ICICI Bank Complaints & Reviews

Dear all
I would like to state that I have a Gold credit card, EMI Card, AMEX Car of ICICI bank in the name of Lokesh Jain. ICICI bank issued these cards to me as per my financial standings. But During last couple of months my busines got ruined due to the recession. And my financial standings came to zero. And i was unable to repay the dues over my credit cards. But after all these happenings i anyway, managed to settle one of my credit account. On 30 May 2009 i had paid Rs.30, 000/- in cash to ICICI bank for setteling my credit account. That time ICICI bank officers send the recovery GUNDAS to my home and those people threatened me to kill me. That time behaviour of ICICI bank officers regarding GUNDAS was ruthless. Mr. Deepak Soni & Alok Pareek recovery managers stated " Paisa to dena padega nahi to gunde se tera or teri family ka jeena haram kar dunga, ye gande log hai paise ke liye admi ko jan se mar dete hai " But as to save me and my family i had to lend money and settled the card account
But again from the month of June for the settlement of my another card account these ICICI bank officers are again harassing me my family. ICICI bank is sending RECOVERY Gundas to my home. On 20th July 2009 they send recovery gundas to my home at daytime. Those Guys warned my 60 years old mother " tere bete ko bole dena paisa de dena nahi utha ke le jaunga or jindgi bhar dhundete rahoge or pata nahi chalega "
I had requested ICICI bank officials that i will lend some money again and i am ready to settle the account. But those people are all time calling me on my phone and talking in dirty abusive language.
Those people had terrified me and and my family to such a extent that my family memebers are not able to do daily jobs. these people will either kill my family or we all have to end our lives by ourself. I would like to state you all that if any harm is caused to me or my family memebers ICICI bank is responsible for that.
I had record of all the previous mails stating the GUNDAGARDI of ICICI Bank and neutral responce of ICICI bank.
I request you all that i am ready to settle my card account in but in a peaceful manner.
Please Please save my family ICICI Bank RECOVERY GUNDAS

Lokesh Jain
B-193A, Kirti Nagar, Tonk Road, Jaipur, Rajasthan.
# [protected]
email ; [protected]@yahoo.com

Sir.

This is S.Gubendiran working in saudi.
I have availed a personal loan no LPCHE[protected] dtd 12/10/07.
I paid 9 months EMI continuosly without any remarks.
Last year i lost my job, so that i could not make payments for 5 months.
Then i got a job in abroad and i made all arrangements for payment.
and i am paying EMI without any remark so far.
But an employee of ICICC name kamaraj (mobile number) [protected]) started to calling my sister mobile.Now she met an accident and taking treatment in pondicherry. She informed him clearly about this incident, but still he is calling to my sister mobile in the mid nights and saying vulcar words.
She is totally upset about this incident and she is crying. She does not know anything about my loan,
Still he is keep on calling daily in the nights and using vulcar worlds.
Please be advice me how to proceed it/
If this continu she may take some decision.
I waiting for your reply.

REgards
S.Gubendiran

I AM USING MY PDC IN ICICI BANK FROM PATHANKOT.THEN ATM MACHIN IS OFF AND I CALL I CALL CUSTMER CARE [protected](MISS SIMMI) 0NLINE BAKING OFFICER AND COMPLANIT FOR THIS AND GIVE ME COMPLANIT NO.MY COMPLANIT NO. NOT WRITTEN AND DON'T GIVEN ME ANY COMPLANT NO. AND 3 TIMES CUT MY PHONE CONTINUSILY.
...PLS HELP ME FOR THIS ISSUE.

Hi,



I am Md Ansarul haque working in a private company as SEO head, organization is IT based.

I have a problem with ICICI bank, I have taken a loan of 50k and regular I paid EMI amount but unfortunately because of my accident, I am not able to pay EMI, but after that I mailed for final amount which I have to pay so bank charges extra amount and told me that you have to pay this (21K) in two stalments for final settlement. After that from Rohni sector ICICI bank I got a call for payment and thaey told me two date you have to pay and I agree to pay person Anurag working in ICICI bank Rohni send his EXE to collect first cheque, and they said sir for second cheque I will infor you when I will collect, but unfortunately Anurag didt contact me for collecting payment than I try to contact him his no is [protected], and this person didt receive my call than I mail to icici bank and they again told me that you have to pay 500 more because you are late, but thing is that because of his negligence why I paid extra amount I already agree to pay the amount and he try to late for extra amount, now i paid the 21k but still I didt get final settlements letter, they mail me to pay extra 500 more. So Now what I do Pl. suggest me that. I always try to sort out but bank delay to increase delay charges.



During this Bank automatically deduct 1mount from my ICICI saving amount, and showed balance is in minus, and today we get a mail from bank to pay more 14k earlier they told me to pay extra 500 and now they told me to pay 14 k. So pl help me how i mange and how i pay that much amount they harassed me and i am mentally harassed now, now what i do pL. Pl. Pl help me i am help less now i didt understand how i handle it, now i am totally depend on you, and i hope you must help me to out. I want to meet you people should i meet you.

Pl. help me out because try my level best to sort out honestly, I paid whatever they said now they ask for more money than he send me a final setelment letter.


Here are we get a Final decision from ICICI Bank



Dear Mr. Haque,

You may pay Rs.21, 000.00 in 2 installments. Kindly issue the PDCs for the same month.

Looking to your cooperation in this regard.

Sincerely,

Syed Ashraf
Account Manager
ICICI Bank Limited

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on 12 of April someone has made the false transaction of 60, 905/ from Anil and company in Rajasthan (this information is provided by customer care ), for which I recived sms on 13 of April.

I have raised the dispute for the trasaction on the 13 of April, but bank is saying that it is in there favour and I have to make the payment which is not possible for me, now I m getting the call from the customer care regarding the payment, saying that payment is to be done otherwise action will done against me, I told them I will pay my due payment that is for the ICICI lomabard insurence.

Now I m getting disturbed, so please help me to come out from this problem.


Satish Jha
[protected]
Card no. [protected]

Dear Sir / Madam Hi,

This is Kailash Puri from Delhi, I have been holding ICICI bank savings bank account for the last 7 years and I borrow a car loan ( LADEL[protected] ) from ICICI bank for 5 years in 2007 and have been paying the Car Loan EMI through ECS Clearance and had never been a defaulter till date.

From starting to May 2009 my all ECS was detect from my corporation bank ( A/C No. - 2787 ) but due to my personal problem I had place a request for change the amount clearing bank and full fill all formalities and resulted my June 2009 month ECS hit on my ICICI bank ( A/C No.[protected] and the ECS was cleared.

On July '09 the bank deducted the EMI twice, first on July 2nd ( from Corporation bank, Sequence No : [protected] & Reference No :[protected] and second on July 10th ( from ICICI bank - LADEL[protected]-L ).

When I complained this to the ICICI Customer service bank, they directed me to go to the local bank, when I visited the local bank they simply took a written complaint and promised me a call back the next day, the next day I got a call and they directed me to visit the CAR Loan division which was far away from my place and the rep did not even know the phone no to speak to the home loan dept, instead they told me to visit the dept personally and sort the issue.

I request you please refund my one EMI amount which is Rs. 14300.00 as soon as possible other wise I can not able to continue this loan and I request you please solve the problem seriously, otherwise I have no option rather then take help from consumer forum and sent a legal notice against ICICI bank on behalf of that matter.



K.Puri | CEO | [protected]

[protected][protected][protected][protected]

Uncease Automation Pvt. Ltd.
Plot No. 107, Sector- 7,
IMT Manesar, Gurgaon - 122050
Haryana - INDIA .
Phone: +[protected], 4368367
Mob:- +91-[protected]
E-Mail k.[protected]@unceasegroup.com
Visit us:- www.unceasegroup.com

To
The Manager
Visa Credit Card
ICICI Bank Limited


Re: Illegal debit to my account for Subscription to Real Player Super Pass as on date


Respected Sir,

I have on date received confirmation that a sum of Rs 661.61/- has been debited to my Credit Card Account (No [protected] ) through my Mobile message.

Sir, I had cancelled the Registration on 08.07.2009 of my Real Player Super Pass and also received confirmation thereof from Real Customer Support on 08.07.2009 (see attachment). In spite of that, the subscription charges have been debited. It is clearly written in the enclosed attachment that “you will not incur any additional charges past the date of cancellation”. But the real facts tell another story. I am pretty surprised as to how such debit transaction is effected without my concurrence. I, therefore, instruct you to reverse the amount debited to my account immediately i.e. Rs 661.61/-. Further, please note that I shall not pay under any situation whatsoever any further sums on account of subscription to Real Player Super Pass debited in future to my Credit Card Account. I also request you to suspend all kind of future transactions in my Credit Card Account with immediate effect until further instruction from my end.

In view of the illegal debit to my account, I not only refuse to pay the debit amount but also I want to surrender my Credit Card No [protected]


Please acknowledge receipt of this letter and close my Credit Card with immediate effect.


Thanks
Saikat Maulik
(Visa Card No [protected])

Hi,

I applied for the booking amount loan of Nano to ICICI bank, after my successful allotment of the car, I approached the bank for my booking loan to auto loan conversion. However, the bank denied for this and I was informed that I will have to pay the amount of Rs. 140, 000 to ICICI bank and then I will get my original allotment letter within 10 days.
So, I paid the amount to the bank by Demand Draft on 13th July 2009 and I am still not got my original letter from the bank.

Hi..

By mistake I typed amount as 11000 in place of 1100 when my available balance was Rs 7681.23. For this the bank has deducted Rs 28 for such failed transactions as ATM DECLINE CHG. When I enquired I found the following answer from bank..

********************************
Dear Customer,

1st transaction: We would like to inform you that there is only Rs 7681.23 is available in your account on June 15, 2009 but you have request for Rs 11, 000 for cash withdrawal so the ATM declines and the charges are debited to your account.

2nd transaction: We would like to inform you that there is only Rs 7681.23 is available in your account on June 15, 2009 but you have request for Rs 10, 000 for cash withdrawal so the ATM declines and the charges are debited to your account.

Kindly note that the charges of Rs. 28 will be charged for decline(unsuccessful) transactions at ATM's or Merchant outlet due to insufficient funds in savings account.

The Decline charge is Rs 25/- per transaction+ 10.30% Service Tax.

******************************

I therefore like to register complain about ICICI Bank for this. My question is why should a customer pay for just his mistake?

Hope this will answered and rectified soon.

Thanks & regards,
Vibhuti Kumar

On dated 6/6/09 i had used ICICI ATM (SBI CARD), unable to process came, but money deducted from my account(20000).for this i had already complained on 7/6/09 in SBI branch, request no-2670426.than after also i sent 3-4 times reminder.again on 13/7/09 i sent one more request having request no-2843931. but i am not getting any result.please help me sothat i can get my money back soon which is very much urgent for me.

thanks you.

Dear Sir/Madam,

I am ICICI Credit card holder. I always used to pay the amount as per due date from last 2 years

but from jan -2007 i am not able to pay the same because of some financial problem

I was requested bank for settlement but no response received from them..

Now today when i am trying to access my account it is showing some minus amount as my credit card

due amount.

It is very difficult situation to me because some ECS payment are there from there account.

Please help me out in this matter as fast as possible.

dear sir,
i hold a credit card of icici bank credit card no. [protected], in the year 2008, i have use the credit card for purchase of goods, for payment of hotel lunch bill, on augest 2008, i have pay rs. 290.00 for the last payment of of my hotel lunch bill, there were none of the payment left for any of the purchase, it was the last transction & i have pay up my due of rs. 290.00,
There after i any receiving a letter from icici bank for the late payment charges by add up the interest, i have explain all the matter, & they agreed that they will give me the reversal for the charges they have leavy on my by way of interest, but the condition was that for my a/c settlement i have to paid rs. 200.00 for full & final settlement, if i agreed then they will give me reversal after reversal they will send the person to collected rs. 200.00, i agreed to them, they have reverse the amount, & in the month of december, 2008, the amount show in my credit a/c. was rs. 199.00, on 01/01/2009, i have call the icici credit card, andheri payment department for the collecting of rs. 200.00, they have stated that within 15 day the person will come & collected the money,
but one month have passed none of the person have come to collected the payment, & they called i told them to come & collected the payment, but they stated that now you have to pay the fulled amount show in you a/c. ( i.e interest for the month of dec, & jan, ). as the payment department did not agreed to rs. 200.00, they called me one in a month, forcing me to payment all the interest charges, till the date, they told me that now your a/c. will be settled by rs. 1800.00 if you pay the fulled amount then the a/c. will be settled, I requested them that i will pay rs. 200.00 as agreed, if you want more than, last i will pay rs. 300.00 not more then that, now the person are haresting my by calling in night by some pco no., so if some one can suggested me what to do.

I hold salary a/c in ICICI bank, Rs 28/- is debited from my account stating POS DECLINE CHG/07-Jun-09.
The bank is responsible for this.

Hi,

My self vinay goel my credit card no:[protected].I have made all payment last month but my name is showing in cibil that's why i am not able to take a Persoan Loan.I have no dues form as well.
Kindly suggest me what to do.& Pls remove my name from cibil.
i am attaching a copy of no dues form.Kindly look into it
Thanks & regards
vinay Goel
[protected]

sir, my name is m.sureshbalaji, i used icici credit card for one year they give 15000 credit limit i used only 12000 but the interest and billing is very high so i came to settle i contact the mountroad near to thousandlight icici credit card section they tol us to pay 24500 for settlement in three insalments i agree it and paid it correctly and i recieved a settlment letter from that icicibank it is done on 2007 but they still tarchet me i tell that i have a letter for the settlment and i finished the dues correctly but now they put my name in the cibil as a defaulter how it will be possible i broke the creditcard and put in to the bank box on the time of settlement so cibil officer pls dont support the bank see whats the truth and allow the bank to put as a defaulter pls help to take my name from cibil

Dear Sir/ madam,
As per your SMS sent to me on Ist june 2009 that my policy kit no.11130115/AppNo.HS00572141 is delivered to my adviser Mr. praveen kumar singh ph. [protected] gomti nagar branch, lucknow . He promised several times that he will deliver the policy kit but i did't get that kit .
so kindly go through it and take nacessary action againest him, to keep my faith in ICICI intact.

From last two months onwards every time i with draw the money the next day the withdrawl of money is happening as NFS/CASH WD as the transaction name without my knowledge.It Happened to me 5 to 6 times.Every time 1000/- is gone from my account.Can you Help me what is going on....

Sir,

I have Opened an Account with ICICI Ajmer Branch and my A/c No.[protected] which is a 3 in 1 ICICI Direct Link Account which is Linked to my Demat Account. When I opened this Account I was told that it is a zero Balance account since it is a Linked account. Last few years i don't have any problem. Suddenly the following charges were debited to my account which is not supposed to be charged.

20.10.2008 - QABC charges - 843.00
19.01.2009 - QABC Charges - 843.00
20.04.2009 - QABC Charges - 827.00
[protected].00

Other than the above the following amount were debited as Interest in our account : -

29.01.2009 - Interest - 4.00
27.02.2009 - Interest - 14.00
30.03.2009 - Interest - 15.00
29.04.2009 - Interest - 5.00
------ 38.00

An amount of Rs. 2551/- has been debited to my account without any information to me. Regarding this, when I approached your Phone banking Customer Care first they told me that it is not a 0 Balance account. Then, they told me that it is not linked to any other account. I have checked with the bank personally and they confirmed its a zero balance account.Last 3 years I have not been charged for anything. There is a lot of confusion between branch peoples information and your phone banking customer care staffs information, regarding my account.

As a valued customer of your Bank, I should not be penalised. Kindly arrange to refund the same to my account for Rs. 2551/- immediately.

I have already sent an e mail to customer care but i have not received a proper reply.

Regards

Gaurav Sacheti

hi
This is Himanshu Gangarde from delhi. I am holding salary account[protected], with ICICI Bank, New Friends colony New delhi, since Feb 2004.On 19/07/2009 by the use of internet banking i came to know that my a/c[protected] is debited with INR 6, 316.95 with discription [protected], i have no given any debit instruction for the same. I called customer care of saving a/c dept and they said that amount have been debited against my credit card no [protected] (which i had already closed one year back after full payment) and routed the call to credit card dept. Even after waiting for more than half hour no one has responded. I called the credit card dept directly and explained my problem. I was shocked when the executive said that the bank has wright to 'Auto Debit' the amount from my other ICICI Bank Account even without my notice. When i asked for the clarification he said that he doesn't have any information, i have to send email and later they will respond. I requested them to atleast revert back my paid amount, but they denied for that also.
This is absolutely cheating the customer. Due to this unnoticed transaction my other commitments got effected. I had to pay my loan and that got failed. Please do take appropriate action and help me in this regard
Please suggest me further action – I want your suggestion. Should i go to consumer court. I am very much upset

with regards
himanshu gangarde
Ph no [protected]

not received