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Country Holidays Inn & Suites Complaints & Reviews

3.2
Last updated Feb 6, 2024
Complaints 712
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Country Holidays Inn & Suites Phone Numbers

Toll free
1800 103 3808
28
60
1800 3000 2701
8
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+91 12 0499 4070
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43

Country Holidays Inn & Suites Website

Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 35

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C
Confidential007
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company and unprofessional staff

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have visited their garden galeria office today along with my wife. But manager of that office suraj chaudhary don't even know how to talk to a lady. He is a very unprofessional guy. First of all he will force you to buy a 10 years plan and when you will show resistance he will ask you to come outside and will start shouting.
After that when i discussed with my friends they told that this is a fraud group specially because of the...
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Shabnam rani
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent promises

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with brand (Country inn & suites)

I have recently become the victim of chis fraudulent tactics forcing me to take their membership, i got into their trap to pay full amount via credit card.

The sweetness and gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your...
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Shabnam rani
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent promises

Address:151505
Website:Countryholidayinnandsuites.in

I have recently purchased chis membership and paid half the amount. They had made many false promises as below:

1. During selling of membership, there executive told that the 'annual maintenance charges (Amc) are to be paid 7000 only before making the trip, no gst should be paid on it as gst already included in it. But when next day i called there call center they refused by saying that every time you have to pay amc agreement....
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Mayankgupta001
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Www.countryholidaysinnsuites.com

I am holding the membership of country holidays inn and suites and my membership id is chisld772511, basically they take customer's money in advance and promise to provide hotel room whenever needed in certain places of the world. I paid a huge amount to this company. This company promise us to provide 5* star properties but always provide us 4* properties. They told us to give near by hotels to the main market but their hotels are too far,...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:countryholidaysinnsuites.com

Hi,

We have taken CHIS membership last year in Jul'17. We have not availed any services till now. The cost of membership was Rs. 78, 000 for five years. The benefit under this was - 6 nights, 7 days free stay per year (total 30 nights in 5 years) in 5 star or a 4 star property. Also, apart from above, below mentioned stays were to be provided complimentary in addition to the basic stays :
1. 1 night stay at ITC Fortune,...
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P Khurana
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud & misrepresentation

Website:countryholidaysinnsuites.com

Complete misrepresentation & malafide intention of sales & marketing team of country holidays inn & suites pvt ltd (Chis), they lure customer in name of freebies of movie tickets & free hotel stay, on meeting they hypnotize by sweet talks and showing rosy picture of free stays in their owned hotels on becoming their members whereas they don’t have any property of their own. They have kept a misleading name using two popular hospitality...
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varun9317
from Delhi, Delhi
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booking not confirmed

I have a holiday voucher of country holidays inn & suites. When i got this voucher they promise me to provide booking any location in india. But i want to make booking at my desired location they told me that they can only book from their 7 locations. What is this? I am totally disappointed. I want to convey this message to all people please dont go to their promotional event you definitely dont get any benefits from them and you are going...
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Nandan210395
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my refund

Address:New Delhi, Delhi
Website:Countryholidaysinnsuites.com

I have paid 75000 to the company. I fell into their trap. I am a very poor guy. I have many responsibilities and burben to bear. My payment is also very small as compared to this amount. I got a call from chis holidays. I am newly married so i fell into their trap of cheapest holidays and pays the amount from credit card. Now how i will pay the credit card bill. I have so much loan in addition to this. I have purchased this plan on 5 sep...
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bhasin rohit
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have got cheated by fake promises

Address:Gurgaon, Haryana, 122002
Website:countryholidaysinnsuites.com

We took the membership plan on 8th of march 2018 with membership id-
Chisdl773232. Its with utmost dissatisfaction and frustration i amwriting this. At the first place we were not at all interested in buying the plan but mr. Amit pandita which was sales manager at chis gurgaon forced us into buying this by saying first buy this trial package of 40 thousand in which we were promised 4 trips plus 1 stay at itc maurya, manesar with bf...
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Shaurya007
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holidays inn & suites, total, fraud false promises lies not issuing full refund and forcing membership against our will

Address:New Delhi, Delhi

*latest update*

After lot of follow ups and conversations with chis team (Mr ujjwal roy, mr rahul and sales representatives), they agreed for refund of only rs 55000/- as against the total payment rs 70, 000. When i asked why they are deducting rs 15000, they said they will have to deduct some charges and will not be issuing full refund to me.

I talked to past chis members who had recently cancelled the membership...
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gopi saini
from Samalkha, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my membership fee rs 150000/- from country holiday inn membership no chisdlsa775102

Address:New Delhi, Delhi, 110095
Website:www.countryholidaysinnsuites.com

Refund of my membership fee rs 150000/- from country holiday inn membership no chisdlsa775102

I want to refund amount rs 150000/- which is paid to chis (Country holiday inn and suites) company on dated 13/08/2018, because chis company a fraud company,
Company sales person make fake verbal promises and informed us - during the holiday tour fooding/pickup, drop expenses borne by chis company. Sightseeing
Arranged...
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sukhvindersingh4711
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promises and pathetic services

Website:countryholidaysinnsuites.com

I have taken their membership in july 2018. You are the king to the company on the day they are selling their plan. They will promise you everything you want to hear. They charged 1.8 lacs for their membership on the assurance that they will provide guaranteed accommodation with 20% discount on air tickets, visa assistance and showed all the wonderful properties on the site. After buying the membership, the only thing we have seen that those...
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RuchikaGoel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holidays inn & suites fraud, illicit, refusing refund and forcing membership against our will

Address:New Delhi, Delhi

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with brand (Country inn & suites)

I have recently become the victim of chis fraudulent tactics forcing me to take their membership but i somehow managed to save nearly half the amount but got into their trap to pay half the amount via credit card.

The sweetness and gesture the sales team will show while selling their membership,...
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Shaurya007
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holidays inn & suites fraud, false promises, refusing refund and forcing membership against our will

Address:New Delhi, Delhi

I have recently purchased chis membership and paid half the amount. They had made many false promises as below:

1. During selling of membership, there executive told that the 'annual maintenance charges (Amc) are to be paid once you

Complete 7 days of trips, but when checked there agreement, it's mentioned that amc charges are to paid at the time of

Making booking and when confronted on this...
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Gurwinderjit2018
from New Delhi, Delhi
Jun 8, 2022
This thread was updated on Jun 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud, illicit and unlawful practices, refusing refund and forcing membership against our will

Address:New Delhi, Delhi
Website:www.countryholidaysinnsuites.com

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with country inn.

The sweetness and gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions...
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Gurwinderjit
from New Delhi, Delhi
Jun 19, 2021
This thread was updated on Jun 19, 2021
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fraud, refused membership cancellation and refund

Address:New Delhi, Delhi
Website:countryholidaysinnsuites.com

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with country inn.

The sweetness and gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions...
+18 photos
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Ajay S R
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for cancellation and amount refund req

Address:Jaipur, Rajasthan

I had recently purchased the membership with chis for 10 years and gone through very bad experiences of their services and staff behavior. Let me narrate the whole experience

Wrong commitment and information,
1. At the time of giving package your officer provided me wrong information about interest, as per them interest not applicable on my credit card emi. But after payment i came to know that interest added in my...
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gauravpriyabhutani
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises to sell the membership, id chisdls774453

Address:New Delhi, Delhi, 110027
Website:countryholidaysinnsuites.com

Mr. Raunit, venue manager of this company sold the membership with fake promises to me with membership id chisdls774453. At the time of membership they told that i can avail 3 room per day for any trip. When i tried to book the trip to udaipur, they are denying to book 3 room as they said you cant book 3 room because you have owned a membership only for 1 room. I purchase this only in terms that they will provide 3 rooms everytime when we...
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Pratikrasmi Panigrahi
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holidays inn & suites false promises for membership. want refund of my membership fee

Website:countryholidaysinnsuites.com

Hi team,
Through this complaint i am notifying you about the fraud happened to me made by country holidays inn suites (Chis) company.
I have taken their membership on 17th june 2018 and my membership id is chisdlsd774070. When i was approached by the sales team
For taking the membership, initially i was reluctant to take the membership. After around 1hr of conversation with the sales staff
Mr. Sharukh still i...
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siddhant.88
from Delhi, Delhi
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false promises

Website:countryholidaysinnsuites.com

At the time of sales company makes bold promises about there properties and also that you can accompany you family and friends with you. But once you purchase membership everthing changes. Now you can't book rooms for your family (Parents) along with you.
After multiple follow ups they agreed to book rooms but changed property category to lower class.
For a single booking they harras you like anything. The senior members don't...
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