OYO Rooms Complaints & Reviews

Worst Services by OYO...
Tried OYO rooms for first time in gurgaon delhi and landed up getting a cockroach in my breakfast meal, even after bringing the incident in notice of the rooms managers and OYO customer care, they hardly seemed bothered to take this matter seriously...
The girl at customer care while talking to me over a call and during am submitting my complaint seemed smiling, the others at hotel/ appartment boked...

I have booked two triple bedded rooms at Ujjain and my confirmed booking ID:ARYQ5612, check in 14th August 2016 and check out 15th August2016. In this regard i have received your mail on[protected] i.e 6 guests and two triple occupancy rooms.
It was very strange and disappointing i was accommodated in two rooms i.e one triple bedded room and one double bedded room. In the double bed room i was not provided extra bedding, more so ever...

This complaint is regarding the Booking ID BVUI2904, I booked two rooms for two days in hotel namely OYO Rooms Andheri East Asalpha Station 1 in mumbai on 2nd of august 2016 and made the advance payment for that. when i reached there on 5 of august around 8 p.m the receptionist over there told don't have 2 rooms available with them and if i want i could stay there and adjust in 1 room. when i told her that i booked the rooms in advance from...

Smq2620. I stayed at tri star hotel for one night only and had to break my journey due to an emergency. I paid only for one night rs.1549/=, which you may please note. I am told by hotel owner that i need to inform oyo for modification and same was done by me over phone. Please make note of the same and confirm it is done so that hotel owner reconciles his account....

I booked a hotel through OYO rooms with booking ID DZLY1078. Although the charge taken was in lieu of AC Rooms with all facilities that as per the details given on their website and complimentary breakfast, no such facility was provided. The request for refund is being repeatedly turned down without even considering the mental and physical agony....

Below is the email i sent to oyo rooms which is not yet resolved.

Dear oyorooms customer quality support team

I made a booking using oyorooms online (booking id : abdz1869) for 3 nights starting 12th august till 15th august am at essvee hotel, vijayawada, andhra pradesh. i also called and booked a complaint complaint #: 528625. oyo

I would like to highlight a number of problems :

1....

This is i am complaining or suggesting that the checking time of oyo rooms must be changed. For ex: i reached hyderabad in early morning at 5 o clock... But when i used the oyo app the check-in time was 12 pm of previous day...

Now what shud i do??... If i take oyo booked room i have to pay the rent of previous day which i have not used... And i have to pay amount for 7 hours remaining...

So i suggest company...

We have booked two rooms on 28th june 2016, for 14th aug 2016 check in and 15th aug 2016 check out at hotel jazira, daman. We were 5 people including my parents and brother & my husband. We had got a confirmation message from oyo rooms while booking itself. As it was booked under premium section we were really very excited about this this and the hotel is bank on the beach & it was good even when we had stayed there earlier.

Our...

Don't trust OYO rooms.Oyo are fake people they put good room images but once you go there it's totally different.
This is 2nd time I booked with oyo, very horrible experience both time what they r displaying in website of rooms it's totally different. Even in bathroom the water supply is not sufficient, Room service also horrible. No tea ..no breakfast ...thy rrr F...k people....

Hello. I had booked 2 rooms with my colleges. Another random co dweller came and knocked our door at 3 am. He came in and hit me and my friend and left once we locked the door. I'm going to bring this issues up, use the footage of the hotel camera.
I am going to take this issue up so that nobody else goes throught this state, specially and also that I believe that the people who created trouble were drunk. It's not about war. I can...

Hi

I booked 2 rooms on 9th aug under booking id xtic4827 for 5 people. By mistake i selected the check-in date as 12th aug instead of 13th aug, and went ahead with the payment of rs.4798/-
I found out the mistake in less than 10 minutes and cancelled the booking, after which i got a message that i will not be getting any refund and the booking is cancelled. I called up the customer care number and the person said that...

Oyo is very bad so please don't book any room through this . i book a room and called on [protected] they said cancel your booking, i cancelled when i called again they said we don't refund any amount because you didn't inform us 24hours before but how could i informed them because i book room 3 pm and cancelled 6 pm .


vadhia tarika bnaya eh public ton paise hdpn da . upro amount bhi 1200rs ton ght nni hundi . br...

I booked oyo rooms (4 no's) vide ref rlfb5460 & nafd2754 at sunrise residency, located at arora colony, banjara hills road no 3, hyderabd over 171/2 month ago for marriage purpose at sri satyasai nigamagamam, around 250 meters on 6th august to 7th august 2016 from the paid booked apartment. Today i received sms that it has been relocated at jublee hills arround 5 km from the venue. These bookings are chaepest.
I also booked 4 rooms...

Issue not yet resolved. The problem persist at top level management who allows multiple booking of rooms on single day. No action taken till now. The company has muted themselves on the issue as they know its their fault and don't want to rectify the problem.


Dear ritesh,

Complain wrt to booking id bwtf6398.

I booked oyo premium room for dates 26th dec’15 to 27th dec’15 for 2 rooms...

Hi team,

I have booked 2 rooms through oyo. each room costing 8000rs totalling to 16000. both rooms in a single flat so i got a discount of 500rs. i was going to check in on 1st august. when i came to check the rooms i was shown the amenities and tv and a/c in one room was missing. i was told that these will be installed before i check in. i have paid 25% of the security deposit as requested by the oyo team to confirm the...

I am currently in royal grand inn, gachibowli, hyderabad.
The facilities are soo soo bad here. The food is horrible. Room service is bad. There are no towels or oyo kits in room. Wifi doesn't work properly. Random strangers sit on reception ans stare you when you go out. Doesn't feel safe at all. Please have a look at this hotel.
Also the room smells so bad. Not worth living....

Hotel name: the mangrove wood residency
Hotel address: plot no.77, dr vgp pushpa nagar, opposite to nilgris, medavakkam, chennai

Regarding breakfast he has supplied at 9.30 am even after reminding several times (of course he promised at 7.30 - 8 am), he is not disclosing desk intercom no, but intercom facility is available in room, he is not able to supply the minimum water to the rooms.....

I made a booking for Jaisalmer, Rajasthan from OYOROOM app. By mistake I opted for 19 to 20 July instead of 19 to 20 August. I cancelled my booking and no amount was refunded to me by oyorooms.
I given them every reason possible like my linked booking for jodhpur from 17 to 18 August and my tickets, etc for such mistake and ask them not to refund me any amount but to extend my booking but they not did anything.

See my...

I booked a room through oyo rooms hotel name Athithi satkaar in Luxa (Varanasi). The experience was dreadful, after reaching over there the persons over there deny coz we were unmarried couple but after filter from the website i booked it otherwise why i would choose that hotel.After showing on his PC they agreed but told it may be some fault but they will not allow us.It was such an embarrassment situation for us, later they convince other...

Dear sir / madam,

I had done booking for 11 rooms with oyo rooms to accommodate wedding guests for my brother's wedding from 8th july '16 to 11 th july '16.

Shaswat nigam ph. no : [protected] called me in month of may 2016, saying that he is a agent & not from oyo. after we finalized rooms he delayed in booking rooms & later without confirming to me booked the hotels.

He promised us a whole floor...