MakeMyTrip India Complaints & Reviews

My name is Pankaj Sharma..I made a transaction on makemytrip.com to book a ticket..It was for Rs.5692 and was made on June 5 2010.Although, the transaction was unsuccessful, they charged me for it(for Rs.5692)..Since then I've mailed them for about a hundred times now, but don't see any constructive reply from their side..I also have given them each and every detail(bank statements,etc.) that they have asked for but for no vain.I...

HI,

I had made a booking with make my trip for a British Airways flight from Bombay to Denver and return from New York to Bombay. The return flight which was scheduled on 17th Dec 10 was cancelled by British Airways due to the weather conditions in London. I was rebooked and even that flight got cancelled on the 19th Dec 10. So BA had given me an option to book my own flight as the originally booking was not done by their site...

Hi Indian Commissioner

I need to report a complaint against Make my trip they have deducted INR 35782 from my account in the transaction where in there was even no booking done and I got error message in 1 minute I called their customer care that transcation is been not done but as my bank gives me a immediate message on any deduction of money so I got the message that money is been deducted.

Below I am copying...

Issue: Harassment

Details:

Harassment started the day I booked tickets for two n fro travel from Delhi to Mumbai on 22/10/2010. One of the return tickets was wrongly cancelled by MakeMyTrip officials and I was not informed at all. Till last hours, the agency was not able to resolve the issue and I had to book ubder high charges and in different flight (that got delayed by 8 hours).

Follow-up's:...

My Booking ID with Make My Trip (FLT[protected] for a JetLite S2 9352 Flight from Patna to Kolkata on 14.04.2010 which eventually got cancelled. In spite of the cancelled flight the company(Make My Trip) deducted an amount of Rs. 950.00 from the refund. Whenever the company is contacted over this issue, the standard reply is " Your case will be settled within next 72 hours" , but the next 72 hours has not arrived. All are advised...

Hi,

I Booked my 3 roundtrip tickets on 22nd Dec, 2010 through Make my trip from Ahmedabad-Bangalore cost Rs. 17205.

Somehow transaction got failed and tickets were not confirmed, but Amount was deducted from my account. They Assured me that my refund will be processed within 2 working days. But this is 7th working day and still I have not got my refund yet.

Please do needful.

Thank...

I had booked my ticket using makemytrip site on the 12th of Dec 2010. I had booked 2 tickets for my old parents for the 31st of Dec 2010 flying form Kochi to Mumbai. Due to some health reasons of my father i had to cancel the tickets, while cancelling the ticket the site has charged me Rs4500 per person where as the airline has informed me that the charge for cancellation is 50% of base fare which is Rs. 2000 per ticket.

I...

Hi 28th December 2010

I have done train booking through makemytrip.Details are as below

Transaction Details

PNR Number: [protected] Booked On:[protected]

MakeMyTrip Booking Id : RAL[protected] Ticket Type: E-Ticket

Class: AC 2 Tier Fare: Rs 1348

Date of Journey:[protected] IRCTC Service Fee: Rs 20
br...

Hi,
I have booked flight ticket online on make my trip on 27th December 2010 @ 12PM
It mentioned that I would be sending E-Ticket in half and hour and I didn't receive it for 8 hours.


When I tried to use the print option from the site, I said invalid Phone and reference number combination.
I tried calling customer service and it is such a crap, it kept repeating the options though I selected...

Hi,

I have recently booked my ticket from Pune to Bangalore and to my surprise the last minute the bus operator called up and stated they dont provide the van pick up to the point I stated to him I have the ticket confirming it they where not ready to listen same tried calling the make my trip customer support they straight away told operators has the right to change the point So please be advise not to book any tickets thru...

I booked air ticket for Kolkatta-New Delhi for a journey on 14th November by Jet Konnect 9W-2278 through Mak my trip. I cancelled it on 11th November and there is a mail from Make my trip that refund amount of Rs2000 shall be credited to abk account. In spite of regular communication there is no sight of refund. They wanted my bank details for refund. As I was not eager to share the bank details, they informed me that unless I provide the...

This is with reference to my Booking ID IN1010B04698 for a tour of Rajasthan (Jaipur, Pushkar and Udaipur) from Mumbai. The duration of the tour was from 14th to 20th Nov. I was travelling along with my parents on this tour and on Nov 16th, I was supposed to check into hotel Pushkar Fort in Pushkar.

However, when I called the hotel to enquire about accessibility conditions in Pushkar owing to the ongoing mela, I was horrified...

i was given booking confirmation of hotel in tirupati but i was shocked when i reached there that the booking makemytrip has done was cancelled this the perofrmance of this company i was stuck up there with 2 families just trusting this company which does nt bother about customers........
jatin
[protected]...

ON 15 DEC I INTENDED TO BOOK 02 TICKETS ROUND TRIP CHENNAI DELHI FOR 11 JAN
AND 16 JAN... USING MAKEMYTRIP

I WAS SHOWN THE PROPER AVAILABILITY BY THE SITE AND ASKED TO PROCEED AND PAY
THRU CREDIT CARD...
BUT THEN AT THE END OF THE BOOKING PROCESS I RECEIVED THIS PATHETIC MAIL
FROM THE SITE.... THAT SAYS JUST 'SORRY' , THE SEATS WERE NOT AVAILABLE AND THAT MY MONEY IS BLOCKED FOR TWObr...

Hello Everyone,

Please note my worst experience with makemytrip.com as follows.
...
I have recently purchased a round trip air ticket (Mumbai – Kolkata) on 8th December 2010, Wednesday from makemytrip.com. Booking ID is NF[protected]. I have done the payment by my debit card.

Though I have filled up the booking form with correct required details, I received tickets with different name. Immediately...

This is with reference to my MakeMyTrip booking Id – NF[protected] which is for Bangalore to Mumbai on 10th Dec’2010 and Mumbai to Bangalore on 12th Dec’2010.

While booking the tickets on MakeMyTrip.Com on 6th Dec'2010 night I have seen the total price of G8-202 as Rs 3,460 (with a clause of Rs 1,175 off on booking a return fare on Go Air), I opted for this offer and for Mumbai to Bangalore itinerary, I opted for...

Travel Date: Saturday, 11th December 2010
Bus Operator: Heera Travels
Bus Type: Volvo A/C
Journey: From Delhi to Katra (6.00 PM Bus)


I prefer to travel by Volvo. Generally while booking a ticket I am very much concerned about the operator (I have experienced that If operator is good then the staff is cooperative), bus condition, stop for Dinner. But During my journey (Delhi to Katra) I saw a pathetic...

Hello,

I had booked for airline tickets using Makemytrip.com on 3rd Nov 2010. Two separate amounts of AED 770.82 and AED 632.29 had been debited from my credit card account.

Booking ID: NF[protected]
Amount to be Refunded: Rs 5,930

Booking ID: NF[protected]
Amount to be Refunded: Rs 5,436

Complaint reference ID:[protected]

On 25 Nov, I have cancelled...

I Tried to Make an international Flight booking for two Tickets, Singapore to Bali on 25th Nov 2010 through Make My Trip Website.
While making payment The website came up with the message "Unfortunately , Your transaction could not be processed because of a temporary connectivity problem. We request you to please try making the payment again,..."
This happened twice and I did not get any confirmation of my booking.br...

Dear Sir,

I booked two airline tickets through makemytrip.com, one for myself and second for my wife from Delhi to Chennai & return for which I made the payment online through credit card. Later on there was some change in Plan and I had to go alone because my wife was not well. I immediately got the ticket of my wife cancelled by calling makemytrip and they confirmed me cancellation (Cancellation Number - IN1011R0031431).br...