OneAssist Consumer Solutions Complaints & Reviews

Hi,

I filed a mobile theft claim with insurance under claim# 3273041. To file a dispute with the company, i requested the recording of my purchase conversation however they failed to provide it, in spite of me writing it to them multiple times. They just shared the link of policy wordings. Then i challenged them on policy wordings, however i did not get a satisfactory response from [protected]@oneassist.in then i asked for...

Sir/mam,
I would like to cancel/ deactivate my one assist services by axis bank as by mistake i said yes during the call considering it as a free service and i want money to be refunded as soon as possible.
Kindly assist me for the steps i have to take further. Please resolve this matter as soon as possible.

Thank you and regards
Arpit pandya
Relationship no.: 5133973...

I am shailaja, your proposed customer u have allotted me relationship no. 5119089. I am existing customer of icici bank. I called on oneassist customer care no. Many times but didn't get any response. I don't want any service from oneassist. I request to terminate the plan and refund my deducted amount immediately. If not... I will be no more an icici customer. Don't dare do this again.
Thanks...

Hi team,

Please cancel my on assist subcription as soon as possible which is going to renew on 18/09/2018.

Please don't be cheap while retaining customers. I have already bought a plan from somewhere else. Please don't try to retain me just cancel my plan right away and refund the 1299/- if. Deducted. My registered number is [protected], [protected].

Relationship no.: 2795542
Plan : power...

Hi
I'm mounika
I have received a call from axis bank on 7th aug. I just don't want the subscription and please cancel my subscription for my axis visa platinum card ending with 8305. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 5039785. I am waiting for confirmation of deletion of this service and...

Hello everyone,
To everyone who are planning to buy amc's to protect there home appliances, please beware of not falling into trap of this false company by name One assist.

There sales person will make complete false promises and assurances.
Like, 7 hrs assured visit by technician
15 days assured money back, if not satisfied with services

Once you take there policy, they will get disappear.br...

I purchased accidental insurance plan from oneassist during and was told that they will cover all damage. Now when my phone's screen damaged i raised claim. Phone damaged on 22 august and claimed on 28 or 29 august. Now they are rejecting claim by saying that i was supposed to claim within 48 hours...
I was never told earlier about it... That i must claim within 48 hours. Now, i can't find the documentation of their plan as well......

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9378 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership

Name :- venkatesan murugesan
Mobile no. :- [protected]
Credit card number ending :- 9378...

Hello

I am gajendra kumar dalei. I recieved a sms from hdfc bank ltd that rs-1899/- deducted from credit card to one assist plan without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my credit card by company is really criminal act and the co.

Please deactivate and refund my money.

My credit card no is 4893xxxxxxxx8834.
One...

I had received sms about deduction of rs 1399 from my credit card. I have not opted for any service but they had deducted the balance. My relationship number is 5188523. I want my money back and i will file official police complaint againt one assist solution. I will also complain againt
Kotak credit card customer care also. My mobile number [protected].
Please help me to get refund back earliest possible...

Hi,

I Received SMS from ICICI BANK that RS-1899/- deducted from my account to ONE ASSIST PLAN without my permission. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP

OneAssist Relationship Number : 4800746...

Dear customer, renewal of policy wa privilege single rs. 1899 for cpp/oneassist has been regd vide sr[protected] on 02-sep-18. It will be completed in 1 wkg day.

I got this msg today and i dont want to continue this service so do not debit any kind of amount.

I never used this service but every year an amount debited from my bank without any intimation.

This time i got the prior msg of renewal.br...

I would like to say that, two months back one of your staff people called me and explain ed to me about the oneassist service. I clearly told them that i was not at all interested and i didn't want to register. But your people insisted me to register and the very next day they deducted 1899 rs from my account.
I have called many times to cancel my account and get my money back but sadly there was no update regarding this. It's been...

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 01/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please cancel my membership and refund my 2yrs money - total amount-3798br...

I am varalakshmi having account in icci bank a phone call from avion solutions on a day regarding safe of debit card and they explaind i told them i dont need for me and they ask me my adhar number and i given them but without my knowledge they a debited rs 1399/- from my savings account i dont want this and pls cancel this plan and i filed a comlaint regarding this in icci bank so please refund my money back as soon to my savings account...

मेरा iPhone गिर के टूट गया और जब मैं क्लेम सबमिट कर रहा हूं तो आप लोग claim ले नहीं रहे हो मुझे नई-नई शर्ते बता रहे हो देते समय ऐसी कोई जानकारी नहीं दी गई थी आप मेरे सारे पॉलिसी के पैसे...

My One assist relationship number is 678276

Registered mobile number - [protected]

Name - Vamshi Krishna vemula

I have been with one assist from past 2.5 years. Recently My mobile got damaged so I called one assist customer care to file a claim but they are saying they are not able to raise a claim. This incident happened on Aug4 th 2018 and till now I called to a one assist around 50 times to...

Hey my name is ritik sinha and rs1899 was deducted from my axis bank account for the membership and i want to cancel the membership and want my refund money as soon as possible. Please reply

My oneassist relationship number : 5173359
I dont want your service anymore
I thought that it was through my axis bank but now i am so cleared so just cancel the membership and refund all my money as soon as possible...

Sir,

2 years back, hdfc credit card team called me and told about oneassist. I said ok and activate the service. But in the last year without any intimation they renewed it. This year, when i call them to please cancel the service, or do not renew the service, they are not accepting it. The cancellation department is just doing the marketing work. I want to cancel my oneassist service in my card. Please do the needful for...

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan on 23/08/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...