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Delhivery Complaints & Reviews

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Last updated May 9, 2024
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Delhivery reviews & complaints page 7

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N
Nikita Rawat 31
from New Delhi, Delhi
Sep 1, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Delivery partner refusal to pick up order

I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
I request to arrange alternative trustful pickup as soon as possible
My order when i initiated returned -27 august
schedule pickup keep updating everyday but the delievery partner refuse to pickup the...
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Delhivery charged me for an express pick up and delivery. AWB[protected].
Initial order made 23/08/23.
They failed to pick up on given date, inform or update or respond to multiple queries. As this was urgent, I sent item by another courier. Delhivery shockingly not only failed to respond or reply but started making entirely FALSE CLAIMS that item was picked up and in transit and now claiming out for delivery. A WEEK after...
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M
Milan Tejani
Aug 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Executive unable to reach you

My order has arrived to the nearest facility and was out for delivery today morning, but than it shows executive was unable to reach you and delivery will be reattempted tomorrow...
I have mailed them too about the matter but no response till now.....
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A
Arun1046
from Chennai, Tamil Nadu
Aug 29, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Shipment not getting delivered and held at location without any reason

I ordered foldable cot from amazon and the seller sent the shipment through delhivery courier. My AWB is [protected]. It came to my nearest delivery place on 18th August 2023. Each day they keep postponing the delivery date by 1 day for past 10 days. no one called from Delhivery team for delivery or any updates. I am waiting for this for more than a month now and it's really frustrating. Kindly help me to resolve the issue....
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A
Arun1046
from Chennai, Tamil Nadu
Aug 29, 2023
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Shipment not delivered - AWB 16957510018126

Website:www.delhivery.com

I ordered foldable cot through Amazon and seller used Delhivery for sending the product. My AWB is [protected]. The shipment reached my nearest delivery center(Nagalkeni delhivery center- Chrompet, Chennai) on August 18, 2023 and delivery date was August 19, 2023. For past 12 days, the delivery date gets changed to next day every night and no one contacted me for shipment delivery. I raised a ticket on delhivery with ticket #65532844....
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S
suryansh1510
Aug 28, 2023
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Order Undelivered with so much delay

I ordered a thing from delhivery. I haven't received anything from delhivery yet. They are delaying knowingly. I am afraid that they have done something to my product. Please look into it. The order id is [protected]...
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S
shadi539
from Sundar Nagar, Himachal Pradesh
Aug 28, 2023
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250503181

Address:sundar nagar Himachal Pradesh

Dear Sir,
Please to complaint delivery status of LR#[protected] which on hold at Rajpura Patiala Punjab without any reason as a excuse of natural tragedy which is False information .I am location residential and who will know better than me about it . If any loss wait or other tag for loss of inside items then I will not receive cargo and Claim for Money ....
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A
Akayed ullah
Aug 27, 2023
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Package stuck

[protected]
This is my AWB it's stucked in nagaon Assam can't able to connect to delhivery team...
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Website:www.delhivery.com

Complaint Details:
I am facing a serious issue with my recent order through Delhivery Service. Despite the order status showing as "Delivered" in my account, I have not received my package. To add to the frustration, I am unable to get in touch with their customer support to resolve this matter.

Order Details:

Order Number:[protected]
Date of Order: 02 August, 2023
Invoice Number: I169095UE41G281J46br...
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S
Shubhadip Chakraborty
from Noida, Uttar Pradesh
Aug 24, 2023
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Damaged product during shipment(insured)

I had shipped a microwave through Delhivery courier and that product was insured by delhivery. Now the product is broken and I have submitted all evidence.

However I'm not getting any answer/response from Delhivery customer care on this issue.

I have all details including multiple mails that I have sent to Delhivery customer care....
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E
Elangovan K P
from Chennai, Tamil Nadu
Aug 23, 2023
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Urgent Concern: Unacceptable Delay in Consignment Delivery - AWB#2667243691420

Hello Delhivery Customer Support,

I'm writing to express my deep dissatisfaction with the delay in delivering my consignment, AWB#[protected]. This situation is becoming all too familiar, as I've experienced a similar issue with Delhivery in the past.

I was expecting my consignment to arrive by August 18th, 2023. Regrettably, today is August 22nd, 2023, and I'm yet to receive my package. This delay has caused...
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N
Neha Pillai
Aug 23, 2023
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Possible scamming

Website:Delhivery

On 14th of August, during my absence, my house got 2 packages delivered by Delhivery, both of their AWP numbers being: [protected] and [protected] respectively. Both were named after my Mother and her name was spelled wrongly in both. My mother tried calling me to confirm whether it was I who ordered something but I was unreachable at the moment. The courier person insisted that it was a COD delivery, which we never opt for. We always...
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T
Trishit_007
from Kolkata, West Bengal
Aug 21, 2023
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It is showing "shipment not delivered as executive was unable to reach me"

Its actually a very important envelope and it needs to be delivered by today .It cant be delayed and it is showing "shipment not delivered as executive was unable to reach me" like they didnt even call me and i cudnt reach you guys its urgent and necessary please deliver it all addresses amd everything are just fine...
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A
Atul Mandal
Aug 17, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
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Delaying in replacement

Address:Nehru Nagar, Vileparle West ,Mumbai 400056
Website:www.delhivery.com

Address:
Nehru Nagar, Vileparle West, Mumbai 400056

Hello
My boat Ticket no is : 36091723

On 28th july i had given my boat Airdopes for replacement under warranty after repairing my product on 4th july i got a status as 'replacement product is dispatched'. But still i haven't recieved my product.i had talk to the customer care they are telling it will ve delivered to you in 24 hour's but i haven't...
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S
Sowmiyasri G
from Coimbatore, Tamil Nadu
Aug 16, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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Package not yet delivered but it shows delivered while tracking

Address:Masakalipalayam, Coimbatore

I haven't received my order till now, but it shows delivered while tracking.Delivery person came on 9th aug and told me that he will bring my package after sometime but he didn't come and no call or OTP has come regarding my order delivery.
Tracking I'd : [protected]
Consignor : Sf Saniya 0167482
I have sent mails and queries to customer support team but no response from their and no reply regarding my package .Please...
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P
praveen6557
Aug 13, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Kindly Place a Call Before Delivering My Order Today Itself.

Sir/Mam, the Delivery Partner Didn't even Place a Call Before Delivering My Order AWB NUMBER : [protected] But the Status of My Order Showed a False Claim that the "Delivery Partner was Unable to Reach me", So Kindly Place a Call to me Before Delivering the Order Today... Since i need it Urgently....
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I
Ishaan22
from New Delhi, Delhi
Aug 11, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery delayed by more than 12 days and no response to mails

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days...
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Ishaan22
from New Delhi, Delhi
Aug 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery and no response to mails for past 12 days

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days...
+4 photos
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P
Pranav Mohla
Aug 9, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Delivery not being Made by Delhivery

Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them...
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P
Pranav Mohla
Aug 9, 2023
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Product delivery pending, no action taken.

Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them.

Request please help
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