transactions were done by CBI loan personnel.

                      Now, due to this wrong transaction done by CBI bhopal arera hill branch I am suffering and paying fine for late fee submission in my college. And still they are reluctant to give any positive response to us.

                      Branch manager and head of loan dept was changed 1 month back.

                      It has already been 7 days and still no positive response. (Today's date: - 16 Dec 09)
                      Complaint marked as Resolved Aug 14, 2020
                      Central Bank of Dolariya, Hoshangabad MP
                      Mr. Prem Singh S/O Setan Singh parihar has taken loan for automobile but he miss use this facility.
                      Central Bank of Dolaria, Hoshangabad MP
                      Mr. Prem Singh S/O Setan Singh parihar has taken loan for automobile but he miss use this facility.

                      My PMJDY Account is not linked with aadhaar Card

                      Sir I have submit my account to IOCL for DBTL Scheme and my aadhaar card is linked with my LPG ID[protected] but my account is not linked with aadhaar number[protected].
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                        Central Bank Of India, Rail Vihar, Chandrasekharpur, Bhubaneswar, Odisha. — Wrong deduction of cash at ATM [Resolved]

                         Rama Ranjan Mohanty
                        Dear sir,
                        Rs15000.00 has been wrongly deducted by ATM from my Savinga Account - no. 1850. A complaint in this regard...
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                        [Resolved]

                         parwayz
                        Rs1500.00 has been debited from my a/c no [protected] without payment through centcash atm card no [protected] on 05/11-2009. More over Rs3000.00 has been debited from my same a/c on 04/12/2009 gainst a false atm transaction on 07/11/2009. written complains has been submitted but still no response.
                        Complaint marked as Resolved Aug 13, 2020
                        i have seen several anomally in atm transaction in central bank silchar branch. so i am very afraid of it. hope parwayz will get back his money soon.
                        I am a staff of P.S.G Group one of your VIP customer. I have S.B. A/C with Central Bank of India, Peelamedu Branch, Coimbatore - 641 004.
                        My S.B. A/CNo. [protected]
                        My ATM No. [protected]
                        on 6/11/2009 i went to ATM Central Bank of India Trichy Road Ramanathapuram, Coimbatore to withdraw Rs.2200/- the amount debited but money was not deliverd.

                        Please refund Rs.2200/- immediatly.

                        I already sent 2 times net complient and Fax complient on 17/12/09
                        but no response please take qick action.
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                          Central Bank Of India — Bank Lockers Robbery [Resolved]

                           Abhishek Agrawal
                          Bank Lockers are no longer safe due to lack security arragements in banks. Bank need to seriously up grade their security...
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                          [Resolved]

                           sarath sankar
                          respected sir /madam please get me a new atm card,i already made a complaint and remembering the branch PEOPLES DENTAL COLLEGE my ac no;[protected],but no responce from them.please do the need full.............
                          Complaint marked as Resolved Aug 14, 2020

                          central bank of india ATM card — LOST ATM CARD

                          PLZ BLOCK THE ATM CARD OF ACCOUNT [protected] CENTRAL BANK OF INDIA TAKEN FROM MUMBAI ITSELFAS I HAVE LOST IN TRAVELLING IN MUMBAI.
                          CONTACT NAME DR PREETI KHODKE
                          [protected]
                          MY SELF IS LEENA I HAVE AN ACCOUNT IN CENTRAL BANK JAWAHAR
                          COLONY(FARIDABAD) BRANCH .I HAD REQUESTED SO MANY TIMES FOR MY ATM CARD.BUT THERE IS NO RESPONSE SO PLS HELP ME
                          sir,
                          I have applied 2 years ago for CBI ATM card but it is not received. I am Amit Kumar S/o Bijender Singh from delhi my communicatin address D-60, Shanti Nagar, Karawal Nagar Delhi 110094 and my account No. [protected] Joyti Nagar Loni Road Shadhara Delhi Now it is requested to send me the CBI ATM card at the following address immediately pl.

                          Yours faithfully

                          Amit Kumar
                          R/o D-60, Shanti Nagar Karawal Nagar Delhi-110094
                          Mobile No. [protected]
                          [protected]
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                            [Resolved]

                             Meena Sharan
                            Dear Sir,
                            My husband was working in central bank of india,station road branch,gaya(bihar)and died in 2006.He had to retier in 2007.
                            While his service period he was having one LIC policy through bank and that premiunm was deducted from salary.After death of my husband we have not get death maturity amount and they given only general maturity amount.
                            But in this case we are not getting justice.Now this matter comes around three years old.
                            So,i need your help.Kindly give your valuable suggestions to overcome this problem.
                            Waiting for your early and favorable response.
                            Your imeediate compliance in this regard is greatly appreciated.
                            Thanks & Regards,
                            Meena Sharan
                            M-[protected]
                            Complaint marked as Resolved Aug 14, 2020
                            Dear Sir,

                            Whom so ever conserned.

                            My name is Praveen from Bangalore I'm son of Lingaraj who expired in 2003 october, I want to no what is going on whether we get job or get componsation. I will be very glad to no what is going on this it will be relief for our family.

                            Waiting For Information.
                            Praveen
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                              [Resolved]

                               SANTOSH KUMAR DALABEHERA
                              I OPEN A NEW ACCOUNT IN CENTRAL BANK OF INDIA ON[protected]. MY ACCOUNT NUMBER IS [protected] BUT I HAVE NOT GETTING THE ATM-CARD YET.
                              Complaint marked as Resolved Aug 14, 2020
                              I am a staff of P.S.G Group one of your vip customer. I have SB A/c with central bank of India, Peelamedu Branch, Coimbatore-641 004.
                              My SB A/c No.[protected]
                              My ATM No. [protected]
                              on 6/11/2009 i went to ATM Central Bank of India, Trichy Road, Coimbatore to withdraw Rs.2200/- the amount debited but money was not delivered.
                              Please refund Rs.2200/- immediatly

                              with regards
                              N.SHANMUGAM
                              i ve opened my central bank account 2 and half years ago..i got my atm card 8 weeks back after applying million times..i am yet to receive my pin no after applying another zillion times..i don know whether those fellows work or not...i have no other go as my institute is attached with this dreaded bank..wondering when the no comes
                              I am a staff of P.S.G Group one of your vip customer. I have S.B A/c with Central Bank of India, Peelamedu Branch, Coimbatore - 641004.
                              My S.B.A/c.No. [protected]
                              My ATM No. [protected]
                              on 6/11/2009 I went to ATM Central Bank of India, Trichy Road, Ramanathapuram, Coimbatore to withdraw Rs.2200/- the amount debited but money was not delivered.

                              Please refund Rs.2200/- immediatly.

                              Yours faithfully,
                              N.SHANMUGAM.
                              I HAVE ACCOUNT IN CENTRAL BANK OF INDIA (SAIJPURBOGHA BRANCH} [GUJARAT] MY ACCOUNT NUMBER IS 19584 BUT I HAVE NOT GETTING THE ATM-CARD YET...
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                              I HAVE ACCOUNT IN CENTRAL BANK OF INDIA (SAIJPURBOGHA BRANCH} AHMEDABAD [GUJARAT] MY ACCOUNT NUMBER IS 19584 BUT I HAVE NOT GETTING THE ATM-CARD YET...



                              upendra prajapati
                              Ahmedabad
                              i dont get my atm pin number yet . although i had get my atm card from bank before 6 month.

                              the bank staff says that they dont know about it& they didnt give any satisfatory answer to me.now i request to you pl's arrange my atm pin number as soon as so that i can use my banking facility.

                              thanking you
                              rahul paliwal
                              cont. no. -+91-[protected]
                              We have a joint account in Manicktala branch. My wife applied for a Debit/ATM card. In 1st week of December, 2009 my wife was informed by bank branch that ATM PIN has been sent from Mumbai. She was advised to contact the branch once she receives the PIN. Today (29.1. 2010), the branch again telephoned her as the Debit Card is lying with the branch. But the PIN number has not reached her till date. How long she has to wait?
                              I have SB account with central Bank of India, Branch Hosur-635109. I applied for ATM debit card with the Branch in August 2009. I have not yet received the ATM card. Evenafter several followups, am not getting any favourable response from the branch. Please arrange to send the ATM card.
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                              I am account holder with your Central bank of India, Bhowanipore Branch since long and I also hold a DEBIT CARD since long back also.
                              Recently I have lost my DEBIT CARD and applied for duplicate one.But sorry to mention that your HQ Bombay is unable to supply my duplicate DEBIT CARD for giving several reminders from my branch of Bhowanipore. Please note that my account No. [protected] and I had applied for duplicate for one month back. Please note that in your net site you have boldly mentioned that it will supply within one week. But I think it is furse. I had also applied for duplicate DEBIT CARD of SBI and they had supplied within 10 days. Please inform how long it will take time to response or if there is any procedure to make it fast.Please inform me over my e-mail or mobile as mention below :

                              e-mail : [protected]@yahoo.co.in

                              mob - [protected]

                              Awaiting for your reply.

                              tapash roy chowdhury
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                                [Resolved]

                                 Dharam Prakash Mehra
                                To,

                                The Branch Manager(Central Bank of India )
                                Zonal Office Bhopal

                                Sub ;Rregarding pension case of late Smt Shyamwati Mehra’


                                R/Sir,

                                My wife (Late Smt Shyam Wati Mehra W/O Dharam Prakash Mehra) was working in education department at Vidisha ( MP) and she was expired on dated 11.7.2005 .

                                Her fafily pension is getting to Dharam Prakash Mehra and depositing in Central Bank Vidisha Branch Tilak Chowk Vidisha in A.c no . [protected]. Suddenly pension stopped since June 09 without any intimation and I met several time at Vidisha Branch but staff of Bank Branch dd not inform / not responding . I am 76 years old and I can not go in bank frequently .

                                It is therefore requested to draw family pension with arrears and deposit in above account in your Bank at Tilak chowk Branch Vidisha ( M P)

                                Thanking you



                                Dated26-11-09
                                Copy to : CMD ( Central bank Of India) Yours Sincerely
                                Chandermukhi,Nariman Point,Mumbai
                                400021 Dharam Prakash Mehra
                                BN 36 Chaurasia Sector
                                Sudamanagar , Indore (MP)
                                Mob [protected]
                                Email ; [protected]@rediffmail.com
                                [protected]@yahoo.co.in
                                Complaint marked as Resolved Aug 14, 2020
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