Elica India Complaints & Reviews

I bought a Chimney, Hood and dishwasher of Elica as I was assured of the services by the showroom owner. The problem started the day they had to install the equipment: 1. They never ever coordinate with you for installation. You need to chase the services manager and service engineer. 2. When and if the service engineer comes they never have the required tools to install the equipment. 3. No demo for using the equipment is given, as...

i purchased a elica electric kitchen chimney MODEL NO.: AMETISTA 60 POWER PLUS ELK, (serial no. KL[protected] BILL NO. 198, Date of purchase:[protected], from Eureka Seema water solution, 47 dehradun road, rishikesh. i m facing the problems like low suction of fumes and poor service since first month of its installation. i called several times to its customer care but no solution is came out. two times their service engineer came for visit...

We have installed Elica ceminey in our newly constructed house 391/1,channi himat.jammu,on 8th July 2013,till date after making lot of complaints no body come to our house for demo.Now ,we have decided to file a suit in Consumer court, because we have given a payment of RS.22000/approx. I am ANIL SARAF.mob no.[protected]...

I own an Elica hob with glass top and a chimney since 1 year. Last month the glass top of the hob was broken. I raised a complaint on 24th July, 2013 on Elica India website. I got a call from them and I discussed with them the possibility of replacing the glass. I was told that it would be chargeable. After some thoughts I agreed to pay Elica for the glass replacement. I called up the Bangalore Elica Service to get the glass replaced. I was...

Hi , I have taken Elica Chimeny along with Gas stove of 3 burner. I have told to installation on one date, person called me morning that he will come in 2nd half but he took three days to come to my home , lots of follow up has been done by me for just installation, Installation guy was in very hurry he installed in very quickly and went away , did not took much time for testing of chimney or explaining to customer. we use for one...

We had purchased Elica Chimney in Nov 2011. From March last week, when we switched on chimney there was some noise when the fan was On and it stopped working. We could hear only the motor sound but no suction of air.

By searching on internet we found Go Service service providers for servicing the chimneys. We had given a call to them regarding the problem.

After 2 days of complaint - 2 person from so called...

We bought four products of Elica in october,2012. One of them was the microwave( epbi mw 34L serial no: TH[protected]. This was bought from Bhagwati electricals, we have been dealing with Mr.Bobby.

Ever since we have bought this peice, it has been giving problem. I have complained about it several times since..its been 7 months, the problem has not been rectified. The elica engineers have changed the main PCB at least 3 times....

I purchased an Elica Cooktop CT Vetro 372 sp - 3 burner gas stove from Hypercity Malad in Mumbai on 30-Dec-2012. One of the technicians came to my house and helped with demonstration and installation of the stove as well on next day morning. The stove worked fine for 7 days and on 07-Jan-2013, to the horror of my family, the cooktop glass exploded with small and large pieces of glass flying in my kitchen. When we called up the Hypercity customer...

Elica Kitchen hood Flat glass TC3V601150 and CTVectro 3B72 slim combined booked on 4/11/12 thru M/s Sampurna International Bhuvanagiri, Bangalore 43 on 04/11/2012 vide PO No. 1254. paid bills total Rs.20,000/= inclusive of installation hole drilling and aluninium pipe extra.

The unit yet to be installed.
Every time i called since then, they say the technician will reach in half an hour.
This way I am inconvenienced...

This is to bring to your notice that I had purchased a chimney and hob on 3/10/2011 and paid 39000/- for both the appliances vide Bill No-2290. Firstly, that on 3/10/2011, I was promised that there is a scheme going on thru which I would be getting an assured gift with a scratch card . But till date I have never received any of these.
Secondly,within few months o[censored]sing , its IC got burnt and it was replaced. Thirdly, its knobs gave...

Hi,
I bought Eli ca cooktop five months before and in between i faced lots of complaints. My first complaint was regarding the back nozzle leckage issue after that more than 3 times the knobes got brocked. It was the serious issue which i faced with Eli ca cooktop. Initially we could not realize the knobe broken until the foule smell comes. Knobe as well as every spare used in elica seems very poor in quality.
Here after i...

My family has bought an elica chimney from Vijay Sales Borivali branch on 19th september.

Today being 15th october, almost a month since we bought the chimney, the organisation has still not sent any person to install the chimney at our residence inspite of being promised the same.

We have made countless calls on their customer care number and also to the borivali branch of Vijay Sales but to no avail.
br...

Elica dealer Rakshan kitchen has delivered different product chimney which is substandard and low cost and buttons go inside after 2 days o[censored]se only , In evening found that product is different and call back dealer immediately then he told me that it is not in stock and will be delivered within 2-3 days and I have trusted him and not stopped the cheque payment, and then he started giving excuses every time when I call.
Now he has...

I have bought an Elica cooktop on 1st August 2011, but the product is very very bad. Every now and then the gas flow is blocked. The technician corrected the problem at least 4 - 5 times. But now the customer care is not even bother to pick up the phone. On 3rd September they received my call and assured me that they will send a technician within 48 hours. but that was the last time I have heard of them. This a worst product and I request...

Dear sir/madam,

I gaurav gupta from delhi.I purchased a chulha & chimeny from elica company before two months.At the time of purchasing dealer told me that this company is giving you guarantee of all parts for 15 years but from the time of purchase I am facing a lot of problem with chimney and chulha. There was a big incident in my kitchen my chimney glass has blast with a big sound, luckily nobody was there otherwise it...

Sir/Madam,
R.K. Delicacy Which is a pickle manufacturing unit situated at Vengurala Road, Shinoli, Chandgad, Kolhpur, is dumping their waste in the open area behind their factory which is causing foul Oder and is a breading ground for fly and mosquitoes. Pls Take necessary action as all our request to the owner of the firm is gone in-vane.
Thanks and Regards....

I had bought Elica cook-top (CT VETRO 460 DX, serial No- HK[protected] in April 2012 from my neighborhood store (Bhavani Steel, Pimple Saudagar, Pune).

There are couple of problem with the top.

1. The design is severely faulty. The holes from where gas comes out located at the periphery of the burner - which causes a massive heat loss. Due to which my cooking cylinder is getting over in 15 days flat. And it happened...

Recently I had purchased a chimney & built in hob (stove) from an Elica store in Malleshwaram 17th cross. Totally the price incurred was Rs.35000/-.
I got the product in June-2012, & when I saw the stove (Model No.Curve 4 B 75 S LD) which was delivered to my home, it was quite different from the stove I had seen in the showroom. When inquired with the dealer, they said the model has come with latest fittings & when requested,...

I purchased an elicia Chimney and Hob Last year from Nobel Enterprises. Those crooks disappered after delivering the product.despite repeated calls to come and install it, noone did it. evetually we were sent someone from divine enterprises to do the installation. Since that date noone is reachable by phone. Looks like all these shops in Bangalore have closed down.

I have issues with the burners chipping of and the rubber...

When these guys are not paying heed to the their potential customer, then what kind of after sales service people would expect from them. Since, last three days i'm tracing the dealers number but of no use. Pune office customer care executive Miss Mamata told me that she will call me back with details of Raipur (C.G) dealer. But she didn't turned. Next day again after repetitive calls, she gave me a number of Raipur Service center....