Indian Health Organisation [IHO] Complaints & Reviews

your IHO membership form fill up 26.11.13 & cheque paid 2490 rs app.ref no 161219 but your persons talk to me five card issue. ( Mr sing) up to date your document & card not received please my payment return .my cheque no 410954 hdfc bank . your policy very bad i am not satisfied. your starting time good response but payment received your account not response please your membership cancel my payment urgently return.

The company sold a preventative health policy to me on the phone after telling me a bunch of lies, about the benifits, doctor and clinic affiliations etc. I was payment made through credit card on 20/11/2013 but so many times contact to company caustmer care no. but every time said to me payment not reconcile. This is very careless answer about the payment.

Hi Sir/Madam, It’s really ridiculous, frustrating and irresponsible behavior of IHO Company. They already got ample amount of time, still I haven’t got resolution of my issue neither my money is refunded. And no action has been taken against my complain and neither IHO full filled their commitment. I have called so may time but none of my issue has been resolved. Now, it’s going to end of 5 month since I have booked your plan (22-June-2013) and 1 ½ month when we raised our last complains (and cancellation request of my plan to refund my money as well). Issues are as follows which I have already raised: Wrong, fake and false information has provided Received first kit after 2 months of booking which was wrong one Received second kit after 3 months of booking when we raised the complain several times Our data is still not updated on your online portal and our online account (raised this issue several times) Poor service and false statements are regularly made by IHO executive If you better your service in future then why are you selling your product, now? Only, making foolish to customer. You should sell your product once you have all good bunch of services otherwise its just forgery with customer. IHO have only one point i.e. I have accepted IHO last offer, however, if you listen our last conversation of 27-Sep-2013; my word was - if you (IHO Executive) are saying that then its ok. It means I was not fully agreed and confirmed. After that I haven’t received any confirmation call from IHO side to acceptance the offer and dispatch the new kit. I have more than 10 points and reasons to Cancellation of IHO plan and refund the money. If IHO were a genuine person or company then IHO fulfills their all commitments given to the customer and perform the action immediately. IHO’s intension is now clear which is made the customer fool and create issue and block their money for long time. Therefore, we will not take it any more. Now, I am totally frustrating since last 5 months by you and your executive. Therefore, who will be the responsible for this mentally, physically and financial loss of mine? So now, I am going to hire an advocate and launch a forgery case against IHO and going to physical consumer court. Regards, Asmita Sinha E-mail: [protected]@gmail.com Mob: [protected]

I had taken an policy almost 1 month back. I hve still not received any welcome documents. Also the policy has been missold. I was informed that on doctor prescription i will get medicines from shop at 40% discount. I was informed that on vaccination i will get 50% off and if I consult any doctor though not registered in IHO will get 50% discount.

In thondamuthur locality, no one is doing business with correct permission . All this business persons are doing underworld business. They are not maintaining bills. Due to this business mosquitoes are forming. Because of this dengue, malaria and some other disease may causing. Really I'm fed of those things. And child labour is prevailing in this location. Address Muthipalayam, Thondamuthur Coimbatore -641109

Dear All, the Executive of IHO Mr. Pawan is contacted me on 2.9.2013 and he says that on IHO policy, all medical expenses, medicines and doctor consultation are covered. and the payment will be transferred into emi. i got purchase the same policy for Rs. 9000.00 by crredit card. Firslty i Surpise that the amount not converted into Emi. Secondly all medical expenses not covered in this policy, thirdly no discount available on purchase of medicine finally doctor consultation at the time of policy he say u visit any doctor the consultation fee is discounted but when i contact for consultation appointment of IHo helpdesk i am surprised to listen he say its not cover any doctor, doctor which is on panel only covered from first date to till date he is making fool and no body listen our compliant properly and he can refund our policy amout. Thanks Deepak jain [protected]

Dear Sir /mam I purchased two throcare voucher from your organization 9/9/2013. But I Make payment was 4650 but actual cost of Throcare Voucher was 3400 only So Pls Refund My Remain Payment 1250Rs. i called Several time your customer care.But i did not Get satisfy answer From Your Customer care. I m again saying Refund My Remain payment. I m sending you a Attach copy My bank Statement.

Dear Sir, Please help me to refund my Rs.8000/- amount which is paid to IHO for their false commitments. I strongly insist to other customers please don't take it easy for IHO fraud customer executives. We need to put them in jail for wrong commitments to customers.Even now customer care numbers also not working. How we can trace them???? Thank you, K.KANAKA RAO [protected]

I have already complain more than 100 times of customer care IHO company. Regarding for cancellation of my policy. Because of company was not able to provide facility as per commitment of give policy time.

Dear Mam/Sir,

I want my full money refund because no result of this case. Please solve this meter.

Kind Regard,
BHARAT BHUSHAN DUA,
Draughtsman (Planning Division),
DLF HOME DEVELOPERS LTD.,
C-Wing, 3rd Floor, DLF Shopping Mall-1,
Arjun Marg, DLF City Phase-1,
Gurgaon-122002.
Tel. +[protected]
Mob +91-[protected]
Email:- [protected]@dlf.in
Web:- www.dlf.in.

[protected] Forwarded message[protected]
From: Service <[protected]@ihomail.com>
Date: Fri, Jul 5, 2013 at 3:35 PM
Subject: RE: Complain
To: BHARATBHUSHAN DUA <[protected]@gmail.com>


Dear Member,



Thank you for sharing your concerns in detail with us. Please be informed that an IHO team is working on the case on priority. Kindly bear with us until the case is finalized. Appreciate your time and patience.



Thanking you for your cooperation and support,



IHO - Service Delivery Team





This message may contain confidential information. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.



Please note that the content provided in this message does not constitute a formal communication by Indian Health Organisation Pvt. Ltd., unless expressly indicated as such in the message. You should carry out your own virus checks before opening any attachment to this e-mail, and the sender of this e-mail shall not be liable for any damage that you may sustain as a result of interception of this message, viruses, incompleteness of this message, a delay in receipt of this message or computer problems experienced



From: BHARATBHUSHAN DUA [mailto:[protected]@gmail.com]
Sent: Wednesday, July 03, 2013 10:21 AM
To: [protected]@IHOmail.com
Subject: Complain



Dear Sir/Madam,



I was got a IHO policy and paid amount Rs. 10, 000/- behalf of 6 month EMI. But I was received my this month bill total balance amount. PFA of my Credit card statement.

Mr. Yougesh was committed given time policy he was provide facility in my Home town Narwana (Distt.-Jind).

I was also contact for many time of yougesh & customer care number. The was no provided this facility on my Home town & no body ready to refund my Fund. They was refund Rs. 3000./- & again committed given facility in my Home town Narwana (Distt.-Jind).But after that some issue. Please solve this issue.



Inline image 1



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Kind Regard,

BHARAT BHUSHAN DUA,

Draughtsman (Planning Division),

DLF HOME DEVELOPERS LTD.,

C-Wing, 3rd Floor, DLF Shopping Mall-1,

Arjun Marg, DLF City Phase-1,

Gurgaon-122002.

Tel. +[protected]

Mob +91-[protected]

Email:- [protected]@dlf.in

Web:- www.dlf.in



Service
Dear Member, With reference to the trailing mail, we wish to inform you that ...
Sep 7

BHARATBHUSHAN DUA <[protected]@gmail.com>
Sep 17

to service


Service
Dear Member, Please stay assured that the status would be shared with you sho...
Sep 19

BHARATBHUSHAN DUA <[protected]@gmail.com>
Sep 24

to Service
Customer Name(in Bank):- BHARAT BHUSHAN
Customer Account No:- [protected]
Bank Name:- HDFC BANK
Amount:- 7000/-
Complete Address:- DLF HOME DEVELOPERS LTD. C-WING 3RD FLOOR, DLF SHOPPING MALL-1, ARJUN MARG DLF PHASE-1, GURGAON.122002.



Service
Dear Member, Thank you for sharing the details. Please bear with us until fur...
Sep 26

Service
Sep 28 (12 days ago)

to me
Dear Member,

In reference to the trailing mail, this is to further reiterate that the approved amount for reversal is Rs.5, 000/- on contrary to the amount mentioned by you. May we request you to kindly revert with your consent for the same and thus oblige.

Thanking you for your cooperation and support,
IHO - Service Delivery Team


This message may contain confidential information. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.

Please note that the content provided in this message does not constitute a formal communication by Indian Health Organisation Pvt. Ltd., unless expressly indicated as such in the message. You should carry out your own virus checks before opening any attachment to this e-mail, and the sender of this e-mail shall not be liable for any damage that you may sustain as a result of interception of this message, viruses, incompleteness of this message, a delay in receipt of this message or computer problems experienced

From: Service [mailto:[protected]@ihomail.com]
Sent: Thursday, September 26, 2013 7:38 PM
To: 'BHARATBHUSHAN DUA'
Subject: RE: REMINDER Complain

Dear Member,

Thank you for sharing the details. Please bear with us until further status is shared with you. Your time and patience in this regard is highly appreciated.

Thanking you for your cooperation and support,

IHO - Service Delivery Team


This message may contain confidential information. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.

Please note that the content provided in this message does not constitute a formal communication by Indian Health Organisation Pvt. Ltd., unless expressly indicated as such in the message. You should carry out your own virus checks before opening any attachment to this e-mail, and the sender of this e-mail shall not be liable for any damage that you may sustain as a result of interception of this message, viruses, incompleteness of this message, a delay in receipt of this message or computer problems experienced

From: BHARATBHUSHAN DUA [mailto:[protected]@gmail.com]
Sent: Tuesday, September 24, 2013 10:39 AM
To: Service
Subject: Re: REMINDER Complain

Customer Name(in Bank):- BHARAT BHUSHAN

Hi..The sales rep from IHO give all Wrong and fake information to sell Their products..its really very frustrating that such organization sell health products in such a way To make money they play with individual health I hope someone takes action They should change their name to INDIAN CHEATERS ORGANIZATION.

Dear Sir/Madam, This is to inform you i have received call IHO Hyd Branch and they explained about Health Policy and taken a policy from IHO, after i paid the payment through HDFC Credit Card i have received call verification Department they have explained about policy there is total miss match about the policy. i cleary inform to verification department please cancel my policy because Hyderabad Branch team are given wrong information about the policy. i have given against Hyderabad team to Delhi Head Office :[protected] even i call 4 to 5 times but no responses from Head Office also given i clearly mentioned that i will give complaint against IHO but no responses. i have received My credit card bill this month including 2st emi. Requset you to pleas do need full. Regards, Suresh [protected] (Hyderabad) if not resolve my problem i will Submit FIR against IHO

I have received a call from Mr Saaransh Indian Health Organization through mobile number [protected]. He said that IHO is lounching a healh plan where in customer can get free treatment all over india any Doctor any hospital. I enquired there must be some panel of hospitals and doctors? He replied that our organization is like WHO representing india and its our duty to make india a desease free. Due to high fee and medical expenses people avoiding to visit doctors that is why this scheme has be lounched first time in india. In the scheme 4 members of the family are covered. Each one will be issued a Card. That card will be accepted by all doctors and hospital no money will be paid directly by any customer. All expenses will be paid by IHO. On enquering he said that for first year premium will be Rs.6000/- and next renewal will be done for Rs. 3000/- and so on. He asked for Credit card details I hesitate to give these details. Then he given his senior to convience me. He was Mr Rahul Rastogi his mobile number is [protected]. I have given all details including OTP and made IVR payment of Rs. 6000/- through my card. I have received SMS for this transaction. He said that now a verification call will be followed from veryfication department. Ms Preeti Yadav has called up from a landline number[protected]. She started explaining the health care plan it was entirly advers two sales reprsentatives explained. She told that there is panel of IHO doctors and hospital only on those panneled doctors and hospitals customer has to visit. And its not free in case of hospitalization only 20% discount will be given. She assured the what she is telling is correct since she is from verification department. I shocked to learnt and requested for refund. She assured to arrange a call but I have not received any call. I therefore, request you to kindly, stop further processing and arrange to refund the amout debited from my credit card. Thanks, RAM KUMAR BHAGAT 506 DDA LIG FLATS HASTSAL UTTAM NAGAR NEW DELHI -110059 MBL [protected] MAIL ID: [protected]@yahoo.com

I have taken a health Insurance policy from IHO (aetna), Initially they said that I can avail the facilities at near by hospital, so i took the plan for 5 members in my family by paying Rs.10,000/-. But so far I couldn't use their service or facilities in the near by hospital. When I called the customer care for the fixing the appointment at Ezhil hospital at Thondiarpet they said that its not in their list, i spoke to the the representative who sold the policy to me, he is telling that its their in their list and he told me that its not possible for this time probably he will try to fix it in the future due to shortage of time. After that I wanted to use the concessional coupon for my mother and called the Customer care, they told me that i can use the service only in 4 hospitals in chennai, and all of them are far away from my residence. I again spoke the representative who sold the policy, he is telling that I can get the service at vignesh hospital at ramapuram which was not told by the cc executive, Like that there are lot of controversy in the hospital list and facilities. Their list is not clear and no proper service. So pls get the hospital list and get it clarified before you take a plan from IHO. In my experience Apollo munich is doing good. Don't get trapped into the IHO executives call.

Dear Sir/Madam, This is to inform you i have received call IHO Hyd Branch and they explained about Health Policy and taken a policy from IHO, after i paid the payment through HDFC Credit Card i have received call verification Department they have explained about policy there is total miss match about the policy. i cleary inform to verification department please cancel my policy because Hyderabad Branch team are given wrong information about the policy. i have given against Hyderabad team to Delhi Head Office :[protected] even i call 4 to 5 times but no responses from Head Office also given i clearly mentioned that i will give complaint against IHO but no responses. i have received My credit card bill this month including 1st emi. Requset you to pleas do need full. Regards, Suresh [protected] (Hyderabad)

Hi, Last month I bought a “IHO’s Family (Premier) Healthcheck Plan - Suitable for 4 or more people”, this included a total of 5 Thyrocare vouchers. And recently last week, the health package was delivered to my house address. I have following concerns: 1. When I opened the courier, I was surprised to find out that the Thyrocare health vouchers have different validity for each voucher. I was never told about this ‘different validity’ by anyone- neither the representative (who sold the product to me) nor the IHO website, where I checked about the product details. My sole intension when buying the product was to get health check-up done to all my family members as soon as possible. Which is no way fulfilled. This cheating by the IHO representative/IHO website makes the product a waste for me! 2. The IHO representative had explained to me about the product saying that I would get 50% discount on all the consultations, in the registered clinics/hospitals of course! The representative also shared a presentation with me which is in sync with what the representative told me then. But now, when I check with the hospitals on the discount part, they say a different story! Some say 10%, some say 20%..etc. When I called up the IHO customer care, they say that the discount is variable across hospitals!! My question is: As the discount is variable, why was I lied about the discount part? I still have the presentation document (I can share that too) from IHO which says ‘50% discount on all consultations’. In conclusion, I am very dissatisfied by the way IHO has concealed major information about the product BEFORE purchasing it. And revealing it only after I purchased through a customer care/welcome call. This hidden information from IHO has made the product useless to me and made me feel cheated. Now being cheated from IHO already, I want a full refund from IHO for the amount I paid. My details are below: Full Name (card holder): Haroon Rasheed Khan Registered phone #: [protected] Amount paid: Rs. 8000/- Regards, Haroon

Please provide as much information as possible...
I got a call from the IHO executive to market the product, 2 year IHO membership for 8000/-. All the details that he gave me were incorrect and I decided to cancel the membership before they could issue a temporary card.
I have struggling to get the refund from IHO. Everytime I call their call centre, I am informed that they would process it on priority.
My Registered Mobil no is [protected]

Request if i can get the refund at the earliest possible.

thanks,

I D.RAJ SAMPATH RAO, e-mail id: shailaja.[protected]@gmail.com, App Ref no:160147 It is that I will be provided information .i.e., will be mailed to my e-mail id about the health voucher to which I have paid 1,700 to the sourcing person AHMED, within 24 hrs from the submission of the cheque (cheque no: 892143) and the voucher will be sent to my door within twenty days. This happened approx three months back . I am waiting for the mail and the voucher, this is the reason for complaining you. Please send me the information as soon as possible. thanking you

Hello SIr,

I am writing this to inform you about the cancellation of my 4 Indian Health Organisation cards as I have so many issues with the services which they are providing. I am highly disappointed and dissatisfied due to the following reasons and would not like to continue with this Indian Health Organisation organization.

1 : Wrong information was given that you can go to any hospital and avail discount
2 : Now they said to me that they return only 50% amount of total amount.

My request to you please take this matter with IHO to get refund of my money (Rs. 6000) which I have paid and cancel all my cards ASAP. I am highly frustrated with it and want my money back.

tnx,
pramod

on may of 13, i was charged of rs 14998 on my sbi card with out my knowledge form that day onwards i am regularly in touch with this people to refund the money back to me but every other day they say that give us 4 working day or give us 5 working days this is be going on form past 3 month , i don't understand how this people work to give some one money back how will they solve people health problem, mukesh porwal

Dear sir / madam,
In 04.07.13 I am book IHO Classic Healthcare package plan through guidance of IHO representative. I have paid through my HDFC Bank credit card Rs. 8000/- and IHO received this payment but i am not interested for IHO Insurance policy because for wrong guidance for company representative. On 05.07.13 I am received a call from Okhla Phase - 1, branch and his representative call me and I told that Please close this policy because you guide me not properly. Company representative not talk with me and cut the line. After some time I am calling IHO Help desk no.[protected] and I ask to close this policy he says that 02 or 03 days after you received a welcome call and then close this policy. I wait 02 or 03 days and after 03 days later I received a welcome call and in this call I said that Please close my policy because your Okhla Phase - 1 representative not guide me properly. I am book your Classic Healthcare package plan. He said that you close through help desk number. On 08.07.13 I have received a message from company end in this he sent my Temp IHO membership ID:- IZMZLPWAT8. I call company helpdesk no. and I ask why u continue follow up process in my policy. I already told u close my policy because I dont like your policy. On 09.07.13 I am call your helpdesk number and booked for close. He says closing process and returned my money take 14 days time. On 23.07.13 around 15 days no process for my refund money. I call company help desk No. and also sent mail in this company says working in process. Today is 06.08.13 around one month gone and I have not received payment. Yeasterday I call Your helpdesk no. he says that 4 to 5 days taking process for refund. Already One month gone this company not refund my money in my credit card.
Please take appropriate action for this company and give me my full amount refund Rs. 8000/-.

company heldesk email id - [protected]@ihomail.com

company 04 address as per details below:-

Head Office
Indian Health Organisation Pvt. Ltd.
64 Okhla Industrial Estate,
Phase – 3, New Delhi – 110020

Hyderabad Branch Office
Indian Health Organisation Pvt. Ltd.
Ground Floor, Plot No. 32,
Street No 1, P G Road,
Sindhi Colony, Opp. Tennis Court,
Secunderabad-500003

Mumbai Branch Office
Indian Health Organisation Pvt. Ltd.
51, Regency Chambers,
National Library Road,
Bandra West, Mumbai - 400050

Chennai Branch Office
Indian Health Organisation Pvt. Ltd.
Ground Floor, CCS Tower,
No. 14, Periyar Road,
T. Nagar, Chennai- 6000017

Phone no details as per below:-
DELHI [protected]
AHMEDABAD [protected]
BANGALORE [protected]
HYDERABAD [protected]
CHENNAI [protected]
JAIPUR [protected]
KOLKATA [protected]
PUNE [protected]
CHANDIGARH [protected]
PATNA [protected]
MUMBAI [protected]
REST OF INDIA [protected]


regards,
mohinder singh
My email id - msarya.[protected]@yahoo.com
Mob No. [protected]