OYO Rooms Complaints & Reviews

There is a charge on my bank card for yesterday abd today I did not book anything or where and by who?? reserve anything...

My one night booking for 1st may 2020 at winford manor was cancelled on 24th of march 2020 and a refund of £51 was promised. i phoned oyo three weeks later to ask about refund and was told it had been processed and would be sent out. it is 14th may 2020 and im still waiting....

Name - rahul garg
Email id - [protected]@yahoo.com
Mobile number - [protected]
Booking id - rvsp5890
I have made a booking on oyo on 20/12/19 & the booking id is mentioned above & i have applied the coupon code - 'yes300' & according to it's terms & conditions i shoud have received rs 300 cashback lastest by 15/01/20 but that's not the case as today is 21/04/20 & it has been almost 4 months & still i haven't...

A refund was initiated on 7th March 2020 against booking Id HCRX**** but it never got credited even after contacting them for atleast 30 times via email and phone call both.They keep on halting the process saying it's technical fault on their part.They ask for bank account pass sheet twice but at the end no response from their side.It seems OYO does the same with everyone, simply fooling people....

On 27-nov-2019, at 12:00 am, oyo life wrote:

Dear shelly,

“all of your customers are partners in your mission” - shep hyken. As an organization, our mission is the satisfaction of residents staying with us.

This is to bring to your kind attention that due to a few operational issues, we have to request you to move from oyo life pun445 to a new oyo life property by nov 30, 2019. We understand...

3 months ago i had to book a room last minute. I paid through gpay. I got the booking confirmation and went to the hotel. After we reached there, the hotel said they were sold out. We didn't have any choice but to book another hotel room as it was 2am at night. The next day i called the customer care and explained what happened. They assured me i'd get my complete refund in 2weeks. I even have screenshots of our conversation that i had later...

Booking id : vaeh3604
Escalation id 1 : 27584804
Escalation id 2 : 27584826
Escalation id 3 : 27593018
Escalation id 4 : 27595404

On 24th march 2020 i have made a booking (Vaeh3604) for oyo. Due to covid19 i had to rush to my home place so i cancelled my booking on the same day after discussed with customer care.

They confirm that amount 3942 inr will be refund in the bank account....

On 24th march 2020 i have made a booking (Vaeh3604) for oyo. Due to covid19 i had to rush to my home place so i cancelled my booking after discussed in customer care. They confirm that amount 3942 will be refund in the bank account. A month back on 1st april they confirmed on email refund is initiated but since same day i’m taking multiple follow up they didn’t respond me back. When i reply back for status they didn’t response also...

I stayed at oyo in silver springs fl on april 11th, 2020 checked out april 12th, 2020 i was then told i would receive my deposit back within 3-5 business days that did not happen then i contacted customer service they told me 7-14 business days and i still have not received my deposit back yet... I just want my $100 deposit back that i am owed booking i'd: sxyz6957...

Hi, i was staying with oyo life bangalore from 5-3-2020 to[protected]. My booking id was 110209. I had to leave the room due to lockdown. So i sent cancellation to oyo site on march 30. Cancellation also accepted. But they deducted security deposit amount for vacant period notice. Actually i dint sign any vacant period or any other rental agreement.
Without agreement how can they deduct my security deposit.

Plz do the...

There is a family here. For 2 years. The manager mike, can't figure out how to get wifi to their room. It works in all other rooms, but for some reason, mike the manager in decatur tx, can't figure this out. Their family has been here for 2 years and mike can't figure out how to get wifi to their room. Not one day. Their boy runs outside other rooms to get wifi. Y'all suck....

I had booked 3 rooms for 3 days but the oyo room was very dirty and was not satisfied to stay there. Hence we decided to cancel the room. So i claimed for refund amount they insisted me to wait for 7-14 working days but it has been over 45 days since the amount is refunded till now....

I booked a room on oyo for 5th march, 2020. The booking id is zvwa2984. I got a text message on 5th morning that the booking has been cancelled and i won't be getting any refund as per policy.

I called oyo and raised a complaint. I was told the booking was wrongly cancelled by oyo ivr and the amount would be refunded to my payment source.

It is nearly 1 & 1/2 months now but i still have not received the refund...

I've joined oyo life hyd961 on march1st and paid advance plus one month rent of 11, 680/-rs. I vacated by 7th april at time of vacating they said they gonna charge 2093rs as seven days rent. Now they mailed me i'm gng to get 1200 rs as refund. Rent itself 6900 and oyo charged 5700 for 7days. If they deduct the 7days rent its cannot be 1200 rs as the refund even. I don't even bother about 7days rent. They looting customer money by cheating...

Date of incident: 20th march.
It was a prepaid booking (Hbmg9062). When we reached the reception, they denied us a check-in saying there was no booking at all. Actually it was a low-tariff issue. The amount paid by us was 740 inr.

After talking with the customer care over phone for about an hour, they convinced me to make another booking at inr 1500 (Demanded by the hotel).

As per the telephonic conversation...

I booked hotel for my Amritsar trip from OYO booking id is RDHX9378 on date 13th to 15th march and paid full amount Rs. 3, 517/- via Paypal but I had cancelled my booking on 9th march due to corona virus . After that i was Calling to oyo customer care for refund status they were said that refund will be credited 7 to 14 days but the refund was not received on mentioned period then i was continuously follow up with oyo customer care. On 1st...

I made a booking on 8th Feb 20 for 26th March to 28th March stay at Oyo Kolkata.
The booking didn't go through and I didn't get booking ID, but my money was deducted from my bank.
I reported this on 18th March and till date the full refund was not provided.
Initially they said Oyo didnt charge, that why no Booking ID was generated.
Later I provided ALL KIND OF POSSIBLE PROOFS.
Including SBI Cust Care confirmation...

I have booked hotel at oyo 70394 hotel rajendra with booking id - fuco5423, booked hotel from 11 march to 22 march 2020 and paid full payment before check in. Suddenly due to corona virus our meeting get postponed on19th march 2020 and we have checked out early date on 19th march 2020. Bill have been given by oyo in my mail id balance id yet not credited in my bank statement balance amount 1967/- rs not credited. Several times call to customer...

Hi,

My booking id is ebvf6218

Please escalate this matter to the highest authority, as its been a month and i have mailed oyo several times regarding the refund related issue yet there was no solution from the team yet i was assured that my refund will be escalated within 7-14days

Sequence of the events

1. At first i was denied to check-in even though i made my payment online through...

Hi team,

I had got an email from oyo life on 5th feb 2020 that due to operational issues we have to move out of property by 9th feb 2020.
The refund for the security deposit (Without any deductions) as well the 20 days rent for feb month will be deposited within 15 to 20 working days.

Even after multiple complains over call and email. I have not received my money till date.

They have cheated...