OYO Rooms Complaints & Reviews

I booked a room in OYO Mohali (Near North country mall) by going through the hotel pictures on app.when I went inside the hotel, the manager showed me the room which was like a store room (way dirty) . I said I need the same room which I booked he said uske 2500 lagege which is cheating . Manager was drunk and he said mujjse baat na kro oyo call kro...I called oyo people and they called the manager and manager said I m busy don't talk to...

My booking was done under ID xfzr4025 and at the time of check in the hotel did not verify whether I had booked from oyo even though an oyo device with my details was there. I assumed that it was done until I checked and found out that nothing was done and I was entered as a normal Guest. While booking I had informed that I would be checking in early and was ready to pay the charge of 30% or Rs 500 whichever was greater. When I informed this...

Hi,

Apparently before relocating to a new place and that too 'Gurgaon' where safety is a bit concern I choose 'OYO' just because it will be haslefree and genuine.

But it turned out to be disastrous. I cant write a huge mail now as neither I had a proper sleep yesterday nor I have peace now as owner is time and again threatening me to vacate the house.

Find the experience below:

First...

After using oyo for about more than 20times... My mind has changed now by their behaviours...

Yes they are cheating...

I requested them to modify my two days booking to one day after checkin on the first day but they forced me to pay two days charges instead one day... And more to that they are asking me feedback against the one day charges... So it's look like that its possible for them to do the modification...

I did a booking for my aunt (62 yrs) and uncle (58 yrs) through oyo, checked on oyo site and found the option of hotel miramar, so i did a booking for them from 27th august to 31 st august and i did full online payment of 6496.
Payment status ₹ 7996
1500 discount
6496 paid
My aunt and uncle reached at 2 am on 28 th morning, they gave them a room as they entered they found paints were hanging from ceiling, basin...

I am currently staying at the Oyo Rooms in Pondy Bazaar, Chennai. The pictures you rpovide on the net are very impresive but the ground reality is vastly different.

First, there is no visible signage referring to the hotel at street level. It took me nearly 30 minutes of hunting before I could land at this place (63, Thyagaraja Street, T.Nagar)

Second, the hotel cant even provide a proper receipt in the name...

Hello! We booked a room through Oyo in hotel Ashoka internationa, Karol bagh for two days. But here the water facility is very worst and we couldn't take bath as the water here is as dirty as drainage which might cause many skin diseases. We complaint about this to hotel admin but there is no serious action taken by them. So we decided to check out and contacted Oyo customer care but Oyo wants me to pay the full charges for two days as I...

I am very disappointed from service of oyo rooms. The points are follow:
1.I booked hotel for 2 days by Oyo room in hyderabad and they accommodate me in Balaji Residential in himayatnagar hyderabad. There is no proper guidance.
2.Reached the hotel and see lift was not working so, I climb up the ladder with my luggage. There no receiver(person) by hotel.
3.after came the room there was no tv connection and complained to...

I tried booking for OYO rooms in GOA with Booking ID STBI2468 one room for two persons on booking amount of Rs. 562..
Surprisingly After payment Site started showing booking of 4 rooms for 4 occupants. On call the person Mr Drone started telling that this system generated and no discount will now be applicable and i will have to pay the complete amount .
Not only this When I asked for booking it for a day, I was denied.It seems...

Very very bad oyo room
Aap sab brother ko batate hui sharam aa rahi hai ki meine oyo ki taraf se ek room book kiya hai room itna jayada ganda tha muje bilkul bhi acha nahi lag raha tha gatiya wahan pe cockroaches the ki meri wife dard ke mare bahar chali gayi na water koi thikana tha na kuch jab oyo me calll kiya to wo log bol rahe hai ki aapko pahle jake chk karna chahiye tha abhi hotel change nahi hogi company naam pe nahi jana...

Booking ref CFB17892
D81, Sec 51 Noida

Harrowing experience with OYO

It stated with no water in the toilets. The manager kept assuring us that water will be restored in 20 mins, while it never happened. After many complaints a small tanker was bought to fill the tank after almost 5 hours. The staff seemed to have no concern that there was no water. The attitude and professionalism of the OYO staff was...

I book hotel oyo room hotel city guest house mumbai throw booking.com... All messge and mail getting from oyo...
While i need to cancel as my wife have local address proof.. Hotel will not allow... So need to cancel room... While calling oyo... They are telling we can't cancellation.. So told give me booking.com number.. Out of 5 3 people refuse to give and 2 people given number that is not valid... Really bad exp with oyo... Will...

I had booked a room in oyo rooms changkat extension in kuala lumpur, malaysia on 13th august 2016 for a night. I checked in at 11:30 am, left my room at 12:30 pm leaving behind my luggage and a jacket from i had booked a room in on 13th august 2016 for a night. I checked in at 11:30 am, left my room at 12:30 pm leaving behind my luggage and a jacket from university college dublin. I returned back to my room at 7:30 pm and found my jacket...

I had booked 2 rooms in kolkata at south fern hotel and prepaid rent. It was confirmed that they are checking in us in room number 204 and 303 respectively. After completing the checking formalities, i was told that room number 204 is not being given and they had put me in other room 305 where ac was not working. It was reported to manager but no action was taken. Issue was escalated by me to oyo. On hearing this manager wanted to shift me...

Booking details

Booking no
Check-in
Check-out
Night (s)
Room details zcqa7236
[protected]
[protected]
1
2 guests 1 room
1 double occupancy
Tariff
Discount
Minimum advance
Advance paid
Total
Payment status ₹ 1949
0
1949
1949.0
₹ 0.0
Completed

Dear oyo,...

Dear, service provider, it's hell o[censored]r service. I m very disappointed by ur undisciplined service. I have booked a hotel at Faridabad through ur website. In an emergency I had to leave the hotel in 2 days to attend my hospitalised father at home. But there was no negotiation from ur side for the payment. Ur representative said that I had to pay the whole amount for four days. Is this the kind of playing a game with the customers. Is...

Hi
I had booked a room in mangalore for 2 days using oyoroom[bookingid:ygua3872]. The images which listed out in oyorooms were the executive delux and the actual one was entirely different from that. The hotel had provided a room which was having stinging smell and the towels were not clean. I had raised complaints to oyo support and they didnt help me to resolve issue. Since it was formidable to stay back in room, i decided to move...

So I booked a room through the oyo app and they sent me a mail and all saying everything is confirmed but a week after When i checked the app it said that the booking has been cancelled. And when I called them up they tell us that "we" are the ones who had cancelled it and they had also sent us a message and a mail regarding the cancellation. We never got it though. Also they are refusing to take any actions regarding this and be...

You guys are going as per policy tat you will not refund my money back for the room in s which am not staying I feel like I was cheated by yourself and I can't let go off the money tat I paid you all I want is my money back period an if you guys are refusing and will still go as per policy then I will be the very bad customer and a demoter that you could have come across an I will certainly share the feedback in social networking sites and...

The krishna hotel having Oyo rooms near indore railway station has not at all provided us good service.very very poor quality of rooms as well as service.we are very mch disappointed from your service.
Very very disappointing.this was nt at al expected from you Oyo rooms.
We cm wd so many expectations and you people provide this kind of service?
Great!!...