Elica India Complaints & Reviews

Have purchase Elica four burner gas stove but same is not functioning properly.Complaints given Technician visited my house informing replacing burner part and needs to be make additional payment thus i inform technician and senior officer when the product is in warranty when should customer make additional fees when burner is in Warranty. No one able to resolve my complaint till date. No action taken. Very bad service given by senior...

My kitchen Chimney push button is not working and I have Lodge complaint, service man came to house on 9th Aug Inspect and Gone without Repairing of Chimney, After that Till now no service man came to My house for repairing. today also I am helpless, elica service centre not repairing my Chimney.Very bad service of Elica...

We decided to buy a blue cook top from Elica for the exchange of my black cooktop which had no problems. I loved the blue, only because of that we decided to go for an exchange. We waited for two weeks as the shop in Kadugodi did not have the auto ignition one. We got one on May 12th.
Within a week of purchase the surrounding near the rim of the burner started turning brown. I called up the shop then after a week he send a technician....

I have purchased a cooking range from this companyduring June 2012. As per the requirements the equipment was serviced by the company's authorized technicians. In the month of Dec. their service technician was called to service the equipment, While repairing he broke the self ignition plug and also cut open some screws. He collected Rs.300/- as service charges against the fixed service charges of Rs. 250/- and promised to replace the plug...

Please find attached is the scanned copy of the AMC purchased from the sales and service guy from Elica Bangalore in November 2014. I had called Cook by Style to get the servicing done for my Hub and Chimney. I was shocked to know, the AMC is not valid and not in records of Elica Customer care. I had shared the scanned copy attached, to the employee in Cook by Style office (+91-[protected]). Then I was told, the guy, I purchased the AMC has...

I bought Elica hob (4-burner) with glass top. Original product configuration - 1 large multi or tri-burner + 3 black coated swirl burners. When buying product we had requested 1 swirl burner to be replaced with full top cover Indian (not Italian) burner which was shown in black colour. Within 2 uses - not even 2 -days the black coating of this burner started peeling off to partially show the brass top and partially the black coating....

Please find attached is the scanned copy of the AMC purchased from the sales and service guy from Elica Bangalore on 10th Jan 2015. I had called Elica customer care last week, to get the servicing done for my Hub and Chimney. I was shocked to know, the AMC is not valid and not in records of Elica Customer care. I had shared the scanned copy attached, to the employee in Elica office Vinitha (+91-[protected]). Then I was told, the guy, I purchased...

V purchased one ellica baffel filters chimne and 4 burners glass top gasstove for Rs.20, 000/- during Nov. 2011 and was installed during Jan. 2012 at our new house. from M/s Triveni Enterprises, AS Rao Nagar, Hyderabad. The chimney with baffle filter which has very small cilrcleed holes is very very useless in the sense that it is very very difficult to clean the fileter. After some time Elilca changed the design and the small circle wholes...

I had purchased Elica Built-in Hob on June 6th 2015 from the Marathahalli office, Bangalore and it was installed on June 8th by the Elica personnel sent by the Marathahalli office. It was used for the first time on June 11th morning and we found that the gas was leaking and sometimes when we turn ON the burner the flame was coming out with a gust dangerously. I called the Elica Marathahalli office immediately and they sent a couple of...

The incident happened on 21st of March morning on the festival day. All of a sudden cooktop glass broke. I immediately called and informed the dealer(Elica kichen needs, yelahanka) and he took almost 2-3weeks to send someone to pick the item for servicing. Later the servicing people were calling and complaining that we have purposefully broke the glass. still I am getting same response from all the people in elica service centre. Invoice...

i have electric chimney from your company. i have created the user id and password for online access. But when i entered the user id and password it shows error message like invalid user id or password.I cannot login my warranty . i kindly request you to help me in this problem. so please clear the problem . thanking you sekar.m...

Hi I have bought an Elica chimney almost 4 months back, and have been complaining about it not working properly since one and half months. No action is being taken. I would like you to please consider this application and revert back as soon as possible. Thanks Karan Khanna [protected] [protected]...

Elica built-in-oven is not getting service in spite of raising complaint on the same day and it has been a week since then, need to keep on calling the customer care at bangalore to get this serviced, pathetic after sales service. I would never reecommend anybody to but any of elica goods....

On 23/12/2014 I had purchase ELICA Glaze LTW 60 Slim Ele Turbo LED Chimney from M/s. Alu Glass Electronics, 49, Barnaby Road, Kilpauk, Chennai 600010 vide their Invoice No.CBV-013/14-15 nearly before 45 days it stopped functioning. I had made complaint. Your mechanic visited before one month and told us that mother board has gone, it is to be replaced. But till date no one has turned up with new mother board. Nearly 10 times I telephoned...

After Sales Service Hi, I took Elica HOB 3 burner on 21st April 2015 for Rs 16900/-. There was a problem with the burner and coming Yellow/RED flame and I called customer care and the Dealer (SG Enterprises Jayanagar 4th Block and gave complaint on 23rd April. There is no way i can get the complaint number, because Elica website is giving error while submitting the request. Since the last couple of weekends I have been waiting for the response...

After Sales Service Hi, I took Elica HOB 3 burner on 21st April 2015 for Rs 16900/-. There was a problem with the burner and coming Yellow/RED flame and I called customer care and the Dealer (SG Enterprises Jayanagar 4th Block and gave complaint on 23rd April. There is no way i can get the complaint number, because Elica website is giving error while submitting the request. Since the last couple of week I have been waiting for the response...

Dear Sir, I Bought ELICA Product Model : AQUA PLUS 60 LTW 1. After purchase product and Elica service engineer came for installation, I paid installation charges also, We are not aware of removing top cover sticker . We are keep using past 3 years, But Company engineer not removed the sticker till now, we try to remove the sticker from our side, but its not possible. We again compliant to elica call centre but they send new service...

After installing my built in oven, Elica has not sent any techinician to explain or give a demo. The after seeing that the fan is not working in the oven, I complained time and again to Elica but did not get any response. The Elica dealer who sold this item to me so has shut down the place. Finally after 2 years of complaining, a technician came and took the fan in the oven for replacement. That was last month. He has not called and does...

Sir good day Recently I bought one of your product its model no MCF 4B 70 CI DXN shop name THE KICTHEN WORLD from mangalore and we havening problem that is gas leakage and big sound comes And we given completes about same shop they send one technician and he conform that its manufacturing fault so as per this you should replace all the item . If its small other things I can say its ok but this is gas leakage...

We had gone ahead and purchased an Elica Kitchen Hob and Hood in Bangalore October last year with great expectations considering the good reputation of the brand internationally. We noticed PROBLEMS just 15 days after buying it. I have been following up with Elica service centre to resolve a long pending complaint, but it seems all is going to the deaf ears.This PRODUCT IS STILL UNDER WARRANTY BUT I' AM UNDER THEIR MERCY FOR THE SERVICE,...