Red Bus Complaints & Reviews

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my paytm. Therefore i request to redbus team to please return my wallet amount to my paytm account
My mail id:[protected]@gmail.com
My ticket no.:tn8g20146174br...

Dear sir,
I have not received refund amount in my acct for the cancelled ticket as per detail e-mailed by your goodself. The same is reproduced as given below:-

"redbus ticket cancelled (Tin: tn[protected])
From: support redbus on thu, 13 jun 2019 19:10:44 add to address book
To: you | see details
Dear. Shiv prasad sharma,

Your ticket has been cancelled successfully and we have initiated...

I booked a redbus from delhi to rishikesh on 20 july 2019.

The booking got immediately cancelled right after booking. There was no initiation of cancellation from my side.

Then i received a message of refund for the full amount and that it'll be transferred to me by 2-7 working days. I received a mail too for the initiation of the payment for the refund of the full amount.

Then i received another...

I Sonal Agarwal booked 2 ticket Rs 1785/- on 21st June 2019, Dehradun to Meerut through Red bus (Kalpana Travels) for 22 June 2019. I received Mr. Nikhil (phone no. [protected] ) Call me at 12:13p.m. and said that, I had to come Haridwar as bus was stucked in jam or I can cancel my booking? I asked some time for reply, and I called him at 12:17p.m. for cancellation of my booking. he ensured me that I will get my refund within 7 to 8 working...

I had booked a ticket but the transaction failed and the amount was deducted and there was no msg about refund even after 5 days
Date - 25/07/19
Vignesh tat travels
Failed transaction - bil/onl/[protected]/redbus/wwwredbusin8
Amount 3570
Mail id - [protected]@rediffmail.com
But there is no option to contact customer services for refund status. Or the transaction info don't allow to chat regarding failed...

I cancelled the ticket booked from pondicherry to chennai via ecr route in prtc bus on 21.07.2019 departure by 4.30am. When i cancelled the ticket i received message that rs.240 will be refunded with in 4/days, but so far i have not received, the ticket number p710599 please arrange for crediting the refund amount in my bsbi account. Baskaran i received message that the amount will be refunded by monday ie yesterday, even in the customer...

Hi team,

It was very very dispointed to inform you that the service which was provided by redbus contractor was pathetic and redicoulous.

Escalation resaon-:

1. Bus came 30min delay due to which it cause delay in our official trip.

2. Bus contractor had drop at different locations (Gorai jetty) which was never mentioned ever in my booking but he was saying that you have to get...

I would like to bring to your kind notice that i cancelled my reservation on july 19 for the bus service from coimbatore to vellore. I was informed that the refund amount will be returned within 2 to 4 bank working days. But the refund amount rs.2340 is not yet credited into my bank account. Kindly look into that matter and sort it out at the earliest....

Hi,

I booked tickets from redBus app from the user Id : [protected]@gmail.com.
The ticket no.s are : TN[protected] & TN[protected]
I have attached the screenshots of the ticket details for your reference.

When I was searching for the buses available from siliguri to Kolkata for the date 20th July 2019, they showed Royal Cruiser timed 7.00PM with sleeper seats costing Rs. 1210. After I booked...

Dear sir,
I pawan kumar mo. [protected]. Booked ticket jaipur to suratgarh on 14/07/2019 and i also cancelled this ticket on same date 14/07/2019, but you can't refund my money.
Plz refund my money.
Detail of ticket...

Date - 14/07/2019, sunday
Travels - virat travels
Bus type - a/c sleeper (2+1)
Tour - jaipur to suratgarh
No. Of seats : 1
Seat number : u15
Ticket...

I booked my bus ticket by REDBUS on 7th June 2019(Ticket number (TIN): TN[protected] from Bangalore to Hyderabad for dated 7th June 2019 that tckt amount was 2123/- Rs. the amount deducted twice. Please help me with refund.my problem is that still i have not received that refund amount in my bank account
After asking for refund they said you’ll get your refund but no refund till date....

Am anburajan from chennai and mobile no. Is [protected]I booked 3 tickets on 12.05.2019 from tenkasi to chennai. But the bus is cancelled on that day by the bus operaror TMA holidays tours and travels due to bus break down. Then thatbus trip was cancelled and i recd that sms from the operator and they said i will be get full refund without any deduction. Then i contact the redbus so many times for refund. But still now i did not get the amount...

On 13th june we booked three tickets for shirdi, and the scheduled arrival time was 11:45 and we were waiting there from 11:30 to 2:00 but the bus didn't show up and we had to go back home... After that trying to get my refund but the people from red bus and tried talking to them they promised that they'll revert back but then i didn't receive any call back from there and it's more than a week now and these people are not helping me with...

This mail is in context to the telephonic conversation, i had multiple times with the concerned department of red bus with whom the complaint has been raised that the boarding point has been changed by the bus operator from bolpur to suri terminus/ilambazar, as there is construction work going on in the bolpur connecting way. So the bus operator mr. Anupam biswas (Mob :[protected]) called the next day of the ticket booking and also on 19th...

We booked a volvo bus himsuta from delhi to shimla through red bus on date 5th july, 2019 as it showed the bus timing at 9:30pm and 3 tickets were booked, seats were alotted to us, bus fare of rupees 2869 was also deducted from my account. But there was no bus at this timing from delhi as we confirmed it from departure point. We also texted them and tried to contact them for help. No refund of money was there till now. We are really disappointed....

It's been more than a week and the red bus guys are sleeping. I filed my previous complain on 9th of july and today is 17th july 2019 and still there is no progress. No refund is initiated till date. I logged the complain of poor service and delay in arrival of the bus which was scheduled to departure at 5:00 pm but departed at 9:00 pm on 4th july 2019. It's scheduled arrival was at 10:45 am on 5th july 2019 at delhi but reached at 9:00 pm...

I have made a bus ticket booking from chennai to trichy on 3rd july 2019 (For the same day) and paid rs.2997.75/- from bank account through upi enable service. However, the redbus failed to make any booking and the money got credited into my wallet after a while. Since, the money didn't reflect in bank account i mailed to redbus ([protected]@redbus.com). The executive replied promptly by stating that there was an error, they didn't notice it and...

I booked ticket on 3rd June 2019 and money got debited from credit card account - 2077.50 and did not receive ticket. At least you guys should have processed my ticket instead said money will be refunded so I have to book the ticket again.

Money did not get refunded and I had to pay my credit card 2077.50 without utilizing any service. This is really frustrating and not sure what to do with you. Every time I call you are saying...

Hi,

My name is mahalakshmi

I have booked my ticket on 11/7/2019

From chennai to tuticorin

Ticket number:tn[protected]

Pnr number: 84z92xr2

Travels name mrm travels

Amount dedected twice.

The actual fair the ticket is 1200

But i have dedected amount of 2400

Look into this issue and refund my...

I travelled from trichy to chennai by booking through redbus.in

Rkt tours & travels
Ticket no. Tn[protected]
Pnr no. Rktj[protected]
Date 07.07.2019 2 passengers ticket amnt : rs. 2079.0 (Inclusive of gst and service charge if any.)

But i didn't get any gst invoice with relevant details like, invoice number, gst numbers, gst amount paid, date of invoice etc....