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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 559

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D
Dinesh Anandrao Pawar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change email id

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Hii, icici team
Dinesh pawar here
Dear sir
Please change my email id as registered is the wrong one and i am not getting the credit card statement.
So please change my email id to : [protected]@gmail.com
I want to have my credit card statement on email id but due to some spell mistake in my email id, i am unable to get that.
Therefore please look into matter and do th needful. Thanking you all.
Hope...
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pawank1987
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nfs charges applied without my knowledge

Address:Thane, Maharashtra, 421202

Hi sir,

I have been charged twice a week for nfs charges. Within a week i have been charged for 4300 rs for icici bank. Since icici bank has no cash at atm, i use another bank atm to withdraw the cash. However, this was my first or second transaction of this month. As per rbi guidelines, we should be charges more than 3 transactions and in this case nfs charges should not applied....
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نزيره ناز
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nfs cash withdrawals without my knowledge

Address:Bangalore, Karnataka, 560032

Am very upset with icici bank where there was a withdrawal of 20000/- without my knowledge.
I hardly used my debit card as i rely only on net banking...
I will be filing a fir on the incident and also on icici bank for the negligence... I want the amount to be reversed at the earliest and am not ready to wait for 19 days for the investigation from the banks end...
If i don’t get the amount reversed i’ll be publish...
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A
Abdsindgikar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nri customer with nre account

Website:ICICI internet banking

I am unable to get otp or urn sms on my mobile for doing fund transfer,

I have called customer care numerous times but still the issue is not resolved.

My mobile number is registered with icici and also verified by customer care which is same as what i had always used.

I do get sms notification when i am withdrawing amount from atm, problems seems to be only with otp or urn sms.

I...
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J
JAI D SINGH
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not recd

Address:743144

As per bookmyforex, they have refunded rs 12912 on 29 dec 2017 to my credit card.
I am reproducing their response recd in their e-mail reply to me "the card amount for the order number 742285bmf26e12a9e9a2a6b amount rs 12911.98 is blocked by your card issuing bank and will be reversed back to your account as per your card issuing bank's procedures and also please be informed the amount has not been acquired by ccavenue since your...
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A
ajay shrav
from Ahmedabad, Gujarat
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aadhar card not link with bank account

Address:Morbi, Gujarat

Respected sir

I have many time request bank branch update my adhar card number but not link with my account
I have not recevied my salary and gas subsidy my salary throuth out dbt adhar base payment
I have saving account icici bank no[protected] ifsc code icic0001165
My adhar number is[protected]
Please mapped my account with adharcard immigeatly...
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Address:Hyderabad, Andhra Pradesh

Hello, i tried to pay rs.200 application fee regarding tspsc vro notification through tspsc website on 8th june 2018 using icici debit card. The transaction got failed but the amount got debited from my icici account with some cheque number. I tried even second time but, same repeated. Total rs.400 got debited from my account i. E., "[protected]"... Please resolve this and refund the amount at the earliest. Thank you....
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C
Chandra joshi
from Mainpuri, Uttar Pradesh
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deduct my 349 rupee recharge on my bank upi account throw my jio sim app..

Address:Nainital, Uttarakhand, 263139
Website:[email protected]

I have recharged my jio number (Protected) with ammount of rupee 349 on 8june 2018 was the time 12.16 pm. When i open my jio app and click the 399 recharged he show me 51 rupee discount and deduct my upi bank account throw [protected]@icici 349 rupee. Amount deduct my upi acc. But recharge was not done. I complain my jio customer toll free number but he says you wait some days your money will be refunded but my money was never refunded. I complaint...
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L
Lakhan143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cost deducted but product not received 40 days passed away

Address:Pune, Maharashtra, 412210
Website:Provogue. Icici 2017

I purchased bag from provogue icici 2017 site and pay rs 300. I have been ordered on 25 april 2018 but till date i didn't get any product and msg.
Its worst... It's a thieft at the one side to see. My humble request you to punish them who is poor people to loss them.

If this site not able to send the product why made this site.. I want my product money with interest

Do the needful asap....
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S
SDas79
from Bhubaneswar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card billing late fee not reversing

Address:Khordha, Odisha, 751006

During april payment, i did the payment on 4th april. Due to technical issue at back-end, the payment did not happen and it was not notified properly to me. Later on 12 when i went to site for different issue, i found payment not done and i did the payment.

Now icici bank personnel or helpline does not want to discuss in detail and does want my late fee to reimburse. I looks like since it is a big amount so they intentionally...
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R
rathi09
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding company claim

When i try to check my pf balance, it comes as shown below. So only i asked my pf no. Kindly resort this issue.


Status for member id: mh/ban/0049598/000/0518490

Invalid input / member name mismatch against this mh/ban/0049598/000/0518490

*data updated till[protected]:44:23

Total requests served:[protected]Updated[protected]:45:22)...
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R
raghavendragpatil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money from icici bank account

Address:Pune, Maharashtra

I am raghavendra patil. I have saving as well as dmat account in icici bank.
When i called customer care they are not picking up phone.
Icici is deducting money without any intimation.
Here is an example below.
From my account rs.826 has been deducted from my account as dmc/in[protected] dp chgs till apr-18. I am previlege customer still it is deducted. There was no prior notice. I haven't received any deduction...
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S
sumeet_panjabi
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charges been levied without prior notice

Address:411057
Website:www.icicibank.com

Hi, i had monthly sip deduction of mutual funds from my bank account. The sip was scheduled to be deducted on 1st of june. But my bank account was hit on 30th of may and i was charged ecs charges for the same 4 times (For 4 sips). I was not notified by the bank or by third party that sip is about to get deducted. Is this how you treat your customers? We keep our money with you so that it is safe and you charge us like this!! Ridiculous. I...
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R
rituwadhwa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mab charges deducted from account without adequate prior notice

Address:New Delhi, Delhi

This is in continuation with my earlier complaint regarding mab charges.
If the bank has not provided any services like sending mail, sms, message or telephone then bank has no right to deduct any charges like mab charges, debit card charges from the customers without prior intimation. This is against the banking ombudsmen scheme 2006 clause 8 (K).
When the account was opened in 2005 in defence colony branch that time no mab...
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Savita Dahiya
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

multiwallet food card

Address:Gurgaon, Haryana, 122002

I am not able to update the kyc details for my multi wallet card, tried to connect with the customer care for about 6-8 times but each time its not attended. When i tried to login through the self help portal, its saying "invalid card status"

If i am trying with the net banking or icici pocket, no were i am getting option to see my multi wallet card status or updation of kyc option.

At least let me know, if i...
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Vikas2407
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smab charges with any prior information

Address:New Delhi, Delhi, 110001

Dear team

Today I just checked my account balance of icici, I see their is deduction for SMAB charges 599+107 GSt=706 for the month of April but all I want to know when their is minimum amount which is already in the a/c in the month of April then why is the deduction or without any prior notice for the deduction given by the bank
As this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate...
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R
rituwadhwa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mab charges deducted without adequate prior notice

Address:New Delhi, Delhi

On operating my saving a/c no.[protected], in defence colony branch, opened in 2005, the undersigned was shocked to know that mab charges have been levied without intimating or passing any information to the undersigned leaving the balance to nil. On 20.02.2018, rs 10, 000 was deducted at a stretch and the bank has been deducting the amount since 2014, without prior intimation, thus total of rs 21, 993.89 was debited from the account, further...
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S R Reddy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of payment on eazypay bill payment portal of icici bank

Address:Mumbai City, Maharashtra
Website:eazypay.icicibank.com

I am Mrs. Sakuntala S, aged 69 years( a Senior Citizen) from Chennai, Tamilnadu. I paid a sum of Rs 19, 510/- through my Icici Bank, netbanking account to eazypay@icicibank.com on 30/04/2018. The concerned receipt for payment attached herewith, which shows the Payee's Name, Transaction No and date of payment.The payment was meant for Housing Society maintenance charges to 'Ishas Signature Villa, Villa No.75' at Chennai, Tamilnadu.
...
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M
Mohan Lakshmanan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici one assist activation without my consent

Address:Mysore, Karnataka, 570002

Hi i am mohan lakshmanan from mysore, got my new credit card on may -2018, after 2 days got a call from mumbai icici team, executive spoke non stop, i could not understand anything so i told him to drop a mail so that i can check and get back to him but next day without my consent around rs.1400 deducted from my credit card. It's absolutely cheating the customers by call center executives just to meet their targets, it should be sensitized...
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L
Lekhraj Vaish
from Delhi, Delhi
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noc for my bike

Address:New Delhi, Delhi, 110045

Dear Sir
This is Lekhraj, I had purchased my Two Wheeler motorcycle ( DL9S-T-8340) in 2008 from Showroom B-6/23, Shopping center, Safdarjung Enclave, Near HDFC Bank, New Delhi, Delhi 110029. I had taken vehicle loan from ICICI Bank. I have cleared all the EMIs. Currently I am not able to find the loan clearance & NOC letter from ICICI Bank. Can You Plz Provide Me.
My Email :- lekhraj.[protected]@gmail.com
Mobile : [protected]br...
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