Cinepolis India Complaints & Reviews

I have booked my ticket on cinepolis website but not received any messages of tickets and my money got debited . So can you please refund my money...

Hi, this is Aniket. I recently went to watch Jhund movie with my family at Cinepolis VR Mall, Nagpur. Since, Summer has started it's very humid and hot in Nagpur. So, I insisted on starting AC and Ducting of Auditorium but no actions were taken. I request you to please take the needful action as it's very bad that they are treating customers like this....

Hello sir, I booked 3 tickets online through cinepolis website for the sunday show to watch "Kashmir files", the transaction of Rs. 885/- has successfully been done but there's no any response from cinepolis site. It is very disappointing that I'm neither able to contact you directly nor are you getting back.
The payment had been done but my tickets have not been booked.
I am trying to reach out to you guys through mail/phone...

I hv bought 4 ticket of RRR from conter with mobile nmbr [protected] and asked to reedem point but he didnot n said point will be added insted so i said ok ..but till now i hvnt received my points my booking id was. .. T[protected] with mobile numbr [protected]...

I booked 4 tickets via Cinepolis app at Cinepolis WTP Jaipur seat no. J1, J2, J3, J4, payment has been deducted but I was not able to see any tickets or any tickets details were not sent on my contact no.
I have submitted a complaint on their app but have not received any complaint no.
The amount is 1480 rupees.
Attaching the transaction id along with this.
I am not able to see anything on their app....

Email : [protected]@gmail.com
Number : [protected]
Name: yeshwanth Chowdary
Cinépolis Sree Kanya, madhurawada, vishakapatnam ( vizag)
Movie : Rrr 2:20 show,
4 tickets (4×265) = 1060
I tried to book Rrr tickets through upi
( Google pay ), money for deducted but I didn't received any confirmation or mail or anything, please look into this, and refund money as soon as possible....

3 tickets has been booked by location default
Booking Number:
10245410
Cinema:
Cinepolis Seasons Mall Pune
Movie:
R R R (ROUDRAM RANAM RUDHIRAM) (TELUGU)
Screen:
AUDI 01 Date:
Fri 25 Mar Showtime:
7:10AM
Transaction:
13237971
Tickets:
3 - EXECUTIVE ((INR)220.00 - F4, C12, C11)
Others:
3 - CONVENIENC ((INR)15.00)
another...

Hi,
can you please cancel the tickets actually my place has to be select Visakhapatnam but accidentally vadodara was selected and i didnt look at the preview, proccesed the payment, please understand my situation and cancel the tickets

Regards...

Please confirm whether cctv camera are present inside cinema hall or not as i am having privacy issue. I had visited cinepolis Neptune magnet mall bhandup mumbai....

Today, i.e on 22nd March 2022, I tried to book 2 tickets for the movie RRR which is releasing on 25th March and for the 7:15 AM show through "Cinepolis India" APP. I paid money through "PhonePay" and later the page was showing some error and didn't receive my tickets and I paid "856 Rs" which was not returned. I Request you to find the solution and return my money back ASAP!!
This is not the first time I faced this situation and hope...

Today, i.e on 22nd March 2022, I thought to book 2 tickets for the movie RRR which is releasing on 25th March and for the 7:15 AM show through "Cinepolis India" APP. I paid money through "PhonePay" and later the page was showing some error and didn't receive my tickets and I paid "856 Rs" which was not returned. I Request you to find the solution and return my money back ASAP!! The registered phone number is " [protected]".
This is...

Hello sir, On[protected], I booked 2 tickets online through cinepolis website for the next day show, the transaction of Rs. 410/- has successfully been done but there's no any response from cinepolis site, no issuance of ticket no sms no call nothing !! on the other hand their land line number (cinepolis-HUBLI) also not working, its two days now, no refund as well
the transaction ID as shown in my SBI Statement is as under
br...

The ac is not working in cinepolis patna. I am in 10:40 PM show...

I get e ticket from cinepolis counter but can’t add to apple wellet. Please sent me invoice copy to my email.
Invoice number is :-135597
Booking id is :- T[protected]...

AC was switched off in the middle of the last show causing suffocation
No sanity of the hall, full of mosquitos
Exorbitant charges were billed for cold drink and popcorn...

Was watching Kashmir files on Sunday 13th Mar 2022. Me and my friend came out for a snack during interval, due to electricity the popcorn machine was not working, somehow we took 2 medium size cheese popcorn and 2 medium size sprite. I swiped my card and left hurriedly as the movie had already resumed, not aware what was the price of the things I bought. I received an SMS from my credit card to my astonishment it was ₹1420/- Lol 😂 it...

It’s 4:05 show, but the show hasn’t started yet. They have been delaying it deliberately. Even the ads haven’t started. It’s been more than 20 mins since the scheduled time. If you can’t start the shows on time, stop your movie business!...

Respected Sir

I had booked two movie tickets for Badhai Do for Sunday, February 27 (1:30pm show) on Friday, February 25 in Cinepolis TDI Jagat Mall, Chandigarh using Bookmyshow.
On February 26th, I received a call from the mall informing me that the show for which I had booked was not scheduled and there has been a system error. They asked me to book for another movie instead, of which I wasn't willing. I asked them...

I bought two VIP tickets in lake mall, kolkata.
For bangubai 07:05 show.
I was minding my own business then suddenly one couple came and sit beside my seat until the interval he was keep disturbing and kicking on my seat and then the girl start giving her blow job and almost had sex inside the cinema.
The man was fully drunk then thr ordered food and started throwing their food on us then I tell him to be calm, he ignored...

I booked 3 tickets of Gangubai Kathiwadi, 6th March 2022 7:05 PM show bestech mohali, on 6th March from Cinepolis App.
I paid through paytm upi and my money got deducted but did not recieve tickets confirmation....