ICICI Prudential Life Insurance Complaints & Reviews

Dear Team,
on 31 March 2017 I recieved an E mail showing Rs 6671 debited from my account, on further inquire to my Bank HDFC, they able to find that said payment deebited to my account and credited to ICICI Prudential Life Insurance co,
I am shocked as there were no policy with ICICI, than how its show.

I need investigation and return back my deducted amount....

Dear Icici Prudential

I wish to bring to your attention that Rs 50000 has been wrong transaction from my account. Because I was trying to make of my HDFC LIFE policy[protected] online payment on 8th of January 2017 .

But due to confusion I make payment on icici prudential online with same policy number those you have already assigned to someone so that's why they accept the payment.And I has been did by mistake....

We have got our patient admited for her surgery in rrm central hospital hoshiarpur.i am having a heath policy from icici prudential life insurance(policy no[protected].hospital has applied for tpa approval and have rectified all the quaries raised by icici prudential.we have not got the approval yet.kindly help us getting our approval done and getting our health claim immediately...

Dear Customer Care Team
I have availed two insurance policies from ICICI Prudential in the year[protected],

1) Wealth Builder Policy – No[protected] Annual Premium Amount Rs - 48000/-
2) I-Protect Term Plan Policy –No[protected] Annual Premium Amount Rs 12000/-

I had paid the insurance for first year, but for the 2nd year 2016-17, I could not pay the insurance as I had some other committments,...

Hi i have accoubt in icici bank.

An agents comes to me and say why u r putting money in saving account put in ulip ur money double every year stock market is goin up.I taken four ulips.i written complain to their emal.i have bought this four policy
300669, 18426852, 18447499 and 18521782.

i got following reply

We refer to your request received by us on March 20, 2017 regarding yourbr...

I have been chasing ICICI PRUDENTIAL LIFE INSURANCE from the time my policy was under free look period to add additional rider benefit of permanent disability and critical illness. However, I have not got any satisfactory response from their end. I am not getting any kind of help from their customer service as well. Several calls and false promises but my requirement is not yet met. After several follow up, they sent me a link to make payment...

I regret to inform you that your branch netaji subhash place delhi mange mr. nada hussain and receipt clerk nishima both denied to accept my request for change my bank account for my commission. i presented my request letter as prescribed by your office alongwith copy of adhar card and bank passbook all are self attested . plz take necessary action my advisor id is.01173854 shweea pandey .plz stp my commision till the bank account not change....

I requested for change the policy register mobile number and e mail I'd Present mobile no [protected] and e mail [protected]@gmail.com. And change the home address home address is basavaraj, hadige post, sakaleshapur taluck, hassan district, karnataka state, pin coax 573165 please up to date my application thanking for you.

Your faithfully
Basavaraj...

I have had an NRI account at ICICI Bank since 2005.

Last week, during my vacation in Bangalore, I went to the ICICI Bank, Cantonment Branch, near Safina Plaza, to deposit some money to my account.
I ended up dealing with a Miss Shireen Sabahath. After we finished with the deposit, she urged me to transfer my money from my ICICI Prulife account to a new plan that would be far better and make me more money in the long...

My policy number of ICICI Prudential is 00100253. I have NOT given any instruction to debit my ICICI Bank account. Today the amount has been debited and amount is Rs. 26, 423.00 should be reverted back immediately. I always pay by cheque and last year I paid on debit card on April first week But I have NOT given any Standing instruction in writing. This is most idiotic and inefficient way of working. I have already paid for this Financial...

In may 2009 i opened a policy scheme investshield cashbak. Policy no:11919546.
I paid premium amount? 30, 000 after that due to some reason i am unable to continue the policy, now the status says "your policy is foreclosure". Already the lock period is over till now i didn't received the amount which i invested so kindly do the needy in recovering the amount. Thanks in advance...

I am holding a policy having No 20502857. I need to bring out that my wife had visited your branch to buy some mutual funds. however your agent asked her to invest in ICICI Pru Life insurance without explaining all the features and associated costs of the policy. Also she was not told about the free look up period. Moreover, I have not received policy documents til date. had i received the policy documents in time and also known about the...

Hi,

ICICI sold me the Guarnateed Savings Insurance Plan as a tax saving come endowement plan on 20-Jul-2011. The executive never explained to me how we can close the policy in case of any emergency or issues.

I was able to pay the premiums for about 2yrs and 7 months with a monthly premium of INR 8, 023.00 rupees.

Because of financial constraints I was not able to continue the policy and now...

Entered mobile number in policy is now changed, please update my new mobile number as mentioned in complaint subject. During purchasing of policy i have no mail id but now i have mail id please update as mentioned in complaint subject similarly i have landline number please also update landline number mentioned as above in complaint subject please request for updation of mobile number, land line number and mail id...

Dear Andy
Can you kindly explain what is this sudden ‘formats’ ???
I DO NOT understand this abrupt request from you after almost 6 months???
And secondly why don’t you please keep your department head in the loop please?
I wish that you also make sure we have somebody of a higher level to monitor our communication from your end???
I wish to request this aspect be kindly adhered to strictly please!!!br...

I have ULIP, all of sudden the coverage value has been reduced without any prior notice( and no reason to bring it down on the active account). They have not fixed it even after 20+ written complaints for the last 8 months. I wrote a mail to GRO, IRDA and no response yet.

So far, I have written 1000+ mails to ICICI to get my fund value calculations corrected for 12 months data. Still there are so many corrections required for...

Auto debit linking with icici bank account was made on with service request number 99122093 with icicprulife on date 24 jan 2017 for my policy number 20499501.
Subsequently i reconfirmed about autodebit on facility.

On 15 feb i found that premium is not auto debited. I called icicibank bank as well as iciciprulife about the same as usual all were defending with so many reasons and using sorry word multiple times. No...

This complain was logged on 2nd of Feb. But the transaction was done on 29th of Jan. so far the company is just postponing the dates of the complain resolution dates but didn't solved any issues. Please take a corrective action

On Thu, Feb 9, 2017 at 8:04, [protected]@iciciprulife.com
wrote:
Dear Sir/Madam,

Thank you for writing to us.

We are working on your request and is taking a...

Dear sir/Madam,

I have purchased a term policy from icici pru.My policy no is 20624521.It has been a month that i purchased the policy still its on pending mode.I was been told that i need to go just for one medical test upon whicb gets cleared u will be issued the policy.Though my medicals were clear i was not been issued the policy.I called up the call centre from.their i came to know i need to go for one more test.This...

Dear sir
I was opened new policy in 2010
Name of policy : icici pru assure wealth-plus
Policy number :13961729
I already paid 1 year premium of 25000 but later on due to some problem I was not paid other premium . and contact customer care for close this policy and refund my amount ( as miss guide by fraud adviser agent that u can discontinue this policy at any time ) but they denied me and added that this policy...