OneAssist Consumer Solutions Complaints & Reviews

Rs-1399/- is being debit from my icici bank credit card at at 20:16 pm on 19/09/2018 by one assit without any intimation to me.
It is very harassing to customer. So plz do the needful and provide a solution to get my money back.
My mobile no-[protected]
I will be very thankfull for this type of help.
One assit wale"apne man marji ki kar rhe hai" or customer ko harass kar rhe hain....

महोदय जी मैंने 30 अगस्त 2018 को एक इंसोरेंस 1954 रु० का लिया था जो ६ सितम्बर 2018 को डॉक्यूमेंट वेरफिकेशन न हो पाने के कारण कैंसिल हो गया था. उसके बाद जब मने कस्टमर केयर में कॉल किया तो...

Hello team,

I am ram kumar from chennai. As suggested by hdfc bank people i have approved your activation for one year plan and paid rs.1899.in that time i am on office so i am not able to clarify my doubts and the one assist person confirm my activation without my clear clarity, i think i have no use of it right now.

I am requesting you to deactivate my plan for now. If anything needed i will activate again...

Hi,

I am gnanam duraisamy from hyderabad. As suggested by axisbank people i have approved your activation and paid rs.1899. I think i have no use of it right now.

I am requesting you to deactivate my plan for now. If anything needed i will activate again some other time. I am waiting for confirmation of delation of this service and also refund the money @1899.

Name:gnanam duraisamy
Relationship...

Hello Sir, This Is about SR#3461627. I register my claim on 17th August 2018. Your comoany provided me insurance on my overseas imported Mobile phone LG V10. That too happened after confirming from your comaony's senior authorities. On the day of purchase i sent a mail to senior of your sale department and they verified and assured me that i am eligible for insurance and in future there will no problem because of imported product as the bill...

I want to cancel my one assist membership with relationship no 1358341. Am not using this service from the day one and even after conveying this to the concerned department the same got renewed last year and even after several followups i did not get my money refunded. Please cancel my membership and confirm by mail immediately.
Name:- pavithra h
Credit card ending number:- 8410
Relationship no:- 1358341...

I have taken insurance from one assist. I raised a claim and there is no update since last week. I always get an email stating that its under verification. No proper update on my case. I have taken insurance from one assist. I raised a claim and there is no update since last week. I always get an email stating that its under verification. No proper update on my case. Sr : 3532471...

Hi,

I am srinivas from hyderabad. As suggested by icici bank people i have approved your activation and paid rs.1399. I think i have no use of it right now.

I am requesting you to deactivate my plan for now. If anything needed i will activate again some other time.

Name: e srinivas kumar
Mob: [protected]
My customer id: 4702231

Thank you...

Dear customer care executive,

I am writing because i don't any any customer care email id to connect you. I tried calling your customer care no.[protected] but did not get proper support.

I have enhanced wa power single plan with oneassist. My details are as below.

Relationship no.: 2907259
Membership no: [protected]
First name - firoz shakeel
Last name - mohd
Email...

Dear sir,

Aaj main saam ko bajar me saman kharid raha tha tabi kisi ne mujhe piche se dhakka diya or main aage ki or zameen par gir gaya us time mobile mere paint k aage pocket me tha jo ki mere girne ke saath zameen se takra gaya main uth kar mobile ko check kiya to paya ki mobile ka screen tut gya h or mobile kam kar raha h.

Mere plan detail :-

Insurd name - ramesh kumar
Relationship...

On 07/09/2018, sum of rs. 1899/- has been deducted from my hdfc credit card to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really seeking ways to deactivate it and refund my money. Please deactivate this one assist plan and refund my money asap. And also i have talked to the one assist customer and they have told they will cancel it but i didnt do yet.

Customer...

My name is ismail ntp, i am from kerala, i am the cutomer of one assist and my customer id is 2738156 before one years ago i had purchased a plan named wa privilege single plan for one year and my plan was ended on[protected], but unfortunately your company renew my plan without my consent and debited the amount of 1899 from my hdfc credit card without my permission and i request them to refund my amount but they are not ready to refund full...

I do not want to renew the policy. How it has been renewed without my consent. I have not received any email from your side to renew it. I got a phone call and i told not to renew the policy. Then how you can renew it. Kindly cancel the policy immediately and not renew it.

Relationship no. 1290651.

Further when i spoke to your customer care no. Today i. E. 14/09/2018 at 3.30pm first with mr. Chetan, 2nd with...

Pathetic style of claim handling at one assist

I, dinesh kumar aggarwal mem id. [protected] lodged claim of my mi mobile non functioning on 27th aug18 (After getting it verified by mi authorised service centre under warranty, and they confirmed liquid damage happened in it). I have lodged claim on 27th aug18 with one assist. After 15 days of daily chase, one assist team rejected the claim on 12th sep18 by quoting the circumstance...

I Received SMS from HDFC bank that rs-1399/- has been deducted from my credit card towards one assist plan on September 10 without my permission. I also got a mail from one assist team for the same. I don't even know the company and this kind o[censored]nsolicited charging of my credit card.

I called the customer care where you really have a bad service where the rep was not listening to what I'm saying and the guys keep speaking...

Dear Team,

I am a customer of hdfc bank. But some days back ONE ASSIST COMPANY has deducted rs 1399/ from my credit card without my permission. And surprisingly Hdfc BANK employees also do not know about this.I do not know about this company, . It is a case of forgery.
Kindly cancel the one assist plan and refund back money to my credit card.

Credit card no- [protected]
One assist relationship...

Sir my theft claim got approved on 4th of sept 2018 by the insurance company and I had also sent all my original documents to one assist on 6th sep 2018 and which has been delivered on 10th sept 2018 with tracking id Z71035450 via DTDC but i am calling them regularly they only say to me your case has been escalated and please wait and relax, somebody from team will soon contact you but nobody is even contacting me for that. And still status...

Dear team of one assist, u guy's are fraud what ever assurance & commitments ur company gives is just a lie. Ur call centre as well as ur technicians are also big time cheaters, they just come and bluff the customer. From past 11 days my complain is pending service request # is 3496600. Despite of many request calls after 4th day i gave a complain & then call centre gave me the no is 3521121. They said the problem will get resolved in next...

I'm using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 8591/- from my credit card in april to till date 2018 for autopay si from my credit card

Kindly cancel this plan and request you to refund the amount of rs:8591/- along with extra amount deducted due to this rediculous stubs. Pleases deactivate one assist membership & refund me all the...

One assist in not canceling my wallet plan.
They called me said we are calling from bank, then they activated and deducted money from my bank account without my permission.
So i called them in their customer care and told them to deactivate my plan they kept me telling unnecessary things like anything can happen tomorrow and why i need my plan.
my one assist membership id is [protected]...