OYO Rooms Complaints & Reviews

I've been in Cochin City Residency, Panampally Nagar, Cochin for two days.
4th and 5th May
The room cost is 1200, so i initially paid him 1000 and later gave him a 500. The next day when we checked out i gave him 900.
He did not have a problem then, but later in the evening he starting calling and irritating stating that i did not pay 500.
So, i met him today randomly and he abused me and took 500 from me.br...

Dear sir,
Booked 1 no. Oyo room (Triple bed) at bhubeneswar i. E. Subhalaxmi guest house-2 for the period 17/05/2016 to 19/05/2016 though actual check-in is on 18/05/2016 at 0500 am with confirmed status showing in my mail ([protected]@rediffmail.com) and sms also. Payment of rs. 2318/= is already made. But when i called the manager at subhalaxmi guest house-2 at telephone no.[protected], iwas informed that booking is not confirmed &...

I made a booking at miramar oyo room. Bookingid - gjmt0516 as always paid the advance amount, on reaching the property i was told room is not available.
On talking to customer care i was told that now i cant cancel the booking as it is non refundable and they will book another room somewhere nearby, not able to understand did i book room as per my comfort or oyo's comfort. Had a lot of work to do which i am unable to because of this...

Hi, i booked a oyo room on 22nd april for 26th april..2016 at arcade inn, judges enclave, ahimsa khand, jaipuriya mall, indirapuram. My bookind id was oirs2573. Before reaching at that place i confirmed it twice. When i reached at 5 pm 26th april at that place, nobody was there except a guy who said that there was no room at all. Then i asked for his manager & he replied that manager was out of town and i culdnt get even his contact no. Finally...

Booking Cancelled - OYO Rooms Marol Andheri, Booking No. OBHU6347

I'm a new customer booked through the mobile app for the first time. I took the option to pay on the app through netbanking rather than paying at the hotel.

This was a big mistake.

As I took a taxi from the airport and reached the hotel I showed them my passport as identification and address proof for check in. To my shock they said...

I made booking on 22 april 2016 for 26 May 2016 for Gurgaon DLF Phase 2 and they did booking for 26 April instead of 26 May. Booking Id- CUVQ7085

I didn't use their pre- booking service and paid full amount to them but when I cancelled they are saying they can't refund the money. When I told them it's your application glitch they are giving 1 or the other stupid excuses. I even ask them to make it for 26 May, they are saying...

Badly cheated with full amount as the cancellation charge
Booking ids - wofk6513, zrfn8375

Oyo rooms being service provider/mediator between customers and hoteliers badly cheated us with their services.
We made the bookings on 22-apr-2016 for two rooms of rs. 2099 each for a hotel in rishikesh and both the bookings got cancelled by me on 23-apr2016 (Check-in date was 23-apr-2016) and called oyo for the refund...

Sir by mistake i have booked a hotel room from oyo room application, but the facilities they showed online were not present at the hotel. In fact they didn't even provided me a bathroom sleepers instead of my repeated requests to hotel staff and oyo customer care.
So if they cannot provide me the service what they have shown online than what is the use of book a room online.
I want strict action against oyo rooms and hotel mehra...

Just spoke to your call centre executive and was told to mail you

I had cancelled my booking today morning and I understand the policy of no refund for one night. But I had booked two rooms and the amount was deducted for both the rooms. And I wanted to book one room but while cancelling I didn't got the option to cancel one single room so I had to cancel both rooms. And after that I have made the booking for a single room...

Why does it happen every time I book a OYO room on the day of booking once I reach the hotel it's said we haven't received any booking. It had happened to me when I booked a room in Pondicherry. When I reached the hotel they said they never received any booking from OYO. The owner there was a good person and he somehow coordinated and arranged a room. Same happens in Bangalore when I book a room for my parents in Btm Gokul Comforts. When...

I received an sms from oyo rooms today at 12-56 pm informing that my booking yfxl2508 for stay from 21/4/16 to 24/4/16at oyo room ekdalia park in kolkata has been cancelled .( real hotel name hotel ivy suites )
On calling customer care ms jaspreet informed to my extreme surprise that it has been cancelled by me !!! & she can re-book at the same hotel @ rs 5250 !!! Total whereas the original booking is @ rs 4198 as they offered special...

I booked two rooms via oyo from 11th april to 15th april 2016 in chennai sriperumbudur district.
We were two defence personnel of official visit.
It was far away from my workplace but still we managed because of pre commitment i.E. Made a booking with oyo.
We reached there in 11th night 2330 hours. Instead of conforming that we are coming there was no arrangement for food.
In hotel, as such we were two guys who...

1. After a confirmed advance booking for 2 days during check in the hotel staff was not ready, they wanted me to shift to another hotel, uncertain for conduct
2. The room was not prepared, no toiletries, no towels, no water bottle and refreshments provided. Only when I asked for them a tiny soap and 2 sachet of shampoo was left in the room. On insisting a small kit of 2 small bottles and soap from OYO was provided and when asked for...

I had made a booking at oyo rooms goa booking id- dqrb8607, in mid of march for 28, 29 march, when i reached the property and was in process of check in i suddenly got a message that my booking has been cancelled so did the reception.
When i called the customer care they argued that the booking has been cancelled from my side and hence no refund or a re booking can be made.Thankfully i had the hotel reception for witness to prove that...

We booked a room with oyorooms at a property near tv tower darjeeling for 4th to 6th may.We recieved booking confirmation by e mail.One month later we recieved correspondence saying that our booking has been changed to one of the premium booking and we wont have to pay extra charges.We recieved mail about upgradation of our booking.Next day again our booking was changed to some lower budget rooms and they offered us the refund of extra amount...

I had booking with OYO in bangalore.. They cancelled my booking and and they say that the booking cancellation was from my end.. this i terrible.. I didnt do it... And when i tried to talk to some customer service agents they were rally rude and always try to convince me.. after all the deductions from discounts and money from my Oyo wallet i paid around 480rupees and the customer support people say that i cannot checkin at the hotel and...

Hi,
We are staying at your Andheri east property with the name Imperial residency. We are staying here since last 15 days but it seems Oyo starts taking for granted it's customers if they stay for a bit too long. The room was booked for 8 days, extended by 2 days & recently for another 5 days as our work hasn't finished yet. The last booking ID is LWZY0436 with the name of Rajiv Goswami. The Wi-Fi is not working since two days & even...

Hi

This is of the many times I am making complaint again. My booking ID is KBZH8249, I made a payment of Rs. 2239 against it, but later cancelled my booking. I had received confirmation emails regarding cancellation of booking and refund of amount, with some refund ID # 4f4fxy0p4q8lufjrph4npupi But actually I haven't received any amount in my bank account. I have earlier also done many complaints against this issue, but every...

On 1st April 2016 I have booked two rooms for three days (3rd April to 6th April).
But on 5th April 2016 at 10:30 am I have asked them that due to some medical emergency we have to checkout today & cannot continue with the booking till 6th April so please forgive & take the charges for two days. But they did not consider our request & forced us to pay for all the three days.
While checkout on 5th April the receptionist has...

My booking id is kbzh8249, i made a payment of rs. 2239 against it, but later cancelled my booking. I had received confirmation emails regarding cancellation of booking and refund of amount, with some refund id # 4f4fxy0p4q8lufjrph4npupi but actually i haven't received any amount in my bank account. I have earlier also done many complaints against this issue, but every time i just get a email saying my refund have been processed and its adjustment...