HTC India Complaints & Reviews

Dear Sir,
I purchased an HTC Smart phone with my hard earned money at Rs 10900 from Maru NX - Vashi on 25th May 2010. Within two months (24th July 2010) I got a problem with my handset, there were two horizontal black lines on the touch screen. I called on the number given on instruction manual and as they said there was a defect in the handset and asked me to take it to the nearest service center. I took my phone to the HTC service...

I purchased my HTC HD 2 from MTN on contract on the 12/06/2010. On the 21/06/2010 I had to return the handset as it completely bombed out and refused to function at all. The Dealer (MTN) informed that it was due to a factory fault on HTC's part and sent it for repairs. The handset has now been in for 4 weeks and they cannot give me a date as to when i will be receiving it back (this after i was initially told 2-3 weeks!). i have argued...

SUB :: HTC Smart :: S/N no.HT03TP000951 IMEI no :[protected] replaced by a hand set S/n no:HT04YP004618 IMEI no :[protected]

I have purchased HTC smart from BHATIA Electronics ,Rajhans Plaza, Ghod dod Rd, Surat,Gujarat, India on 20th MAY2010.

Since my purchase date The phone has remained with me only for few Hrs till the date I submitted mobile back to ur service station. … Rest of all time it has been...

SIR/MAAM

I have a HTC handset since the past 11 months.The phone has been giving quite a lot of problems,it has gone to the HTC service centre 4 times for the same problem and they have somehow not been able to repair it.Since the phone is still in the guarntee period and has caused me a lot of loss of money,time and energy as the service centre is very far from my house and it is not easy for me to go there after every 10...

On 22 April 2010,I brought HTC Touch T3320 AMT-12900/- Rs.
but,now on dated 25 June 2010 without any reason Touch screen pixcles damaged and Liquid spread inside the screen(told by service center from Shree Times Service,Vadodara) and due to that i am not able to use my phone and it's touch screen.
i went to Service center for replacing the same he told me that you have to spend 3500/-Rs.,
i felt very bad with the...

dear sir,

I have lost my brand new "HTC VIVA touch" and made a complain to Bhadreswar police station(hooghly dist). I want to block my IMEI no (10INCW25ENA000547). i called to HTC help line[protected] for several times but always its engage. i requested to HTC support by email to block my phone but they told me thats not their duty. if i am the owner of the mobile i have all the legal document regarding ownership,...

My new HTC Touch 2 phone([protected]) was stolen in a case of pick pocket and I lodged an FIR with the Hazrat Nizamuddin Police Station on 10/06/2010, no response from their end till now that's how active our police is in this e-age where it is very easy to track phone through IMEI no. HTC helpline no. is non responsive and i had spoken to HTC customer care at janpath CP where they said it is beyond their authorization to blacklist an...

i bought a HTC touch 3G T-3232 IMEI-[protected]. from Neelkanth Mobile Indraprasth shopping centre,Borivali,Mumbai on the date 23-05-09.

Recently i m getting problem with the battery backup,i visited to the service centre which is in Raghuleela Mall at Vashi Station.i submitted the battery on 17-05-10.
they told me to visit after two days but still they dont have the battery in their stock and i m facing problem...

I had purchased HTC P3452 (IMEI No. [protected])from Singh Enterprises, Delhi on 9/8/09 but since that day i have been feeling guilty about my decision to purchase it as it is giving me continuous problem of Auto Shut off,heating, less battery backup and it stucks continuously. I have alreay get the same checked from service center, APEX The Perfect Solution, Najafgarh and they have given me replacement on two time as advised by Vipin...

For your reference : see the mail trail from HTC for over a month with no resolution and appropriate response.all the communication has been tme stamped.

Ticket Number : 10INCW17ENA000024


Replier Action Comments EnglishComments ReplyTime Attached
Abhilasha Shiva Reply any update ? 2010/05/21 12:24:22
Abhilasha Shiva Reply whats the anticipated time duration for resolution, if any?...

i sent my HTC Touch dimond hand set for repairing to HTC service center, after repairing, they have changed PCB of my phone and then after i sent my mobile to relience web world for activation, they asked for new RSN no which HTC co didn't gave and still after almost 21 days my HTC is not working and finally i was forced to purchase the new phone, after spending almost Rs.26,000/- i am not in position to use my phone....

Hi, I got relacement certificate for HTC HERO I bought on 28 Feb 10. htc Complaint number is:RINSRS[protected] I went to the retailer "Mobile Store" in bangalore where I bought the phone from and I was told that they are out of stock and cannot help. I was given a dealer's number ([protected]), dealer also told me he does not have stock. My question is that whose responsibility is that I get the replacement asap. Is it HTC or...

i have p3400i phone ... i am facing lot of problem with it... i am not able to send more than two messages... for every 2 messages network is refreshing and taking time for it.. an error message called the message could not be sent because the sim is not valid is shown on the screen.. but i tried changing different sims but the same problems are repeated but all those sims work in other mobiles.. i even got my mother board replaced for this...

hi
In morning i pick my phone and see my htc 3400i not started. After some time i was try, display on then after off and yet this time it is not started.
what is the main problem

Bhagwat Prasad...

Hi,

On Saturday March 20th, 2010 I gave my HTC Touch2 phone to the HTC Taipan, Borivali, Mumbai service center following the non-functioning of the touch screen after 1 year of purchase. I was told by the service center staff that the mobile will be ready on Tuesday March 23, 2010. I have been calling since then to find out the status of the repair of my phone. I got to know that some shifting is going on due to which no status...

I have purchase a HTC Mobile in the month of May'2009, and it at Noida service center since last 8 months, customer service is not redy to repair it in warrany because they told me that it liqued damage and can not be covered in warrany.
kindly suuggest what i have to do....

HTC P3400i Stolen - Please block the IMEI No.[protected]
Date: 06.03.2010

Sub: HTC P3400i Mobile phone Stolen/Missing

Dear Sir,

I request to block the IMEI No. [protected] of my HTC 3400i mobile phone instrument that was stolen in Metro Rail while I was boarding from Metro Rail at Girishpark and got down in Mahamtma Gandhi Metro Station, Kolkata around 10:45 am on 06.03.2010.br...

I got the HTC 3452 as a new year’s present on 1st Jan 2009 and it’s not even been a year and I have had multiple issues with the handset starting in late November / early December 2009. My handset had issues with the speed and call hanging issues etc and resultant was a change of the motherboard as diagnosed by the service centre around the 22nd of December after which the phone was handed over back to us on the 2nd Jan 2010 - good part...

Issue
1. Incoming Calls not ringing / not visible / not appearing / not in miscall list nothing.
2. Notification Errors eg: Cannot Execute “cprog.exe” etc.
3. Mobile Hangs when Incoming Calls try to save.

After 8 months of complaining again and again, keeping 4 times to service station now company is not ready to accept problem. as per them there is no problem with set....

i had given my handset in warranty for repairing for various problems but there was no proper repairing work done for my handset and my handset was returned after almost 2 months, but the worst part was that most of the problems were still there with many new problems due to faulty repair done .

after repeatedly contacting the HTC CUSTOMER HELP LINE i.e [protected] there is still no response about my handset as i have put an...