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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
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A
Anjum Raj
from Rewa, Madhya Pradesh
Jul 7, 2018
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Address: 462001
Website: EAZYPAY

Plz refund my money. Pay exam fee but payment deduct and fees not submitted. Plz refund my money. Pay exam fee but payment deduct and fees not submitted. plz refund my money immediatly. Plz refund my money. Pay exam fee but payment deduct and fees not submitted. Plz refund my money. Pay exam fee but payment deduct and fees not submitted. plz refund my money immediatly.
ICICI Bank customer support has been notified about the posted complaint.
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    D
    Deepak indian
    from Unnao, Uttar Pradesh
    Jul 7, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
    Website: Complain against ICICI BANK NOIDA

    Dear Sir,

    I have a savings account in noida branch, this account i opened in year 2008 and till 6th july 2018 everything was going well but tomorrow my accountant was freezed claiming by Rohini sector 8 icici branch that due to some personal loan and its payment not been paid its freezed. They called me in office and showed me some loan papers which was not mine all documents was fake there, only my name and my parents name was mentioned by there, i have already senr email to them that all documents showed to me arw fake and doea not belong to me.some one have mentioned mh pan card number on that loan paper rest all documents added in that loan papers noes not match with my details. Kindly help to solve this issue.

    Regards
    Deepak Singh Rawat
    ICICI Bank customer support has been notified about the posted complaint.
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      N
      Niru Ahir
      from Hyderabad, Telangana
      Jul 7, 2018
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      I have been deducted an amount of 1, 899.00 on 07 jul 2018 with the details mentioning: wpp-sr[protected] new policy. From my icici bank account

      I have not authorized, neither am aware of any such approvals for the deduction.

      Utter crap of icici bank to do such activities without my consent.
      Revert the money back to my account at the earliest.
      ICICI Bank customer support has been notified about the posted complaint.
      Jul 30, 2018
      Updated by Niru Ahir
      no review
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        A
        abhiirate
        from Ludhiana, Punjab
        Jul 6, 2018
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        Address: 812001

        I have a saving account with ICICI bank. I got deposited Rs 2500 with the bank on 7/05/2018. On the same day 7/05/2018 seven ( 7 ) withdrawals were made. It is unheard of in any bank that they can go on making withdrawals without my consent. I even di not get any message or intimation regarding the same. I was just seeing money go off from my account without anything to do. My monthly average balance is also being shown low.
        ICICI Bank customer support has been notified about the posted complaint.
        Jul 06, 2018
        Updated by abhiirate
        I have a saving account with ICICI bank. I got deposited Rs 2500 with the bank on 7/05/2018. On the same day 7/05/2018 seven ( 7 ) withdrawals were made. It is unheard of in any bank that they can go on making withdrawals without my consent. I even did not get any message or intimation regarding the same. I was just seeing money go off from my account without anything to do. I authorized UNICEF to withdraw some amount and I failed. Who would be responsible for loss of my commitment to UNICEF?. My monthly average balance is also being shown low. My acc no is[protected]. My name is Abhishek Mitra. My mobile number is [protected]. This is just like playing with my account. Before that you gave mandate to Justdial without my permission. This is not the way a bank works. My credit history went wrong .
        Jul 06, 2018
        Updated by abhiirate
        The charges were deducted under ECSRTNCHGS. Please resolve.
        Jul 07, 2018
        Updated by abhiirate
        Previously many ECSRTNCHGS were deducted. I thought it was some kind of bank charge but this time after 7 withdrawals without intimation, I had to complain. Please return back the entire amount that you have deducted under this remark or else explain to me why ICICI has deducted the amount.
        Jul 07, 2018
        Updated by abhiirate
        On

        17/04/2018 four deductions were done from my account
        Jul 07, 2018
        Updated by abhiirate
        On 16/05/2018 and 17/05/2018 one deduction was done each day. On 15/06/2018, the ECSRTNCGHS charges were deducted five times without intimation. Please explain what is going on. I am calculating my loss because of these charges and it is coming upto some 8000 Rs.
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          S
          saipuneet99
          from Mukerian, Punjab
          Jul 6, 2018
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          Address: Gurdaspur, Punjab, 143505

          I have tried to pay the fee amount of Rs. 6000 (+ Bank service charges of Rs. 10) for D.El.Ed course of National Institute of Open Schooling twice through

          Eazypay of ICICI Bank.

          Paid by Canara Bank Internet Banking.

          First Transaction

          Amount Rs. 6000 (+ Rs 10 service charge)
          Txn ID is [protected]
          Dated - 6 July 2018 at 05:41 PM

          Second Transaction

          Amount Rs. 6000 (+ Rs 10 service charge)
          Txn ID is [protected]
          Dated - 6 July 2018 at 6:09 PM

          So the Total amount of failed transactions is Rs. 12020.

          But your system is showing Payment Failed for both the transactions.

          Kindly refund the money for the failed transactions.

          Name - Puneet Gupta
          Email - [protected]@gmail.com
          Mobile - [protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            D
            Devanand verma0
            from Delhi, Delhi
            Jul 6, 2018
            Resolved
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            Resolved

            I Am an icici bank customer. Yesterday 05-03-18 ecsrtnchg charged 413 rupees and 413 rupees two times. I don't know what the charges ecsrtnchg... why the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount 826 . My email id is-
            [protected]@gmail.com
            Aug 16, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2018
            ICICI Bank Customer Care's response
            Dear Customer,

            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Jul 06, 2018
            Updated by Devanand verma0
            Why they hit the charges without any explanation
            please return my money back why they this types of frauds from customer's account.
            Verified Support
            Jul 07, 2018
            ICICI Bank Customer Care's response
            Dear Devanand verma0,

            We regret the inconvenience caused. Our official will get in touch with you.

            Regards,
            ICICI Bank Customer Service Team
            Jul 10, 2018
            Updated by Devanand verma0
            I have complaint for refund of money but no one is giving the response from ICICI
            Why you charged this types of charges when card is no any changes.
            Aug 16, 2018
            Updated by Devanand verma0
            I Am an icici bank customer. Last month bank hitting ecsrtnchg charged 413 rupees and 413 rupees two times.and also current month also hitting charges three times 413, 472, 346. I don't know what the charges ecsrtnchg... why the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount 826 . My email id is-
            [protected]@gmail.com
            May 07, 2019
            Updated by Devanand verma0
            I Am an icici bank customer. Last month bank hitting ecsrtnchg charged 413 rupees and 413 rupees two times.and also current month also hitting charges once 413 I don't know what the charges ecsrtnchg... why the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount 826 . My email id is-
            [protected]@gmail.com
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              A
              from Jammu, Jammu and Kashmir
              Jul 6, 2018
              Resolved
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              Resolved

              I have made payment for nios 2nd year registeration via your bank using central bank debit card but the payment was not successful though the amount is deducted. Tommorow is the last date so please fix the prob. Asap. Otherwise i will not be able to pay the fees. It is a very important issue and revert back my money to the same account from which it was paid
              Aug 7, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2018
              ICICI Bank Customer Care's response
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a57b0n) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                SONIC KUMAR BORO
                from Imphal, Manipur
                Jul 6, 2018
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                Website: www4.ipg-online.com/connect/gateway/processing?execution=e1s2

                For D.EL.Ed. admission (http://dled.nios.ac.in/attendanceLogin/IIyearfee.aspx) payment made through HDFC credit card ending 9184 via eazypay (https://www4.ipg-online.com/connect/gateway/processing?execution=e1s2) amount of Rs. 6060/- already has been deducted from my credit card (HDFC Transaction ID: 085793) but the payment status
                is showing unsuccessful or payment not made. Eazypay Transaction ID : [protected]. Issues has not resolved yet.
                Kindly suggest in order to resolve the issues immediately as the 2nd Year admission will not open again after the last date 7th July, 2018 and ICICI eazypay have stated that they will attend and revert to my complaint sent via email in 2 business days as per the trail email below.

                From:
                Date: Thu, Jul 5, 2018 at 10:35 PM
                Subject: Re: 000CQaDKKGHSV8A3:Request for Payment Status Confirmation for D.EL.Ed. Enrollment No.xxxxxxxxxx2007
                To: Sonic Boro

                Dear Customer
                Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.
                We will attend and revert to your email in 2 business days.

                Disclaimer :- This is an auto generated e-mail. Kindly do not reply on this mail.

                Regards
                Customer Service Team
                ICICI Bank.
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  Aravind Ambuj
                  from Muzaffarpur, Bihar
                  Jul 6, 2018
                  Resolved
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                  Resolved

                  Address: Bhagalpur, Bihar, 812001

                  I had made a payment against 2nd year registration of nios deled of Priti kumari enrollment number [protected] and total amount Rs.6010. Sbi reference number is IGADWWYNB4 and CITRUS reference number is [protected]. I cannot receive confirmation message from easy pay.
                  I have made another payment against 2nd year registration of nios deled of Priti kumari enrollment number [protected] and this payment confirmed by easy pay as message.
                  kindly solve my problem and refund my money.
                  Aug 6, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 06, 2018
                  ICICI Bank Customer Care's response
                  Dear Aravind Ambuj,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a57abu) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    L
                    Linda Nacy
                    from Surat, Gujarat
                    Jul 6, 2018
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat, 382350

                    Hello Sir, I have applied my credit card request and document submited before 15 days but till date not any begining process. And Krunal name perosn said me i am ICICI person please give us document and i has been submit.

                    Krunal Number - [protected]

                    Applciation Number - A[protected]

                    Please check it and give us my document. I am not interested to your credit card.

                    Thanks,
                    Vipul
                    Aug 6, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2018
                    ICICI Bank Customer Care's response
                    Dear Linda Nacy,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a57aap) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Last two months there is overlimit fee reduced i can agree that time there is no money and this month i have added money, now also they reduced amount with overlimit fee. they were looting money like this and tells silly reasons.
                    ICICI Bank Customer Care's response, Jul 6, 2018
                    Verified Support
                    Dear RaneshCraju,

                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a57aap_1) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      AROUL MARIE
                      from Auroville, Tamil Nadu
                      Jul 6, 2018
                      Resolved
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                      Resolved

                      Address: 605008
                      Website: WWW.ICICI BANK

                      I Availed Personal Loan From Icici Bank- A/C No. Lppdy[protected] For Rs.10 Lakhs, For 48 Instalments, I Paid 25 Instalments And I Received An Sms From Icici Bank Stating That " There Is No Preclosing Charges If The Loan Is Foreclosed Amd Paid Out Of Own Resources". So I Paid My Loan Outstanding. Now They Demanding The Preclosure Charges Of Rs.30000. How Does The Bank demand The Charges? I Don't Know The Reason. This Issue Puts Me In Mental Stress And Financial Problems. I Plan To Go Consumer Court For This Issue. And Also I Take This Issue To Banking Ombudsman to resolve the problem.
                      Aug 17, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2018
                      ICICI Bank Customer Care's response
                      Dear Aroul Marie,

                      We regret the inconvenience caused. Our official will get in touch with you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        AROUL MARIE
                        from Auroville, Tamil Nadu
                        Jul 6, 2018
                        Resolved
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                        Address: 605005
                        Website: ICICI BANK- PERSONAL LOAN

                        I availed personal loan from icici bank- a/c no. Lppdy[protected] for rs.10 lakhs, for 48 instalments, i paid 25 instalments and i received an sms from icici bank stating that " there is no preclosing charges if the loan is closed and paid out of own resources". So i paid my loan outstanding. Now they demanding the preclosure charges of rs.30000. How the bank demands the charges? i do not know the reason. This issue puts me in mental stress and financial problems. I plan to go consumer court for this issue. And also i take this issue to banking ombudsman.
                        Aug 9, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2018
                        ICICI Bank Customer Care's response
                        Dear Aroul Marie,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        What is ecsrtchrg
                        kindly explain about what kind of this charge is??
                        ICICI Bank Customer Care's response, Jul 8, 2018
                        Verified Support
                        Dear Sandeep Som,

                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a57ea2_1) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          SandyAgrawal
                          from Gurgaon, Haryana
                          Jul 5, 2018
                          Resolved
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                          Resolved

                          Hi,

                          I have taken home loan from ICICI bank with loan account no LBGUR[protected]. I gave mandate 2 times for ECS but they have not get it approved from bank. I gave cheques for the payment of interest but they misplaced the cheques. They don't even inform me until i ask these things.

                          I sent so many emails to Mini Sharma(mini.[protected]@icicibank.com) and called here but she never reply back to email and pick up the call. She is point of contact for my home loan from icici bank. I am frustrated with icici bank. They are charging late payment charges as well with me.

                          Best
                          Aug 6, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2018
                          ICICI Bank Customer Care's response
                          Dear SandyAgrawal,

                          We regret the inconvenience caused. Our official will get in touch with you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            rahulyahoo
                            Jul 5, 2018
                            Resolved
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                            Resolved

                            My father having a saving account no. *3680 in saharanpur.
                            I would like to bring to your notice that icici bank branch in saharanpur court road, saharanpur is providing the ridiculous and pathetic service ever from the date of opening account till now.

                            Facing problems:
                            1. Commitment on fds and also i do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating
                            2. Each and every time they want an application.
                            3. Branch manager was not in the bank.
                            4. Wrongly account maintance charges from 2010 to 2015.
                            5. Deputy branch manager don’t know how to talk with customer and argued.
                            6. Wrongly atm maintance charges.
                            7. Even they raise a complaint request in december 2017 till now no solution was provided to me.
                            8. I submitted a kyc documents 2 times in branch they don’t give any receiving.
                            9. Many more issues are having with me.
                            They should understand the need of their customer. There is no backup person as well and the way they respond shows their irresponsibility. I am completely fed up with the service of icici bank and decided to close the savings account and debit card
                            I do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating.
                            I requested to you, kindly take it seriously, and escalated this case to higher management.

                            Regards
                            Shubham agarwal
                            [protected]
                            Aug 5, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 05, 2018
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Jul 06, 2018
                            Updated by rahulyahoo
                            kindly contact on given mobile number.
                            Jul 07, 2018
                            Updated by rahulyahoo
                            Great Excuse giving by ICICI .
                            I already mentioned and gave you a mobile number.
                            Quote "I submitted a KYC documents 2 times in branch they don’t give any receiving."

                            Yes I have experienced same problem with ICICI Bank. It was a joint account and they asked for KYC of second holder. Upon submitting the form and documents, they did not give any acknowledgement and after a few months blocked the account stating that KYC is not done.

                            You are not alone. This is ICICI Bank's habitual behavior.
                            rahulyahoo's [Complaint's author] reply, Jul 7, 2018
                            In which branch and where it is?
                            @rahulyahoo's - I had submitted the KYC documents at Pune Aundh Branch of ICICI way back in 2016. The officer who collected the docs from me was Mr. Kapil Dhotre. He confidently said that no acknowledgement will be given and rest assured it will get processed. A few months later you blocked the account stating that the KYC is not done.

                            Your KYC process & the electronic system that tracks the KYC is faulty. As even other customers seem to have raised a concern on this forum, I thought of sharing my previous similar experience.
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                              V
                              Vipul99733
                              from Gopalganj, Bihar
                              Jul 5, 2018
                              Resolved
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                              Resolved

                              [protected]ch85313340 transfer to[protected]

                              Reference no.-ch85313340
                              Debit account number[protected]
                              Debit branch runni saidpur
                              Remarks
                              Transaction date 04-jul-2018
                              Amount - inr 6, 010.00
                              Status - success
                              Reason - processed

                              Name-sunil kumar
                              Father name-jagdish prasad
                              Enrollment number-[protected]
                              Transaction amount -6010.00
                              Payment deducted but not updated
                              Kindly update it.

                              Kindly update the payment status
                              Aug 5, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 05, 2018
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Khushbu86
                                from Mumbai, Maharashtra
                                Jul 5, 2018
                                Resolved
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                                Resolved

                                I did imps txn, it is debited from my account but not credited in beneficiary bank (Pmc bank). I received below message for the same-

                                Dear customer, imps txn ref [protected] for rs. [protected] is timed out at beneficiary bank on 05-jul-2018 14:04:32. Txn status will be updated by bene bank in 3 working days.

                                Please give me solution as soon as possible.
                                Aug 5, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 05, 2018
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a578hb) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  vijayakrishna1
                                  from Chennai, Tamil Nadu
                                  Jul 5, 2018
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500019

                                  Hi team,

                                  I have face a problem i have a icici bank account and there is some unauthorized transaction of inr 1235.25 and the merchant name is showing in this transaction is digital riv

                                  My account details:
                                  My mobile number: [protected]
                                  Name: vijayakrishna
                                  My location: hyderabad

                                  Merchant name: digital riv
                                  Transaction date: 04/07/2018
                                  Transaction id: vsi/digital riv/[protected]/0

                                  So many people have faced this fraudulent. Please check in google so many have complaint against this and icici is not responding or investigating! Is this why we are trusting icici with our money? I definitely will make sure i get my money back
                                  Aug 19, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Vijaya Krishna,

                                  We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    shrikanth1234423423
                                    from Surat, Gujarat
                                    Jul 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560077

                                    Some icici bank person called me regarding credit card they took all the document, they collected document one week ago. Now im trying to call those people they are not responding after i told my name they are disconnecting call is this way of handle customer they don't have small sense to respond to to call. Disconnecting customer call not a rigt way its show the how bad your bank employee. If its rejected they should send mail back instead of that rejecting call is not way.. I need confirmation regarding this i got call from below number:[protected]

                                    Please respond back to [protected] this number
                                    Aug 5, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 05, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Shrikanth,

                                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I have paid Rs 6010/ through net banking
                                    but the transaction status has failed. kindly make the payment successful immediately.
                                    Rajib_678's reply, Jul 5, 2018
                                    PAYMENT HAS NOT YET MADE. KINDLY UPDATE IT VERY SOON.
                                    WE ARE IN HURRY.
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                                      M
                                      Manashjyoti Kakati
                                      from Silchar, Assam
                                      Jul 5, 2018
                                      Resolved
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                                      Resolved

                                      Address: Tinsukia, Assam, 786601

                                      Dear icici team,

                                      With due respect i made a payment to nios through icici payment gateway deled 2nd semester examination fees
                                      Rs 510/-on 3/7/2018 and 2nd year academic session fees rs 6010/- on 4/7/2018. On 5/7/2018 i successfully make this payment again to confirm admission. Till bow i did not get the refund of my previous transactions (2times).

                                      I made this payment through sbi net banking & please refund the total amount rs 6520/- mentioned below the account furnished.

                                      Account holder-manash jyoti kakati
                                      Bank - state bank of india
                                      Branch - bordubi (18743)
                                      A/c no-[protected]
                                      Ifsc code-sbin0018743

                                      My two failed transaction are-
                                      1. Ref no-[protected]igadwxayu9 (4/7/2018)
                                      2. Ref no-[protected]igadwrlrx9 (3/7/2018)
                                      Aug 7, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 05, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a578hj) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        piruthivi raj
                                        from Bengaluru, Karnataka
                                        Jul 5, 2018
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                                        Hi, i didn't made any policy from icici cpp/oneassist policy. But i received mail with some details. I mention that in below. Please cancel that policy

                                        Dear customer,

                                        Greetings from icici bank.

                                        Your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide sr[protected] on 05-jul-18. It will be completed within 1 working days.

                                        Sincerely,
                                        Customer service team.
                                        Icici bank limited.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jul 05, 2018
                                        Updated by piruthivi raj
                                        again i received this mail from icici. i mentioned below

                                        Dear Customer,

                                        Greetings from ICICI Bank.

                                        your OneAssist Plan request has been completed. You will receive the welcome kit within 10 working days.

                                        Sincerely,
                                        Customer Service Team.
                                        ICICI Bank Limited.

                                        This is an auto generated mail. Please do not reply to the same.
                                        Dear Piruthivi,

                                        Greetings from OneAssist,

                                        We are sorry for the inconvenience caused to you.

                                        We request you to kindly provide your membership details on [protected]@oneassist.in. so that we may be able to cancel your plan.

                                        Awaiting your response,

                                        Thank you,

                                        Regards,

                                        Sophia

                                        Team OneAssist.
                                        piruthivi raj's [Complaint's author] reply, Jul 5, 2018
                                        what i have to do?.give me detailed steps
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