OYO Rooms Complaints & Reviews

I am trying to book a room. Amount is deducted in my bank. But room is not booked.. How to get my refund money...

I booked a hotel in delhi nangal raya collection O on 31 st july 2021 for 1 day with booking ID A9HL4959 due to TECHNICAL ERROR HOTEL denied my checkin and i canceleed the booking and raised a complaint for the refund but till now they are ignoring me by saying we are working on your conplaint .. I want refund.....

Hi,

I have booked oyo on 4th aug 2021 and make two online payments but oyo is refunding the extra amount to me as i have confirmed with bank they told me your bal has been transferred to oyo and oyo was asking for statement. i also have sent the statement to oyo.
now whenever i m calling oyo they are not answering me any thing they just cut my call also not responding on mail.

kindly help on it
br...

I made a Oyo room booking it on 7aug2021, firstly it show notification of confirmation of the booking, then later I was not able to find my booking so I tried one again, this time I made the payment as well.1499rs.

Later after some time, when I went to the hotel they denied the check-in reason is the payment not done, I showed them my deduction statment
Still the asked me to contact Oyo

I tried the same...

I booked 2 rooms at OYO Bristol on 25/06 for 6th August. I arrived with my husband and 2 children at OYO Bristol on Friday 6th August at 4pm. We had drove for 2 1/2 hours to get there for an event which we had tickets for starting at 6pm. This resulted in distress, disappointment and frustration for my family.

On check in the receptionist told us that the boiler had broken down the night before and we were unable to stay....

Hi Team,

I am writing to you to raise an issue about: Oyo Room Bookings

The issue that I have experienced was: We (me with my husband) checked in our OYO (OYO Collection O 129 Sector 30, Gurugram) in afternoon. We went for dinner and outing in the evening and came back at around 11:15 PM. When we reached there the main gate was closed and no security guard was present. We kept on knocking the main gate and shouting...

No Towels, tv is not working, untidy bath rooms, stained bed cover, intercom phone not working. No complementary water. Not even responsiveness....

I booked a hotel in medan on 8 - 11 August named 1522 anugerah residence. I did payment using OVO, after the payment it showed that approval is pending and later it did not show up in bookings. Thanks...

Hi,

I have made a payment of Rs. 5629 to oyorooms.[protected]@axisbank on 06-08-21. The UPI transaction reference number is[protected]. But booking not showing in mobile app.

Please help me in refunding the amount at earliest....

Hi,

I have made a booking on 6th August 2021 on OYO app through Paytm UPI.
The duration of the booking was from 8Aug to 15Aug.
An amount of Rs.5629 has been deducted from my bank account but in the app no booking is showing for the mentioned duration above.

The UPI transaction reference number is[protected].
I have attached the required screenshots of the payment. Please do help me at...

I have paid rs.1912 through phonepe to oyo app on 03.08.2021 to book hotel in Delhi. My money got deducted but booking not confirmed by oyo app. On calling customer care they told me to do the booking again by paying and previous payment will be refunded.

But i haven't recieved the payment yet, it's an double payment with booking ID Z4NQ4446.I have called customer care of oyo daily but there is no proper response from consumer...

Yesterday (5th August 2021) I make a booking for 1 room dated for 6th to 7th August but while I was paying through phonepe the payment deducted twice
And I got 2 msg for deduction. And checked my bank details there also the payment deducted twice.
Booking ID is PS170107
Mobile no. Register through which I made booking is [protected]
I tried calling Oyo customer support but no professional response from them, they...

I booked the property with (BOOKING ID: XUO35481) at around 3 PM on 01/08/2021 and paid the money online as there was no option of Cash Payment. At first when I reached the hotel, the hotel was completely different from what shown on the app. Secondly, was denied for check in, giving the reason that Rooms are full. The person sitting at the reception said they didn't have any rooms available. I said, I have already paid online, then he was...

Kindly refund the amount as the hotel was not booked through oyo app and the money got deducted.
Details

Mobile Number [protected]
I'd - [protected]@gmail.com

Please check...

Your assistant is saying that Mention information on Google is wrong, Right information is on the application itself.
Your assistant is neither refunding my amount nor booking with that amount.
I wanted to modify my booking but it got canceled because it had 1 adult I wanted room for 2 adults.
Your assistant is saying that I will do it again in booking but you will have to pay the amount again.
& The Most Important...

I got check in denial from OYO
I complained about the same on the same say but oyo refused to refund my money.
And also not giving me copy of GST invoice....

Booking ID: VZRN6250
Booking date n time: AUG 3rd 2021, 12:06am

At 12:02am Aug 3rd, i've made a booking of hotel room in Capital O 22922 Hotel Siddartha Grand, from oyo site. Even though i mentioned dates from Aug3rd to Aug 4th. after payment it showed up as booked for aug 2nd to aug3rd . (which is a previouds day), I immediately cancelled booking and asked for a refund. now, they are saying we can refund for it.br...

I booked the property early morning and paid the money online. I went to the hotel following the location provided on the OYO app, but later found out that the location is not correct. I called the person, he navigated me to reach hotel. This took me more than half an hour just to reach the hotel. When i reached the hotel, the hotel was completely different from what shown on the app. I checked the room and room also was very different so...

Booking I'd is - VRIK5617
There is no parking, no setup box, no TV, no WiFi, non hygienic, no intercom connection at last no breakfast provided....

I have booked a property on oyo rooms and after 15 mins I have cancelled it as I mistakenly booked it and paid in advance by googlepay
But i didnt received my payment back from the company end till this day...
My booking id is Y7YU3732
I have called several times to customer care and every time I told them every details but they said that this is not our department and we are transfering your call
And everytime...