OYO Rooms Complaints & Reviews

I booked hotel panchtala id hqbt1569, but i did not check in and inform to support team. My refund process will initiated as oyo team told to me but i cant receive my refund. Now i call to oyo customer support team they will put my call on hold and they are not responding well.
Now i am getting exhausted to oyo service.
Last time i message on 5 march but till now i did not receive my refund....

The service of your company is not good and it doesn't update us in time a and also it doesn't improve the quality of your site and also the room are also does not available in time and check in time the room are available but they give room which the room are not good enough and the charge high cost of price of the rooms and also they doesn't recover our money in time if we cancel...

I made a transaction for booking id (Wkjc1632) at a hotel via oyo rooms on 19th feb 2020 with transaction amount of 2060/- (2060 from paytm wallet). They cancelled the booking due to the hotel cannot provide me room on the same date (19th feb 2020) due to some reason and it has been more than 21 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. After confirming...

HI Team i am having oyo account with you I had face this issue due to poor quality of service by oyo my rupee wallet was debited with Rs300/- on 18th Feb 2020. I didn't book any hotel between 3rd Feb 202 to 4th March 2020.as my concern is my oyo rupee was deducted on 18 Feb 2020 as i had connected to your guest experience team many times but every time they give my 24-48Hrs after every call but till date i dint got sufficient answer from...

Hi, according to the oyo hotel apps, the payment are not successful. Then i do second payment. After that, i get two reservation number from oyo. I just want one room only, but because oyo said my first payment was unsuccessful, i do second payment and then i get two reservation number. How can i get my money back? Because i already do the first payment and my history bank account also shows that i pay two times to oyo....

I make a booking from oyo app in hotel oyo flagship 17335 uttam nagar and my booking id : xnqt4897 but when we reach in that location there was no hotel then we call to oyo executive they said make another booking from another hotel we will refund this amount but still no refund i'm calling again & again from 13th/dec/2019 but still no refund please solve this i have so many mail from oyo the just saying we are tranfer you but no refund i'm...

I booked a room online from oyo rooms website at oyo 4891 palm house chandigarh for 790 for 29th feb 2019 and my booking id is hszy6014 while booking at the website the facilities shown was tv, geyser clean room, etc. But when i visited the place the room was on 5th floor and stinking cause of wall dampness and no tv no geyser was available even though lift wasn't working for 5th floor when i asked for another room they said only this room...

I have booked OYO life hotel PUN 928 in Wagholi Pune. I had two booking I’d one for me and other for my wife. I got refund on one booking I’d but other booking I’d 79941 still did not get any refund. We gave move out request on 31 jan 2020. As per them they have initiated refund on 5 th feb 2020. But till now it’s not reflecting in my account. It’s been over a month now, whenever I call their customer care they just say that your...

I have been an oyo-life customer from december 2019. I have been made to change my oyo life 2 times since my stay. Now, again the property owner has asked me to vacate the property in 2 days due to some payment dispute amongst oyo and the owner. I have been contacting the customer care since days for cancellation of my booking without any response from their side. Also i have already paid the rent for this month (March). I want an immediate...

This complaint is against the oyo room for illegally managing my accounts and booking fake hotel.
My booking id is xneq6840, i have booked hotel named hotel spring forest in yercaud hill station in tamilnadu dated 8th march 2020 to 10th march 2020. The location of the app was shown in the app, i paid the total booking amount on-line (1st i have chosen the option to pay at the hotel but after offering discount to pay online, i paid...

This complaint is against oyo room for the booking of a fake hotel that doesn't exist.
I booked a room in oyo 9140 maharana greens at kukas on 27 february 2020 for 28 february to 2 march (3 nights).
The location of the hotel was shown in the app, it seemed a good location.
I paid the total booking amount online.
The booking was confirmed from oyo for the above mentioned dates.
I reached kukas on 28 february...

HI Team i am having oyo account with you as my concern is my oyo rupee was deducted on 18 Feb 2020 as i had connected to your guest experience team many times but every time they give my 24-48Hrs after every call but till date i dint got sufficient answer from your team either from guest experience manger nor tech team. Hight is that they had closed 27186950 ticket id without resolution so again i have to raise 27285712 yesterday.I here by...

Oyo life shut down property grg1718 in palam vihar ext. Gurugram on 25 th of january 2020 and provided on mail that will refund security deposit in 7-10 working days but it's been 40 days now no sign of getting my security deposit back they even stop replying on mails and on call they always give response to wait. Need your help in getting security deposit back booking id 75258 please refer screen shot attached with complaint regarding booking...

While booking it was showing just saver double there is is option single saver too but o selected saver double in that app there is nothing mentioned washroom and all separate . And the room tariff issue I called to the customer care they said it's saver room like that only . We can't do any thg then the property guy having another issue like tariff he wants 999 for all booking even other customers came and fighting . So here always same...

I booked hotel panchtala id hqbt1569, but i did not check in and inform to support team. My refund process will initiated as oyo team told to me but i cant receive my refund . Now i call to oyo customer support team they will put my call on hold and they are not responding well.
Now i am getting exhausted to oyo service . Please provide me solution ....

Dear sir/madam,

This is regarding an oyo reservation that i did for my family for 10th dec'19 for an overnight stay at oyo 43827 jypore saffron acacia hotel in jaipur. I reserved two rooms wherein two of my families are supposed to stay. One family reached there in evening and checked in in one of the rooms but the manager forced them to pay the entire money in advance i. E. Rs. 2442 for both the rooms. When my father told...

I booked a hotel in dhanbad hotel bluemoon only on 6th of dec for 2 days 7 to 9th of dec 2019 but in the check in time hotel manager not given me a room no any reason they told me i have no room s after i came to railway station one foncalls came from oyo rooms he told me sorry sir for my problem i will sift u to another hotel but after half and hour 4:25 on 7th of dec 2019 one msg came to my fon your hotel room is cancle by oyo rooms and...

I had booked hotel vid bookind id htxp6978 refund been initiated but the technical team faild to locate the same i had given 3 months for the same and now they told me we are refunding that amout to my account and again they denied the refund such type of behavior is not acceptable and must be sue in court and shut the oyo immiditly. The executive as well as guest experince manager are oversmart and talking like we need them thy dnt need...

Had tried oyo booking for the first time and very sorry to say that had a very bad experience.
I was trying to make a booking for 7 mar 2020 to 8 march 2020 for three guests. After the money got deducted, i was not able to view any bookings for 1 hour nor did i got any email confirmation. After calling oyo customer care for 3-4 times i got my booking details which were wrong. The booking was made for 3mar to 4 march and only for 1...

Hi,

Booking id - mqir0862 (This one is booking confirmation while booked for 3 rooms in oyo)

On january 25th, 15 days before i booked 3 rooms in oyo (Oyo 25121 bns lodge) for 25th january to 27th january for 7 peoples through oyo customer care.

On 25th january while checkin they did not provided the room as lodge/hotel manager said that oyo client has not blocked the room so we could not provide...