Hathway Complaints & Reviews

Hi all, i have subscribed for hathway broadband connection on 30th march 2020
By pay online rs. 5650/- for 1 year plan. Till date there is no responding by call or the sms. Unfortunately one day their supervisor his name vamshi nagendra phone [protected] left the call and shouting on me! And saying why are you calling, you don’t have commonsense, i am on a meeting.
Today, 11th of april 2020 till date there is no response on...

Account no [protected]

Called multiple times and no one issuing refund.

I asked them to cancel installation and to issue refund.

Where is my refund. All the service tickets are closed automatically.

04042020w585560

09042020w657964

Wrote so many emails no response. Even wrote to nodal officers who are useless in even not replying.

I need...

Asked agent to cancel and issue refund on april4th

04042020w585560 is closed without mu knowledge

Then they opened another refund 09042020w657964 even thats closed.

What on earth is hathway doing.

Also need to report the hathway dealer raheem: contact no: [protected]

Who asked me to make instant payment with connection in 2 days.

No connection was made and they are...

Asked agent o cancel and issue refund on april4th

04042020w585560 is closed without mu knowledge

Then they opened another refund 09042020w657964 even thats closed.

What on earth is hathway doing.

Also need to report the hathway dealer raheem: contact no: [protected]

Who asked me to make instant payment with connection in 2 days.

No connection was made...

I am using gtpl cable tv connection since last 5 years.

But i feel that since last 2 years, cable operator have no interest to run the company. We are suffering with low quality results, no single and poor connection of gtpl cable tv connection.

Frequently, i call to customer care and cable operator both, but no results found yet. First of all, they didn't pick the call and engaged with some personal calls....

They committed the new connection will be active within 48hours from the payment time and received rs.1639. Post that there is no response from them. After multiple false commitments like the connection will be active by eod, morning evening and started behaving in rude manner. It is 4 days and no initiative from them or contacts about the connection. Account # [protected]...

Hathway cable & datacom — require refund for ac no[protected]

I hold an ac no [protected] i have uploaded refund request mail to your nodal officer. Which has been still not been reverted neither your toll free no were attended by your customer executive. When reached your kandivali east hathway office when we request for refund we just get mail id and said by your team members you can process refund request through this only....

I hold an ac no [protected] i have uploaded refund request mail to your nodal officer. Which has been still not been reverted neither your toll free no were attended by your customer executive. When reached your kandivali east hathway office when we request for refund we just get mail id and said by your team members you can process refund request through this only. But you are just treating customer as a football once he done a payment u...

Long before I had Hathway broadband. They are still messaging me for reactivation. Please ask them stop....

Hi all, i have subscribed for hathway broadband connection on 07th april 2020 by paying rs - 3533 for 6 month by google pay. Person name sanjeet chauhan[protected] told me
That he will provide me modem on 8th april but he is just making me fool everyday that he is on the way i have already inform my office that connection will be established within 1 day but now that person is not picking my calls and when i call him from other...

Re: technicolor router cum modem device is not working - bad service

I have contacted for internet connection on 26/03/2020
And provided all documents and paid (5650/-) on the same day.
Received call and informed me provide the connection by 3 days time.
Yesterday, cabling done and today technical execute came along modem cum router.
Details are here :
Modem cum router type: technicolorbr...

We have been using hathway services for quite sometime now and today we had issue with the hathway broadband adapter.

Today the broadband adapter suddenly blasted, caught fire and flew and fell at a distance just missed falling on us. If we were not at home then the house would have caught fire and would have been disastrous.
It has blasted in such a way that the capacitor has penetrated the outer plastic casing and...

I made a online payment of rupees 5303 for the new broadband connection:[protected], i have called them several times and they keep on posting only one thing that we are working on this case. I literally don’t understand what you guys are working at the back end. Is this how you provide a customer service?
Nobody is bothered to listen to my concern.
Please i need my refund back..
Mobile number: [protected]...

Sir,
I raise complain 5028940 on dated 03.04.2020 at 11:00 am. Internet not working los light blinking same informed to customer care, after register complain call to customer care twice and they confirm to provide solution within 1-3 days. After 5 days i again call to cc (Same confirmed by mr. Hanshraj puwar) after long waiting he informed your complain closed due to not allow person to visit your home, security guard not allow to...

Hello,

I have buy Gtpl Brodband connection for lockdown prieod to work from home my connection hasbenn disconnected since 4 days whenever i call them they said the cable cuted and take new complain and closed past complain without resolve that it is really getting disturbing since i have job concern.

Thank you...

I approached hathway for a new broadband connection, provided necessary documents and paid an amount of 5650 on 2nd april 2020. It was promised that the installation will be completed within 72 hrs but till now it was not done. Raised multiple tickets[protected]m560655, 05042020m602298, 06042020m616978) for installation and made multiple call to their customer helpline but no have resolved and keep on giving fake promises. I clearly explained...

Hi,
My name is satish b v, residing at
Room no 177,
No.6, shree, lakshmi nilaya, situated at
2nd cross, gowdara colony, nagashettyhalli,
Bangalore-560094
Mob:- [protected]
Email id:- [protected]@yahoo.co.in

I applied for internet broadband connection on 21st march 2020 at hathway (My account id [protected]) the technicians connected modem, but my connection could not be made...

I was promised an upload speed of 3 mbps but it is really slow... I dont even get 0.10 mbps sometimes it is 0 mbps upload speed which gives me a lot of lag in games or if even i want to upload any videos to youtube it gets too slow.. Solve this issue as soon as possible or else legal action would be taken.
My hathway account number is = [protected]...

I was promised a data of 1000 gb during payment of a plan which has a speed of 50 mbps... But i was given a quota of 220 gb and it got finished pretty early... The upload speed is terrible i cant even upload any video or anything..
I am pretty disappointed and i need a solution... I keep calling them but no one is responding.. I try to open a ticket online in app but still they close the ticket without even resolving the issue......

Please be informed that i have requested for broadband connection from hathway on march 21st 2020. Still they haven’t provided connection as well as refund. Multiple times we have complained (Complained no. 25032020m456009, 31032020w528705 & 07042020w624690) till the date i didn’t get any refund. Kindly check and take necessary action against them....