OYO Rooms Complaints & Reviews

I did 2 booking on 12th december on oyo and the payment was made through google pay. The money was deducted from my account but the booking was cancelled and i have contacted both google pay & oyo for the refund neither of them are ready to take the responsibility. It has been more than 2 months now. Everytime i contact oyo or google pay they tell me the same thing that wait for 7-14 days your problem will be resolved. Please kindly help...

Prepaid room booking being cancelled in less than 24 hours notice and am being asked to book another hotel. Principal amount paid and in oyo/ oyo hotel account for a long time.

Booking ref ejtn8301 for oyo 10169
Booking effective from 04 mar 20 and being cancelled on 03 mar 20 1400 hrs.

I am deeply mentally disturbed with oyo cancelling the booking less than 24 hours before arrival having accepted my...

Oyo से मेरी शिकायत है :- मेरा नाम राहुल है, 13 फरवरी को मेरा oyo द्वारा होटल oyo प्रिंस बुक हुआ(बुकिंग न0- PSVY1780) जिस समय मैंने OYO को उसका पैसा भी भेज दिया बुकिंग का उसके बाद जब 14 जो oyo से बात...

I had booked a hotel through oyo on 11th jan to 13 jan in sirona hotel. And the day before my arrival the booking was cancelled and shifted to some other property. An the property provided was not as per my expectations, so i had to call them and requested them to refund on which they agreed and gave me a mail confirmation that the refund will be initiated within 7 to 15 days. Even after 2 months of my stay the refund is still not initiated....

Dear sir,

As per attached an email from oyo life property manager from priya that i didn't check in property and kindly refund amount which i have paid security deposit rs 10, 200

I am trying to call oyo life to get an update on my refund amount but still there is no response from oyo life department

Kindly help me to get the my refund amount soon.. Thank you sir

Thanks
Sureshbr...

From: advocate shah waseem
Lic. No. Jk-164/16.
Advocate at j&k high court.
Tel. No... [protected].
.
.
Subject: legal notice under provisions consumer protection act

.
As i booked a room on oyo today... It was totally located at off side of ajmeer... And in a dirty area...
.
And hotel owner also told me that you have paid him only inr..3600 and i have been highly charged...br...

Latest complain id[protected]

Reason : oyo shifted us to other hotel on the time of check - in and manager asked for extra amount for which we paid in cash. Oyo team (Monika) promised to refund the amount and asked to pay the cash to the manager to check in.

Refund amount: rs 600

Whats really happening :

It has been almost 2 months, i have been only getting

"please...

I shared bad experience with oyo

I made a booking (Id - oxhq2631) with the oyo on 10th of february 2020, unfortunately my travel was cancelled. I have contacted oyo about this issue and canceled my booking. The manager confirmed the full refund will be credited back to my account i have to wait 7-14 working days. After 7 working day i contacted oyo again the reps treated so rudely and did not know anything about a refund also...

Dear sir, madam,
I would like to inform you that i have transfer amount security deposit amount rs 10, 200 for room booking blr1039 and i didnot check in on 30th january due to my health issues, i have communicated to property manager, oyo life escalation department to refund amount
I have recived an email from oyo life that cancellation of booking fees amount rs 999/- and i have conformed by an email that you can reduce rs...

I have booked a room with oyo life from 2nd jan, 2020 to 31st jan, 2020. I have paid a deposit amount for rs. 5199 equivalent to one month rent. I was supposed to receive the deposit amount as refund within 10-15 days after i leave the property. But when i get the refund i got unnecessary deduction where in common area charges, which are clearly mentioned in legal rent agreement i have with me, it would be maximum rs. 230 per month. But when...

Hi,

I made a booking with the oyo on 6th of february 2020, the address and location was misleading did not find any hotel at the location. I have contacted oyo about this issue and canceled my booking. The manager confirmed the full refund will be credited back to my account i have to wait 7-14 working days. After 7 working day i contacted oyo again the reps treated so rudely and did not know anything about a refund also threatened...

Hi team
It is the complain regarding the oyo room as i stayed for 2 days so they have cheated me as they have provided me the torned bedsheet and i informed oyo and took a photograph of that bedsheet and oyo asked for the image and its details so i provided each and everything they asked me to send so after all the proofs the property manager was very rude to me and he started putting unnecessary blames on me that i have torn the bedsheet...

I booked 2 rooms using oyo in banglore. We reached banglore around 1145 pm, and the hotel denied the checkin stating the reason being oyo not paying them for the last 3 months. By this point it was 1213 am, we were not able to book anything else online as it is already the next day. The customer executive who handled the issue tried to book another room for us, but could not and he abandoned us. We had to go to multiple hotels, knocked their...

Oyo room app is calling me continuously every day. They are calling like 20 times every day. I want them to remove my number and never call me again. Please dont call me it is very disturbing. I want them to remove my accout permantly. It is not safe for me as they are calling continuously. I am very much disturbed. Each time they are calling with new number. Please stop this, iam not at all comfortable....

I checked into a oyo flagship capital o 8307 the garden view on 24 feb at 2130. I was accompanied by my guest who was staying in a jaipur. As per the terms and condition in their website page visitors were allowed in the hotel by showing local id. However, the receptionist denied entry and asked the security staff to stop my guest from entering the premises. Later after complaining the same in oyo helpline i was assured that i will be shifted...

I came to bangalore as a new joinee and booked a room in oyo life blr 1753 on 30th january 2020 paying rs. 11, 650. When i went to check into my room, my alloted room was taken by some other people leaving me with no room. Me and my friend tried to take our alloted room for two days and there was no further action from them to provide us with our room and they were asking us to adjust in some other rooms, which we didn't want to do. All these...

I recently started a job in bangalore and the company had given me 15 days of accommodation to stay until i can find my own place to live. I searched online and saw oyo life as an option to stay as it was a cheaper option. I had booked a room in oyo life blr1753 booking id: 99009 to stay for some time till i find a proper home to stay. I paid 32000 inr to book the room with 16000 inr being rent and the rest 16000 inr as the security deposit....

I have booked a room at srikalahasthi on[protected]. Hotel name oyo 26862 sri shiv sakthi booking id ozum 4619
Later oyo official called me from [protected] this number and informed that the hotel room is not available and there is no nearby hotel. Then i said please cancel the booking and refund the amount. He said sure sir and cancelled my ticket but i didn't received the refund amount. Here there is no mistake done by me and i...

Hello,

This is regarding the issue i faced while my booking in oyo 6371 hotel abrol from 20 feb-22 feb.

I checked in to hotel around 4.30pm 20 feb.
The room provided by hotel staff was very bad with foul smell, the ac was not working and it was very suffocating. Insects like spider was also raoming inside the room.
I asked the hotel staff for another room but they denied.

Because...

I didnt get the cashback amount i was supposed to get on my room booking id ofhb6947 using code bookfree.I was told i would get about INR 1500 when i checkout of the hotel but its been a week almost since i've checked out and i havent gotten anything back.When i try contacting the customer care they prematurely close the chat.I dont know what to do....