OneAssist Consumer Solutions Complaints & Reviews

Sir /madam, i tried to upload documents regarding my mobile theft claim from last 7 days. But, there is some issue. I am unable to upload my documents. When i asked to customer care, they said that mdm there is some server error. Nobody resolving my problem. And they again and again called and said mdm upload the documents otherwise you will be responsible for this. When i said, this delay due to your server error and i want surety that this...

Despite telling a thousand times, my cancellation request was not processed. Instead, they said that I gave my consent to extend the services during confirmation call which I never did. The customer care executives did
I had placed cancellation request on : 4/Aug/2018. Confirmation call was on 6/Aug/2018.
One Assist is a fraud. They extended my account without my consent....

Name:alagutamilarasu
Refund of rs 1899/-.
Somebody from axis bank called in the pretext of verification and persisted speaking to me when i was very busy in my work. They called me several times and disturbed me in my work. When finally i picked up their call they told me something which i was not even in a position to understand. Now i find that my account has been debited to the extent of rs.1899/- towards oneassist services....

Hello there

I reced sms from hdfc bank today that rs 1899/- deducted from my cread card to one assist membership frr. Hdfc customer rang information. Idon't even know the company and this kind o[censored]nslicited charging of my credit card and use of my card by the company is really acriminal act and the co and who the hell are you to care about me.. I want my money back don't dare again to do this

Please deactiname...

Dear team
An amount of rs.1899 has been deducted from my icici saving bank account on regarding one assist plan. I do not want to take a plan here. Refund my money back to my account as soon as possible.

Why did you debit rs 1, 899 money without asking me? I do not want to take a plan here please refund my money back to my account.

Oneassist relationship number - 5119861...

Hello there

I reced sms from hdfc bank today that rs 1899/- deducted from my cread card to one assist membership frr. Hdfc customer rang information. Idon't even know the company and this kind o[censored]nslicited charging of my credit card and use of my card by the company is really acriminal act and the co and who the hell are you to care about me.. I want my money back don't dare again to do this

Please deactive...

Hello there

I reced sms from hdfc bank today that rs 1899/- deducted from my cread card to one assist membership frr. Hdfc customer rang information. Idon't even know the company and this kind o[censored]nslicited charging of my credit card and use of my card by the company is really acriminal act and the co and who the hell are you to care about me.. I want my money back don't dare again to do this

Please deactive...

Hello there

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Oneassist relationship number : 5119070...

My name is hemant singh niranjan, my mail id is dr. [protected]@gmail.com, this is to inform that unauthorized payment has been debited from my debit card, without my authorization, inspite of canceling one assist last year, one assist relationship ship no. Is. 2580143. Amount debited from my card by one assist is 1399, on 24.08.2018, i kindly request to cancel one assist and refund my payment......

This oneassist consumer solutions had offered me a plan to protect my all credits and debits cards and i had adopted it immediately but after sometimes their plan didn't seem to me fair so i was decided not take this plan further so anyhow i had completed their one year of plan without any benefit. But after one year i. E this year 2018 they have activated their plan for another year without my knowledge and deducted an amount of rupees 1899...

Oneassist consumer solutions — without my permission activate one assist app (I want cancel & refund immediately)

My name is mukesh and i am a hdfc credit card holder, recently with out my permission they activated one app service.
This is completely kind of cheating and fraud to me, last year and this year also. I am completely felt like harrased now it is enough is enough now i want to cancel it and i want full...

I raised a cancellation request of my wallet plan on 20th of august 2018. I called on your customer care number and even sent you a mail regarding cancellation of plan. But in spite of all this today i received a message from bank that amount has been deducted for renewal of oneassist plan.

I have explained many times that i don't want to renew it.

Now i want full refund....

Dear sir/madam,

I am a oneassit policy holder. But i wanted to discontinue with that. So i called the customer care number on 20/08/2018. The call was connected to mr. Sumit. I made him request to discontinue it. But he explained me the benefits of not cancelling the policy. That is right and duty of any customer care. But after listening to all his explanations, i again request him to cancel. But then again he said you don't...

I need to cancel my insurance policy right now. I provided docs many times. I cant provide them anymore and i don't have repair invoice as it was lost before months. What is need of repair invoice as repair was done from my side. Why should i provide it now this isn't my responsibilities. The company is liable to give me claim according to terms or cancel my insurance policy and refund money. Also email company terms and conditions of insurance....

The scheme has been activated on my axis bank account without my full knowledge. I was not made aware that it is a paid service and 1899 rupees have been deducted from my account. There was no mention of the amount that has been deducted. I would like to cancel the scheme. I also want the full refund of the amount that has been deducted as i had not given any permission whatsoever....

Approved amount is wrong.

1. The calculation should be on my invoice amount i. E. 12, 999 as i had paid insurance on my invoice amount. However they calculated amount on current market value. With is wrong

Also as they are not repairing my handset, hence they you cannot charge excess @3%.

As per invoice amount total eligible amt is $9, 099.30

Hence i want refund of 9100 instead...

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. : 5098515
Plan name: enhanced wa privilege single plan
Name : rachakonda umamaheshwar...

Hello,

Myself alark mishra having registered mobile number [protected] and my email id is alark. [protected]@gmail.com.

Well i submitted my phone google pixel 2 xl worth rs 73000 on 30th june 2018 and today it is 24th aug 2018 and i have not received my handset. On inquiring a lot in oneassist i got to know that after coming in delivery state the qc of my phone has failed. Well thats a # of a news and you people are making...

Hi
My relationship no 248669
I have already spoken with 3 to 4 executives regarding my cancellation but they said cancellation is on under process, without my concern they autorenewed my membership i do not need this service but the money has been deducted from my credit card account please kindly cancel my membership and refund my money
Regards
Karthikeyan...

Dear sir,
I am your client for since launch of your company.
Today (24aug 2018)
I called your customer service no [protected] at 1231 hrs and call was attended to by ms kritika. Most horrendous experience of customer service. She wasted about half an hour without solution though kept uttering “i am sorry for inconvenience “ but no clue on the subject. She remained adamant to call supervisor. Later i called [protected],...