Pepperfry Complaints & Reviews

Left side/drawer side portion of bed go down, suppressed... Plz resolve... Plz do needfull. Carpenter assembly was done on 5 march 2020... While putting on mattress on bed and after sitting the drawer side ply go down and suppressed.. So it's my kind request to resolve the issues... It's urjent... So plz resolve as soon as possible.
Niraj kumar
Patna

+1 photos

Apr 15, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

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Mar 15, 2020

Pepperfry Customer Care's response Dear Customer, Kindly share the order details & we'll investigate the matter for you to resolve this amicably.

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Address: 560038

The pricing is really mouth-watering on some of the products, then the same cannot be said of the quality. I guess you get what you pay for. The bed that i brought, even with limited usage (Cumulatively not used for more than 10 nights) started beaking with very light usage. And not just one board, with in the first breakage the second one broke with the very next sleep.
As for their customer support, the explanation they gave was the vendor put the onus on the customer saying its the usage problem. Don't understand how the boards can break with usage when you have a mattress on it. I can understand if it's a visible part.
Now to get the carpenter to fix this will cost the same cost that would have got me a better quality in the first place.
Order no :[protected]fn1359860-z-wh5046

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Address: B-284 saraswativihar Pitampura, New Delhi, Delhi, 110034

This is to inform u that i purchased a sideboard online, the fitting of the pdt was not satisfactory. The cabinet door was dropped to one side and the door stoppers are damaged and not at all functional. The carpenter visited my place n accidentally broke the wooden strap supporting the drawer. I am highly irritated by lack of expertise. Kindly consider for return as its highly problematic

Apr 9, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

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Mar 09, 2020

Pepperfry Customer Care's response Dear Customer, please share the Pepperfry order details, so we can look into this issue and have this resolved at the earliest.

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gourishyb

from Mumbai, Maharashtra

Mar 10, 2020

Pepperfry - Brand recall - Pathetic service, False promises, Lethargic attitude, No reply for days.

Order Id:[protected]

Product has not been delivered yet

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Address: Navi Mumbai, 410210

I ordered an office chair from pepperfry on 21st feb 2020, for which i had paid using the credit card. It was defective, so i returned it, and i got the amount in my wallet, placed an order for another chair. I called the customer care to return the remaining amount of the refund to my card. But they completely denied. I had already purchased various items and i do not need to get anything else. Still, they told me that they can't do anything about it.
I am strictly against this. Since i do not have to buy anything else, i want the remaining refund amount back into my a/c. This was not expected from a renowned brand like pepperfry. Had i known this before, i would have better opted for some other online stores or local furniture stores.

Apr 8, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

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Mar 08, 2020

Pepperfry Customer Care's response Dear Customer, Kindly share the order details & we'll investigate the matter for you to resolve this amicably.

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Address: Gour Nagar, Nadia, West Bengal, 741313

I'm looking for support with an issue which i have with pepperfry company, which sales online products.
I purchased wood wall shelf with hooks from them and received it. Due to some reasons (I was sick and busy) i didn't open it same time but only about after 10 days after receiving. When i opened the box i found that the item is completly wrong with so many wrong measurements and design. Same time i contacted company by website details. They asked me to send the pictures that proves my complaint. I did it. And the answer i received that i contacted late for the returning an item. They have a policy that exchange can be done within 7 days after delievery. I explained the situation that i couldn't check an item same time and requested them to help me. I were asking it twice. First conversation i had with ms. Manpreet. R. She rejected my request. So i made the one more and another person mr. Amorjith rejected to help again.
My concern was that i advice to the human, not to the sistem and maybe in some cases they may help to customer and save a customer for the their futures. But they were stricked.
I believe that if customer received wrong item 5 days difference in openning the box doesnt give right to company not to exchage or take back a product.
I am looking fo your kind support in this situation.
Thank you.
Elmira (Phone [protected])

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Address: Pune, Maharashtra, 411057

I bought a 3 seater full leatherite recliner sofa @ 88200 rs from pepperfry.

I noticed that the center seat of the sofa did not have the leatherite on the innerside upperside of center seat and has been patched with a white cloth instead which is not as per the specifications (Full leatherite material).

This defect/patch is only in the center seat of the sofa and is visible when the center seat is reclined down.

I reported and requested for the return & refund of the product to peppperfry but they refused to return and refund saying it is by design (Which is not true, else the other two side would be the same as well).

They are simply denying to accept the defect and refusing to return the product. This defective product is not at all worth 88200 rupees. On offer this same product is sold as low as 54000 rs and they want me live with the defective product at the much higher cost.

I also want to highlight one more smartly executed scam pepperfry is executing. I bought the product on a offer which says on the first purchase there would be 50% cashback. I bought this product assuming i will get 44100 rs back in form and cash back which i can use anytime later to buy other products on the site.

To my surprise i only got to know later that after my purchase.

1. The cash back was only valid for 15 days from the time it reflects in your account. I. E. You need to use it with 15 days to buy other products else it will expire and non usable.

2. The customers can only redeem t25% of the cashback on each purchase (I. E. 25 rs for 100 purchase). That means customer need to spend another 75 rs to get 25 rs cash back redeem.in my case the cash back was worth 44100 rs.

All this hidden information is not available in the site (Or they conveniently hide it deeper in their site). I only came to know about these clauses when i searched it on google.

Unlike other sites like amazon which lets you use the cash back anytime and you can use the cash back completely on one purchase, pepperfry is duping people to fall in their trap and loose their hard-earned money.

Their customer support is also very rude and unprofessional at times.

I feel cheated and duped as the i over paid way for a damaged product, when even the good product cost way too less usually.

I would request your intervention and get my hard earned money refunded and also instruct pepperfry to be more transparent and fair in dealing with the customers and their hard earned money

This was the first purchase i ever tried in pepperfry and i really regret i chose pepperfry over amazon.

+5 photos

Pepperfry customer support has been notified about the posted complaint.

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Mar 09, 2020

Pepperfry Customer Care's response Dear Customer, please share the Pepperfry order details, so we can look into this issue and have this resolved at the earliest.

Mar 11, 2020

Updated by janmejay.khare Order #[protected]

Pepperfry customer support contacted me post the complaint and sent a technician to verify the defect. He also confirmed and agreed to the defect, after that there has not been any further updates.Please expedite and process the pickup and refund ASAP.

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Address: Ernakulam, Kerala, 682024

With reference to the order number[protected], i have bought a dining table for 41000 from pepper fry and was delivered on january 11th 2020.
It was for new house where we have started to use aftr house warming from last week.
Yesterday we placed food and other items which weren’t too hot nor cold to the table.
While moving it after use, could see angu patch on the wood surface.
They are offering 3-5 warranty and claiming to be pure sheesham treated wood. But just after a week usage. This is the situation. It is because of the poor quality of wood or polish this has happened and it’s clearly visible.
I need proper response and explanation for this case and resolve the same.

+1 photos

Pepperfry customer support has been notified about the posted complaint.

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Mar 02, 2020

Pepperfry Customer Care's response Dear Aravind, we are getting this checked with our team internally and will revert to you shortly.

Mar 07, 2020

Updated by aravindrv Any updates? No calls or email or sms received .

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A

aravindrv

Mar 7, 2020

No replies or calls so far .

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I have not yet received the refund from the merchant for Order id[protected]. You told me that i should contact my bank as you have already refunded the amount.

I contacted the bank and they said that there is no transaction from Pepperfry and they require a confirmation email from the merchant stating the date transaction id and amount of the transaction. I asked for the same from you several times. It has been nearly 15 days but have not received any reply from your end.
I urge Pepperfry to deposit my money in my account as it has promised through mails calls

+2 photos

Pepperfry customer support has been notified about the posted complaint.

Feb 29, 2020

Updated by neeru yadav With due respect i want to convey my message to you that pepperfry furniture online market company was expected to refund the amount of rs15314/- in my account for the order id[protected]As the order was returned due to product fragile issues). For the refund this company is stating that the refund was initiated on 14th feb 2020 and today it is 28th feb 2020 and i have not received any kind of refund in my account. I have confirmed in my bank also there is no transaction from pepperfry in my account. I am not understanding what to do in this case, they are just misleading me as i think they have not initiated the refund for my order.
Please resolve

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Address: Bangalore, Karnataka, 560078

Hello,

I placed order for a dining table set on feb 23, 2020.

Order id[protected]
Sku fn1816343-s-pm26973

I placed this order online after confirming with them over the phone call also. I paid through credit card on their website.

As per tracking mentioned on their website, feb 27, 2020 was the shipping date. But even on feb 28th it wasn't updated on their website.

When i did the follow up with them on feb 28th they informed me that product will be delivered within timeline. And same they confirmed through email as well.

But after couple of hours they canceled the order. When i did the follow up they mentioned that they can not deliver to my location. Where as per their website they are still taking delivery for my area pin code.

Product is also still showing available on their site. Please refer this link and screenshot of same page (Attached herewith).
https://www.pepperfry.com/senath-6-seater-dining-table-by-royaloak-1816343.html?...⇄

When i have paid for the product and it is showing availability also then i think it should be delivered to me within timeline.

Please look into this and assist.

Thanks,
Harshit

+2 photos

Apr 2, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Pepperfry Customer Care's response Dear Harshit, the team has confirmed to have processed the refund the amount will reflect in your source a/c within 5 -7 biz days.

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I got a damaged product and I returned it back to pepper-fry and asked for a refund. They said they have initiated refund. But I have not received it yet. When asked, they don't share any transaction details and they ask me to check with bank. My bank says, "Pepperfry has not attempted".

According to them refund initiated on Feb 1. Not received till today(Feb 25)

Order number:[protected]

Solution would be to refund the amount to my credit card as promised.

+1 photos

Feb 27, 2020

Complaint marked as Resolved

Within a day of raising complaint, pepper fry took action and processed the refund. Thank u team

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2020

Pepperfry Customer Care's response Dear Ajitha, we are getting this checked with our team internally and will revert to you shortly.

Feb 27, 2020

Updated by Ajitha yasmin Thanks Team. I would like to inform that the issue is resolved. Thanks to pepperfry...

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I order a table and chair and the delivery date turned out to be very, very late than they indicated before the purchase. Now since the items would be quite useless after such late delivery, i wanted to cancel the order and they said we dont cancel placed orders.

Is this a joke? The item hasn't been shipped yet and they are saying that they dont cancel.

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2020

Pepperfry Customer Care's response Dear Ravi, If you have any unresolved concerns, please share your order details and we’ll check and get back to you soon.

Feb 27, 2020

Updated by Ravi1031 And say that you don't cancel orders and mark it resolved?
Tell me that you can cancel my order and I'll share the details. Can you do that?

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Order no[protected]
Order placed on 23/02/2020
My mother had placed an order for an small crockery unit and by mistake or the websites mistake she placed an order for the same item 6 times, she wanted to cancel the order so she had called their customer care and they have refused to cancel citing there is no cancellation on the orders placed, her brother had enquired the same to customer care to cancel but nothing to their avail and he also informed they if she wanted to do an bulk order then she would have gone to the other separate link for "bulk orders".

So i would like this order to be cancelled or change the order to 1 item and not 6 and the money refunded to her.

Pepperfry customer support has been notified about the posted complaint.

Feb 24, 2020

Updated by Adithya Rubini Thank you and my mother has been getting calls from a person claiming from cbi i just wanted to know whether this is genuine

Verified Support

Feb 27, 2020

Pepperfry Customer Care's response Dear Adithya, we are getting this checked with our team internally and will revert to you shortly.

Feb 28, 2020

Updated by Adithya Rubini Thank you

Mar 09, 2020

Updated by Adithya Rubini Hi the refund amount is yet to be reflected in my mother’s account, can you please check on this

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I purchased a set to two chairs from pepperfry. One of the chair was found damaged during transit. I requested them to replace the damaged one. They are denying to replace it, but only take it back as return. So i requested to take both chairs in return as single chair won't be fulfilling my purpose. They are not even accepting that. Issue is unresolved since a month.

Mar 29, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2020

Pepperfry Customer Care's response Hello, please share the Pepperfry order details, so we can look into this issue and have this resolved at the earliest.

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Address: SMR galaxy AECS layout, 560037

I bough a sofa from pepperfry that was supposed to be made of cotton & polyester fabric. They delivered the item with wrong fabric that is suede fabric. The color also is not the one which is at thier app.
When i contacted to customer care they denied help saying it is the same fabric and there is nothing wrong.
I contacted the merchant dreemzz furniture also for return or replacement but he also denied to do so.

Both of them now has cheated by hard earned money for 50000

+1 photos

Mar 20, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Pepperfry Customer Care's response Dear Shalini, the product delivered is as per the description mentioned on the website. Please check the detailed product information to know more. If you still have an unresolved concern, please provide your Pepperfry Order details and we shall revert shortly.

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Address: Mumbai City, Maharashtra

We wanted wooden TV unit, so we visited PepperFry showroom at Kandivali West. We have seen finish / colour of Siramika Honey Oak Bar Unit and we found it matching with rest of my wooden furniture. We ordered Siramika Honey Oak TV Unit on 23-Jan and received it on 6-Feb. To my surprise, we have received dark TV unit (below) which is not at all what we have seen in showroom or on website. We requested Pepperfry to do re-polish. They have sent their carpenter (Shabbir Shaikh) and he too agreed that it is too dark and cannot be made light without removing dark polish.

Now started my painful follow-ups. Their resolution team manager "Sarvesh S" denied that their carpenter has agreed that TV unit is dark and insisted that it is same as shown on website and showroom. He refused to do re-polish, or replace or give refund. I was also told that I cannot modify polish or else my warranty will lapse! I have again spoken to carpenter, he confirmed that he has told his team that TV unit is dark. So, where is the integrity of "Team Pepperfry"? Since then I'm almost following up on daily basis to get it re-polished or get replacement or refund.

After all these days, I have understood that Pepperfry model is completely different from Amazon or Flipkart, where you can easily return products. Your ratings and feedback do not appear on product page.

Do we as customer have to accept whatever they deliver to us, whether we like it or not?

+1 photos

Mar 20, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Pepperfry Customer Care's response Dear Customer, Kindly share the order details & we'll investigate the matter for you to resolve this amicably.

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Address: 122001

Team pepperfry,

I ordered a double bed (As per subject) on 16th & it was delivered on 2nd-feb. When your delivery guys were unpacking & showing the items/parts, we got shocked to see the product quality. The thickness of the items was horrible (Refer enclosed pics for clarity & understanding of complaint). The same thing was complained to the guys & we denied to accept the product; but your guys said that refund can be requested later.

The detail of thickness is nowhere described in product detail on pepperfry website. This is the only issue & base of this complaint.

We've made multiple calls & mails to pepperfry customer care, but of no use as your guys do not bother to understand the issue and denying the process the refund request by repeating the same thing again & again.

Please take this mail seriously & refund my money back on priority (By 12-feb'2020); else i'll have to take it further to consumer court.

Also, any damage to the delivered product will be your responsibility as i've raised return request for more than a week now.

Waiting for my refund..

+2 photos

Feb 25, 2020

Complaint marked as Resolved

Resolved through another (Government) initiative consumerhelpline.gov.in Thanks

Pepperfry customer support has been notified about the posted complaint.

Feb 13, 2020

Updated by ArunJ001 waiting for update from Pepperfry..

Verified Support

Feb 18, 2020

Pepperfry Customer Care's response Dear Arun, If you have any unresolved concerns, please share your order details and we’ll check and get back to you soon.

Feb 19, 2020

Updated by ArunJ001 Order #[protected]

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Address: 400101

I have not yet received the refund from the merchant for one of my products. They told me that i should contact my bank as they have already refunded the amount.

I contacted the bank and they said that they require a confirmation email from the merchant stating the date and amount of the transaction. I asked for the same from the merchant. It has been nearly two days but have not received any reply from their end.

Please look into this urgently as it has been delayed long and the amount is big.

Pepperfry customer support has been notified about the posted complaint.

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Address: 400101

I had ordered Myra Wall Unit and Multipurpose Cabinet through Pepperfry. Both of these items were cancelled by the merchant after a long wait period. Pepperfry claims that they have refunded the amount to my account. However I have only received the refund of Rs. 3329 ( Cabinet) and not that of Rs. 7170 (Wall Unit). I had contacted their support many times but have not received any proper reply regarding the same. It has been a long time and as the amount is very big, it would be great if the amount is refunded soon else I will be forced to take legal actions against the company.

This was my first experience from Pepperfry and it is the worst. Never expected this from you. I will never ever order from your website and wont ever refer anyone about it.

Expected your urgent action on the same to avoid any legal steps.

Feb 3, 2020

Complaint marked as Resolved

This query is yet not resolved. Pepperfry has told me that they have refunded the amount but I have not yet received anything. I have asked for any proof of the refund so that I can forward the same to my Bank. But I have not yet received any update regarding the same. They are just closing the ticket every now and then without resolving.

Pepperfry customer support has been notified about the posted complaint.

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Feb 18, 2020

Pepperfry Customer Care's response Dear Customer, please share the Pepperfry order details, so we can look into this issue and have this resolved at the earliest.

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Address: HRS V-17, GF, VIP FLOORS, PURI APARTMENTS, SECTOR 81,, Faridabad, Haryana, 121001

Website: Pepperfry

On dated 21.01.2020 i have made a payment to pepperfry through mobikwik. The amount was 512 rs. However the amount has been debited form my wallet but it has not been received by pepperfry. This transaction was successful at the end of mobikwik.
This order has not been confirmed by pepperfry due to payment issue.
Also till date i have not received my amount back neither my order is successful.
So kindly refund my amount back to wallet.

Mar 1, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Pepperfry Customer Care's response Dear Poonam, the order was cancelled by the payment gateway and the amount debited against the order will be reversed to the original payment instrument within 7-10 working days. In case the amount is not credited to your account within the above-mentioned timeline, we request you to contact your bank’s customer care.

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Address: Trendsutra Platform Services Pvt. Ltd. , 801-802, 8th Floor, Tower B, 247 Business Park, LBS Marg, Vikhroli (W). Mumbai 400083., Chennai, Tamil Nadu, 60048

The item was purchased on 29th july 2019 and has a warranty of (12th months). Warranty covers any defect as per terms and conditions laid out by manufacturer.

Issue with my product is the slabs in the center & below compartment got bend by its own weight due to design issue, because of which im not able to lock the drawer under it.. And also there was lot of fungus this rainy season which i can understand is due to humidity...

Initially when i raises this concern with pepperfry they assigned a carpenter to fix the issues, but the carpenter called me and informed that he cannot fix the fungus issue but he can fix the bend, i said ok at-least fix the bend. Than again they rescheduled the carpenter visit second time after 2 days but this time also carpenter called me to inform that he cannot fix the bend as well, he never visited my place. When i shouted at him he said the resolution team will update me the next step.. Someone from resolution team called and informed that the issues what i mentioned is not covered under warranty as per the manufacturer and said "the damage in your product is due to usage and also it is fungus infested which is not covered under warranty".
Also she gave me a silly reason that there was flood in chennai and i placed the wardrobe in a wooden stand because of which they cannot help me exchange or refund...? There was no flood this season and the stand we designed as per the carpenter instruction who came for installation..

These pepperfry people are such a fraud that before ordering this item itself i checked with them whether there will any fungus effect for which they replied that this is chemically treated wood and i wont get any fungus.

When i reported these issues they assigned the carpenter twice to my place, are they were not aware of the warranty conditions at that time?? After taking almost a week of time they have mailed me that its not covered under warranty and they cannot help regarding this.

Pepperfry is selling worst and inferior quality products mainly compressed wood products, don't became a victim to their fancy discount adds like republic day special 50% -70% discounts... They are frauds. They will give you cash back but again you can use only a limited amount of that money in their sites for a short span of time after which it will get expired..

I'm attaching the mail conversation with the pepperfry resolution team, please if anyone could help me with a better solution for the same.

+4 photos

Feb 24, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

Pepperfry Customer Care's response Dear Customer, we apologise for the inconvenience caused to you. Please share your Pepperfry order details and we’ll check with the refunds team and get back to you soon.

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U

uvak

from Chennai, Tamil Nadu

Jan 24, 2020

Service Interaction Number EM[protected] for the following purchase on Pepperfry:

ITEM NAME Kuruma Four Door Wardrobe in Wenge Finish by Mintwud

ORDER ID[protected]

SKU FN1633933-P-WH5046

Below is My Mail reply to Resolution Team,
Hi Afreen/Team,

First of all thanks a lot for taking your own time to give your final reply, I guess you and your team had enough time to find out reasons to void my claim.

I raised my concern on 15th Jan 2020, and below is your acknowledgement and ticket assigned for the same. You took almost 7 days to reply.
"This is in reference to your email query raised on Wed Jan 15 13:12:06 IST 2020.
We acknowledge the receipt of your email and the ticket reference number is (EM[protected]. Our customer support team will revert within 48 hours."

I mailed you the wardrobe snaps for your reference the next day I guess..

Post which you assigned the first carpenter(Dinesh Kumar S - [protected]) visit on 16th Jan to fix my both the issues Fungus infection & Wardrobe slab bend... Are you were not aware of the warranty conditions at that time ?, I hope you should be aware of since you are from Resolution team.

The carpenter just called me and he never visited my place, said that he can't fix the fungus issue, I said ok at least fix the bend issue... Than he said he will update the concerned team and they will reach out to me.

Than Afreen called me and said that you will send the carpenter to fix the bend issue since fungus issue cannot be fixed, .. Are you were not aware of the warranty condition that slab bends are not manufacture defect or not covered at this time either???. If you know this than why you assigned the same carpenter next time on 19th Jan. This guy again called me to inform that he can't fix the bend as well... You people think I'm such a fool to believe your drama and as if I have no other work just to chase after you guys..

After so many days of research now you are coming up with silly excuses that I placed the wardrobe on the wooden stand and there was flood in my city... I believe I live in Chennai and not you, better google out to find whether we had flood this year or not[protected]. Don't give silly reasons for namesake moreover I changed my concern to fix the bend slab not the fungus... I doubt that slab will bend due to floods that never happened as you said??

Below is the snap shot of the WARRANTY AND INSTALLATION GUIDE from your website:

Assembly : Carpenter Assembly

Warranty : 12 Months' Warranty

Warranty Terms :

The warranty, as mentioned, on the product is provided by the Merchant.

The product comes with a 12 Months warranty against any manufacturing defect under normal household conditions.

What is not covered under this warranty?

This limited warranty does not apply to:

normal wear and tear
cuts or scratches, or damage caused by impacts or accidents
products that have been stored, assembled or installed incorrectly, used inappropriately, or cleaned using the wrong cleaning methods or cleaning products. (eg upholstered furniture will lighten over time if it's exposed to direct sunlight)
No warranty on upholstery/ coverings/ cushion covers

As per your website merchant warranty conditions no where its mentioned we should not place the wardrobe on a wooden stand. We placed on a stand to avoid water contacts at the time of floor cleaning, For your kind information the wooden stand was designed as prescribed by your carpenter who came for installation. I don't find any logic for bending of slabs when we place the wardrobe on a stand that is as flat as floor only and the entire base is touching the stand, nowhere its lifted from the base.

I guess, this wardrobe has a design issue, because of the extra length of the center slab its bending on its own weight since its a compressed wood.
Simple solution is that you can fix 2 wooden reapers or cubical rods below the slab along the horizontal length so that it doesn't bend..

@ Aditi Pareek - Please look into this issue and help me with refund or better solution for my query so to avoid any further escalations.

Thanks & Regards,
Vasanth Kumar U
[protected] / [protected]

Pepperfry Complaints & Reviews

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Pepperfry reviews & complaints page 28

assembling defect of cayley king size bed with drawer storage in wenge finish by mintwud

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product quality, need the product fixed

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306150199

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pepperfry is not transferring refund amount of a defective product to bank a/c

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not able to return wrong item

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pepperfry - refused to return and refund a defective 3 seater leatherite recliner sofa despite of showing and proving the defect.

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dining table - inferior quality dining table

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refund not credited in my account

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complaint regarding pepperfry order id 306145615.

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refund and the communication further

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late delivery and denying cancellation.

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pepperfry - order cancel

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not receiving replacement for the damaged product

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wrong product delivered - sofa

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siramika solid wood sheesham wood tv console in honey oak finish by mudramark

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order id #306*41 - alford king size bed with storage in melamine finish by royaloak

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refund proof not sent

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amount refund not credited to bank account

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regarding amount deduction

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kuruma four door wardrobe in wenge finish by mintwud/ wardrobe

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