OYO Rooms Complaints & Reviews

I have booked 3 rooms in hotel om palace from oyo rooms, booking id :- cktq5981 the hotel denied check in at 10:00 pm. You guys think how much difficulty one can phase with family members and now they are not processing the refund as earlier they initiated the refund and said it will be processed in 7-14 days and now almost a month is passed and there is no sign of refund....

Confirmed Booking MCDP7985 at OYO 30522 Karl's Inn. Awaiting you is a 100% OYO Experience - from booking to check-out.
Check-in: 3rd Jul, 12 pm onwards
Check-out: 4th Jul till 11 am No. of rooms: 1 Deluxe (3X) Room Number of guests: 2 Adults
Hotel name: Karl's InnAddress: Near railway Station, Power House Colony Road, Burma Camp, Dimapur.

Me, N Chatterjee my wife K Chatterjee and little kid was booked...

I have paid full amount for oyo rooms, but hotel is denying check-in due to tariff issue between oyo and hotel. I booked 3 rooms for 2 nights for my parents and other relatives who all are in their 50's 60's. They have to face lot of inconvenience because of this. And in the end i have to ask for cancellation from oyo but only half amount is refunded. My booking id rubp2783.

The same instance happened again in ayodha, the hotel...

I will book one room at kochi rock rose via oyo 28588. And the booking id is [protected]. But when i make a call to the hotel rock rose for room confirmation they said oyo booking is not available in this hotel. But the online payment is done. I cant stay there so i need the refund, i ll attach the details.

When i make a call to the oyo customer care they put my call in hold and meanwhile they cut the call. And i will attach...

I book my room throw oyo on green velly hotel on 8th may my booking id is booking (Iftg8725) hotel - oyo 16561 surya holiday home will not get any room when i reached on hotel the hotel manager says that oyo will not give our money on time so we will not giving the room throw oyo booking and cancel my booking and oyo captain of nainital says to me that my money will be refund on one week but 3 weeks were past i not get any refund....

It's very worst experience i have with property 'oyo 26590' chndra menor patna. Even i fully paid online 1 weak ago and it was confirmed booking they didn't allow to check in. And the propery owner is a lady that is shameless old lady.. She doesn't know how to speak with customer. She behaved very rude because the amount she received from oyo is lesser than what she expected. But why customer should suffer, i had gone with my small baby at...

I booked the hotel on 6th-July-2019, for the date 07th-July-2019, and i’m Booked two room for 6, i’m Go hotel next day 7th July, I said hotel person give me two room on same floor but hi sad no I don’t have the room in same floor. His just check my booking for 6 persons his told me nhi hum aise Room nhi dete. Than I said with my family members than hi give me room after 15 mint west my time but his nit given...

Oyo rooms is not providing me the gst tax invoice for the following booking in the name of my employer "pricewaterhousecoopers pvt. Ltd." having gstin : "27aabcp9181h1z4" and address "smarak, 252, veer savarkar marg, shivaji park, dadar (West), mumbai, maharashtra".

Booking id: irvb4895
Hotel: 46489-collection-o-collection-o-30048-varishtha-mumbai
Amount: 7636/-
Bill dated:28th june 19

As...

I, trishita gautam, had booked a hotel dated: 28th may 2019 and booking id: gxvq2968, ph. Number: [protected]
I cancelled it the day i booked for i could not stay there for the day due to some work and as per their guidelines and policy a full refund of the booking amount i. E. Rs. 920 in 7-14 working days. Almost a month has passed by and every time i call them they say that the refund is initiated and they will call me after contacting...

Hello,

Despite of several calls, mails I am unable to get GST invoice for booking ID XUMP1820 and ZGJH9310 it seems people handling my issue are not dedicated to customer service. Not providing GST invoice is criminal offence.

I am hoping to get this issue resolved as I need to submit invoice in my company which is a matter of my integrity and yours too.

For booking ID QFYM5798 and IXPG5083 I...

On 1 july 2019, i booked an oyo homestay in mussoorie named 'skyline homestay' booking id - omlp4295.

We had made a call to oyo to book this property. The customer executive who referred us this property insisted us to book it through him. When we disagreed and told him that we'll be booking it online on our own, he again tried to convince us to book it through him and also said that if we book the property through him he...

The story is horrific! I booked an oyo room (Booking #pyqt2340). Hotel name - oyo 15700 spectrum residency. Check in - july 06, 2019. I reached the hotel with my wife and my baby daughter around 10 pm and was denied entry stating no room available! I paid the full amount and got the confirmation email and whatsapp message. I immediately dialled helpline number [protected]. Mr rohan asked me that "your booking is shifted to another property,...

Bathroom wasn't cleaned and water also red water very dirty...tv wasn't strt..and also land phone if anything necessary ...it's very trouble...very bad lodge Oyo 24678..and room service also very bad ...when I check in room they are not provide water bottle after sometime when I asked them they were gave me ...water is very pour...it's not like drink ......

We booked three nights at this place. The apartment was su disgusting I can't explain it. It had not been cleaned at all for a very long time, someone had been chain smoking in there, with multiple burn marks and even cigarette butts behind the bed!! One aircon completely broken, the other one without a remote, TV did not work, the bed was super stained and even the walls had a yellow hue due to someone smoking in there. The apartment had...

Yesterday I was booked room through Oyo app (Booking Id-HTCU4325) with my wife and during checked in property owner (Manish) blamed me that i have fake adhar card and he nd his staffs are misbehaving us and says you can do any thing whatever you want, gest house's staff are behaive as it is.

And i was also complaints to Oyo assitance and Oyo helpline, they are advised to taken action against gest house Oyo are unable to help...

I booked a room via oyo on 17th june and i received the confirmatory mail at 1:17am. The booking at oyo 36740 kohinoor international lodge was confirmed and i'd paid inr 390/- in advance. Upon reaching the hotel i found the shutter closed and no one responding to the knocks. I tried waving into the cctv cameras but to no avail. This must be around 2.30 am on 17th of june. I waited till 4.30 by the road and then went back into the street where...

We booked a room at daniel silver oaks in chennai.
Two continous bookings, say a and b, a was with 3 people, b with 2 as one of our friends was leaving the next day.

When we arrived in chennai, we were informed our booking was shifted to another hotel free of cost, fair enough, right?

Except they only shifted booking b and daniel silver oaks refused to acknowledge booking a

We had to wander about...

[protected] this is my register number,, i paid on 14 june 560 rs but i dint get confirmation after that i raised a complain on 28 june.. Your ccr booked complain that's a correct without informing he puted me on hold around 30 mint,, and today also i called 2 time on dt 6.7.19 after listen my problem both ccr also puted hold,,, after that disconnect my call... Last ccr name shake,, what a hell service provide by oyo i dint expect.. Oyo chited...

Hello OYO team,

Today i was booked room mentioned in trailing mail and here i am very upsets due to misbehaving by gest house staff during the check in time.

I want to ask to Oyo team, you are supporting to this types of check in because property persons said to me that you can complaint to Oyo about this behavior or do anything that you want.

Kindly reply me as soon as possible that you are supporting...

Online payment for 2 days stay at green park residency, new delhi is done in advance. On reaching the hotel on 2nd july, the green park residency had informed us that the payment done online to oyo room is not communicated to them. So they ask for cancellation of booking and ask for booking again in front of them. Loss of 3000 plus money, and because of check in delay, we could not register for an important conference at new delhi....