OYO Rooms Complaints & Reviews

I am staying in oyo rooms hyderabad, near old begumpet airport.
The room rent was rs.1289 per day, i had booked the room for 5 days from 10th to 15th july.
Firstly i had to look around for the room for about 1 hour. there was no mention of "oyo rooms" anywhere. i called customer care and they failed to provide the contact number which they promised.
The room quality is nowhere worth rs.1289.
The wifi speed is too...

Sir/madam,
With due respect i want to inform you that i have contact oyo room to book my holiday package of gangtok before 15 day to get quality services.in this regard i have contact mr niraj misra contact no [protected], in these 15 day tenure he given us the summary of the trip neither he denied and nor he finalized the package. whenever i called him he asked me to wait for a day. lastly, after seeing the worst service of oyo room...

I booked hotels for Delhi and Mumbai but as I reached Delhi I got shocked before 10 minutes to reach the my hotel was cancelled. I called executive they give me no respond at last suggested to book the hotel in two times higher rate any they did the same for Mumbai. They charge 33% penalty for cancellation whereas I did no cancellation and requested them to avoid them to cancel my hotel. They then again suggested me for a fresh booking. This...

OYO rooms is a mastermind fake company, to make the money in last moment they cancelled booking without refunding the amount.

I had book a room for 25th June 2016 through oyo ios app with booking id MZWV8196 in Delfryn Hotel Manali, for which I had paid 1574 rs.
On my check-in day around 10 am, I got a notification from oyo to share my check-in time, as I was travelling from
Delhi, due to some traffic jam I...

Booking ID was DABU7618. I visited the place located on the map. There was an OYO sign right outside the apartments. I went inside parked the car and went to look for the front desk. In the address it mentions the door number as A001. I could not find the place as the door numbers only started from A101. It was around 2AM in the morning. The security guards had no idea where this place was and there were no other people around obviously....

Hotel room booking was done by me from 28th june 2016 to 7th july 2016 verbaly over phone since i dint had internet facility at that point of time but i did mention my mail id. The executive after giving options suitable to me booked a room and then offered 20% discount for the same without mentioning any additional terms and conditions applicable. Post checkin booking cancellation or rescheduling for discounted rooms are not possible was...

We have booked 2 rooms with equal tarriff and quality, but one room is as per standard and one is not, there is a big difference in both rooms, berely one person can fit into that room. Tarriff has been paid for both the rooms but, there is no policy to refund. We are really very uncomfortable here and customer care doesnot respond to our request. Kindly resolve at the earliest....

I had book a room through oyo room aap with booking id tujk6389 oyo premium sikandarpur metro station and after getting to the place no staff was available and had waited around half an hour no resolution and response through owner. Not to waste time i called to oyo customer care all the executive are with no resolution a way of handing the job to other few minute late i got a call through an executive from senior department and again with...

I had booked a room @ oyo rooms bangalore. Due to some genuine reasons, i did not like the property i had booked and contacted oyo customer care to accommodate me in some other property, in indiranagar, bangalore area. They sent me to a hotel on mg road, bangalore, without telling me that the hotel was located on mg road, bangalore. On seeing the hotel and the location, i refused to check-in to that property. Oyo claims that i confirmed my...

Oyo rooms is a mastermind fake company, who provides total fake photo of hotel, so that when a customer sees a photo, he will definitely book. When i checked in hotel broadway annexe, darjeeling (For oyo its name is oyo rooms near gurudwara youth hostel) for refrence link : https://www.oyorooms.com/4892-budget-hotel-near-gurudwara-youth-hostel-darjeeling. Kindly see the photos in oyo website and compare the photos which i have uploaded. br...

Booking id: JPNO2184
Name: Ashish Chandola
I was oyo customer once and didn't like the services and switched to goibibo but again made one mistake by using it today hoping services might have improved.. But nothing have changed neither u want to.. Will never book again and never let my friends and family face this situation.
Please refer to the attachment and compare between what was promised and what actually delivered....

I book a hotel by making call to Oyo named 'hotel shri aai international delhi' . I am trying to search this hotel on Oyo website but it didn't show.
I call oyo many many times regarding not finding this property on Oyo website but they don't believe me and sending booking confirmation mail again and again.
This is so disturbing, I just want to see the room and hotel photos which I booked, but it is not going through.
Please...

Hey gyes i m staying at hotel ERA .. delhi airport .. my worst experince i m feeling here. there is no kind of service in this hotel . wht r u doing gyes i reachd at 12 o clock in the night then i look up my room that wass stinking a lot that i cannt eneter in my room plus no water bottle, AC is not working . i didnt book another hotel so i have to stay here in the night.. no soap in the bathroom . the worst experince of my life .. to stay...

Dear team,
I wanted to book a room in oyo apps for city mcleodganj from 24 to 26 of this month but by mistake i booked a room for today i.e.23 june 2016 and its booking no is DZWO8460..and my charges Rs 2349 have been deducted ..now i want to undo this process. And for this i went through your cancelltion process, for this purpose i talked to one of your customer service executive..his name was Ajay or Aditya..they told me that if...

Regarding oyo room booking at Chandigarh Golden Plaza2 hotel... Booking Number ANHG6053 OYO Rooms Sector 4SC Chandigarh
Hotel Name: Hotel Golden plaza}
HotelAddress: SCO No. 235, Sector 45 B, Chandigarh
Contacl Number: gi fi223g 44
Thu 16-Jun-2016 . Fri 1T-Jun-2016
Check-ln Time 12:00 pM
Check-Out Time 11:00 AM
Booked 1 Rooms for 3 Guests, 1 Night

Dear as soon as ireached at...

Dear Oyo,

I had done a booking for two rooms at Ooty on the 22nd of June, 2016. REF ID: EVFK8943. Early morning on 23rd of June, 2016, my father passed away and so I cancelled my booking and contacted the customer care to please provide me with a refund on a humanitarian basis, but apparently your policies state that no matter what, if you've paid your money, your going to lose it. I understand that you have a no refund policy...

Ref id: qjzm8249
The bookings were done seeing the nice room picture in the app. But to my surprise when i checked in, it was totally different, pathetic and horrible.
I booked 5 rooms in hotel rama blue point, nainital in the name of ms shweta mundra dated 18th june, 2016.
The situation of the rooms could not be worst. There were flies and cockroaches all over. The bedsheets and quilts were overflowing with spiders....

Hi,

My name is bharat and i have booked a room in mumbai from 12th to 15th june and on 15th june, i had a train to catch at 16:30, so i thought of checking out at 2:o clock to the station.

I got a call from the reception at 12 o clock that my check out time is over and i had to leave, i told them that i need some time to pack and freshup to checkout and they said to make it asap. As i had a kid and it took some...

My first experience with oyo rooms was worst. They have a property in bhowali (Nainital) with name "arsh international" we cheked in on 9th june 2016 and checked out on 10th june 2016. They charged approx 4200 for two rooms (After discount) and below is the discription of room, anyone can imagine the actual terrif,
(Room no. 302 and 309)
No towels
No soap
Dirty rooms (Even dustbin not cleaned)
Broken tap,...

Hi my name is vagish arya
I am a regular visitor of oyo rooms at various places un india.
I had parked my car at Agra - Hotel Laxman Resort Yesterday night.
In the morning i come to know that my car's glass has been broken and trashed badly.
All this happened in the presence of Guard.

Also the cameras of the hotel are not working. People say it is done by a truck pass by with stones
But...