Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Sep 24, 2026
Complaints 23795
Resolved
14309
Unresolved
9486
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 1110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jigar Panchal
from Mumbai, Maharashtra
Aug 10, 2009
Resolved
Report
Copy
Resolved

Dear Sir/ Madame;

Kindly note my complaint is against icici bank for unlawfuly action on my account no:[protected].

Kindly note this particular account has been marked with a negative balance of Rs 19, 600/- as on July 2009, with the reason that my Icici micro loan of loan no: LIMUM [protected], amount of Rs 19, 000 is duw on it.

Kindly note my Icici micro laon of the number as above had been taken on another Icic account not at all linked to this account & that particular loan stands settled with Full and final settlement of Rs 27, 000/- in Feb 2009, of the settlement referancce no: DSMG/ MBL/ 0209/ 2179, settlement letter issued by icici bank dated 27th Feb 2009, with cash payment of the agreed settlement of Rs 27, 000/- by Icici receipt no: L[protected], wherein Rs 27, 000/- was paid in cash in Feb 2009 as agreed in the settlement.

Now Icici bank has frozen my account with a negative balance of Rs 19, 600, which I am hereby disputing and presenting to you to investigate and compensate me from the bank for the inconvenience casued to me on the following grounds:

1stly I have not authorised Icici bank to link my salary account and laon account, and they stand as seperate entities in my operations so on whose authority has this action been done, clearly I have not authorised such action.

2ndly my micro loan stands settled as on Feb 2009, which can be cross verified by the bank as per the documenst in my custody and payment receipts, so what is the facts behind such untoward incident which has caused me great inconvenience as clearly as per the Indian judicial law, despite settling a laon account, without prior checking and intimating it customer Icici bank, who happens to be a leading banking authority is India, indulges in unlwfuly and unjudicial actions such as above.

3rdly shouldn't the customers be intimated on any such action, as per the RBI diercetives?

4thly can a bank such as Icici be trusted with our hard earned money, as the fact reamins Icici bank has indulged in unlwaful practices that it is notorious for.

I rely on the fair assesment and evaluation of this matter in the hands of Indian judicial system and I wish to bring this matter to consumers attention so that no banking authority indulges in such unlawful actions as Icici bank has indulged in.

Kindly request your involvment in attnding to this complaint of mine.

I have full trust on the indian consumer board to take my complaint further.

Thanks & regards

Jigar Panchal
Victim of Icici bank's unlawful practice
Aug 14, 2020
Complaint marked as Resolved 
My name is shadab hasan khan, this account of mine was open in 2006 as a salary account. Just after one month i left that company. i was sent a mailer that this account will be converted to a savings account so i kept the minimum balance . the account was dormant for a while and few days ago when i went to close my account i was told the account has been frozen, and i will have to contact the branch where the account was opened. the branch told me in order to make this account active i have to resubmit my details, identity, address proof, fill in form and give an application regarding that. i have already done that on 30th august 2008 .Nothing has happened till date even after submitting my complaint my mail i received their confirmation that it will be done... within 4 days its the fifth day since their last mail...

ICICI Bank — Account Frozen

Hi

My account was frozen few months ago, I wanted to unfreeze it so i can close it . Even after submitting all the information on 30 august 2008 i was told that my account will be active within 5 working days. After 2 weeks from inquiring here and there... i found out my request was not given for processing before 15 September (because may be the girl i gave it to forgot and went on a leave). even after my request was given for processing and i was told that my account will be active within 4 days it didn't happen. i wrote them a mail again then i found out it will be done on 22 September 2008. today is 23 September 2008, its still frozen and i cant close this account until it comes out of the frozen state ... next month may be they will deduct some hefty amount for not keeping the minimum balance in the account.
This is the height of bad service. you cant complaint on customer care about any branch. you cant complaint to a branch about another branch . the only thing they revert back is for mail.

ICICI Bank — Bank has frozen my account without proper verification

Sir,

Few days back ICICI bank has freezed my bank account[protected] without prior intimation.
There reason they stated that the PAN number provided by me is invalid.
After that i confirmed that my PAN number(AKWPG7936K) is updated properly in ICICI database. I have also given a copy of my PAN card, but still my account is locked.

Its a simple harassment of customer since i even cannot withdraw my own money from the account.

Request you to do the needful.

Regards,
Ganesh
I want to close my salary with icici bank. My Account no[protected]. So do the needfull as the early as possible.
Hi

i have sent mail 2 times but i didnt get any responce so want to know where i can get responce other
wise i have to approch any where else becuase i am suffering from financial problem because they are not activating my salalry account and they asking every time 4 working day .when i called to agent who has collected docs from me he said its in process at RPC so cant comitt any thing its realy bad experiance with this type of bank...

Regards
Sunny Tiwari
[protected]
Hi



I have been an icici customer for over 3 years, I have 2 savings accounts, 1 salary account, 2 loans and one credit card with a cash in select advance on it.

I was unable to pay 3 consecutive emi’s of my cash in select account no.[protected] due to some financial problems however I still continued to pay my credit cards and my other loans on time without any default, I understand that I was supposed to pay my cash in select emi’s also because of which the bank leaned the following of my accounts

1.salary account no.[protected]

2.savings account no.[protected]

First of all the bank leaned my account without any prior info I did not receive any letter nor any phone calls so I called the call center no. and they said that if I pay my due emi’s along with the late payment and finance charges the lean from my account will be removed so as per their commitment I paid rs.4000 cash and I gave a debit note of rs.11474 to clear of the pending emi’s and get my account back in order, I was promised by the call center staff that after I pay all the pending dues and get my account back in order my accounts will be released in 3 working days but its been a month now and I am unable to use my accounts and now the bank is forcing me to preclose the cash in select loan which I m financially incapable of right now however I have paid all the pending emi’s and I m looking to pay all the remaining emi’s on time but no one is helping me.



If you check your database I have two loan accounts with icici bank which are as follows

1.LPDEL[protected] – 48 EMIS out of which 44 are timely paid 4 remaining

2.LPDEL[protected] – 36 EMIS out of which 26 are timely paid 10 remaining



Even with customer’s who pay their due’s in time the bank is behaving in this way does not seem like no.1 bank which you guys claim to be



Kindly get back to me as soon as possible so I can discuss my grievance and agree on a solution with mutual understanding



Thanks and Regards



Lalit Kumar Jha

[protected]

ICICI Bank — not resolving my problem, freeze account without any prior intimation

i have been saying that i have never taken loan or any type of due relation with ICICI. Even my PAN card is registered in DTI. if you find any type of dues relation then please disclose . everytime i am going to ICICI they ask for te due relation which i never had with icici. put yourself in my shoe in feel the harrasment and tension i am feeling due to this . yesterday when i talked to my HR she told me settle it down as soon as possible . i dont undersatnd what to settle and what to clarify , i have told ICICI to show me the document which points me about the guilty . if i find myself guilty i will pay any amount . but if there is nothing why a common man is getting so trouble. I have my account in india's biggest bank SBI and PNB where i have submitted the same PAN card , i have Airtel and rellaince broadband connection which i have got by submitting the same PAN card . then it indictes that there is no significance that my PAN card or my birth date or anything mentioned in my identity proff is wrong . As per the 2nd reason that i may would have any dues with ICICI. i can say that i have never involve myself in such antisocial work. if ICICI bank really feels that i am guilty then i have right to get the information about the particular dues which your bank is pointing and which has lead to debit freeze. puting alligation is simple but proving is hard . i am in dilema i need to have salary account of ICICI for salary transaction. Being a private bank if you treat your customer in such a way that then are you sure i will allow any of my coleague , family member or myself to have any finacial or bank relation wit ICICI .word of mouth is the fastest mode of communciation, i am a masters in business administration . i undersatnd the basic of banking and wealth management , i undersatnd the KYC . but today i am really feeling why your reputation is not as such HDFC , SBI or HSBC. you need to have tyranspirancy in your system and provide satisfaction to your customer and allow them to experince your service . this will help you to be the top bank in india , otherwise i dont think i would ever allow myself to with ICICI , if my problem is not resolved as soon as possible. this is the fourth time i am sending you all the mail . and see you are still not able to find the reason why my account has got freezed up. this is directly a question on your quality srvice, qulaity means less complaint more positive feeedback from cutomer . i have never threted you all or made any scene in your bank beacuse i always give my client to serve me well and satisfies me with their service which i do same in my company ,
thanks with regard ,
Rahul kumar ..Account number :- [protected]. mail id :- a.rahul.[protected]@gmail.com
Helpful
Found this helpful?
7 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pradeep Kumar Singh
    from Mumbai, Maharashtra
    Aug 10, 2009
    Resolved
    Report
    Copy
    Resolved

    This is to bring to your kind notice i am having a saving a/c no[protected] at ICICI bank, Saharanpur . I used the debit card of ICICI Bank in the ATM of IDBI Bank to withdraw money of Rs 1000/- on dated 06.07.2009 but could not withdraw due to some error code no 072 and my transaction declined, unable to process. but next day(Dated 07.07.2009) i found from my mini statement Rs 1000/ has been debited to my a/c no[protected]. As i have given a complaint on dated 07.07.2009 to ICICI Customer care (Complaint No.[protected], but no action has been taken by IDBI (As per Customer Care ICICI) till 24.07.2009 and again given the complaint No. SR[protected]. On dated 24.07.2009 they have credited Rs. 1000/- against my complaint and againg on dated 27.07.2009 debited Rs. 1000/- from my account and giving the reason benhind "transaction id was wrong in previous Service Request No.". Again dated 30.07.2009 they has given me SR no and communicated to wait for 8 days. Till the date amount is not credited in my account.Pls look into this matter seriously and reply me.

    DETAIL are:

    06/07/2009, VAT/CASH WDL/05-07-09/22:45:00/0

    TRANSACTION DECLINED
    RESPONSE CODE 072
    UNABLE TO PROCESS
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      JOYDEEP BANERJEE
      from Kolkata, West Bengal
      Aug 9, 2009
      Resolved
      Report
      Copy
      Resolved

      I have deposited Rs. 2000 at ICICI bank's ATM at BOC-ATM on date 22/07/2009. But on date 23/07/2009 Rs. 1500 has been credited to my A/c no.[protected] at New Alipore Branch, Kolkata. On calling to Phone banking on 23/07/2009, they said that Rs. 500 was found short by them, and directed me to contact the Branch for clarification and to see the video as the cash is counted under camera.

      On 27/07/2009, I visited New Alipore branch, and then I came to know, that the cash deposited at ATM's are counted by third party, and not by the bank, and they do not have such video available at the branch.

      i have submitted a written complaint, to the bank for verification on 27/07/2009. I, may be wrong and have wrongfully deposited short cash, but I want to ensure and to see the video and the envelope in which the cash was deposited.
      Aug 14, 2020
      Complaint marked as Resolved 

      ICICI Bank — ATM Short payment

      I made a transaction at ICICI ATM on Oct 10th. I withdrew Rs. 15000. On Receipt I noticed that one of the note that had been passed on as a Rs. 500 was actually a Rs. 100 note. This was around 10 PM. I tried calling up ICICI customer care but got a message that my call cannot be entertained due to high volume of calls. I resorted to writing my account manager (Online). I was given a request number and was assured that something would be done in 7 working days. Next morning I called up the customer care again and this time a lady explained me the process. They take stock of the ATM at the end of the day. If there is any mismatch in the amount disbursed as against the amount disbursed on paper then the look at the complaints received for that particular ATM and take action accordingly. I had lost hope after hearing this because in my case I did not get 28 Rs 500 notes and then 6 Rs. 100 notes. What I got was a Rs. 100 note buried in the stack of Rs. 500 notes and then 5 Rs. 100 notes. This may mean that someone made a mistake at the bank or someone who load the ATM played foul and replaced one Rs. 500 note with a Rs. 100 note. I waited for 7 days and after a reminder got a one liner that the transaction cannot be reversed as I have been paid the full amount as per their records.
      Reason for writing here is
      1 I wanted to keep a record of this so that I have a history just in case this happens again.
      2 I wanted to see if this is happening frequently with other people as well.
      3 I cannot afford to let this happen again and again.

      ICICI Bank — Short receipt of amount from ATM

      We received less amount from IDBI ATM center, when withdrawn Rs. 1800. Received only Rs. 1300. i.e. less Rs. 500.
      Whereas received call from bank that they are not responsible from less receipt of the amount and less receipt amount will not be refund.
      Dear Pallavi,

      We're sorry to hear about your experience.

      Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

      Regards,
      ICICI Customer Service Team.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hitesh tehlani
        from Delhi, Delhi
        Aug 8, 2009
        Resolved
        Report
        Copy
        Resolved

        please send me pf form
        Aug 14, 2020
        Complaint marked as Resolved 
        please send me pf form & prossece
        To
        The Branch Manager,
        ICICI Bank,
        New Delhi

        Subject: Request to return my 5 cheque vide Sl.No. 595979 to 83

        Sir,
        I took a personal loan in the month of November 2006 for Rs. 1, 00, 000/- (One Lakh only) and my loan account no. is LPDEL[protected]. At the time of filling my loan application, I gave five cheques to your bank executive vide cheque Sl. No. 595979 to 83. The cheque details are under:
        1. Cheque no. 595979 to 81 for Rs. 10548/- (each)
        2. Cheque no. 595982 is without amount
        3. Cheque no. 595983 is cancelled/blank cheque.
        All the above five cheques are without date.

        Afterthat, I again took a personal loan in the month of August 2008 for Rs. 2, 01, 000/-. While taking my second loan, I adjusted my previous loan balance amount. At the time of filling my second loan application, your bank executive promised me that my above 5 cheque would be returned to me after the completion of six months of my second loan. But, no cheque has been returned till date by your executive/bank. Therefore, it is requested that my above five cheque be returned at the earliest.

        Thanking you,

        Yours faithfully,

        (MAHENDER KUMAR)
        Second Loan A/c No. LPDEL[protected]
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          R.saravanan
          from Chennai, Tamil Nadu
          Aug 8, 2009
          Resolved
          Report
          Copy
          Resolved

          Dear sir,
          I am worked with Iprocess As a Team Leader in icici bank vellore branch From june2005 To dec2008, i have attend a seveare road accident unable to continue the job, I will give resignation on feb-2009, I got my reliving Letter in Apl2009, but i did get my PF amont cliam.. I approched in chennai office so many Times but they not proper reply please do needful help for my PF amount Emp no; C09164.


          [protected]@regards,
          R.Saravanan,
          [protected],
          [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            faisa khan
            from Gurgaon, Haryana
            Aug 6, 2009
            Resolved
            Report
            Copy
            Resolved

            ICICI Bank Customer Care ✆


            show details 8:40 PM (16 hours ago) Reply




            Dear Mr. Khan,

            We regret the inconvenience caused to you

            We will be unable to process the request from our end.

            We request you to contact our 24-hours Customer Care for the further assistance.

            Sincerely,

            Pratima Musapuram
            Customer Service Officer
            ICICI Bank Limited


            The above is the copy of the mail i got from ur customer care, when i wrote about my query thru ur account manager in website,

            My name is faisal khan, i am senior manager with Reliance ada group currently working in lucknow U P .i am using your icici bank preferred credit card (number i cannot disclose on this portal )from the last 1 year .my credit card has a total limit of rs 44000. that is already exhausted from 3 to 4 months, and i am paying interest of rs 2340 every time on 30 th of every month. but this time i paid rs 2950 on 27 th july even before the due date (30 th of every month ), it was more than the regular one, since i had paid 1760 rs in the previous month.10 days before i was pay my last months due, i got a call from ur CSO some where in delhi( N C R ), Noida ( U P )region, that the bank has offered me a emi facility of rs 2205 for 24 months on my outstanding amount, equal amount of limit would be opened in my credit card and reward points would be redeemed on swapping.this time i should pay the minimum amount due .and from the next time, a welcome call would come to me from the bank in the first week of august, and the emi facility will start for next 2 years. i was very much relieved by this offer.but when i called on ur customer care( just to confirm about this offer will be activated on the date)day before yesterday, some one told me (in ur customer care), that the emi facility has been waived off on my credit card on the 30 th last month.it is very strange.my question to u is that, when the bank was waiving off the facility, i should have been intimated at least that the offer is being cancelled, secondly was ur customer executive was giving a false commitment to me ?, he/she was doing fraud with me.?this is breach of trust?.please try to get my emi facility on my credit card revoked as soon as possilble .i want a clarification from ur side ?.i have got ample amount of evidence against ur firm, other wise i will have to look into the legalities of the matter, consumer forum etc.please take a serious note of this matter, and try to solve this matter as soon as possible .waiting for ur positive reply.thank you.

            --
            Best Regards,

            Faisal khan. Mobile no : [protected], [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Verified Support
            Nov 04, 2011
            ICICI Bank Customer Care's response
            Hi,

            We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2385394' in the subject line.

            Regards,
            ICICI Bank Customer Service Team

            ICICI Bank — Waive off the outstanding amount

            My credit Card No. is [protected]. On the basis of my past communication the outstanding amount shown by the bank should be waived off.

            ICICI Bank Credit Card — points waived off

            i mint points got waived off without utilising. I dont have the detail of points earned cummulative since last 2 years.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              laxmisri09
              from Bengaluru, Karnataka
              Aug 5, 2009
              Resolved
              Report
              Copy
              Resolved

              Dear sir,

              This is with reference to above mentioned subject, when i was called to ICICI b2 bank customer care bangalore, regarding re issue of my transaction password, when i am requested for transaction password he told we was delivered, your password to your communication address, and provided airway bill number is [protected]. i was tried with airway bill number for tracking, it is showing, wrong airway bill number, once again i called to customer care, some other person picked the phone and he told we are not dispatched any transaction password to you. i will give one more request behalf of you.

              ICICI b2 banking is playing with customers, and not at all providing better service to customers.
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Mr. Sridhar,

              Kindly write to us at [protected]@icicibank.com with your Account number, along with your full name and contact details.

              We will be glad to assist you.

              Regards,

              Nazia Sayeed
              Office of the Nodal Officer
              ICICI Bank
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ravinder Padam
                from Chennai, Tamil Nadu
                Aug 5, 2009
                Resolved
                Report
                Copy
                Resolved

                i am a regular visitor of icici bank atm located at panchpakhadi Thane west. In month of Feb i visited atm but brinks security had come to refill money at that moment so i have wait outside atleast for 40 min.
                Once they have completeted with this task of refilling money i was the first one to access atm. I requested for Rs.8000. wherein that machine gave me all thousand notes.Now it should be eight notes of thousand but one note i found out to be a hundred note.So here almost i got rs.900 less from atm.
                It was almost 8.15pm so could not go to branch as it must be almost closed. security gave me the number of customer care to complaint but phone at atm was not working so i have call up on charged no.from my own cell...Once i dialled IVR just gave me the options of there products but not atall connecting me to customer executive i have try so hard to reach customer care executive. atlast i cud not reach executive so next day i went to the branch located at ram maruti rd, Thane west.I waited so long hrs there so that my complaint cud be heard.Finally executive noted my complaint and gave me a so called complaint no and asked me to wait 17 days.still i cud not get my money back. still waiting.and as per icici they cannot find out tat i got rs.900 less from atm as they do not have record.In there so called bloody systems they say tat i had completed with the transaction of Rs.8000 and its done.They cannot find valid record of rs 900 and they cannot do anything more than this.and they gave me such a bull answer almost after 1 month.SHAME ON ICICI FOR DUPING THE OLD CUSTOMER IN SUCH A BAD MANNER.NOW WHERE IS MY RS 900 IN THE POCKET OF BRINK SECURITY???
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Mr. Padam,

                Kindly write to us at [protected]@icicibank.com with your Account number, along with your full name and contact details.

                We will be glad to assist you.

                Regards,

                Nazia Sayeed
                Office of the Nodal Officer
                ICICI Bank
                I do support the bull- system of ICICI customer care executives, who are not ready to listen to the customers' pain. I have the same experiencing of receiving the less fund from the ATM and have been sending so many mails and making many complaints, but the executives are treating as if i was making the fake complaints. Below are the no. of emails i had sent to the ICICI, RBI and other heads, but all were waste:

                [protected] Forwarded message[protected]
                From: Pushpendra Gupta <[protected]@gmail.com>
                Date: Mon, Oct 26, 2009 at 2:19 PM
                Subject: Re: Appeal to Get the Justice
                To: [protected]@icicibank.com, [protected]@icicibank.com, [protected]@rbi.org.in
                Cc: customer.[protected]@icicibank.com, [protected]@icicibank.com, [protected]@icicibank.com, [protected]@icicibank.com, [protected]@icicibank.com, [protected]@icicibank.com, [protected]@icicibank.com, [protected]@rbi.org.in


                Hi All,

                Can someone take a pain to reply to my below query? It seems, the ICICI bank is no more concern about the customers' concern.
                I am also sending a letter to the "Chairman and Managing Director- ICICI" at below address, with a print out of the all the below emails, to let him learn that there is a probably lack of staff with ICICI, which could be prompt to response to the query of the customers.

                Chairman & Managing Director, ICICI Bank
                10th Floor, ICICI Tower, South Tower, Bandra- Kurla Complex
                Mumbai, MAHARASHTRA - 400051


                Highly disappointed Customer,
                Pushpendra Kumar Gupta
                [protected]

                On Sun, Oct 25, 2009 at 11:25 PM, Pushpendra Gupta <[protected]@gmail.com> wrote:
                Shri G. Jaganmohan Rao
                Chief General Manager,
                Reserve Bank of India

                Dear Sir,

                I am Pushpendra Kumar, facing problem with the ICICI bank. My elder brother withdrew 20k Rs. on 20th Oct.09 from one of the ICICI ATMs in Delhi, however received only 16k. We made immediate complaint, but the response from the bank is as if we were making fake reports. (Email attached Below)

                I had written a mail to "Mr. A.Kamani, Joint General Manager and Head Branch Banking - ICICI", but to my chagrin, I didn't get any response, which led me to a high degree of disappointment from such a huge Bank. Now I am loosing hope to get any assistance or proper communication from the Bank, where the Head is not listening to the Customers' complaints.

                I am unable to think other than to share the incident with the media and to file a case against the Bank, to get it published so that others could be aware about the dullness and rudeness of the ICICI executives.

                I need your guidance to handle the case. I would appreciate if you kindly let me know the right way to handle the situation.

                Looking forward for your kind response.

                Thanks and Regards,
                Pushpendra Kumar Gupta



                On Fri, Oct 23, 2009 at 12:03 PM, Pushpendra Gupta <[protected]@gmail.com> wrote:
                To,
                Mr. A. Kamani
                Joint General Manager and Head Branch Banking

                I am Pushpendra Kumar, writing this mail on behalf of my elder Brother
                Mr. Naveen Kumar Gupta, having his Salary Acc (No[protected] with
                ICICI.
                It was on 20th Oct 2009, when Mr. Naveen committed a withdrawn of 20k
                from One of the ICICI ATM near "Near Apolo Hospital, New Delhi". It
                was surprise to see that there were (10* 100) Notes in between of (30*
                500) Notes which comes to the total of 16k instead of 20k which was an
                intended amount.

                Please note: It never happens that currency of various denominations
                come out in Jumbled form, but this is what exactly happened in our
                case. If it were all 500 denomination currency then it would have been
                (40 * 500) = 20K, however 10 Notes of 500 Rs. were replaced by 100 Rs
                which caused to be a loss of 4K Rs to Mr. Naveen. I want to draw your
                attention to that point as well. There might be a hole in your system,
                which would have caused this problem.

                We immediately registered a complaint with customer care number
                SR[protected], but to our disappointment your system is responding as if
                we are making fake claim. I am highly disappointed with Mr. SYED ALI
                ASGHAR, Customer Service Officer's email, The name in his signature in
                "Bold Letters" shows the negative attitude in his communication and I
                believe a customer Service Officer should not Yell by keeping his
                names in the Bold Letters or probably Mr. Asghar doesn't know the
                email etiquette - Another feedback to you.

                Mr. Kamani, we want your intervene in this matter and a proper
                solution asap. A response from your end will prove a feedback for me
                to not to voice my concern through other mediums/channels.

                Looking forward some fast response.

                Thanks,
                Pushpendra Kumar Gupta
                [protected]


                -----Original Message-----

                Dear Mr. Gupta,



                Your complaint has been already registered with the Service Reference
                number SR[protected].



                According to the Service Request SR[protected], the transaction has been
                verified & found to be fully paid & successful as per our records.
                Hence, we will be unable to reverse the amount of Rs 4, 000.





                Sincerely,

                SYED ALI ASGHAR

                Customer Service Officer

                ICICI Bank Limited





                -----Original Message-----

                Dear Sir / Madam,



                I have one salary a/c[protected], Name : Naveen Kumar Gupta).
                Yesterday I was withdrawing Rs. 20000/- from one of your ATM machine.
                When I was getting the money it’s 500x30=15000/- & 100x10=1000/- total
                Rs. 16000/-, but in my a/c showing of Rs. 20000/- debited. Immediate I
                was visited at your nearest Branch in NFC (New Friends Colony) and
                inform about this incident, but they were advise to me for make a call
                at Customer Care. I was made a call to customer call also and inform
                about this now I am getting one Complaint No SR[protected], Dt.
                20.10.2009.



                Now I request you please confirm how much time you will take to
                resolve my this problem and when I can get my short money of Rs.
                4000/- in my a/c.



                Looking forward for your positive response ……..



                Thanks & Regds

                Naveen Kumar Gupta
                Dear Pushpendra,

                We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.
                On april 18 2011 I did withdraw 10000/- from central Bank of India ATM using ICICI bank ATM card. But i got only 4400/-. Actually i should get 19 notes of 500/- and 5 notes of 100/- but i got opposite. I got 19 notes of 100/- and 5 notes of 500/-. After that imidiatly i called to ICICI bank and told about this issue. I asked to the customer care that do i need to provide any type of proff as i was in ATM that time. Custoer care toled me that no need to provide any kind of proff. After that i called to ICICI bank so many times but i did not get my money bank please tell me what should i do.? My email id is [protected]@gmail.com
                Helpful
                Found this helpful?
                4 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Steven Colaco
                  from Mumbai, Maharashtra
                  Aug 5, 2009
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have made the below listed deposits with ICICI OBU in USD($) deposit

                  DEPOSIT NUMBER[protected] [protected] [protected]

                  ORIGINAL CONTARACTED RATE 4.01 4.44 5.12
                  APPLICABLE INTEREST RATE FOR HELD TENOR 3.72 4.11 4.91
                  ACTUAL TENURE OF DEPOSITS HELD (IN MONTHS) 68 69 65
                  VALUE DATE 4.12.03 15.10.03 2.8.04
                  MATURITY DATE 4.12.09 15.10.09 2.8.10

                  First of all I had informed the bank way back in 2006 that I had changed my status from Non Resident to resident. They did not inform me at that time that I also needed to close the FD as per the directives of RBI( RBI/2004/130 DBOD.IBS.BC/ 72 /23.13.004/2003-04). I went on paying Tax on these FD on the interest earned till this year.

                  Now in the month of July( close to 2-5 mts before maturity) the Bank informs me that as per the RBI Rule(copy Attached) they say I have to close the FD.

                  To add to this they are also giving me a much lower rate of interest as agreed at the time of making the deposit although they agreed not to penalize me for the same.

                  I feel that the bank is taking advantage of the fact of lack of lawful implementation and gray area in this matter and is short changing me of my hard earned money.

                  Pls help me to understand & resolve this.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    M.SHEIKIBRAHIM
                    from Mumbai, Maharashtra
                    Aug 5, 2009
                    Report
                    Copy

                    sub : Amount debiited my a/c
                    Ref : Dated 01-08-09
                    a/c no :[protected]

                    Respected sir,

                    I used HDFC bank ATM to withdraw amount of Rs.600 from my icici a/c on 1st aug, . But the ATM is not working properly I have not received the amount. but after i go to icici ATM and i have
                    take a print out Rs.600 hasbeen debited on my a/c. so pls reimburse the amount as soon as possible to my a/c.

                    Thank u
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Udit Sachan
                      from Delhi, Delhi
                      Aug 4, 2009
                      Report
                      Copy

                      Dear Sir,
                      This is to inform you that we have our ICICI bank branch in express road at PREM PLAZA building we are facing lot of problem due to technical problem we are unable to run our branch smoothly.
                      Theefore you are requested to guide you staff to attand the call on top most priority.

                      Thanks & Regards
                      Udit sachan
                      Infra Facility Manager
                      ICICI bank Ltd.
                      Kanpur Cluster
                      [protected]
                      dear sir,
                      i have a two wheeler loan on 2005 and my loan code no is LTNKD[protected],
                      my fault is that i have paid Rs.9220/- in cash mode aginst of F/C on 2006 but this is not enogh after few months one of bank recovery agent has comes to my office and say that we ( icici bank ltd) have a mistake in his F/C so plz co-op with us and pay one more emi of Rs. 999/- for ur noc. after his request i have paid him Rs999/- and that is the last time when icici bank employ listen to me. after that lot of time i went to your jalandhar branch but allways negitive result only. one o[censored]r staff miss madhu in whole branch who can understand my problem but she cannot do anything.
                      plz tell me how to get NOC ????

                      with regards
                      Sajesh Kumar Sharma
                      +[protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tashrif Ahmad
                        from Chennai, Tamil Nadu
                        Aug 4, 2009
                        Resolved
                        Report
                        Copy
                        Resolved

                        ICICI Bank had sent a courier by you on 23/07/09 with courier airway no. [protected]. one your courier boy came at my door on 23/07/09 but I was not at my home. my brother requested him to deliver that courier on belalf of my ID card, but he didn't gave. please you are requested to find out my courier and send to me on my proper address that icici bank had given to you. My contact no. is [protected].
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        courier from bank — Not Received since last week.

                        ICICI bank has informed that my courier has been sent on 25/04/08 visw AWB[protected]. i HAVE NOT RECEIVED TILL TODAY.

                        The Address is in Mumbai itself.

                        Also am not able to find address/contact no. of Express IT Courier.

                        kindly look in to & confirm.

                        icici bank,document courier — courier not yet received

                        icici sent the courier to me thru your concern on 08-10-08 but still i"m not received the courier &airway bill number is[protected] pls take immediate action that courier is very important to my future processing with icici.

                        Debit card — courier not received yet

                        courier Not recieved Yet
                        Hi,
                        A courier was sent by icici Bank to with the name vipin kumar sharma with AWB No [protected] on 1/7/09. But it was not delivered Still.

                        The cover contains an debit Card which issued by the icici Banks Ltd.

                        Need immediate action for this.

                        Regards,
                        vipin kumar sharma
                        [protected]
                        Dear Mr. Ahmad,

                        Kindly write to us at [protected]@icicibank.com with your account number and alternate contact details.

                        We will be glad to assist you.

                        Regards,

                        K Raghavender
                        Office of the Nodal Officer
                        ICICI Bank

                        icici bank/dabit card — Card not yet received

                        Refer to S01071397 dt 11July 09, the courier not yet received. You are requested to forward the details to my E-mail id or mobile no: [protected].
                        I also have similar complaint . I have applied for debit card on 31/08/2009 via request no.SR[protected]. I specially mentioned that my card and PIN should be sent by they registered post only as courier is not reachable here. They sent my card registered post which I got on 09/09/2009 but again they sent my PIN by courier, which is not reched upto me. Courier service has returned it back by mentioning that person is not available at the given address which is totally wrong I am serving here since last 10 years. I have write to costmer sevrvice of icici bank regarding this. But instead of taking action against courier service they told me to apply again for PIN. I am fed up from icici bank services. I had also faced similar problems earlier also. Why they don't send documents by registered post when courier services are not reachable at remote places.
                        Ramnik Aggarwal
                        B.A/C No.[protected]

                        ICICI Bank — courier not received

                        Hi,

                        I sending some imp document paper to our customer but till date not received.
                        AWB No 1876757 on 10/10/2009.
                        Dear Mr Khan,

                        We're sorry to hear about your experience. Please write to us with your specific issues and contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

                        Regards,
                        ICICI Customer Service Team.

                        ICICI ATM CARD — not received yet

                        icici send my atm card on 27/01/10 but i have not received yet
                        Dear Sudhir,

                        We apologise for the inconvenience caused.
                        Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 208809). We'll contact you and work to address your issue.

                        Regards,
                        ICICI Customer Service Team.

                        ICICI Bank Debit Card — Irresponsible Goa service- docket no 7640659305

                        Docket no [protected] to be delivered on 17th March,2010......but the delivery boy just called on landline ... since the landline is not working he simply return back the parcel stating that the customer not found....

                        As the proper address is mentioned on the docket he should have very well located my residence & would have deliver the same.... but it is due to wrong person deputed by your company in the goa resgion such careless & laziness attitude are croping at goa service station.....

                        Boss... the parcel contains my Bank debit card .... due to this careless attitude my fund got blocked....

                        I hope ICICI have paid for the delivery charges as the same has been recovered from me
                        Hi Sameer,

                        Thanks for bringing it to our attention.

                        Please email us with your account number and contact details at [protected]@icicibank.com (Subject line: UID 305707). We'll be glad to be of assistance.

                        Regards,
                        ICICI Customer Service Team.
                        dear sir
                        I amn't reacived my debit card or cheqe book
                        so pleeze sen me my debit card or cheqe book
                        I also have similar complaint . I have applied for debit card.I am recived Dabit Card but Dabit Card Pin Number courier is not reachable here.PIN by courier, which is not reched upto me. Courier service has returned it back by mentioning that person is not available at the given address which is totally wrong I am serving here since last 10 years. I have write to costmer sevrvice of icici bank regarding this. But instead of taking action against courier service they told me to apply again for PIN. I am fed up from icici bank services. I had also faced similar problems earlier also. Why they don't send documents by registered post when courier services are not reachable at remote places.
                        Sandeep Jadhav
                        ICICI BANK.A/C No.[protected]
                        Mob-[protected]
                        MUMBAI
                        Now days both Husband and Wife are working and no body is there at home to receive the courier.
                        It is better to send the ATM-Debit Card to the concerned branch.
                        The customer can go collect the Card / Cheque Book personally from the Brach.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        15 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rohit
                          from Mumbai, Maharashtra
                          Aug 4, 2009
                          Resolved
                          Report
                          Copy
                          Resolved

                          I was maintaining a joint account in one of ICICI Chandigarh branch. After a year as i shifted to Faridabad I was in no need of that account and want to get it converted into a single holding account. I visited one of the branch in Faridabad and requested to convert that account. There were some representatives sitting behind the desks of ICICI who were responsible for getting the paper work done for new account opening.

                          They made me open the new account in their Faridabad branch and told that they will do the needful for the closure of that account in Chandigarh which is as good as converting that existing account.

                          Lately i found that the new account was opened but the Chandigarh account was not closed and as i was not maintaing QAB in that account i was charged on that.

                          The wrong commitment of ICICI representative brought me in such situation.

                          Now the new request of account closure will only be processed once i will pay those charges as my account is showing negative balance now.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Mr. Rohit,

                          Kindly write to us at [protected]@icicibank.com with your Account number, along with your full name and contact details.

                          We will be glad to assist you.

                          Regards,

                          Nazia Sayeed
                          Office of the Nodal Officer
                          ICICI Bank
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Madhuri Arya K
                            Aug 4, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hello,

                            I made a Debit Card purchase of INR 2, 447, on 1st of August In Serengeti restaurant, Bangalore. Twice my card was swiped by the person at the counter post because of some problem with the machine. On 2nd of August 11.30 am I got 2 sms from ICICI bank saying twice INR 2, 447 has been debited from my account, in total Rs 4, 894/- had been debited from my account and when I brought it to the notice of ICICI costumer Care people they told me to fax the details of the transaction to the department called 'Debit Recon Team' . Post which I registered a complaint with ICICI bank, complaint Number[protected], to which I was told it will take 35 days to resolve this.

                            But 35 days is a long time to resolve a complaint when the fault is either of the bank or the store.
                            According to the regular process if the card has been swiped twice for the same transaction the money has to be auto credited WHICH IS NOT DONE IN MY CASE.
                            Also for every transaction bank should send instant messages but during this transaction the SMS was sent 20hr latter . i.e.on 2nd of August 11.30 am.
                            I WANT TO KNOW WHY THIS HAS HAPPENED?????
                            WHO IS RESPONSIBLE FOR THIS NEGLIGENCE?
                            THIS IS REALLY UNFAIR TO THE CUSTOMER TO WAIT FOR 35 DAYS.


                            There should be a penalty on whichever party is guilty. If we submit a cheque in the bank and it bounces, we do pay a penalty similarly in this case the bank should number one not take so long to resolve this since I am in need of my money and second should pay a penalty. I need the interest amount for the number of days it got delayed. Hope you understand my problem.
                            I need this to be resolved AS SOON AS POSSIBLE.

                            Waiting for your reply.

                            Regards

                            Thanks and Regards,
                            Madhuri Arya K
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            ICICI Bank and Max store — False Debit

                            Hi

                            Subject- Complaint againse false debit,

                            I made a purchase of Rs 1003/- at Max Store, Great India Place, Noida. twice my card was swiped by the person at the counter post which he said that there is some problem with the machine, hence I made a cash payment. In about 5 minutes I got 2 sms from ICICI bank sayinf twice Rs 1003 has been debitted from my account, in total Rs 2006/- had been debited from my account and when I brought it to the notice of max store they mentioned it is not reflecting in their account and that this is bank's fault, and they cant reimburse the money. Post which I registered a complaint with ICICI bank, complaint Number[protected], to which I was told it will take 35 days to resolve this.

                            Per me 35 days is a long time to resolve a complaint when the fault is either of the bank or the store. There should be a penalty on whichever party is guilty. If we submit a cheque in the bank and it bounces, we do pay a penalty similarly in this case the bank should number one not take so long to resolve this since I am in need of my money and second should pay a penalty. Hope you understand my problem and resolve this.

                            Regards

                            Upasana Raina
                            Dear Ms. Raina,

                            Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Debit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

                            We will be glad to assist you.

                            Regards,

                            Nazia Sayeed
                            Office of the Nodal Officer
                            ICICI Bank
                            Madhuri,

                            Sorry to say but you are an stupid women, sorry to say but this is not the way to treat ICCI, see your language, how you are behaving, this is just a machine fault it can happen anywhere.And there is proceedure in every company and bank to return the money.Looks like you are a mean lady who just knows how to take advantage of others, Surely one day you will suffer for you doings.Hope you will understand the feelings of human being one day, rather than just blaming.

                            Regards,
                            Prakash.
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bandi.anil
                              Aug 3, 2009
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi,

                              My name is Anil Kumar.Bandi

                              I had have home loan with ICICI Bank with Loan Account No. NHHYD[protected].

                              I closed this loan on February 6th 2009 by paying entire outstanding loan amount, and while paying i gave the cheque with some excess amount (Rs. 1312.74) and and got the confirmation from bank employee this amount will be credited back to my savings account with in 2 weeks, but till today this is not happened.. and i walked to ICICI Kukat pally, Hyderabad branch many times but did get the amount credited back to my account. everytime they are asking for 2 weeks time now its already 6 months over..

                              Please help me to get this amount back.

                              The closure statement which i got on Feb 6th 2009 show sthe out standing amount as Rs. 8, 25, 897.26 and i gave the cheque with the amount Rs . 8, 27, 210.00.

                              I have all the required documents with me like closure statement, receipts, and photostat of the cheque i gave, pls let me know if any thing required for further action

                              Please help me to get the excess amount back which i paid to ICICI bank.

                              Regards
                              Anil Kumar.Bandi
                              Mobile NO [protected].
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Please Visit the nearest loan branch and ask then to provide a statement of your account. If there is any excess ask them to refund it.

                              It can never happen that they reject you for the same. If so, go to ICICI Bank website > Compliants> and register your complaint.

                              You should know the forum where to address such issues.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gopi Chand Sharma
                                from Morinda, Punjab
                                Aug 3, 2009
                                Report
                                Copy

                                Dear Sir / Madam,



                                This is to bring to your kind notice that my salary account no.[protected] is ceased as informed by ICICI Bank, Malviya Nagar Branch, Jaipur against my credit card no. [protected]. This has been done by the bank at his on without prior intimation to me. This leaves me in great trouble and does not intent that the bank keeps good relation with the customers. The dispute is very old one and I am regularly writing to the bank to settle it once for all but the bank is not responding positively. I request to you to release my salary immediately and advise your official to see me to settle the issue or I will leave with no other alternate but to go to the legal notice and consumer court.





                                Gopi Chand Sharma

                                Credit Card No. [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  avinash pillai
                                  from Indore, Madhya Pradesh
                                  Aug 1, 2009
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear Sir,

                                  I would like to bring to your notice that Icici bank people evert time deduct money from my saving A/c without intimation. I am in the phase of settement of my Icici card [protected] .the bank people have accepted to settele the amount in 45000( to be settel in 3 installment but once i had made the first installment they said that your settelment amount has been rejected.

                                  last time when they deducted amount from my a/c I was in appolo hospital chennai for my dad surgery and they Debited amount from my a/c in which i faced lot of problem as i was short for amount to deposit at the hospita.

                                  please find the below mail where you will find how these people are trained for cheating.

                                  Dear Sankaran,
                                  As per our last communication you told me that you will get back to me for the below query & request but today collection people had Debit 18691/-Rs from my saving account, As i had told you earlier that the particular credit card was at the settelment mode and for the same i had already paid first insatllment 15000/- and the rest of the two was to be collected through the cheque and some was come at my place along withe settelment letter.

                                  please get the reversal done of the above amount and adopt the authentice way for settlement. you can cross check SR[protected] according to which Nisar( collection manager) had communicated that credit card nos [protected] has been approved for the settement fo 45000/- according to that i had paid 15000/- cash as first intallment and rest is to be paid in cheque . I had mailed earler also intimating Nisar that nobody had yet turned for collection.

                                  this is third time happen that i had gone for settelement and some unauthentic activity has happend from your end. please do the requirement on urgent basis, I had word with the call center team according to him the same has been done from nagpur collection team.

                                  Thanks & Regards
                                  Avinash pillai
                                  icici lombard
                                  Jabalpur (M.P.)



                                  'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
                                  ----- Original Message -----
                                  From: Avinash Pillai
                                  To: saikrishnan.[protected]@icicibank.com
                                  Sent: Friday, July 17, 2009 5:03 PM
                                  Subject: Fw: ICICI Bank Credit Card - Intimation for Payment


                                  Dear Sankaran,

                                  please go through the below mail As discuused with NISAR the Credit Card No. [protected] was to be setteled in 3 installment 0f 15000/- ( in 45000/-) and according to that i had made the first payment and i was told the rest two Payment will be collected by collection officer who will carry the settelement letter . but no one turned out after that I had written the mail to Ajanata also that accord to the communication i had not received the settlement letter and no one has approached this had happed twice with every time your people collect the First installment and don, t turned .

                                  11500 /- was collected first time
                                  15000/- second time
                                  request you please first reguarlise thing at your end and come with the proper settelement process I had already paid more than 40000/- in the in this phase kindly check my statement of last year also.

                                  Every time the manager change according the credit pending list circulated and i had suffer.will send you the mail of nisar alsi which o had received at my personal yahoomail.



                                  Thanks & Regards
                                  Avinash pillai
                                  icici lombard
                                  Jabalpur (M.P.)

                                  'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
                                  ----- Original Message -----
                                  From: Avinash Pillai
                                  To: Ajanta Barua
                                  Sent: Thursday, May 28, 2009 3:34 PM
                                  Subject: Fw: ICICI Bank Credit Card - Intimation for Payment


                                  Dear ajanta,

                                  please find the deposit payslip attached for your reference.
                                  .
                                  Thanks & Regards
                                  Avinash pillai
                                  icici lombard
                                  Jabalpur (M.P.)

                                  'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
                                  ----- Original Message -----
                                  From: Avinash Pillai
                                  To: Ajanta Barua
                                  Sent: Wednesday, May 20, 2009 11:51 AM
                                  Subject: Fw: ICICI Bank Credit Card - Intimation for Payment




                                  Dear Ajanta,

                                  received the request SR[protected]

                                  Thanks & Regards
                                  Avinash pillai
                                  icici lombard
                                  Jabalpur (M.P.)

                                  'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
                                  ----- Original Message -----
                                  From: Avinash Pillai
                                  To: Ajanta Barua
                                  Sent: Wednesday, May 20, 2009 11:05 AM
                                  Subject: Re: ICICI Bank Credit Card - Intimation for Payment


                                  Dear Ajanta,

                                  As disscussed I am in the process for the process of settlement of the below credit card amount.

                                  Thanks & Regards
                                  Avinash pillai
                                  icici lombard
                                  Jabalpur (M.P.)

                                  'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
                                  ----- Original Message -----
                                  From: Ajanta Barua
                                  To: avinash.[protected]@icicilombard.com
                                  Sent: Monday, May 18, 2009 3:47 PM
                                  Subject: ICICI Bank Credit Card - Intimation for Payment


                                  Dear Avinash,
                                  Sub: Credit Card No. [protected]

                                  It may have missed your attention that a Minimum amount of Rs. 45, 460.00 is due from you in respect of your lCICI Bank Credit Card as mentioned above.

                                  Total Amount Due - Rs 45, 460.00




                                  You are requested to regularise your account by paying Rs.45, 460.00 as above at the earliest. Please make the payment at the address as mentioned below:

                                  Ajanta Barua, DSMG - KAM
                                  III Floor, West Wing RAPG Tower
                                  J B Nagar, Andheri E, Mumbai - 400059
                                  Contact No.[protected]
                                  Please feel free to meet our authorized person at the above mentioned address in case you require any further information / clarification. Kindly ignore this letter if you have already made the payment.




                                  Yours sincerely,

                                  For ICICI Bank Ltd,


                                  Ajanta Barua, DSMG - KAM
                                  III Floor, West Wing RAPG Tower
                                  J B Nagar, Andheri E, Mumbai - 400059
                                  Contact No.[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  unable to reach customer care from past 3 days.. Disconnecting the call after every entry.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    Lakshmi Girishankar
                                    from Mumbai, Maharashtra
                                    Aug 1, 2009
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Dear Sir,

                                    My husband is holding a ICICI credit card no. [protected]. We have been cheated trice. 1st in the month of October 2008, the case was under lawyer. we contacted him, he asked us to pay immediately 15000/- and said that the procejer will take 2-3 months for settlement letter. Instead of settlement letter we started receiving Bills added interest to interest. We wrote letters to banks and emailed them several times. In the month of April we received a call saying they will settle the amount at 15000/- and paid initially 4500/-[17.04.2009]and gave 1 seniors mobile no.[protected] Ravi], In starting he use to say excuses like - signing not done, person not available, he is out of station etc.. later on he stopped attending our phone calls. Then we received a call from RMS - Mr.Ajay [protected]/ 32907509/ 65282593/ 64562866 contacting his senior Mr.Abilash he promised me a settlement amount of 15000/- in which I have to pay 4500/- [03.07.2009in your record it will 06.07.2009]]and rest in 3 PDC cheques. Now till date we have not received the settlement letter we have contacted him several times, but even the person is available they are saying no. to us. Now we started receiving some others calls saying they will issue us a settlement letter for 45000/- and we have to pay minimum amount due. Please help us in this matter. We are not affordable to pay this much amount. Our financial condition is such that we are not even able to cop up with the household expenses. My husband have lost his job since 6 months he is sitting idle at home. I have 2 children’s who are studying, I don’t even have money for their school fees. The Trustee people are helping us . they are paying the school fees.
                                    please help us.
                                    So I would like to request you once again to look into the matter personally and issue me a settlement letter with the minimum amount [ 9 to 10 thousand as a full and final settlement amount, not more then that]. This is an humble request from me

                                    SO PLEASE PLEASE HELP ME & MY FAMILY TO SURVIVE AS WELL AS TO CLEAR YOUR DUES WITH MINIMUM AMOUNT.

                                    YOUR EARLIEST AS WELL AS POSITIVE APPROACH WILL BE HIGHLY APPRECIATED..


                                    With regards

                                    Lakshmi Girishankar
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      madhu goel
                                      from Lucknow, Uttar Pradesh
                                      Jul 31, 2009
                                      Report
                                      Copy

                                      my card no [protected] i have recived a bill statement date 28/07/09 of amt 56031.59/- in this bill u have charged interest of rs 2674.15/- which is wrong as i didn`t get my last bill afterthat i paid rs 30000/- on 11/07/09
                                      sir/madam as u see iam receiving bill after 2 months but i dont understand without receiving bill &paying rs 30000/-on my own why are u charging interest
                                      sir please look in to this matter &my payments from last 3-4 years less this interest of rs2674-15/- from my act
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sanjala Suryawanshi
                                        from Mumbai, Maharashtra
                                        Jul 31, 2009
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear Sir / Madam,
                                        I Ms. Sanjala Suryawanshi presently residing with my mother and daughter at Yashashree Bldg. A-11, Flat No. 202 Behind Gokuldham Temple Dindoshi Goregaon (East) Mumbai – 4000063, I am working as a Head of Operations with Shakuntalam Telefilms Pvt Ltd from 2007.
                                        Sir I have been constantly getting threats and abuses from the recovery agent Mr. Aditya who is working for Siddhi Business solutions, Shivshakti Industrial Estate Andheri Kurla Rd. Unit No. 8 Andheri East Ground Floor
                                        I have been constantly getting threats and abuses from the recovery agent Mr. Aditya who is working for Siddhi Business solutions, Shivshakti Industrial Estate Andheri Kurla Rd. Unit No. 8 Andheri East Ground Floor.

                                        I was holding an ICICI account from 1998 I have been always using Debit card but in 2005 when I was shopping in Hub Mall Goregaon east I was forced to take a Women’s Special Credit Card. Card No. is [protected] issued on 20th June 2005. Closing was A lady who was giving me this card told me that as this is a special card there won’t be interest charged on the same & ask me to keep an auto debit facility of Rs. 2000 every month which will be debited from account. I believed her & took the card after that they kept auto debiting Rs. 2000 every month from my account in spite of that they kept sending me statements with Interests. And in 2007 they auto debited Rs. 9000 from my account without any intimation. I was very upset and tried to talk to them I had gone to their office at J. B. Nagar but they did not respond properly I was asked to wait for hours. Since I am working it was not possible for me to do a daily follow up by going there so I decided to close my account with ICICI and opened a new account with HDFC.
                                        This all started in first week of July 2009 when Mr. Surendra Shukla another sub agent was sent by Mr. Aditya to my residence. My mother was alone with my daughter. My mother is 74yr. old & suffering from Low blood pressure and also has other health problems due to her age so she is unwell so she requested mr. shukla to come back once my daughter Ms. Sanjala is home in the evening hearing that Mr. Shukla called MR. Aditya and made him speak to my Mom. Mr. Aditya was very rude to my mom and started abusing my mother by pretending that your daughter is fraud & we will take very strict action & put her behind the bars so my Mother was panic. She tried calling me but due to network problem she was not able to get through. So called my family friend Mr. Nitin Bandekar a Cinematographer & requested him to call me. He called me & told me about what was happening at home. I called my mother immediately and told her to cool down I spoke to Mr. Surendra. & requested him to come back once I am home.
                                        The very next day I received a call from Mr. Aditya who began the conversation very rudely with me where I was trying to be polite but his language was very humiliating & abusive he was demanding either I should pay the entire amount or come down for the settlement for which I told him that I will come after a week & he agreed but I was not comfortable to go & meet him because of his abusive behavior so he started calling me again which went on for a week.He went on calling me franticly from different different land line and cell numbers those numbers are[protected],[protected], [protected], [protected]. I told my family friend Mr. Shailesh to look in to it & through Shailesh’s source I got to speak to Mr. Satish Iyyer, Manager from ICICI whom I narrated the entire incident and then he promised me that he will stop this activity, but I should come down to their office with my convenient time and settle this issueI agreed for the same. These days I have been really tied up with my work so was not able to go but told him to wait for 2 more days & once I get free I will surely come to discuss. Mr. Satish agreed but again since yesterday Morning i.e.29th July 2009 Mr. Aditya started calling and threatening me. Mr. Shukla was again sent to my place.

                                        They have made my life full of stress i am suffering from low blood pressure.My health has affected badly i am not able to digest food, have complaints related to head ache & stomach ache. Since i am the only earning member of my family & have a responsibility of my 2yr. old daughter & 75yr old mother My mother is going through health problems because of this tension. Who will be responsible if any thing happens to me or my mother and my daughter? My life is at stake and i have lodge a complaint against ICICI in Dindoshi Police Station.
                                        My prayer to you is that I have full faith in Consumer Court that I will not be disappointed. kindly request you to take strict action against this activity & I need your help.
                                        Hope you will do the needful.

                                        Thanking you.

                                        (Ms. Sanjala Suryawanshi)
                                        Head of Operations
                                        Shakuntalam Telefilms Pvt. Ltd
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Hello Sanjala,

                                        same type problem now i m facing ..

                                        is ur problem has been solved.

                                        IF solved what are the thing u did.. please guide me same .

                                        thanks,

                                        Prashant
                                        I am also facing the same issue...a lady is calling me from the same no.i.e. [protected] telling me she is from ICICI bank and some one has given my reference for credit card...and asking that they will follow up at my residential add...however i dont know the person who has given my reference..after reading your complaint i believe its a fraud case...just let me know how can I handle this...Any suggestions please...

                                        Thanks,
                                        Seema
                                        We need to put together a suicide campaign against this bank. If enuff people gather outside their branch and commit mass suicide it would put this issue on focus. also we cud burn their branches down on the way. ICICI sucks! I would like to see them fall.
                                        I completely agree with Sanjala Suryawanshi. I have a personal loan with HDFC bank and I always use to pay that by giving money when one of their agent comes to collect it. But I stopped making payment by cash later when I came to know that I have been cheated by them as the person who collected money did not deposit money in HDFC account. And from that day I give them only cheque. This month in July 13th i.e. Friday, I have given them one cheque as I had an EMI pending and unfortunately the cheque bounced. Later I got a call from some Pratap Shetty who is working with Siddhi Business Solutions, Shivshakti Industrial Estate Andheri Kurla Rd. Unit No. 8 Andheri East Ground Floor, the same place from where Sanjala Suryawanshi also got a call. I explained him that its difficult to give cash as I have been cheated in the past so can give you only cheque, but he didn’t agree. Later I agreed to give cash, take a risk one more time and told him that you can collect cash on Saturday as now I am in office and don’t have cash in hand and hence on you can collect it on Saturday. But instead of saying yes he is now giving threats and abusing me, my mother and family. I think some employees are mannerless in this company and Mr Pratap Shetty is one of them who don’t have manner and don’t know how to speak to anyone. Please help me find some solution to teach a lesson to this Pratap Shetty. Kindly take some strict action towards him.
                                        Helpful
                                        Found this helpful?
                                        4 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit