OYO Rooms Complaints & Reviews

On 20th may, i stayed with family at the oyo rooms hsr layout bda complex in bangalore. This was my worst experience with oyo.. Considering i have stayed with the rooms before in many other cities. This property is very poorly maintained. The moment you enter, there is a foul drainage smell. On asking, i was told that it is a problem on the ground floor. Then the room allotted to us was very unclean. It had not been cleaned after the previous...

My booking ID was TDLW9631.I booked a room in Ahmedabad for 18th May.

When reached hotel on 18th at 7am, hotel staff has told that he has no information about my booking. When I showed my booking in OYO application then allowed me to check in.

Then he told me he will charge early check in charges of Rs 500 and I need to make advance payment of complete amount. I told him, no problem you can early check in as...

We have made an online booking through oyo rooms by id varm3076 check-in 16th may 2016 and check-out 18th may 2016 at 11:00 am of 1 room. Hotel name – meghdoot resort, indore ujjain road, ujjain. We extended the booking for one day against confirmed booking id siyg0786 check-in 18th may and check-out 19th may 2016 at the same property. By paying total rs. 12000.
In reference to the above booking following are the points for which...

Booking no-bjsz5691, dt-16th may.-16.

This complain is about the false confirmation from oyo booking team.Initial above order was booked online for two premium rooms at a price 27109 inr. After booking of order, we got confirmation message and details of hotel located at srinagar. But when i reached to hotel for check in, we found that there is no booking in our name in that hotel, even i have show my conformation booking letter...

My booking no. Xmpy0349 was made on march 2016 for hotel tulsi, cidco @ aurangabad. I received confirmation voucher immediately after booking. Check in was on 16th may and check out was on 17th may for 9 rooms for triple occupancy basis for rs. 16, 200/-.

On 16th evening before reaching hotel i gave a call to them regarding confirmation and i was told that only 5 rooms will be available. Then i had to call cluster manager of...

Booking ID - XQUA1435

I had cancelled this booking immediately after making the booking and have not yet received the refund.

I was talking to one of the customer care executives through the customer care number - +[protected] and to my surprise the call was disconnected. I tried calling back several times but receive a message that I need to contact Reliance (service provider) as the number is no longer in...

Through oyo we had booked a double bed room in manu residency bangalore. It is a sub standard hotel. Staff are very lackadaisical in their approach. Food is of equally low standard. Lift is out of order frequently. They are reluctant to switch on the generator at times of current failure.
The dining space is not maintained properly and has no fans. They are reluctant to switch on the ac also. The tea cups they give for breakfast cannot...

I book 2 days ac hotel at hotel nile residency bangalore from 7th may to 9th may 2016 and before doing a checkout i asked the hotel property owner that i will be checking out at 1 pm on 9th as my flight was at 5 pm, but i got a little late by 20 mins and then he started arguing that i have to pay 850 rs more because in an coming half hr late and initially i was like ok, he is just saying things as it does not make any sense to pay 850 rs...

Hi everyone,
I went to delhi on 3rd april with my family and i booked oyo rooms in chattarpur through my mobile phone.

When i reached there using gps around 8pm and then one of their boy took our family to another building. But that building was so dirty so i told i dont want to stay here. Then shifted us in the previous building. We ordered dinner one of their tieup restaurants. Few minutes later their ac stopped working...

We have booked a hotel through oyo rooms for 2 nights but somehow on the date of stay our booking got cancelled. Secondly, oyo promised us to give a better hotel room at the same price as the compensation for the inconvinience caused to us.
The hotel we got was the worst hotel we have ever got. There was no service at all.
Stinky beds, no water bottle, not even bathrooms were worth entering!!
We have paid rs.6500 and...

I am staying at ahuja residency, sector - 44, noida. The staff here is very rude and misbehaved with us. We had ordered 7 cups of tea of which 3 cups of tea had to served in sometime. When the remaining order was not served we asked them thrice to get the remaining order but they refused to complete it. It has been an very disappointing experienece for us. Horrible staff and unacceptable behaviour....

I am a regular customer of OYO. On 12th may 2015. I booked an OYO at OYO Premium Sheetal Bhubaneswar with booking ID VCNF8376. I was never informed about the checkout on behalf of OYO or the Property manager. I was charged additional Rs 1450/- by OYO for 2 hour late check out. OYO could have text me to notify me about the checkout timings or the property manager/ receptionist could have notify me regarding the checkout, but non of them did...

I have serious feedback and complaint regarding the way the oyo rooms operations are being managed. I booked oyo rooms for my family holiday (The details of my bookings are provided below). I did not avail of any of your promotional discounts/ coupons and made full payment for these bookings and that too 3-4 months in advance.

1. Oyo premium himalaya view - 13 guest - 5 rooms, 2 nights (May 19, 2016 - may 21, 2016). Booking...

I had booked oyo rooms earlier at nainital and had quite good experience. But this time my experience with oyo rooms has been horrible. Let me narrate in bullets :
• first while booking – as soon as i searched the oyo site to book a room for me and my wife, at about midnight, their marketing started. Without asking for, i was offered about 10% discounted price and the online person told me the offer is for very limited time and...

Complain i'd 308803.
Oyo room first time experience turned out to be horrific.30 mins to discover location. Unavailability of property manager for location discovery. Unhygienic room and filthy bathroom. Drinking water available for not fit for drinking.
Breakfast was not served though it's part of package and suposedly complimentary.
It's gross cheating.
First impression is last....

Hi,

I finally get time to write about the horrific incidence I faced at Oyo, Bhubaneswar. After this, I have vowed to myself to never use OYO again in my life.

Here goes my story. I booked a room for 3 guests (paid Rs 300 extra for 3rd guest) at OYO Bhubaneswar. On reaching the hotel at around 10 pm, the hotel manager refused to entertain the 3rd guest saying that his hotel only allowed 2 people in 1 room. I...

I had booked one property of OYO in hyderabad for 2days and payed all money via my credit card. Aftr that before check out i extend that same room for one day and i spoke with Oyo team they proceed the room and as said you can make the payment thru online OR cash deposit to property manager then immedialty i payed cash money to manager.
After that he has not updated to his OYO team and system.
Next morning at 7:00clk they khoked...

I got a mail for booking status. But whenever i reached room not avaliable hotel manager told me wait today night i will manage by tomorrow. Oyo rooms top hill
Hotel name: flamingo resorts
Hotel address: flamingo resorts, kanyal road, simsa, manali booking details

Booking no
Check-in
Check-out
Night (S)
Room details wdkc5024
[protected]
[protected]
4 br...

Booking no - npjc7306
Check-in[protected]
Check-out[protected]
6 guests 2 rooms
2 triple room

I have booked 2 rooms in oyo rooms and they have allocated rooms in the below address,
Hotel golden gates
Hotel address: shop no. 200/3, laxmi towers, near south end circle, rashtriya vidyalaya road, bangalore.

When we visited there at 10:30 pm night to stay, they...

Sir, i am inderdeep singh, i booked a oyo room from oyo app in zirakpur of date 10th may. But due to change in plan i cancelled the booking on 9th. So sir, i am requesting for the refund. If refund is not possible my booking should be changed. But now i am not getting anything. I am not getting the money. I am not getting the booking. I will be thankful if you help me out with this. Bcz this not the way to treat your customers. I requested...