LG Electronics Complaints & Reviews

Rnp[protected]

I requested them to do installation by tomorrow but they denied despite telling them the fact that we are not available at our place on monday.
Really poor service.
Doesn't understand consumer problems at all.

Worst product and pathetic service provided by LG. I have purchased an LG washing machine (front load). It worked well for few years and then there was a display/PCB related problem. We called LG customer care and they sent some engineers (these engineers have no LG card no identity card) and they say they belong to some dealer in Pune. I got the PCB replaced at the price of INR 4500, no bill provided by the engineer. After 6 months I faced the same problem and I called the same person. He says I am in my home town and never responded to the calls.

When I went to LG customer care center in Katraj, they are not ready to talk and when I asked the security person (Thackeray) to connect me to some person he straight away said there is no one today and got into argument with me. We spend 27k on the machine and they treat us like beggers...such a worst service, I will never buy LG products hence forth. Fraudulent company, worst product and service.

Panasonic TV bought in your showroom is getting switched off on its own.pl help us

I have purchased lg window ac dual inverter 1.5 ton 5 star from bansal electrovision pvt. Ltd. Gurgaon haryana dated 24th may 2020. But they sent me damage and dent ac installed in hurry with local fitter. When i object he told me to complain distributor he will change it. But in that course of time distributor didn't pick phone. I had reported lg guys
Deputed at store. He also not do any thing. He told me i have complained to cutomer service they will come and resolve it. I am in shock that how can distributor do this. When i invest hard cash for new ac. This is surprised me that a distributor of lg is cheating customer and company is not taking any action. I never think lg will do this kind of cheating with customer. Lg has also not taken any action yet. I complaint to lg but his c&c manager gurgaon mr sarvagya singh contact no - [protected] is in favour of distributor and without any concent close my complaint.
Please look into the matter and justify with me.

Lg 4k monitor display corner colour split.. And new monitor i have purchased within 8 or 10 months. And customer service number not working which is [protected] and [protected] please find solution and replace my monitor 27uk650

Hi sir/madam,
My name is ranjeet and my registered mobile number is [protected]. For my refrigerator there is a small issue its double door unit and top portion is freezing good but, the down portion cooling is not happening.in the month of sep 2019, nov 2019, dec 2019 and july 2020 many technicians has been visited multiple times and changed the spare parts like module timer, controller assembly and heater plate but still the problem is not resolved. They are coming to my home and experimenting with my refrigerator. There is a capability issue and also they are trying to make money and cheating me.

Last friday mr. Shamugam changed the heater plate and charged around 800 rupees, but, not provided the bill. I have called customer care multiple times also called some senior staff named ms. Monika, mr. Rajkumar and mr. Jagdish but, no action still. I have already spent more then 2000 rupees so far one by one they are kepp changing the spare parts but, no solution still. Pls trace my mobilee number you'll get the complete history of the services.

Pls help me to resolve the issue. I need to escalate it to top official in lg.

Thanks
Ranjeet
[protected].

Hi I have purchased new washing machine in Feb 2020,
Since then have lodged 5 complaints regarding washing issues and also have damaged number of clothes due to soaps getting stuck with clothes also even after complete washing clothes get stickiness due to soap being not washed out properly which again by no means is good for clothes.
However LG technical team has been unable to resolve the issues and is of the opinion that machine is running fine .
Hence i would strictly recommend never to buy the above product as its a faulty or substandard product also if you can help me to resolve this issue it would of great help.
Thanks

Hi team..

This is with regards to the rnp[protected].
The issue isn't resolved still. The outdoor unit is still making a steel rubbing loud screeching noise.
The service center balaji service center is incompetent in handling the case. The person in charge is rude and refuses to address the issue.
They keep sending over technician who aren't clear at all. If i pinpoint the problem they don't have much idea about it.
The request was put on 23rd june.. And today's 4th august.
From customer care i was advised to contact mr sagar pande at [protected]. He doesn't attend the call and he is ignoring the issue altogether despite sending over audio clips of the noise. And trying to contact him.
I have sent numerous email to [protected]@lge.com but no response from them.
If i call the customer care number. They tell me i will get a callback. But i don't get any response from them either.
My number is [protected].
Thanks.

So i bought lg refrigerator and vacuum cleaner and tv
But when i need a simple door rack lg says it’s not available, they guy who called from a service centre says lg does not have proper service centre here.
For my vacuum cleaner i can’t get attachments as they are not willing to help with any information. I lost the bag of accessories while shifting. Lg products in india looks useless now. Please can someone help me with this
Thank you

I hv complain for my fridge on 20 July 2020 with complain no. RNP[protected]..but still i m waiting for service.i have try to contact your service center, ASM, customer care but no none is giving perfect solution.
Promising daily and going back for service so i am very disappointed.

Dublicet lg perungayam not scanning dublicet

Am buy LG AC on 13.07.20 with AC two insurance offer by LG one is all risk and Other is Covid19 salesman say came tomorrow and I'll give you your policy certificate but only one policy given by Salesman All Risk other Policy Covid19 not given by them he say policy number send by LG on your Register mobile number but number not received yet am am contact lots of time for Showroom and LG India but no response by both please help
National Cunsumer Helpline
Docket no. 2147376
Aarti

Washing machine rotation problem it seems dryer doesn't work but washing is done perfectly.

We called LG support to book technician to repair our LG washing machine.2 Techicians from LG came (their contact numbers are [protected]/[protected]).
The washing machine was making noise while washing otherwise it was working fine.The technician said he is not aware of the problem and he has to take the motherboard along with him to check it thoroughly.we agreed.
The next day he called and said motherboard is damage and we will have to pay 8k for repair.we said we do not want to change motherboard, kindly return as it is because it was working fine. He said we opened the motherboard and it's no more working now.since then both of them are not picking our call.Its been almost a week they are not receiving call.we ordered a new washing machine and it's a huge financial loss for us.This is highly unacceptable.

I received a messege from unknown contact the message summary is"YOUR WHATSAPP NUMBER IS AWARDED 5CRORE 35LAKHS RUPEES IN THE LG COMPANY PROMO.SEND YOUR
NAMES
AGE
TELEPHONE
ADDRESS
TO EMAIL:"please clarify its fake or true.

We have purchased LG Side By Side refrigerator Model:GC-B247SLUV on July 2018 for the cost Rs, 70, 000. 10yrs warranty for compressor.

2 Weeks before we notices cooling was getting drastically reduced and things kept inside fridge were getting spoiled.

We called customer care on 20th July and service person came on 21st July After his investigation he updated that gas pipeline got blocked hencefailure in cooling effect, but compressor was fine.
When we asked reason for this failure it might be occured due to voltage fluctuation, But in our apartment there was no voltage fluctation issue reported so far. Later he told some other service person will come and atend this gas leakage/blockage issue within 2 days and got SR no as well -RNP[protected].

After that daily i am calling customer care and another service manager and getting only high level answer saying "person will come tomorrow".

My fridge was down for last one week and unable to store any item in this critical stage. Very bad experience with LG service and product quality.

Pathetic situation is product bought for 70000 failed within 2 years.

Complaint raised on 22nd june 2020 for 50inch led tv screen was not working. 23rd issue resolved by your staff. But he did not given bill, he took money 5k and told i will send by what’s up. But still bill not received

Lg electronics sended a message of my selection in their continental draw in-order increase their sales.now i am asked to send my bank details and 15, 500 rupees for the confirmation of my fund.want to know whether it is authentic or not, to proceed further.
date of incident[protected]
client no-[protected]
From: LG COMPANY
Date: Thu, 23 Jul 2020, 2:43 pm
Subject: Contact Reserve Bank of India VIA EMAIL: [protected]@consultant.com
To: sigireddy snr rao

LG ELECTRONICS COMPANY UK
LG HOUSE
250-252 BATH ROAD, SLOUGH
WEST BERKSHIRE SL1 4DX,
UNITED KINGDOM
PHONE : +44-[protected]

Reference No. 044-SOC221

Dear Esteem Beneficiary:

Welcome to Lg Electronics company United Kingdom The board of Lg Electronics Company is in receipt of your email in regard to the winning notification as earlier sent to you from our Award Department. We wish to congratulate you over your success in this financial ballot plan. This continental draw was drawn from two continents, Europe and Asia and you are one of the lucky winners from Asia continent. This promotion is part of the financial empowerment program of LG ELECTRONICS COMPANY in Collaboration with the World Health Organization in an effort to consolidate our Numerous Customers and to encourage prospective mobile phone users across the Globe. We also use this opportunity to advertise our company worldwide and for the celebration of being one of the successful companies in the world. We are giving this offer to you so you can also Help the poor people in your country, as well as Churches, Motherless babies, less privileged and Widows and for those who cannot afford their daily bread in this Covid-19 pandemic period.

This email is to officially inform you that you are the lucky winner of ( ₤500, 000 GBP ) in Lg Electronics Company United Kingdom

The fund is successfully deposited in a temporary account with the Reserve Bank of India Foreign Services Department for security and for easy remitting to your local account in your country India, Reserve Bank of India has also accepted to complete the registered and endorsed the funds
and transfer the total amount to your local Bank Account in your country there in India. We have been working seriously about this development for some couple of time to achieve this

You are required to complete the below Application form and send it to Reserve Bank of India immediately via
email: [protected]@consultant.com

BELOW IS THE CONTACT INFORMATION OF RESERVE BANK OF INDIA.

THE DIRECTOR
OPERATIONS AND REMITTANCE
RESERVE BANK OF INDIA FOREIGN
REMITTANCE DEPARTMENT NEW DELHI INDIA.
EMAIL: [protected]@consultant.com

================================================================================...⇄

Respected Sir / Madam.

APPLICATION FOR FUND RELEASE LG ELECTRONICS COMPANY UK REF NO: 044-SOC221.

I am (Mr./Miss) I write to apply for the release of my fund with regards to the Lg Electronics company award notification. I was made to understand that this sum of ( ₤850, 000 Great British Pounds)The fund was deposited in the Reserve Bank of India on your behalf. I hereby request that the above { ₤0, 000 Great British Pounds } mentioned be remitted to me at the earliest.

Below is my Personal Information:

My Full Name:...
My Address:...
My Mobile Number:...
My Second Mobile Number if Any...
My House Telephone:...
My State:...
My Email Address:...
My Age:...
My Sex:...
My Marital Status:...
My Amount:...
My Occupation:...
My Country:...

Preferred Mode of Payment.

Bank Telegraphic Wire Transfer.

Bank Telegraphic Wire Transfer :Provide Your Banking details below.
Bank Name:...
Bank Address:...
Bank Code:...
Account Name:...
Account No:...
A Copy of Your i d Proof...

You Are Advise to Contact Our UK British Diplomat representative in High Commissioner New Delhi Dr. STEPHEN DONALD so that he can help you and make sure that the paying bank (The Reserve Bank of India) will Successfully complete the Crediting of Your Fund into Your Personal Bank Account in Your Country India. Also send the above listed details to his email: [protected]@hotmail.com and contact him on Phone number :+91-[protected] for clarification.

All winning prize funds are being covered by a policy which cannot be tampered with. In view of this all prize funds are assured, protected and cannot be touched until it gets to its winner. This is our order and protocol to avoid misappropriations of winner's funds and unwarranted abuse of this program for security measures, you are advised to keep your winning announcement confidential until your claim is processed and your prize remitted to you.

Lg Electronics company UK.
For Further Clarifications Contact:
Claims Director MR. Andy Mackay
+44-[protected]

I had purchased a lg washing machine 8kg top load from pranav electronic Ltd store Delhi on 22 July 2020. Employees who were to install machine were given the time between 9am to 10am. Since I am a working person I am not free 24/7 for the installation of the machine. The time was mentioned to the employees 2 days in advance so as to avoid any delay. However the casual attitude and inefficiency shown by your employees, which was not expected they could not care of even informing the customer about delay. Upon asking petty excuses were given, I hereby request you to take action against such conduct. The machine isnot yet installed after 4 days of purchase . The whatsapp no given for redressal is not responding.
Had I known, LG customers are so badly treated by your ground staff, I would have never bought LG product. This is case of total disregard to customers who are taken for a ride by I'll trained and non professional attitude staff. The least I am now expecting an e mail of your CEO to take matter further.

Customers

Urge you not to buy from Pai International. Had one of the worse experience ever. Do not keep much trust on the product you purchase and would request you all to review the product thoroughly from the store even you have a slightest of chance to buy it.

Issue - Bought a 32L Convection, product did not start, called a technician from LG, the product had to be opened the very first time before you, fixed some wire and claimed its a small issue and there would not be any chance of replacement. You will be stuck and would ever think - why did I even go there!
I am a dissatisfied customer and will never buy a product ever from Pai/ LG.

Thanks