MakeMyTrip India Complaints & Reviews

Myself sanjay lonari,
Mob no. [protected]
Mail id: [protected]@gmail.com
I have booked 2 ticket (booking id nu[protected]) from ankleshwar to bhusawal & cancelled it within 22 hrs. therefore as per company rules only 10% amount will be deducted from total amount, which is mentioned on ticket but company has deducted 15% amount from total fare which is not mentioned in your ticket cancellation policy.
So your...

I have been a very loyal customer to make my trip and it was a big shock for me to see that they have changed my booking date.now when im asking them to change my date cos it wasnt my mistake but systems mistake that it did show 7 th nov 2016 to me and it booked 7 th dec 2016. now for date change they are asking me to pay arouns 2250 and 300 for convienience fee and air fare rates would be separate. such a good way of taking money from peoples...

We planned our trip to mt.abu, udaipur and jaipur. Our booking id is IN1609B6S1850882. The road travel, hotel accomodation and unlimited breakfast was includee in the package. While moving from udaipur airport to mt.abu the driver included his bill in ours and asked us to pay for it. When we contacted the driver's vendor he said you pay for this time and ill explain the driver not to do this in future!!!
Further in each and every...

You booked a flight for four o[censored]s to jamaica kingston booking in1609b6s1867952 stating that there wont be visa required for the given flight
But one of the passenger was not allowed to board the flight from mumbai airport and now i need the refund of the same from your company or resedule of the booking for tara prasad teli. Its not a small amount im sure you will agree to this as its a hard earned money and please next time check...

This is regarding reference number[protected] Opened on Aug 29th 2016 for the refund of four tickets from Kochi to Sharjah. I have cancelled flights booked for my family members after talking to makemytrip customer care team and booked a different airline to Duabi as it was a better option for us. Tickets costed me 67000 INR and after the cancellation charges I was supposed to get 51000 INR as per the cancellation policy page. I was told...

Hey,
I had booked two airline tickets from delhi to kochi and back for dates 19th october'16 and 23 october '16 respectively on 28th august '16 for 26220/-
I had to cancel the same tickets because of change in travel plans.. On 4th october.. I opened makemytrip website for cancellation... The amount shown to me after cancellation was 25558/-... I thought to 672/- are being charged as penalty... I simply cancelled the flight......

I had book my tickets through hdfc credit card on 31/07/2016 telephonically through your call centre and the booking person was maninder, i was offered rs. 8000/- (4000*2) cash back for using hdfc credit card.
My tickets no. s were
1. in1607b4s1340660 in the name of sai kiran khanna
2. in1607b4s1340657 in the name of sumeet khanna
As i was not able to see any amount in my account wallet, i had sent mail to maninder...

This is to tell you that I had booked my hotel room at Fab Hotel Anjuna Beach for my visit to Goa from the[protected] to[protected].

Please let your bosses be aware I am totally disgusted with your service and listing of poor mediocre hotel the pictures shown on the website and when you visit the place is totally different.

The place stinks( Fab Hotel - Anjuna Beach) of ALCOHAL AND WEED, there was HUMAN [censored]...

Dear all, pls dont book flight ticket on make my trip. You can book directly on airline website because i[censored] cancel booking the full refund will be directly credited in ur bank a/c in a week. And i[censored] book ticket from make my trip and cancel booking, the airline will credit money to make my trip a/c and they charge heavy cancellation fee and will return some amount in your bank a/c. Make my trip is a total fraud website....

I wànted to book a flight ticket through net banking pnb.As there was extra charge for insurance and something else which I did not want to bear, I cancelled the transaction through net net banking and did not enter my transaction password before backing out of netbanking pnb site.yet my account was debited for rs 4565. The second time I transacted successfully using my debit card and was debited the same amount again but this time I recieved...

I bought an air ticket for me and my wife for travelling from banglore to trivandrum and the scheduled departure was on september 15, 2016. Payment was made using my credit card. But a few days before the scheduled departure, i received an sms from makemy trip advising me to cancel the booking and do another booking. As i had to visit my parents urgently, i cancelled the booking and made another booking for me and my wife. They promised to...

Boooking id-in1609b6s1659607
Name - lipsa pattnaik.

Package booked by mr shiv nageem parmar, refund request raised by - mr. Robinson jha.

I have raised a request of cancellation of my trip on september 22nd 2016 and i have got my money refund yet. I have called more than 20 times and the customer support says that they will check and call back but no call, even tried reaching robinson and shiv but no result....

Hi I have booked an air pegasus flight through make my trip web site on 06th Jul, 2016 from Bangalore to Goa (Round journey). Goa to Bangalore flight was Air pegasus with flight no. OP-162 and pnr no. GMDNCQ.
Received couple of mail stating that Air pegagus cancelling their flights and said flight might get cancelled due to their inter policies. One the day of journey (13-Aug-2016) got call from number +91 [protected] at 11:00AM informing...

I am getting the same hotel - shivsagar farm house located at mahabaleshwar at same date from 20 the nov to 25 nov 2016 at a very cheaper rate than booked with make mytrip. My hotel booking for above is nh[protected] for 5 night 1 room (Super deluxe room). I have booked the hotel for rs.7475/- and now i am getting it for rs 4838/-only from goibibo....

Dear Sir,

I have very bad experience of booking tickets with you. As per below confirmation I have booked 2 ticket through you on 11/8/16 at Sameera Travels for Borivali to Kolhapur for dt 3/9/2016.

On Journey date 3/9/2016 I called Bus operator on mobile no. provided by you to confirm timing and that time bus operator told that madam this bus has been cancelled and we inform all passenger and return money also....

Hi
I made a booking with MakeMyTrip with booking id: NH2P[protected]
There was an offer that I will not be charged now but I can pay at the hotel directly. I made booking for the same and got an email confirming the same. Yet few hours after the booking, they charged me for the full amount.

I contacted customer care and they are not being helpful. Please assist....

I booked a flight from Bangalore to Trivandrum through Makemytrip. The air carrier was Air Pegasus. The onward journey date was August 13th 2016. The ticket was booked on 6th July 2016. The operations of Air Pegasus was cancelled within couple of weeks on booking the tickets. Makemytrip cancelled our tickets to Trivandrum and asked us to make other other arrangements. Makemytrip assured us that the entire amount will be refunded within 1...

I had made a booking with id nh[protected] and nh[protected] on make my trip website. On booking site there was stated that "no penalty on cancellation" till the second day before check in. Meanwhile i had a social problem and cancelled the booking. On cancellation they forfieted my whole amount and stated that it was non refundable price which is given in policy. My question is if it is non refundable why it is given on site in big letter...

Trip Booking ID : IN1603B0S339879
I have experience very unprofessional and unplanned behavior from the reps as bookings were not confirmed by them with local tour companies and I had to go through a lot of grief an discomfort during my trip because of the mistakes made by Make My Trip reps, would never recommend anyone to use your service. Also will now make sure to post this entire mail as review for Make My Trip.
This trip...

I have canceled a ticket for booking id nf[protected] and i was supposed to receive 4850/- but initially they displayed 100/-. When i have complained then they refunded 2425/- and claiming that i have not paid that much as it is showing in the system. They simply making it 50% lesser than their system. Make my trips customer services are pathetic and they are treating customers rudely. Also they are asking me to share my credit card statement...