OYO Rooms Complaints & Reviews

I have paid rs.850 through amazon pay upi to oyo app on 14.04.2021 to book Relax hotel in Gwalior. My money got deducted but booking not confirmed by oyo app. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded.

I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred...

I have paid rs.850 through amazon pay upi to oyo app on 14.04.2021, 3:35 am to book hotel relax in Gwalior. My money got deducted but booking not confirmed by oyo app. On calling customer care of oyo they have again booked hotel on pay to hotel basis and i have again paid from amazon pay upi rs.790

I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call...

I booked a room in oyo having capital o property for staying when i entered in the property the room was dirty and the staff was too rude on the top of that when i asked for the water the staff was talking in a very rude way.. Then i got my water bottle. After some time i got to know that the same water bottles are circulating by the hotel on every room.. At night i got headache and vomiting later i got fever and i had a medical check up...

Dear sir,

This is to inform you that i booked hotel (booking id:DNYD2825) through call with OYO executive on 27.03.2021 with partial payment amount INR 1023 (refer screen shot) and executive said you will get confirmation/verification call on later.

On next day i received call from hotel management (mobile no:[protected] .He informed me that you have to pay remaining amount to confirm booking. Please be note...

I rupam booked an oyo room today (3/5/21) and paid rs 1112 for the same through net banking. The amount got debited from my account but the transaction failed and the booking amount still shows unpaid.
My email id - [protected]@gmail.com
TrANSFERED TO[protected]
My registered mobile - [protected]
Payment method - UPI PHONEPAY...

I have booked the hotel Oyo 73568 from airport and the payment option was only to be paid before booking so I paid and booked the hotel then I reached there and the staff of the hotel me "Why I paid online? You have to pay at hotel" and I told them the process but they refused to stay so I cancelled and booked another Oyo hotel 44229 A R Palace. I didn't get refund a single rupee. Plz solve me my problem....

Hi

I booked a hotel for 2 days for my mother and when i called the owner before the booking he wanted a covid negative report which my mom did not have. they told just to carry passport or adhar . now the owner is refusing to accept the booking . i made my booking from the UK number and gave my mothers number for booking. now when i am asking for cancellation they have given me a escaltion numbre whihc is not agreeing my UK...

OYO is getting worst day by day. They just need money and they are not focusing on services. Disgusting OYO. You are worst.

I have created a booking on 16th april and cancelled it on 19th but they didn't refund me the amount which was 1623 Rs. They are ignoring my messages saying wait wait and wait. They gave me a reference number and told me to talk to bank but bank is saying that the reference number is invalid. What the...

A reservation was made on sunday 4/18/2021 at OYO townhouse in houston Texas. The reservation confirmation #[protected]. It was made through priceline. immediately when i recieved confirmation I seen it was made in the wrong area . I needed it in La Porte Texas. I called and called and I was refused my refund or a reservation made in the right area. yOU PEOPLE STOLE $202.68 FROM ME. I had explained a mistake was made . OYO would not even...

I made booking on April 1st an its booking ID W98L0517 and its UPI ID :[protected], amount debited from my account but hadn't get Booking ID, when i confirmed with OYO customer care they said it was not reflected and in same call they suggested me to book again for the same Motel, through customer care they made another booking and it was successfully made transaction Same amount Re 1870/- and its Booking ID: CMQ89985 Transaction UPI ID:[protected],...

My complaint is in regards to a pubic health risk. I checked in this morning at Oyo in Miami, AZ and staff here where not wearing masks also staff had there children in the office also without masks....

Dear Sir/Madam, hello
We are writing you in reference to our booking Nr 3685.187.489 at the OYO Grantly Hotel in London.

Original booking was made for June 2020 but our flights were cancelled due to the pandemic so the hotel then agreed to amend the booking for April 2021 and more specifically for check-in 26/4/2021 and check-out 1/5/2021 at the same cost we had prepaid for our holidays in 2020.

However,...

Please join the anti-social club. This is the new age of antisocial behaviour introduced by oyo. They intentionally harrass. Not sure what their job is. Its not hotel or guest house. The base expected service is not met. On top they harrass. Change staff and teach each other how to be bad.

Oyo will and should be out of business....

Booked a room Oyo 77242 Radha Krishna Bhawan at Lucknow. The menu said it was a AC room but on location there was not a single AC room. Plus the owner was very rude and denied me entry. I cancelled the room and now I seek refund. I am a designated PCS officer in Govt o[censored]P and any delay in this matter will lead to serious consequences. Mobile: [protected]...

Sir,
One of your customer is using my email ID for oyo booking. Every Time he booked a room I got an email for their booking. Customer name shubham and he is belong to ludhiyana chandigarh. I lived in uttarakhand and even I don't know him.
The recent booking of customer is on 28 march and booking ID is GU8Y7041

Even I don't get any verification mail. Please do some action otherwise I will do it against you...

Dear team,
Due to some private reason kindly delete my all booking history and no body can get the details of my bookings or block my account permanently..request pls confirm me on priority..as it's a serious issue...

I made a booking on 26th March n due to emergency I had to cancel it n i also got the confirmation regarding cancellation n money will be refunded but its 8 says now since I have not received it.. My booking I'd is DMTB4338. When I called the number given, I get only IVR n options to press but no live person n when the live person comes then we are made to hold the line for a long time n the agent doesn't turn up. Why are you people...

Booking id QP3S4257
Date of incident: 28 March 2021
My booking was confirmed by oyo, however when i reached at the property with family, we were denied about the booking. I called your contact # several times that time however none of the executive helped me out. I am extremely disappointed by the way my calls/complaint was treated that day.

I have paid Rs 2375 advance to oyo for booking, hence i request refund...

Hi I’m a very old user of OYO and currently I’m unable to login to my existing accounts. My registered numbers for the accounts are [protected] and [protected]. Whenever I’m trying to login, I’m getting an error popup of “Rate limit exceeded”. Please help....

Hi Team,

I have cancelled my booking ID-TJVY1293 a day before the checking date. It's been an month now but I haven't received an refund of my booking. Kindly do the needful action asap and transfer the renfund amount to me.

Thanks,
Pratiksha Dange
[protected]...