OneAssist Consumer Solutions Complaints & Reviews

Rs-1399/- is being debit from my icici bank credit card at at 05:26 pm on 14/08/2018 by one assit without any intimation to me.
It is very harassing to customer. So plz do the needful and provide a solution to get my money back.
My mobile no-[protected]
I will be very thankfull for this type of help.
One assit wale"apne man marji ki kar rhe hai" or customer ko harass kar rhe hain....

Hi Team,

Please support on cancellation of One Assist membership[protected]activated on my bank account suddenly. No confirmation for such was taken from my end.

And now customer care of One Assist is not able to resolve the issue and asking me to wait and wait for final call.

Amount of 1899/- got deducted for the same. Kindly support on getting it refund....

Hello,

I have made two payments for two plan activation and both are failed.

1) On 2nd Aug 2018 via credit card and refund is received.

2) On 3rd August 2018 I have paid via Axis Net Banking via Citrus and the plan activation is failed I have not yet received the refund till now nor refund confirmation. I am attaching Bank Statement and Citrus Order number.
Order number - 4952711
br...

I am neha gupta my phone got dead on 5 aug18 my complaint number is3424934. I called to oneassist on 6 aug and they are not able to say clearly that, what exactly docs and mail i should upload. After claiming every 2nd day i am getting call from oneassist that your docs are not clear pendency is still over there. How can docs. Were still pending when i uploaded with instructions of one of the oneassist employee. I think they are not in mood...

At the time of insurance the company not cleared their terms and conditions very well. They mentioned the a spare handset will be given to the customer during the period of customer handset in service center. But at that time company did not gave me any handset at first time i claimed. The claim was closed by my side as company harassed me. Now i filed claim again so the company making me fool again now and showing there huge formalities...

I received the message from axis bank rs.1899 was deducted from my account for one assist plan on 09/08/2018. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card

Please deactivate and refund my money asap

Date of incident : 09/08/2018
Axis bank card no: xx0997...

It's a fraud company never buy mobile or any insurance from them

Thank god i just bought mobile insurance from them not life insurance

We have financed a samsang mobile from capital first and with mobile insurance the company name was one assist mobile got damaged after a one month we have filed a case on one assist and called them they said you can file complait one their website and i submited all details...

In 2017 i available a hdfc credit and as i recieved the card call from one assist i asked them who provided details to them and they said its on deafult so i said to them i don't need any insurance related but they try to enforce me on call and finally charge me, with committment that in next year it will unsuscribed in middle of year i also request on mail to them for unsuscribed but they confirm it will unsuscribed but on 9 august i recieved...

Beware guys please don't take one assist insurance. I had taken mobile insurance for my s7edge after 2years they bombarded me with calls to renew my insurance for accidental damage and theft protection after i renewed it my screen was damaged. I filed the claim they took my phone for repair after 2 weeks they deny my claim saying that they don't cover for a renewed insurance plan. When asked for the reason they tell us to send them a mail...

I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with x2834 without my concern on date:09/08/2018. I am not interested about this service and don't want this membership or plan any more.

Dont have any account or id on oneassist.

So cancel the membership and refund this debited amount of rs.1899/-

Thanks
Dinesh,

Email...

Hi,

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 21:12 hrs. 09 Aug 2018br...

Hi
I am Nishant Gupta. I am a new user of kotak credit card. I had received my card 31st July, 2018. On 9th August 2018, rs. 1399/- was deducted from my available balance and the transaction details are only showing when i am logging through net banking option. The transaction was being made for one assist plan. I had received no sms or email regarding this. I am strongly objecting to this and requesting to refund the balance on immediate...

Hello there

I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 9 aug...

Hi,

I have applied for credit card through internet banking and it is on its way to reach me. Yesterday i got a message like "thanks for choosing oneassistplan! Your hdfc bank credit card will be charged with plan fees of rs.1399. Send stop oa to [protected] in next 48 hours to opt out".

I didn't choosed that plan. I immediately sent a text message to stop that service. Even then i didn't received any confirmation...

I received a call from axis bank today. They told me this is for. Card protection.. Without my permission they took1899rs from my debit card.. And when i called to axis bank they told me this is anothor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will no more like to be an axis bank customer.. Thanks.....

I received a call from axis bank today. They told me this is for card protection.. Without my permission they took 1899rs from my debit card.. And when i called to axis bank they told me this is another service.. So we cant help u.

I just want to deactivate this service and get my money refunded, otherwise i will no more like to be an axis bank customer.. Thanks.....

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Credit CardsHDFC Bank smart emi cancel
HDFC Bank — smart emi cancelbr...

Hello.

I have received an email from OneAssist stating that my membership will be expiring in 1 day. I don't want to continue the service. I have logged in OneAssist and couldn't find any option for deactivation. So, please accept my request and deactivate the service. If the complaint is received lately and the amount is debited, please refund the same.

My Relationship No: 1200626

Thanks, br...

I have received a call yesterday[protected] from axis bank for one assist service.
I don't want this service and cancel my subscription for my axis bank card ending with 6748. Also they debited rs 1899/- for the service.

Hence cancel the service and refund my money asap. My relationship no. Is 5039895.
Name: sugali kalyani bai
My account no ends with 2222.
My email id: skb. [protected]@gmail.combr...

I received sms from hdfc bank that their is some due on my credit card i think it is because of one assist plan. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I am asking to hdfc bank person they told write one email to hdfc support for cancelling and i am written also but i did not got any response from them.

Hdfc credit card no: [protected]...