ICICI Prudential Life Insurance Complaints & Reviews

Premium has been paid and the amount debited from the bank account, however received a notification via email and sms that the transaction has failed. Called up the customer service number (which should be toll free and not chargeable) and spoke to the advisor for 11 minutes. No First call resolution and customer service lacking .
TAT is to high which is unacceptable.
TNI is a must for good customer service.

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I have Paid premium of my policy No. 07015278 for Rs.25000.00 ( Twenty five thousand) through SBI Debit card through Transaction No.362110 on purchase POS [protected] dt.10/01/2017 through ICICI prulife Ins. following the directions mentioned. My bank has paid ICICI Prulife Ins & sent us the transaction details on the mobile.Till date waiting for the premium Receipt which is pending. Kindly send the receipt of my premium paid ....

DEAR,
SIR/MADAM
I would like to inform you that am an advisor of your insurance company as from August 2016 and i have logged in 3 policies .Whereas i have logged in first policy on 19 o dec 2016 and Issuance date is 23 .So i want to to know the exact information about my comission when it will be Credited to my A/C NO-[protected] NEFT IFSC CODE-SBIN0002099 PATHSALA BRANCH, STATE-ASSAM and My advisor code is 01304753 PRANAB...

I had applied for Term insurance with ICICI and my application number is PA49753788. I have received a request from ICICI for increase in premium from INR 16692/- to INR 23701/- (increase of INR 7009/-). The reason stated in the communication from ICICI is that based on my medicals done by them I am OVERWEIGHT. Being a Health and Safety professional, I am well aware of BMI calculations and am in no way deemed overweight by any medical agency...

Hi, I applied online life insurance policy in ICICI prulife, It has cancellation policy within 15 days, after i paid amount my USA credit card 17500 INR / $255.
I went to branch office at V.V nagar ANAND Gujarat, And i met manager (Garauv[protected], And by mistake He cancel my policy. ICICI refund me only $205.56 in my US credit card account. It was not my mistake.
My question is how can i get back $50 from ICICI, I request...

I purchased two smart life policies in Aug 2015 for total sum of 300000/-, at the time purchasing these policies i was not briefed about the hidden charges and also it is pertinent to mention that the company deliberately sent me the policy bonds well after one month return period so that i could not avail that facility. Now, since i find my wealth is not making any progress stopped paying the premium for present year, my policy has been...

Respected Sir,
Details of patient
Insured Name :Vikas Mehta
Contact No of Insured:[protected]
Patient Name :Daksh Mehta
Relation with praposer: son
JAC ID no / SAID No :[protected]
I have already paid premium amount but I don't understood how to get benefits of mediclaim policy.when i was try to contact on toll free number no one received my call . I forwarded mail to Ricky Suri regarding...

With reference to my Policy detail, i am Mathan Selva Kumar and I need TDS Certificate for[protected], but website shows the Status "No Data Found"(refer attachment-1 and 2).
Kindly retrieve and i need the TDS Certificate by Close of Business(COB) hours today. As and when i login with ICICI Prudential Customer login i should not face these issues which i had attached(1&2)...

My dad had recently visited nearest icici branch to create an FD. While processing this request, bank employee made him met with a Marketing agent of ICICI Pru Life insurance for an alternative investment scheme.

The Marketing agent explained most of the benefits to dad but did not communicate any of the yearly fixed expense he would be incurring if he choose this investment scheme.

To our surprise, when we received...

On my recent visit to india i was advised to invest in an icici ulip policy and was explained all the benefits but was never given the details of the hidden charges of investing such as premium allocation charge, mortality charge etc. I discovered these charges when i receive my policy document and first premieu receipt. Since there was a 15-day cooling period where i had the option to cancel the policy i got in touch with the customer service...

Sir/madam,
Today like many other days, i had received a phone call from icici telecalling regarding a previously cancelled policy some time ago i had already had prolonged discussion regarding it and even waited for an agent who never turned up.
Anyway, i was unwell and trying to sleep when i was disturbed by the phone call from icici regarding the same policy and its methods, so i had strongly suggested to stop calling me...

I surrendered my policy no 16234222 dt 23.12.2011 on 28 .12 16 at sector 8 office

on 29 dec ur coustomer care lady rang me up & informed me that if Iwant to save income tax of one lakh I should invest rs 80, 000/= in Reliance life insurance .I was surprised

Same evening 2 girls from Reliance came to my house .Ienquired where about of ICICI rep .They said ICICI rep has authorized to fill the form on behalf of...

Cancellation of policy in Free Look Period, Policy No :20489486

Respected Sir,

I Vandana Khemka, Resident of 1296, Sec 14 Faridabad. I purchased a Life Insurance policy with Icici Prudential Life Insurance Co. Ltd on my name, bearing Policy no : 20489486. Premium of this policy was Rs. 3 Lacs/ anum . I purchased this policy against my amount due from ICICI but as i got the policy document it is not as per my...

Sir
It is to inform you that I have received a call on 19.12.2016 at 3.03 PM on my mobile no. [protected] from ICICI through phone number [protected]. Caller name is Abhinav Khanna, Mob No. [protected]. Abhinav Khanna, told me that Your Policy No. 23583573 premium amount Rs. 50, 000/-commenced from 23rd March 2009 is going to laps if you want to retain this policy please contact my relationship officer shri Ranjeet Kapoor Mob. No [protected]....

Here goes my complaint:

- i have got an insurance policy from icici prudential (Policy number:[protected], with the condition that i have to pay the first 3 premiums (In my case an annual premium amounting to inr 26000). I paid the first 2 premiums and then in the year 2013, i had traveled abroad, and unfortunately lost the policy documents.

- in the meantime, i had moved from mysore (Where my policy was initiated)...

I went to do fixed deposit the managers canvassed me into investing in prudential wealth builder policy then looted the whole money . Infact after investing only i know its wealth builder to insurance company to customer its wealth looter. Even a bank deposit of fixed deposit was a 100 times better investment did a big mistake . So friends dont ever believe this private insurance companies .The tell lot of things in air but in the end nothing...

I went to do fixed deposit the managers canvassed me into investing in prudential policy then looted the whole money . The tell lot of things in air but in the end nothing will work. They will lock the money and you will go no where Pay or die is the policy after u get locked. In the end they will rip off all the money u paid.

Fixed deposit and postal NSC is best investments in the country....

I went to ICICI prudential life insurance branch Anna Nagar on 24/08/2016.
I have done the ECS formalities. And I received a message regarding the due payment. I again went for the re-conformation of the due payment. I met Mr.Paul (representative clerk ) date 09/12/2016 at 4.10 pm and got to know that your system was out of service. So, he assured to collect the cheque and other documents regarding the ECS at our doorstep. Since I...

I was forced to sign by Mr. Nitin and Miss priynka ICICI Bank Udaipur for policy No. 20504138vfor rS. 2 lAKHS ND 20504204 Rs. 1.50 Lakhs. After repeated requests to Mr. Nitin He is adament and forced to sign immediately without giving me a chance to think over it. Kindly look it to matter and cancell my policy and take appropriate action against both of them....

I am having ICICI Prudential Life Insurance Policy .Wanted to surrender the same in June'2016.Visited nearest branch of ICICI Prudential at Bhubaneswar, Odisha ( Opposite of Fire Station Square ) and handed over all required papers including cancel cheque with a request to process the same at the earliest.

Branch In Charge asked me about the reason of surrender. When he came to know that I need the amount for construction of...