Hi, guys yesterday, i went to see Doctor strange in coimbatore Cinepolis (Fun Cinemas).
I've ordered 2 coke while booking the ticket itself, when I went to buy the coke, i got coke with no cooling and they've added ice cubes to it, we said we don't want any cubes, but they refused to take it as there was no cooling. So, we said ok fine we'll take it, but the cup was so damaged and they couldn't even give a proper cup, later they said, we'll deliver the drink to our seat itself, and they came after few mins.
The taste was like ice water and couldn't feel any coke taste, don't know what they gave us. We're paying 240 to get these kind of craps, such a waste of money very poor management, they'll now sustain long delivering like these.
Cinepolis India customer support has been notified about the posted complaint.
Thanks for writing us. We regret the inconvenience caused to you. We would request you to kindly share your contact number and email id so we can assist you better.
Regards,
Team Cinepolis